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Isle Court Nursing Home

Isle Lane, Bicton, Shrewsbury, Shropshire SY3 8DY
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Everything is very good here - my mother is happy.S M(Daughter of Resident/Service User)
Isle Court Nursing Home, Shrewsbury
Highly trained staff looked after our mother with care and attention at all timesTom S(Son of Resident/Service User)
Isle Court Nursing Home, Shrewsbury
All the staff were excellent in every possible wayG C(Wife of Resident/Service User)
Isle Court Nursing Home, Shrewsbury

Isle Court is based in a former country house in one of Shrewsbury’s most sought-after postcodes. Thanks to its idyllic rural location it encompasses stunning views that can be enjoyed from all aspects of the home. The additional wing has now transformed the building into an 81 bedroom care home. The gardens are beautifully established and appealing any season of the year.

The home provides residential, dementia, nursing and respite care...  

Care Provided by Isle Court Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 82 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please contact the home to organise an assessment with one of our experienced clinical leads.

We can then give an accurate average weekly fee.

Contact Isle Court Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Claire Harris (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (80)

Isle Court Nursing Home Reviews (134)

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9.8

Isle Court Nursing Home has a Review Score of 9.8 (9.784) out of 10, based on 45 reviews in the last 2 years. Over all time Isle Court Nursing Home has 134 reviews.

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Showing 134 reviews matching selected criteria
Review from L M (Daughter of Resident) published on 18 December 2024 Submitted via Website
Overall Experience

My mom had always said never put me in a nursing home but after a fall she had to go in to recuperate. Since then she has settled in and decided that she wants to stay. The staff have been so kind to her and nothing is ever too much trouble. Everyone treats her with respect and takes time to have a chat with her, which she loves. Mom enjoys the food and as she gets to know some of the residents she is starting to join in some of the activities.

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Review from S L (Sister of Resident) published on 10 December 2024 Submitted via Postal Card
Overall Experience

My brother was discharged from hospital 4 months ago. From the beginning we found Isle Court to be very welcoming where the staff were prepared to support his individual care needs. He has been encouraged to join in a variety of daily activities living life to the full. The maintenance team have helped to hang pictures and pin board where he can display newspaper cutting that he has found interesting. Home from home.

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Review from Debora M (Niece of Resident) published on 16 October 2024 Submitted via Website
Overall Experience

My uncle was given notice to quit the care home he was living in, it was a home Registered for Dementia patients but they said they couldn't manage his behaviour.(Strange but true). He was assessed by wonderful staff from Isle Court and they felt they could meet his needs. Since he has moved to Isle Court he is a changed man! The care and support is amazing. Nothing is too much trouble for the staff.

The staff's skills and knowledge of people with Dementia are exceptional. The actives co-ordinator is incredible and provides constantly varied activities.

I'm kept up to date about his health and care at all times.

A good staff team needs a good leader and the Registered Manager is certainly that! She always has time for you. The building, environment and ground are simply outstanding. I was a Registered Care home Manager for 19 years and experienced many inspections from CQC. Isle Court deserves a rating of outstanding!

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Review from M E (Daughter of Resident) published on 21 August 2024 Submitted via Postal Card
Overall Experience

We have been so grateful for the kindness and respect every single person has shown my dad and us since he moved to this lovely home. Thank you to every person for going above and beyond so brilliantly. I wish he could say it himself as I know my dad would have loved you all. Thank you.

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Review from P F (Wife of Resident) published on 16 August 2024 Submitted via Postal Card
Overall Experience

Wonderful overall! Clean, smart decor, carers and staff are all friendly and helpful. I feel I could trust them in all aspects of care for my husband. Very good-natured even when this is not always reciprocated. Although my husband is not able to join in activities I saw what a large variety of imaginative things are on offer. Thank you all the staff.

