Submit a Review for Isle Court Nursing Home
Isle Lane, Bicton, Shrewsbury, SY3 8DY
View Full Details of Isle Court Nursing HomeLatest Reviews for Isle Court Nursing Home
02 May 2025
The Isle Nursing home have been wonderful with my mum. She has been very happy since arriving. The staff are lovely and friendly nothing is too much trouble.
02 May 2025
Couldn't ask for more care and attention if she were in a 5* hotel. No faults whatsoever. My wife was very happy here and as a family couldn't wish for anything more.
29 April 2025
I know we all get the same image when we hear the word care home. Nothing could be further from the truth when you walk into Isle Lane for the first time. My very first thought was wow it's like walking into an hotel not what I was expecting at all after a previous experience. From the girls on reception to the staff cleaning the corridors and rooms, everyone has a warm welcome and just make you feel comfortable with the surroundings. The care team do a fantastic job nothing is too much, you ask and they will do their very best to sort as soon as possible. The management team seem to have an open door policy which works as you are only there for a short period of time while visiting. Well done everyone at Isle Court you made my dads last few weeks very happy for him.
17 April 2025
Excellent care/nursing home. Residents treated with respect and dignity with a wide range of activities. Rooms, whilst clean and tidy are showing signs of age with regards to furniture.
16 April 2025
Isle Court is a superb care home. Extremely professional and caring both to their clientele and visitors. My mother receives top quality care and I know she is safe. The staff are a credit to their profession.
09 April 2025
Isle Court in Shrewsbury provides exceptional care in a warm and welcoming environment. My mum is very well cared for, and even though she prefers her own company, the staff gently encourage her to participate in activities, fostering a sense of inclusion. The food is excellent, and I've been consistently impressed with the high standards of personal hygiene assistance my mum receives. The home and its facilities are impeccably clean. The staff are incredibly friendly, always greeting me and my family with a smile and making us feel welcome. Their dedication and genuine care are evident in everything they do. Isle Court is a place where residents are treated with dignity and respect, and I'm truly grateful for the peace of mind they provide.
09 April 2025
Over the last few months my mum and our families lives have been turn upside down due to her illness, making the decision to place my mum in to a nursing home was the hardest decision we have ever had to make!! my mum was a fit active independent lady who lost her health and mobility in a short space of time. From the minute mum arrived at Isle court until her final minutes and after she was treated with love, empathy and dignity and with the highest level of care. All the staff we met on my mums journey were exceptional from the manager to reception to health care, to nurses to cleaners and the kitchen / stewards they were all amazing the love and care they provide to us as a family was truly outstanding I can not express how grateful we are to you all. You have made the hardest times of our lives bearable with the kindness love and support you have all shown to us we will always be forever thankful to you. You truly are amazing! Thank you
04 April 2025
As a family we never wanted mum or dad to live in a care home, unfortunately we exhausted all options to keep mum safe at home due to her living with Dementia. But now as a family we are all completely thrilled with mum's progress since moving into Isle court. She had spent many weeks in & out of hospital & we didn't hold out much hope going forward. Now she is a different woman, she has picked up so well, vibrant & full of life again. She tells us all how she loves her new home, she feels so comfortable in her own room with everything she needs on hand. The staff are excellent & so respectful towards her. As a family we have no worries knowing she is being cared for 24/7 . Nothing is too much trouble, she is very well cared for & we always feel so welcome by all the staff, whatever their role within the home. This is a very well led home with such dedicated people, beautiful home inside & out. The future is now much brighter.
27 March 2025
Despite being hours from dying, anticipatory medicines were not administered to my mother despite being asked for by myself. Instead, the nurse stated that she was looking up protocol and did so for more than an hour. My Mum had lapsed into unconsciousness by the time she did come to check on her. The same nurse did not telephone a different family member, when the call to mine informing me of a deterioration was missed. (It was usual for the other family member to receive a call.) The staff range from being excellent to being indifferent, some even rude. There is a language barrier issue with many staff. Staffing is also inconsistent leading to confusion or lack of knowledge regarding appropriate care. For example, one staff member asked if I would encourage my mother to eat. I had to explain to her that she did not want food as she was dying. She seemed to be unaware of her status. Short staffing is evident.
