Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Bonymaen House

stars
stars 11 December 2024
I just want to thank you all for making my stay so pleasant. I thought the carers were wonderful, they didn't lose their cool once, I think I would have had a complete meltdown! I would recommend you to anyone. Many thanks!
Review from A M (Respite Resident/Service User)
stars
stars 25 March 2024
I have recently spent nearly three weeks at Bonamaen House and it has prepared me well for my return home. I fell and broke my hip 4 weeks ago and went there after 8 days in hospital after a hip replacement. As soon as I got there everything seemed calm and friendly. All the staff were very
professional and friendly and I always felt safe and cared for. With the help of staff and physio, I progressed from managing a few steps with a walking frame to being able to walk with crutches and go up and down stairs. I have nothing but praise for all the staff there and Swansea Council for providing such a brilliant facility.
Review from C T (Resident / Service User)
stars
stars 08 November 2022
Fantastic post-operative care for three weeks. Well-equipped, inspiring treatments. Wonderful, helpful and friendly staff. Excellent food, comprehensive facilities, only problem was sadness in leaving.
Review from David L (Respite Resident/Service User)
stars
stars 22 February 2019
I stayed at Bonymaen House for 3 weeks and the staff were excellent, caring, patient and understanding, the help was fantastic and they helped and enabled me to go home and look after myself, the food was fab as was all the staff.
Review from Mandy M (Respite Resident/Service User)