Isle Court Nursing Home

Isle Lane, Bicton, Shrewsbury SY3 8DY
Review Us
9.8 130 Reviews
  • Isle Court Nursing Home, Shrewsbury
Isle Court is based in a former country house in one of Shrewsbury’s most sought-after postcodes. Thanks to its idyllic rural location it encompasses stunning views that can be enjoyed from all aspects of the home. The additional wing has now transformed the building into an 81 bedroom care home. The gardens are beautifully established and appealing any season of the year.

The home provides residential, dementia, nursing and respite care alongside the recent addition of day care services. The home offers clinical expertise in many areas, including palliative or specialist complex care for those people living with dementia and other conditions. The team of care staff are experienced and compassionate, working alongside all departments within the home to provide a warm, welcoming and friendly environment. The staff undertake regular training, also take part in training programmes provided by local healthcare professionals including mental health teams and the local hospice.

The emotional and social wellbeing of residents is at the top of the homes agenda. Outdoor activities include residents swinging a club in the gardens golf area, investigating whose visiting the bug hotels, bird watching from the hide, being part of the walking club or simply enjoying the views. Indoor activities are many and varied creating smiles and companionship ensuring everyone feels part of the family at Isle Court. The home hosts a number of outside entertainers, local schools and charities, bringing the local community into the home.

Nutritious, high-quality food is an essential part of life, and the home’s dining rooms offer an elegant setting where residents can enjoy fresh, home-cooked meals. Families are always welcome to join and share these moments with their loved ones. If a loved one requires a special diet – allergies, modified diets, cultural or religious belief - this can be accommodated within the menu.
Show Isle Court Nursing Home on the Map

Care Provided by Isle Court Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 82 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Please contact the home to organise an assessment with one of our experienced clinical leads.


We can then give an accurate average weekly fee.

Contact Isle Court Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Isle Court Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Claire Harris (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (80)

Isle Court Nursing Home Reviews (130)

9.8

Isle Court Nursing Home has a Review Score of 9.8 (9.779) out of 10, based on 57 reviews in the last 2 years.
Over all time Isle Court Nursing Home has 130 reviews.

Overall Experience
  • 114
  • 9
  • 2
  • 2
  • 3
Date Published
  • 130
  • 20
  • 33
  • 57
  • 73
Reviewer Connection to Isle Court Nursing Home
  • 52
  • 22
  • 8
  • 8
  • 8
  • 6
  • 4
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 130, showing 1-20
Review from Jacky M (Relative of Resident) assisted by family/friend published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All good on every visit. Very nice home
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C B (Friend of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care that was received for Thelma
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brian B (Husband of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the standard of Care and the friendly staff always very helpful and always, very clean every whare
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N O (Stepdaughter of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home staff are amazing and kind. Residents have lots of activities and are happy here. Food is nutritious and well presented. Real sense of family. We all love it here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Katie T (Daughter of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent Xmas lunch. Thank you so much. Overall, really happy with 'Coyte' care needs. Thank you so much to each and every one.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H R (Daughter of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with Isle Court Nursing Home has been amazing! My mother is looked after exceptionally well and everybody that works there, works to a high standard and makes mum happy. After 7 years of looked after mum with the help of carers at her home I feel that I have been given my life back. I
can sleep at night without worrying about mum. I can look at my phone without feeling frightened that mum has had an accident or is poorly. A "Thank You" isn't enough. You are all amazing!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E D (Husband of Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent place. Courtesy given by all staff ad consideration given to patience and families
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Debra W (Daughter of Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very settled at Isle Court Nursing Home. She is living with Dementia and stays on Primrose. I cannot fault anything about the care. I find as a relative that I am always treated well and always with a smile and by my name, nothings is too much trouble.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R M (Son of Resident) published on 20 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely friendly care home, amazing staff. Residents are at the heart of everything that happens. Rooms are clean and well-kept. My father is supported according to his needs. He is given freedom and options relating to all elements of his daily living. Food is of excellent quality and there is plenty
of choice. There is a good selection of activities for residents to take part in, and a timetable is available for families so they can support residents at activities. Afternoon tea each Wednesday is fabulous and residents can attend tea each Wednesday and residents can attend alone or with family. Those who attend along are really well looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lynsey M (Daughter-in-law of Resident) published on 20 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Isle Court is fabulous. The staff are friendly and polite. All staff show responsibility and accountability for their job roles and support families so they don't need to worry about their residents/family members care. Residents feel this is their home and each person is respected for their differences.
Isle Court is clean tidy and welcoming. Food is of a high standard and families are welcomed to join. The staff listen to family request and residents preferences and do all they can to meet them. Activities here are great. Isle Court takes great pride in providing the best care and it shows in the residents happiness.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Biddy M (Sister of Resident) published on 10 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visited the care home with other family members to have afternoon tea with my brother. We enjoyed this very much, he also seemed happy and contented and pleased to see us all. All the staff members that we met were welcoming and friendly and included my brother in their conversations.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M F (Daughter of Resident) published on 7 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mother was in your care for nearly 2 years, and the staff were very good to her. She was 95 and sadly passed away at Isle Court on the 30th September 2025.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Wendy Z (Daughter of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I looked after my mum for 10 years until her dementia made it unsafe to be at home. I dreaded mum going into a home, but I couldn't have wished for a more caring and lovely place. She has settled well and is looked after so well by everyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sarah N (Daughter-in-law of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
We were extremely upset with the lack of care at Isle Court .
My 95 yr old father in law was admitted on August 8th 2025 and died on 14th September of Bladder cancer .
On 26th of August I visited at 5.30pm as his granddaughter who had earlier informed us he was crying in pain .
On arrival some
of the staff, who had been severing supper to the residents , were eating food from the trolley.
My father in law had not been given any food . When asked for his meal they did bring him a small tea plate of food which he devoured hungrily. A nurse came into the room and he had been crying in pain . She informed me he had been given 30mg of codeine in the morning for pain. I told the nurse that this in my opinion is not suitable pain relief for aggressive cancer .
She also informed me he had not had lunch as he was asleep and didn't know if he had breakfast. No food that day if I had not visited . Its heartbreaking !!
There lots of other issues eg drink not at hand and no duvet.
Reply from Rachel Ellis, Regional Support Manager at Isle Court Nursing HomeWe are very sorry to hear of your experience at Isle Court whilst your father in law was a resident with us. We are in the process of fully investigating your concerns and the senior leadership team are having direct contact with you to continue to understand the situation in detail. We are very sorry for your loss and understand this is a difficult time for your family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Claire L (Daughter of Resident) published on 10 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn't recommend this nursing home enough nothing is to much trouble very clean modern. Care is to a very high standard. Felt at ease that my mum was being well cared for and knew she was safe and would not come to any harm. Always involved in in activities which she found fun and joing in as a group
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M M (Friend of Resident) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
1) First class reception staff - outstanding. Discreet. Helpful + understanding.
2) Care staff also - very good, kind, helpful, guide to understand needs.
3) Food and drink: High standard. Civilised. But 'single type' of user makes mealtimes together depressing. Cecily allowed dogs and had a nursery
onsite and allowed mingling of beginning and end of life experience. Kitchen kept forgetting non-meat eater.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N B (Son-in-law of Resident) published on 30 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everything here is excellent,the staff go above and beyond to make sure all residents are safe and well looked after,we couldn't ask for more,it's like a five star hotel,rather than a nursing home.what a fab team you all are,a credit to the company,keep up the great work.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J O (Friend of Resident) published on 29 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
An amazing place to take your family/ loved ones requiring long term or respite care needs. A very clean environment that prioritises the physical, emotional, and social needs of the residents and does well to support staff. Would highly recommend
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P B (Son of Resident) published on 11 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom came into Isle Court from hospital she instantly went from being a patient to a very happy guest. The staff were fantastic, caring and supportive. Mom was so happy and looked after and I will always be so grateful to Isle Court, the team and the management.
Our visits were a pleasure and it was
so wonderful to see Mom happy and content.
Highly recommended
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S S (Daughter-in-law of Resident) published on 11 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care from the nursing, support and management teams. I was so impressed with the care given, the food, activities and standard of the room. The Isle Court team made a difficult time more bearable. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.779)