17 March 2025
We never ever thought my mum would have to become a resident of a nursing home. Working full time and very active lady my mum has had excellent care from the moment she arrived here. She has been treated with respect and dignity which has helped us as a family on this journey. The management and staff are exceptional.
12 March 2025
Excellent care home, lovely rooms the staff were excellent from the reception staff, nursing, caring, cleaners and kitchen staff all very nice and caring. Please pass on to staff what a great job they do. Thanks.
03 February 2025
My nan has settled really well into Isle Court and has definitely been much happier and cheerful since being there! We love seeing photos of her doing different activities (always with a smile on her face).Nothing ever seems too much trouble, staff are always polite and have smiles on their faces. Everything is clean and tidy and always smells fresh. Thank you for everything you are doing for her and supporting her, we appreciate your team and all their hard work!
22 January 2025
Mum was admitted to Isle Court on 19th December 2024, mum is a full time resident there. From the very first visit to look at Isle Court we were very impressed by the look of the building, Isle court is very clean and smells lovely. From the day mum was admitted to Isle Court nothing has been any trouble from the staff. All staff are very professional, very helpful and always on hand to answer any questions I have and they always say hello when you pass them in the corridors. The food looks amazing and mum has said it's very tasty. The cakes made by the chef look amazing. There are various activities going on for the residents to take part in. The gardens and the lake are kept very tidy and I can't wait to take mum for a walk in the better weather. We love seeing the pictures of mum taking part in the activities at Isle Court. She has settled in lovely. A great big thank you to all the staff for making mum very welcome and making sure she has settled in.
15 January 2025
Home from home! The staff are caring, professional and happy in their work. Residents are treated with respect and dignity. Isle Court has been and remains the very best home for our mum. Thank you all so very much.
15 January 2025
The care my Nana receives here is always excellent but a special thank you for making her 95th birthday so special with fantastic buffet, wonderful care and our private party! She loves it here and we are very grateful.
13 January 2025
Mum was only in Isle Court for a short period of time before she sadly passed away. However during her stay we found the the care to be excellent, the staff caring and cheerful and all areas of home were spotless. Residents were encouraged to use the lounge and dinning areas, which were welcoming and friendly with activities for those who wished to get involved. The food was wonderful and whenever we visited we were made to feel welcome. It was a place I liked to visit. I would like to pass on our heartfelt thanks to all the staff for the care they gave mum.
18 December 2024
My mom had always said never put me in a nursing home but after a fall she had to go in to recuperate. Since then she has settled in and decided that she wants to stay. The staff have been so kind to her and nothing is ever too much trouble. Everyone treats her with respect and takes time to have a chat with her, which she loves. Mom enjoys the food and as she gets to know some of the residents she is starting to join in some of the activities.
10 December 2024
My brother was discharged from hospital 4 months ago. From the beginning we found Isle Court to be very welcoming where the staff were prepared to support his individual care needs. He has been encouraged to join in a variety of daily activities living life to the full. The maintenance team have helped to hang pictures and pin board where he can display newspaper cutting that he has found interesting. Home from home.
16 October 2024
My uncle was given notice to quit the care home he was living in, it was a home Registered for Dementia patients but they said they couldn't manage his behaviour.(Strange but true). He was assessed by wonderful staff from Isle Court and they felt they could meet his needs. Since he has moved to Isle Court he is a changed man! The care and support is amazing. Nothing is too much trouble for the staff. The staff's skills and knowledge of people with Dementia are exceptional. The actives co-ordinator is incredible and provides constantly varied activities. I'm kept up to date about his health and care at all times. A good staff team needs a good leader and the Registered Manager is certainly that! She always has time for you. The building, environment and ground are simply outstanding. I was a Registered Care home Manager for 19 years and experienced many inspections from CQC. Isle Court deserves a rating of outstanding!
21 August 2024
We have been so grateful for the kindness and respect every single person has shown my dad and us since he moved to this lovely home. Thank you to every person for going above and beyond so brilliantly. I wish he could say it himself as I know my dad would have loved you all. Thank you.
