Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Rachel Kathryn Residential Home

stars
stars 02 March 2017
I have seen a marked improvement in my sisters mental and physical ability. This is due to dedication and ability of all the staff.
Review from Andrew R (Sister of Resident/Service User)
stars
stars 14 December 2015
Rachel Kathryn care home was able to provide me with a very enjoyable respite break. It was like being in my own home. I am looking forward to going back.
Review from Helen N (Resident / Service User)
stars
stars 05 August 2015
My husband has just spent 10 days respite care so that I might have a restful holiday, he suffers with Huntingtons disease which is a complex physical and neurological condition, all the staff were amazing, taking on board the need for some extra information, they contacted the HD association and
requested visits from the relevant experts so that they could provide all aspects of his care safely and with confidence. I cannot praise them enough for taking the time and with such loving care in giving my husband a holiday as well. The home from home environment was just what I was looking for, after some less than favourable experiences in the past at other homes.
Review from Patricia B (Wife of Resident/Service User)