Submit a Review for Kingfishers Care Home
Fieldhead Gardens, Bourne End, SL8 5RA
View full details of Kingfishers Care HomeLatest Reviews for Kingfishers Care Home
29 January 2026
My late husband came back from hospital to Kingfisher's with palliative and end of life care. He had been in Kingfishers for 8 months before being admitted to hospital and all of this time he had been given excellent care delivered with compassion.
It was clear end of life was near and Roxana
went out of her way to ensure he could come back to the Home with all the extra care that was needed.
He was able to show his gratitude when he did return - he was always happy at Kingfishers-and we his family cannot fault the care he had enabling him to have a very peaceful end to his life.
Thankyou Kingfishers too for the love and compassion you showed towards me and my family. I could not have chosen a better place to care for my husband when I could no longer do it.
29 January 2026
My mother has been a resident at Kingfishers Care Home since the end of July 2025, following a hospital stay. From the beginning, our experience has been very positive, and we feel reassured that she is receiving safe and caring support.
The carers and nursing staff are kind, patient, and
respectful, treating residents with dignity and compassion. My mother has dementia and requires a high level of support, which the carers provide with understanding and sensitivity, including help during mealtimes when needed.
Kingfishers Care Home has a lovely, warm character and feels welcoming and homely. The home is clean, calm, and well maintained, with a pleasant atmosphere, especially when residents gather together in the dining room.
The new care home manager is very supportive and attentive to my mother's healthcare needs and arranges assessments when required and communicates clearly with us, giving us great peace of mind.
Overall, we are very happy with Kingfishers Care Home.
27 January 2026
Over the last year there have been a few issues which have taken longer than expected to resolve.
My mother's granddaughter and great granddaughter wanted to visit on the way back from an event down south early onw Sunday morning, when myself and daughter phoned the home no-one was on hand to take
the call to ensure my mother was up and ready to see them, why cant the weekend calls be put through to the staffs mobile phones.
I wish we were given information about my mother's health instead of having to ask for it.
27 January 2026
My mother has been a resident at Kingfishers since 2018. Having now passed her 100th birthday she continues to be cared and looked after with care and compassion by all the staff. She still continues to join in activities where she can and has always been happy at the home
26 January 2026
My mother has been residing at the home since July 2025.
The facilities are excellent and careers are very professional and provide excellent care for my 88yr old mum.
The Chrismas dinner included friends and relatives,and was superb,with a great atmosphere and restaurant grade food.
Highly
recommend this care home.
23 January 2026
Staff are lovely and friendly, but don't expect them to clean patients teeth though, really bad in that department. Otherwise pleased and satisfied, room nice and airy. Patirntfeedback from nursing staff is also lacking.
22 January 2026
Always very friendly, there is a relaxed welcoming atmosphere everytime I come. The staff are very professional in regards to the care of my grandmother. I feel more at ease knowing that she is safe and looked after.
20 January 2026
Mum is very happy at Kingfisher's so it's good to know we don't have to worry about her
She loves the entertainment Clives singing n listening to music
Everyone at the hone is very kind and caring tastes the residents too
05 January 2026
From the very first visit I knew this was the perfect home for my mother. The home is in a beautiful Edwardian building with great character. The lovely welcome we received as we walked through the door made us feel confident that my mother would be happy to stay. The staff are amazing, so friendly
and always happy to help. We all feel we belong to one big, happy and caring family.
06 November 2025
My Dad has been at Kingfishers for 2 years now and is very happy there. He has a great rapport with all the staff and is looked after very well. Also, since the new manager has started the staff seem a lot happier which reflects the general mood of the home and I feel she is doing an excellent job.
The activities staff work very hard at giving lots of different activities for the residents to get involved with and the care staff are very kind and caring. Everyone at the home is very welcoming to visitors.
