Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Summerhill Home

stars
stars 11 October 2017
It was an extremely difficult decision to finally move Mum to a care home, however, any apprehensions soon left when we saw the professionalism and total dedication of each and every member of the team in Summerhill Home. Her en-suite room is spacious and bright and we were able to take her own
furniture and make it cosy. The staff here are incredible, from the carers to the cleaners and the chefs to the management. All of the residents are so happy. The home has a lovely fresh atmosphere from the moment you walk through the front door. The food is five star too and Mum is always able to have just what she wants. Mum never stops talking about how happy she is at Summerhill, this really is 'Home' now and we are grateful for the excellent care she receives.
Review from Mrs. C (Daughter of Resident/Service User)