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Isle Court Nursing Home

Isle Lane, Bicton, Shrewsbury, Shropshire SY3 8DY
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Everything is very good here - my mother is happy.S M(Daughter of Resident/Service User)
Isle Court Nursing Home, Shrewsbury
Highly trained staff looked after our mother with care and attention at all timesTom S(Son of Resident/Service User)
Isle Court Nursing Home, Shrewsbury
All the staff were excellent in every possible wayG C(Wife of Resident/Service User)
Isle Court Nursing Home, Shrewsbury

Isle Court is based in a former country house in one of Shrewsbury’s most sought-after postcodes. Thanks to its idyllic rural location it encompasses stunning views that can be enjoyed from all aspects of the home. The additional wing has now transformed the building into an 81 bedroom care home. The gardens are beautifully established and appealing any season of the year.

The home provides residential, dementia, nursing and respite care...  

Care Provided by Isle Court Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 82 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please contact the home to organise an assessment with one of our experienced clinical leads.

We can then give an accurate average weekly fee.

Contact Isle Court Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Claire Harris (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (80)

Isle Court Nursing Home Reviews (134)

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9.8

Isle Court Nursing Home has a Review Score of 9.8 (9.784) out of 10, based on 45 reviews in the last 2 years. Over all time Isle Court Nursing Home has 134 reviews.

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Showing 134 reviews matching selected criteria
Review from Helen R (Daughter of Resident) published on 3 August 2026 Submitted via Website
Overall Experience

My Mum has been in Isle Court since November 2025. I can honestly say that the surroundings and staff consistently reassure myself, family and friends that Mum is receiving the best care possible and she is being treated with kindness and dignity. My mum has settled well and has made meaningful relationships with other residents and all staff. I feel she is cared for and in a safe place. The spacious areas make Isle Court accessible for my brother who is in a wheelchair. The staff are accommodating and always make the family feel welcome. At all times Isle Court has my mum's best interests at heart. The activities they do daily with all residents ensure they are occupied and feel connected. I know my mum is cared for and in a safe place. Even being able to make tea and coffee makes mum feel at home. I couldn't wish for a better place for my mum and want to take this opportunity to thank everyone at Isle Court for being the caring and kind people they are.

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Review from Angela K (Friend of Resident) published on 3 August 2026 Submitted via Website
Overall Experience

Seeing the care my friend receives at Isle Court has been incredibly reassuring. From the moment you walk in, there is such a warm and welcoming atmosphere. Everyone treats the residents with genuine kindness, dignity, and respect, and I know my friend is safe, happy, and wonderfully cared for. The food is outstanding-more like a first-class hotel than a care home-and the afternoon tea, served in china cups, is even better than any I've had at a high-end restaurant. There are activities every day to keep residents engaged, plus lovely touches like a bar, happy hour, and even the option of wine with lunch. It doesn't feel like a care home; it feels like a luxury hotel with exceptional care. I enjoy visiting her there and it never feels like a chore. I would recommend Isle Court wholeheartedly, and my own children know it would be my first choice too.

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Review from S c (Son of Resident) published on 3 August 2026 Submitted via Website
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Mom was here after breaking her hip, and the plan for her to receive care at home was not working. She also had Alzheimers, was not eating, but otherwise was able to communicate when she arrived at Isle Court. The staff tried very hard to involve her in all of the lovely activities they have, but she was reluctant. They also tried really hard to get her to eat, getting in pork pies especially for her as they were her favorite, but she continually refused food. Because of the lack of activity and food, she ended up on palliative care. The staff were very kind and continued to try everything to improve her health. Unfortunately they could not get her to eat. She passed away peacefully, and again the staff were very compassionate and caring through a very sad and difficult time, with nothing being too much trouble.

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Review from A H (Daughter of Resident) published on 16 April 2026 Submitted via Website
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I am very happy with Isle Court. My Mum has lived there for 3 months and her health has improved so much. I haven't seen my Mum look so well in years. The food is amazing, all home cooked. The staff are very caring and do a wonderful job. They know every resident very well. They know their likes and dislikes. The doctor calls in every Wednesday. I always had such trouble getting an appointment at the doctors. And now it's so much easier.

I highly recommend Isle Court.

