Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Catalina House

stars
stars 16 April 2025
My son joined residents and staff of Catalina House nursing home on 06/03/2025. A welcoming, homely environment. Individual care needs are identified. All staff care with an attentive, professional but friendly manner. They have achieved so much in a short time.
Review from J B (Mother of Resident/Service User)
stars
stars 25 November 2024
Visited my brother this month, all staff welcoming, helpful and informative. Manager open and communicative as always. Always makes time to chat informally about any concerns or issues. My brother is well, relaxed and has made Catalina House his home, allowing his relatives to have full confidence
that he is where he should be.
Review from K S (Sister of Resident/Service User)