Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Thornfield House

stars
stars 21 December 2021
What a wonderful care home this is. A true welcome as soon as you come in the door. Residents are all happy and content and it just seems like a really happy family. Staff are forthcoming and helpful and go out of their way to help in any way. Food is delicious and my relative loves it. There are
many choices available, as well as fresh fruit and vegetables all cooked by a singing chef. I recommend this care home as the utmost best. It also has a cute puppy dog that the residents adore.
Review from Minnie J (Relative of Resident/Service User)
stars
stars 22 August 2019
Well managed homely environment where care staff provide the best quality of care in the residents' home. Home-cooked traditional meals to suit all likes, dislikes and needs.
Review from Jenny A (Friend of Resident/Service User)