Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
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Latest Reviews for Carlton House

stars
stars 17 January 2022
I cannot praise Carlton House Care Home enough. My mother has been a resident there since June 2021, sadly she has advanced dementia. She had her 95th birthday last August. She is extremely happy there and loves the staff who take excellent care of her.
Review from John H (Son of Resident/Service User)
stars
stars 04 December 2018
I fully endorse the latest CSSIW Report. I wish to add that my mother has been shown the utmost care and attention at this pleasant Home, set in its attractive grounds in the old village of Llannon, with grand views out over Cardigan Bay. My mother was forced by increasing frailty to give up
her lovely home and garden, her pride and joy for over 40 years, and I can honestly say that coming to live at Carlton House has been a great consolation. The support and affection she has received here has helped to restore Mum's positive and cheerful outlook on life. The burdens of old age are ably shared by the companionable staff, and relatives and friends are regularly welcomed as guests. As her son, I am grateful that Mum is now assured of a comfortable and dignified end to a long and busy life, thanks to the homely atmosphere created by a highly professional team. 'Diolch o galon' - heartfelt thanks - to all concerned.
Review from Philip D (Son of Resident/Service User)