08 October 2025
I had to pick the right place for my mum to live. It was so emotional and I felt a great burden of responsibility. But the minute I stepped into Kingfishers Care home I knew! It was bright, friendly and filled with love. The carers and staff are amazing they put in 100% all the time. The food is
excellent and always available! We got lucky with a room flooded with light. Mum has now found her friends and she says 'this is my home now'. What a relief ! And I only live round the corner so I can see mum most days. It's just perfect! X
18 September 2025
My grandad has been at this care home since the beginning of this year. He had good care when he first moved in, but it could have been better. However, in this last month or so the care has risen to the level of excellence. There have been a number of changes over the last month or so, all for the
better, and you can see how much happier both the staff and residents are.
10 September 2025
Friendly welcoming and good atmosphere . Comfortable . Rooms nice . Food good . Staff go out of their way to put people at ease . Games and activities . Trips out . Barbeque and entertainers .All ln all good experience
09 September 2025
If anyone is looking for a care home for their loved ones, look no further than Kingfisher House in Bourne End. From the minute you walk in the door, you feel so welcome. My very special friend has been staying there now for over 6 months and I am very happy with the way he is taken care of, but
over the last month the service is exceptional as are the staff. They are always there if you need them and always very supportive of his individual needs. I can't recommend them enough.
09 September 2025
The staff are always very welcoming and friendly. They care for all their residents with a smile. The staff all always willing to answer any queries and help find a solution. They are very supportive and helpful and nothing is too much trouble. The kitchen and laundry staff are very efficient and
cater for individual needs. The bedroom is always clean and tidy and his personal care is carried out will a friendly attitude. Although my husband is mainly confined to bed the staff will occasionally take him downstairs for lunch and sitting in the garden. Visiting is unrestricted so I can see him to suit my schedule which is a benefit. Knowing my husband is well looked after is a blessing and I can't thank the staff enough for their care.
04 September 2025
I have to say how happy I am with the new manager, she is helpful,polite and has some good ideas on how to take Kingfishers forward.
I was very disappointed in the previous manager she was very forceful and hard on the staff which was a shame because the staff are so lovely and caring, one even
left because of her and she was very kind to my mum.
My mum has been at Kingfishers in Bourne End for 3 years and the atmosphere now is very special. Thank you.
04 September 2025
Kingfisher's Nursing Home has recently changed manager and I'm happy to say that previous issues I had have been positively resolved.
My husband has now been receiving the best care since that managerial change and the signs for the future remain optimistic for ongoing improvement.
The staff
here are all very caring and supportive of both my husband and myself and we all have a good understanding and positive relationship.
I would happily recommend Kingfishers Nursing Home to any friends or family who are looking for either long term or respite care for their loved ones as kingfishers provide caregivers that genuinely do care!
02 September 2025
Our Dad has been at Kingfishers for two years and is happy. The new Manager is very passionate about making the home special for the residents and we have already seen some positive changes. She is improving their wellbeing by arranging more outings and doing more activities with them, and is
reviewing the menu to make sure they get a good, tasty balanced diet. Dad is very happy with the carers, activity staff and nurses and enjoys having banter with them! They are always very friendly and welcoming when my Sister and I visit, including the lovely receptionist.
18 August 2025
Kingfishers staff are always friendly and genuinely caring. It's clear they really take the time to get to know each resident as an individual.
The management team is approachable and supportive. They're open, communicative, and transparent - clearly committed to making the home the best it can
be.
Dad really enjoys the food. It is varied and tasty, and I know the chef and management are currently looking at enhancing the offerings.
The carers and nurses go above and beyond every day. Nothing is ever too much trouble, whether it's helping with personal care, arranging activities, or just having a friendly chat. The zero restrictions on visiting mean I can see Dad whenever I want to.
The gardens are also worth mentioning - they're beautifully kept and very tranquil and peaceful. A lovely place for residents and their families to sit, chat, or just enjoy some fresh air and nature.
It's such a comfort knowing my dad is safe, and well looked after - thank you Kingfishers!