Latest Reviews for Isle Court Nursing Home
02 May 2025
The Isle Nursing home have been wonderful with my mum. She has been very happy since arriving. The staff are lovely and friendly nothing is too much trouble.
02 May 2025
Couldn't ask for more care and attention if she were in a 5* hotel. No faults whatsoever. My wife was very happy here and as a family couldn't wish for anything more.
29 April 2025
I know we all get the same image when we hear the word care home. Nothing could be further from the truth when you walk into Isle Lane for the first time. My very first thought was wow it's like walking into an hotel not what I was expecting at all after a previous experience. From the girls on reception to the staff cleaning the corridors and rooms, everyone has a warm welcome and just make you feel comfortable with the surroundings. The care team do a fantastic job nothing is too much, you ask and they will do their very best to sort as soon as possible. The management team seem to have an open door policy which works as you are only there for a short period of time while visiting. Well done everyone at Isle Court you made my dads last few weeks very happy for him.
17 April 2025
Excellent care/nursing home. Residents treated with respect and dignity with a wide range of activities. Rooms, whilst clean and tidy are showing signs of age with regards to furniture.
16 April 2025
Isle Court is a superb care home. Extremely professional and caring both to their clientele and visitors. My mother receives top quality care and I know she is safe. The staff are a credit to their profession.
09 April 2025
Isle Court in Shrewsbury provides exceptional care in a warm and welcoming environment. My mum is very well cared for, and even though she prefers her own company, the staff gently encourage her to participate in activities, fostering a sense of inclusion. The food is excellent, and I've been consistently impressed with the high standards of personal hygiene assistance my mum receives. The home and its facilities are impeccably clean. The staff are incredibly friendly, always greeting me and my family with a smile and making us feel welcome. Their dedication and genuine care are evident in everything they do. Isle Court is a place where residents are treated with dignity and respect, and I'm truly grateful for the peace of mind they provide.
09 April 2025
Over the last few months my mum and our families lives have been turn upside down due to her illness, making the decision to place my mum in to a nursing home was the hardest decision we have ever had to make!! my mum was a fit active independent lady who lost her health and mobility in a short space of time. From the minute mum arrived at Isle court until her final minutes and after she was treated with love, empathy and dignity and with the highest level of care. All the staff we met on my mums journey were exceptional from the manager to reception to health care, to nurses to cleaners and the kitchen / stewards they were all amazing the love and care they provide to us as a family was truly outstanding I can not express how grateful we are to you all. You have made the hardest times of our lives bearable with the kindness love and support you have all shown to us we will always be forever thankful to you. You truly are amazing! Thank you
04 April 2025
As a family we never wanted mum or dad to live in a care home, unfortunately we exhausted all options to keep mum safe at home due to her living with Dementia. But now as a family we are all completely thrilled with mum's progress since moving into Isle court. She had spent many weeks in & out of hospital & we didn't hold out much hope going forward. Now she is a different woman, she has picked up so well, vibrant & full of life again. She tells us all how she loves her new home, she feels so comfortable in her own room with everything she needs on hand. The staff are excellent & so respectful towards her. As a family we have no worries knowing she is being cared for 24/7 . Nothing is too much trouble, she is very well cared for & we always feel so welcome by all the staff, whatever their role within the home. This is a very well led home with such dedicated people, beautiful home inside & out. The future is now much brighter.
27 March 2025
Despite being hours from dying, anticipatory medicines were not administered to my mother despite being asked for by myself. Instead, the nurse stated that she was looking up protocol and did so for more than an hour. My Mum had lapsed into unconsciousness by the time she did come to check on her. The same nurse did not telephone a different family member, when the call to mine informing me of a deterioration was missed. (It was usual for the other family member to receive a call.) The staff range from being excellent to being indifferent, some even rude. There is a language barrier issue with many staff. Staffing is also inconsistent leading to confusion or lack of knowledge regarding appropriate care. For example, one staff member asked if I would encourage my mother to eat. I had to explain to her that she did not want food as she was dying. She seemed to be unaware of her status. Short staffing is evident.
