Isle Court Nursing Home is situated on the outskirts of the west of Shrewsbury, Shropshire. It offers 54 bedrooms providing high quality compassionate care.
Group: Morris Care Ltd
Person in charge: Claire Smith (Home Manager)
Local Authority / Social Services: Shropshire Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 55 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults
Admission Information: Ages 18+.
Single Rooms: 53
Shared Rooms: 1
Rooms with ensuite WC: 54
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Isle Court Nursing Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.2 (maximum of 10) for Isle Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Isle Court Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.722 for Isle Court Nursing Home is calculated as follows: ( (30 Excellents x 5) + (2 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 36 Ratings = 4.722
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.432 Points relating to the number of positive Reviews for Isle Court Nursing Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 11 positive Reviews (55 registered maximum number of service users ÷ 5). 2 Reviews ÷ 11 Target = 0.182
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Isle Court Nursing Home has a Review Score of 8.2 (8.154) from 3 Reviews
Review submitted from a Website Submission by Sarah (Granddaughter of Resident) on Thursday 2 November 2017. Relates to October 2017.
Isle Court nursed my Grandfather after he left hospital. He was extremely well looked after and passed away peacefully and comfortably. The nurses and care staff were fantastic at meeting his needs and providing support.
How likely would you be to recommend Isle Court Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Esther M (Granddaughter of Resident) on Monday 19 June 2017. Relates to June 2017.
Grandad was so concerned about having to go into 'a home', but Isle Court have been fabulous with him.
A few days after he settled in he spoke to my mum, got a bit teary and said that she'd done really well choosing this one. He loves the location, and the view from his window shows the lovely Shropshire countryside.
The staff are really charming and I've never seen them grumpy or unpleasant; despite sometimes being under-staffed (as all homes are).
In general, they've taken great care of him, at a very sensitive time of his life.
I have been really impressed and would definitely recommend Isle Court to others.
How likely would you be to recommend Isle Court Nursing Home? Extremely Likely
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Review submitted from a Postal Card by I W (Nephew of Resident) on Tuesday 22 December 2015. Relates to December 2015.
The nursing home is very comfortable. The staff are excellent and go out of their way to make my aunts stay as comfortable as possible. Every care is made to ensure my aunts medical needs are fully met. The whole atmosphere is warm and friendly.
I am kept fully informed regarding any incidents/medical needs etc. I cannot fault any aspect of the nursing home and if all nursing homes met the standard at Isle Court, there would be no negative issues in the care industry.
How likely would you be to recommend Isle Court Nursing Home? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
There are currently no awards/recognitions posted yet for Isle Court Nursing Home
There are currently no Care Home Idol entrants who have performed at Isle Court Nursing Home