09 June 2025
Very friendly and professional staff. The residence is all nicely presented. The home is beautifully clean with a happy atmosphere. All round excellence.
Latest Reviews for Kingfishers Care Home
29 January 2026
My late husband came back from hospital to Kingfisher's with palliative and end of life care. He had been in Kingfishers for 8 months before being admitted to hospital and all of this time he had been given excellent care delivered with compassion.
It was clear end of life was near and Roxana
went out of her way to ensure he could come back to the Home with all the extra care that was needed.
He was able to show his gratitude when he did return - he was always happy at Kingfishers-and we his family cannot fault the care he had enabling him to have a very peaceful end to his life.
Thankyou Kingfishers too for the love and compassion you showed towards me and my family. I could not have chosen a better place to care for my husband when I could no longer do it.
29 January 2026
My mother has been a resident at Kingfishers Care Home since the end of July 2025, following a hospital stay. From the beginning, our experience has been very positive, and we feel reassured that she is receiving safe and caring support.
The carers and nursing staff are kind, patient, and
respectful, treating residents with dignity and compassion. My mother has dementia and requires a high level of support, which the carers provide with understanding and sensitivity, including help during mealtimes when needed.
Kingfishers Care Home has a lovely, warm character and feels welcoming and homely. The home is clean, calm, and well maintained, with a pleasant atmosphere, especially when residents gather together in the dining room.
The new care home manager is very supportive and attentive to my mother's healthcare needs and arranges assessments when required and communicates clearly with us, giving us great peace of mind.
Overall, we are very happy with Kingfishers Care Home.
27 January 2026
Over the last year there have been a few issues which have taken longer than expected to resolve.
My mother's granddaughter and great granddaughter wanted to visit on the way back from an event down south early onw Sunday morning, when myself and daughter phoned the home no-one was on hand to take
the call to ensure my mother was up and ready to see them, why cant the weekend calls be put through to the staffs mobile phones.
I wish we were given information about my mother's health instead of having to ask for it.
27 January 2026
My mother has been a resident at Kingfishers since 2018. Having now passed her 100th birthday she continues to be cared and looked after with care and compassion by all the staff. She still continues to join in activities where she can and has always been happy at the home
26 January 2026
My mother has been residing at the home since July 2025.
The facilities are excellent and careers are very professional and provide excellent care for my 88yr old mum.
The Chrismas dinner included friends and relatives,and was superb,with a great atmosphere and restaurant grade food.
Highly
recommend this care home.
23 January 2026
Staff are lovely and friendly, but don't expect them to clean patients teeth though, really bad in that department. Otherwise pleased and satisfied, room nice and airy. Patirntfeedback from nursing staff is also lacking.
22 January 2026
Always very friendly, there is a relaxed welcoming atmosphere everytime I come. The staff are very professional in regards to the care of my grandmother. I feel more at ease knowing that she is safe and looked after.
20 January 2026
Mum is very happy at Kingfisher's so it's good to know we don't have to worry about her
She loves the entertainment Clives singing n listening to music
Everyone at the hone is very kind and caring tastes the residents too
05 January 2026
From the very first visit I knew this was the perfect home for my mother. The home is in a beautiful Edwardian building with great character. The lovely welcome we received as we walked through the door made us feel confident that my mother would be happy to stay. The staff are amazing, so friendly
and always happy to help. We all feel we belong to one big, happy and caring family.
06 November 2025
My Dad has been at Kingfishers for 2 years now and is very happy there. He has a great rapport with all the staff and is looked after very well. Also, since the new manager has started the staff seem a lot happier which reflects the general mood of the home and I feel she is doing an excellent job.
The activities staff work very hard at giving lots of different activities for the residents to get involved with and the care staff are very kind and caring. Everyone at the home is very welcoming to visitors.