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Review from H M (Daughter of Resident) published on 18 March 2026 Submitted via Website
Overall Experience

Mum was here for palliative care during the last few weeks of her life and received excellent care. Everyone who works at this home were friendly, professional and respectful at all times. Nothing was too much trouble for anyone, whether it was during the day or night. All the staff were excellent with family members who visited and we were allowed to go and see Mum at any time of the day or night. They even gave us bedding so we could sleep in Mum's room when it was nearing the end of her life and offered us drinks and snacks. The nurses were amazing, they managed Mum's pain really well and it was a peaceful, pain free passing for her. The cakes by the log in pad for visitors was a massive hit too!! The family can not thank you enough for the care and compassion you gave to Mum and us. THANK YOU EVERYONE !!

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Review from Jacky M (Relative of Resident) published on 23 January 2026 Submitted via Postal Card
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All good on every visit. Very nice home

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Review from C B (Friend of Resident) published on 23 January 2026 Submitted via Postal Card
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Excellent care that was received for Thelma

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Review from H R (Daughter of Resident) published on 23 January 2026 Submitted via Postal Card
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My experience with Isle Court Nursing Home has been amazing! My mother is looked after exceptionally well and everybody that works there, works to a high standard and makes mum happy. After 7 years of looked after mum with the help of carers at her home I feel that I have been given my life back. I can sleep at night without worrying about mum. I can look at my phone without feeling frightened that mum has had an accident or is poorly. A "Thank You" isn't enough. You are all amazing!

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Review from Katie T (Daughter of Resident) published on 23 January 2026 Submitted via Postal Card
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Excellent Xmas lunch. Thank you so much. Overall, really happy with 'Coyte' care needs. Thank you so much to each and every one.

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Review from N O (Stepdaughter of Resident) published on 23 January 2026 Submitted via Postal Card
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Lovely home staff are amazing and kind. Residents have lots of activities and are happy here. Food is nutritious and well presented. Real sense of family. We all love it here.

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Review from Debra W (Daughter of Resident) published on 22 January 2026 Submitted via Postal Card
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My mother is very settled at Isle Court Nursing Home. She is living with Dementia and stays on Primrose. I cannot fault anything about the care. I find as a relative that I am always treated well and always with a smile and by my name, nothings is too much trouble.

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Review from E D (Husband of Resident) published on 22 January 2026 Submitted via Postal Card
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Excellent place. Courtesy given by all staff ad consideration given to patience and families

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Review from R M (Son of Resident) published on 20 November 2025 Submitted via Postal Card
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Lovely friendly care home, amazing staff. Residents are at the heart of everything that happens. Rooms are clean and well-kept. My father is supported according to his needs. He is given freedom and options relating to all elements of his daily living. Food is of excellent quality and there is plenty of choice. There is a good selection of activities for residents to take part in, and a timetable is available for families so they can support residents at activities. Afternoon tea each Wednesday is fabulous and residents can attend tea each Wednesday and residents can attend alone or with family. Those who attend along are really well looked after.

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Review from Lynsey M (Daughter-in-law of Resident) published on 20 November 2025 Submitted via Postal Card
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Isle Court is fabulous. The staff are friendly and polite. All staff show responsibility and accountability for their job roles and support families so they don't need to worry about their residents/family members care. Residents feel this is their home and each person is respected for their differences. Isle Court is clean tidy and welcoming. Food is of a high standard and families are welcomed to join. The staff listen to family request and residents preferences and do all they can to meet them. Activities here are great. Isle Court takes great pride in providing the best care and it shows in the residents happiness.

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Review from Biddy M (Sister of Resident) published on 10 November 2025 Submitted via Website
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Visited the care home with other family members to have afternoon tea with my brother. We enjoyed this very much, he also seemed happy and contented and pleased to see us all. All the staff members that we met were welcoming and friendly and included my brother in their conversations.

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Review from M F (Daughter of Resident) published on 7 November 2025 Submitted via Postal Card
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Mother was in your care for nearly 2 years, and the staff were very good to her. She was 95 and sadly passed away at Isle Court on the 30th September 2025.

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Review from Wendy Z (Daughter of Resident) published on 28 October 2025 Submitted via Postal Card
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I looked after my mum for 10 years until her dementia made it unsafe to be at home. I dreaded mum going into a home, but I couldn't have wished for a more caring and lovely place. She has settled well and is looked after so well by everyone.