17 March 2025
We never ever thought my mum would have to become a resident of a nursing home. Working full time and very active lady my mum has had excellent care from the moment she arrived here. She has been treated with respect and dignity which has helped us as a family on this journey. The management and staff are exceptional.
12 March 2025
Excellent care home, lovely rooms the staff were excellent from the reception staff, nursing, caring, cleaners and kitchen staff all very nice and caring. Please pass on to staff what a great job they do. Thanks.
03 February 2025
My nan has settled really well into Isle Court and has definitely been much happier and cheerful since being there! We love seeing photos of her doing different activities (always with a smile on her face).Nothing ever seems too much trouble, staff are always polite and have smiles on their faces. Everything is clean and tidy and always smells fresh. Thank you for everything you are doing for her and supporting her, we appreciate your team and all their hard work!
22 January 2025
Mum was admitted to Isle Court on 19th December 2024, mum is a full time resident there. From the very first visit to look at Isle Court we were very impressed by the look of the building, Isle court is very clean and smells lovely. From the day mum was admitted to Isle Court nothing has been any trouble from the staff. All staff are very professional, very helpful and always on hand to answer any questions I have and they always say hello when you pass them in the corridors. The food looks amazing and mum has said it's very tasty. The cakes made by the chef look amazing. There are various activities going on for the residents to take part in. The gardens and the lake are kept very tidy and I can't wait to take mum for a walk in the better weather. We love seeing the pictures of mum taking part in the activities at Isle Court. She has settled in lovely. A great big thank you to all the staff for making mum very welcome and making sure she has settled in.
15 January 2025
Home from home! The staff are caring, professional and happy in their work. Residents are treated with respect and dignity. Isle Court has been and remains the very best home for our mum. Thank you all so very much.
15 January 2025
The care my Nana receives here is always excellent but a special thank you for making her 95th birthday so special with fantastic buffet, wonderful care and our private party! She loves it here and we are very grateful.
13 January 2025
Mum was only in Isle Court for a short period of time before she sadly passed away. However during her stay we found the the care to be excellent, the staff caring and cheerful and all areas of home were spotless. Residents were encouraged to use the lounge and dinning areas, which were welcoming and friendly with activities for those who wished to get involved. The food was wonderful and whenever we visited we were made to feel welcome. It was a place I liked to visit. I would like to pass on our heartfelt thanks to all the staff for the care they gave mum.
18 December 2024
My mom had always said never put me in a nursing home but after a fall she had to go in to recuperate. Since then she has settled in and decided that she wants to stay. The staff have been so kind to her and nothing is ever too much trouble. Everyone treats her with respect and takes time to have a chat with her, which she loves. Mom enjoys the food and as she gets to know some of the residents she is starting to join in some of the activities.
10 December 2024
My brother was discharged from hospital 4 months ago. From the beginning we found Isle Court to be very welcoming where the staff were prepared to support his individual care needs. He has been encouraged to join in a variety of daily activities living life to the full. The maintenance team have helped to hang pictures and pin board where he can display newspaper cutting that he has found interesting. Home from home.
16 October 2024
My uncle was given notice to quit the care home he was living in, it was a home Registered for Dementia patients but they said they couldn't manage his behaviour.(Strange but true). He was assessed by wonderful staff from Isle Court and they felt they could meet his needs. Since he has moved to Isle Court he is a changed man! The care and support is amazing. Nothing is too much trouble for the staff. The staff's skills and knowledge of people with Dementia are exceptional. The actives co-ordinator is incredible and provides constantly varied activities. I'm kept up to date about his health and care at all times. A good staff team needs a good leader and the Registered Manager is certainly that! She always has time for you. The building, environment and ground are simply outstanding. I was a Registered Care home Manager for 19 years and experienced many inspections from CQC. Isle Court deserves a rating of outstanding!
21 August 2024
We have been so grateful for the kindness and respect every single person has shown my dad and us since he moved to this lovely home. Thank you to every person for going above and beyond so brilliantly. I wish he could say it himself as I know my dad would have loved you all. Thank you.