Overview of Review Score

The Review Score of 9.8 (9.779) out of 10 for Isle Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 57 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 54 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.779 for Isle Court Nursing Home is calculated as follows: ( (614 Excellents x 5) + (27 Goods x 4) + (9 Satisfactorys x 3) + (7 Poors x 2) + (21 Very Poors x 1) ) ÷ 678 Ratings = 4.779
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Isle Court Nursing Home is based on 54 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4, which has been reached with 54 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 11 Jan 2026

Please contact the Home for additional details.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (8)

Claire

Claire Harris

Job Title: General Manager Joined: 2019

Claire has worked in the healthcare sector for 15 years. She started as a carer working in the community, but has also supported people living with dementia, and people living with mental health conditions and helped people get back to living at home after a long period in hospital.


Claire has gained several qualifications along the way, including Level 5 in Leadership and Management. She was the Registered Manager for a large care company for four years and achieved CQC Outstanding.


“I am so passionate about providing high-quality care for our residents and supporting their families. I’m keen to encourage and develop the team at Isle Court and help them reach their goals. Isle Court is warm and homely, and we can provide you and your loved one with a tailored care package.”

Helen

Helen Caruso

Job Title: Clinical Manager Joined: 2024

Clinical Manager of Isle Court Nursing Home.
"Rest assured your loved one is well taken care of"

Claire

Claire Mackereth

Job Title: Admin Manager

Claire is our Admin Manager who manages the accounts and contracts of the home. Claire and the reception team welcome everyone to the home.

Debbie

Debbie Rees

Job Title: Social Life Co-Ordinator

Debbie organises and delivers a programme of thoughtfully designed activities and events that promote social interaction, independence and occupation. Through careful assessment of each of our resident’s individual needs and abilities, she designs and leads the group and one-to-one activities which enhance the quality of life for each resident.

Sarah

Sarah Sproston

Job Title: Team Leader Joined: 2008

Meet Sarah,
Sarah has been at Isle Court for 15+ years. Sarah is responsible for staff training and works along with the Clinical Deputy Manager.

Pelile

Pelile Gambwe

Job Title: Nurse Team Leader

Pelile Is the Nurse Team Leader on Honeysuckle and supports all nurses.

Matthew

Matthew Roberts

Job Title: Executive Chef

A skilled and capable Chef, entering Care following successful restaurant experience, Matt passionately promotes the dining experience and ensures food is a daily joy for our residents. He supports and develops new Chefs, teaching the importance of nutritional foods, which goes hand in hand with the dining experience.

Paul & Matt

Paul & Matt

Job Title: Maintenance Team

Paul & Matt are responsible for the safe running and compliance of the home.

Frequently Asked Questions about Isle Court Nursing Home

What types of Care is Isle Court Nursing Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Isle Court Nursing Home have?

There are 80 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Isle Court Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Isle Court Nursing Home to the centre of Shrewsbury?

2.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Isle Court Nursing Home to verify any information. View our terms and conditions. Isle Court Nursing Home has an Enhanced Service - more info.