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Review from Sarah N (Daughter-in-law of Resident) published on 20 October 2025 Submitted via Website
Overall Experience
We were extremely upset with the lack of care at Isle Court .
My 95 yr old father in law was admitted on August 8th 2025 and died on 14th September of Bladder cancer .
On 26th of August I visited at 5.30pm as his granddaughter who had earlier informed us he was crying in pain .
On arrival some of the staff, who had been severing supper to the residents , were eating food from the trolley.
My father in law had not been given any food . When asked for his meal they did bring him a small tea plate of food which he devoured hungrily. A nurse came into the room and he had been crying in pain . She informed me he had been given 30mg of codeine in the morning for pain. I told the nurse that this in my opinion is not suitable pain relief for aggressive cancer .
She also informed me he had not had lunch as he was asleep and didn't know if he had breakfast. No food that day if I had not visited . Its heartbreaking !!

There lots of other issues eg drink not at hand and no duvet.

Reply from Rachel Ellis, Regional Support Manager at Isle Court Nursing Home

We are very sorry to hear of your experience at Isle Court whilst your father in law was a resident with us. We are in the process of fully investigating your concerns and the senior leadership team are having direct contact with you to continue to understand the situation in detail. We are very sorry for your loss and understand this is a difficult time for your family.

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Review from Claire L (Daughter of Resident) published on 10 October 2025 Submitted via Website
Overall Experience

Couldn't recommend this nursing home enough nothing is to much trouble very clean modern. Care is to a very high standard. Felt at ease that my mum was being well cared for and knew she was safe and would not come to any harm. Always involved in in activities which she found fun and joing in as a group

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Review from M M (Friend of Resident) published on 9 October 2025 Submitted via Postal Card
Overall Experience
1) First class reception staff - outstanding. Discreet. Helpful + understanding.
2) Care staff also - very good, kind, helpful, guide to understand needs.

3) Food and drink: High standard. Civilised. But 'single type' of user makes mealtimes together depressing. Cecily allowed dogs and had a nursery onsite and allowed mingling of beginning and end of life experience. Kitchen kept forgetting non-meat eater.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 23 July 2026

Please contact the Home for additional details.

News (0) & Events (0)

News

There are no news items for Isle Court Nursing Home.

Upcoming Events

There are no upcoming events for Isle Court Nursing Home.

Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Isle Court Nursing Home.

Meet the Team (9)

Claire Harris
Claire HarrisJob Title:General ManagerJoined: 2019

Claire has worked in the healthcare sector for 16 years. She started as a carer working in the community, but has also supported people living with dementia and people living with mental health conditions and helped people get back to living at home after a long period in hospital.

Claire has gained several qualifications along the way, including Level 5 in Leadership and Management. She was the Registered Manager for a large care company for four years and achieved CQC Outstanding.

“I am so passionate about providing high-quality care for our residents and supporting their families. I’m keen to encourage and develop the team at Isle Court and help them reach their goals. Isle Court is warm and homely, and we can provide you and your loved one with a tailored care package.”

Helen Caruso
Helen CarusoJob Title:Clinical ManagerJoined: 2024
Clinical Manager of Isle Court Nursing Home.

"Rest assured your loved one is well taken care of"

Claire Mackereth
Claire MackerethJob Title:Admin Manager

Claire is our Admin Manager who manages the accounts and contracts of the home. Claire and the reception team welcome everyone to the home.

Debbie Rees
Debbie ReesJob Title:Social Life Co-Ordinator

Debbie organises and delivers a programme of thoughtfully designed activities and events that promote social interaction, independence and occupation. Through careful assessment of each of our resident’s individual needs and abilities, she designs and leads the group and one-to-one activities which enhance the quality of life for each resident.

Matthew Roberts
Matthew RobertsJob Title:Executive Chef

A skilled and capable Chef, entering Care following successful restaurant experience, Matt passionately promotes the dining experience and ensures food is a daily joy for our residents. He supports and develops new Chefs, teaching the importance of nutritional foods, which goes hand in hand with the dining experience.

Dave
Dave Job Title:Maintenance TeamJoined: 2026

I'm here to support the maintenance and compliance of the Home.

Precious
Precious Job Title:Care SuperisorJoined: 2022

I'm part of the Care Team at Isle Court.

Val
Val Job Title:Kitchen Assistant

I'm part of the Kitchen Team here at Isle.

Julie
Julie Job Title:Reception Team

A warm welcome to Isle Court from Julie.

Frequently Asked Questions about Isle Court Nursing Home

What types of Care is Isle Court Nursing Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Isle Court Nursing Home have?

There are 80 Single Rooms and 1 Couples/Companion Room.

What are the Facilities & Services at Isle Court Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Isle Court Nursing Home to the centre of Shrewsbury?

2.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Isle Court Nursing Home to verify any information. View our terms and conditions. Isle Court Nursing Home has an Enhanced Service -more info.