08 October 2025
I had to pick the right place for my mum to live. It was so emotional and I felt a great burden of responsibility. But the minute I stepped into Kingfishers Care home I knew! It was bright, friendly and filled with love. The carers and staff are amazing they put in 100% all the time. The food is
excellent and always available! We got lucky with a room flooded with light. Mum has now found her friends and she says 'this is my home now'. What a relief ! And I only live round the corner so I can see mum most days. It's just perfect! X
18 September 2025
My grandad has been at this care home since the beginning of this year. He had good care when he first moved in, but it could have been better. However, in this last month or so the care has risen to the level of excellence. There have been a number of changes over the last month or so, all for the
better, and you can see how much happier both the staff and residents are.
10 September 2025
Friendly welcoming and good atmosphere . Comfortable . Rooms nice . Food good . Staff go out of their way to put people at ease . Games and activities . Trips out . Barbeque and entertainers .All ln all good experience
09 September 2025
If anyone is looking for a care home for their loved ones, look no further than Kingfisher House in Bourne End. From the minute you walk in the door, you feel so welcome. My very special friend has been staying there now for over 6 months and I am very happy with the way he is taken care of, but
over the last month the service is exceptional as are the staff. They are always there if you need them and always very supportive of his individual needs. I can't recommend them enough.
09 September 2025
The staff are always very welcoming and friendly. They care for all their residents with a smile. The staff all always willing to answer any queries and help find a solution. They are very supportive and helpful and nothing is too much trouble. The kitchen and laundry staff are very efficient and
cater for individual needs. The bedroom is always clean and tidy and his personal care is carried out will a friendly attitude. Although my husband is mainly confined to bed the staff will occasionally take him downstairs for lunch and sitting in the garden. Visiting is unrestricted so I can see him to suit my schedule which is a benefit. Knowing my husband is well looked after is a blessing and I can't thank the staff enough for their care.
04 September 2025
I have to say how happy I am with the new manager, she is helpful,polite and has some good ideas on how to take Kingfishers forward.
I was very disappointed in the previous manager she was very forceful and hard on the staff which was a shame because the staff are so lovely and caring, one even
left because of her and she was very kind to my mum.
My mum has been at Kingfishers in Bourne End for 3 years and the atmosphere now is very special. Thank you.
04 September 2025
Kingfisher's Nursing Home has recently changed manager and I'm happy to say that previous issues I had have been positively resolved.
My husband has now been receiving the best care since that managerial change and the signs for the future remain optimistic for ongoing improvement.
The staff
here are all very caring and supportive of both my husband and myself and we all have a good understanding and positive relationship.
I would happily recommend Kingfishers Nursing Home to any friends or family who are looking for either long term or respite care for their loved ones as kingfishers provide caregivers that genuinely do care!
02 September 2025
Our Dad has been at Kingfishers for two years and is happy. The new Manager is very passionate about making the home special for the residents and we have already seen some positive changes. She is improving their wellbeing by arranging more outings and doing more activities with them, and is
reviewing the menu to make sure they get a good, tasty balanced diet. Dad is very happy with the carers, activity staff and nurses and enjoys having banter with them! They are always very friendly and welcoming when my Sister and I visit, including the lovely receptionist.
18 August 2025
Kingfishers staff are always friendly and genuinely caring. It's clear they really take the time to get to know each resident as an individual.
The management team is approachable and supportive. They're open, communicative, and transparent - clearly committed to making the home the best it can
be.
Dad really enjoys the food. It is varied and tasty, and I know the chef and management are currently looking at enhancing the offerings.
The carers and nurses go above and beyond every day. Nothing is ever too much trouble, whether it's helping with personal care, arranging activities, or just having a friendly chat. The zero restrictions on visiting mean I can see Dad whenever I want to.
The gardens are also worth mentioning - they're beautifully kept and very tranquil and peaceful. A lovely place for residents and their families to sit, chat, or just enjoy some fresh air and nature.
It's such a comfort knowing my dad is safe, and well looked after - thank you Kingfishers!
09 June 2025
Very friendly and professional staff. The residence is all nicely presented. The home is beautifully clean with a happy atmosphere. All round excellence.