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Review from E H (Daughter-in-law of Resident) published on 29 July 2024 Submitted via Website
Overall Experience
Very saddened to say however beautiful, clean and modern this care home is the main important part was very, very poor, the care.
My father-in-law who was on end of life with cancer was left on several occasions (found by family when visiting) in positions of vulnerability and deeply undignified ways. Waiting and suffering for 30-40 minutes for help to the bathroom, severely dehydrated from lack of fluids and left in pain for hours due to pain relief not being given as per Mar chart instructions from GP. Staff incompetence when giving medications caused staff confusion, when addressed by family they laughed and said we were busy!

Staff telling the family off for buzzing for assistance as not an emergency situation which clearly it was as assistance was needed. The list goes on and however much I think everyone should know, it won't bring our poor Dad, Grandad, father in law back.

Reply from Claire Harris, General Manager at Isle Court Nursing Home

Thank you for taking the time to bring this to our attention, we are disappointed that you have had a negative experience. We strive to provide the best possible care to those we support and we have reached out to you, to address your concerns, to which have been investigated and a response has...  

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Review from S G (Son of Resident) published on 22 July 2024 Submitted via Website
Overall Experience

My father was admitted to Isle Court 6 months ago and he has been receiving outstanding care from the very first day. Staff are kind, caring and compassionate. They are experienced and know what exactly care means and always treat people with respect and dignity. My father is happy and confident in himself. Food served there is absolutely delicious and well presented suiting my father's needs. The Manager of the home guides the team very well and she is always available to the families to have catch up. I am happy that I found the right place for my father. I would recommend Isle Court to all who are looking for a care home for their dear ones.

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Review from J E (Son of Resident) published on 11 July 2024 Submitted via Postal Card
Overall Experience

All the staff have been very helpful and supportive towards my mum during her stay at Isle Court. All care has been excellent during her stay.

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Review from P R (Stepson of Resident) published on 11 July 2024 Submitted via Postal Card
Overall Experience

Isle Court is spotlessly clean throughout and the rooms are spacious and welcoming. All the staff are pleasant and helpful and keep you fully informed and many staff go the extra mile. Some of the communal eating areas resemble a hotel setting rather than a nursing home. The quality of care is first class and the residents are treated excellently and cannot speak highly enough of the nursing home in general. There are always different activities and entertainment to keep residents who want to partake occupied and happy.

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Review from A J (Friend of Resident) published on 11 July 2024 Submitted via Postal Card
Overall Experience

I have always found everyone so helpful with caring, and any concerns we might have always looked into and answered. The receptionists through to cleaners and the kitchen staff were also so helpful and caring nothing is any trouble. We had a time with clothing getting mixed up and I re-did name tags and put the room number on socks, pants etc. The staff were very helpful in finding her garments for me and staying updated. I'm so pleased with how well she has settled in and made friends so easily.

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Review from L S (Wife of Resident) published on 9 July 2024 Submitted via Postal Card
Overall Experience

The Isle Court has been very welcoming to my husband who requires 24/7 care. The building and grounds are maintained to a high standard and are a pleasure to visit. The care assistants and staff are very attentive kind and caring. Maintenance issues are resolved promptly. Fees are expensive but we realise there is a price to pay for quality care and surroundings.

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Review from J C (Daughter of Resident) published on 1 July 2024 Submitted via Postal Card
Overall Experience

I have been pleased beyond belief with the care and consideration from all the staff. I can only give all the staff a 5-star review. I couldn't have placed dad in a better environment for stimulation and care. The activities are fantastic as is the food. Well done to all of you at Isle Court.

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Review from I S (Relative of Resident) published on 1 July 2024 Submitted via Website
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Even though I work in the care sector, I didn't know where to start to advise the family on where to place my Great Aunt, an ex-RGN herself, as we don't know the area well anymore, she would love to have had the choice but I think we've done her proud. I went with the most professional Home Manager, the way she spoke about the home made me realise she was very proud of what she had to offer. The staff are incredibly warm, the home is spotless and most importantly, the residents seem happy to be there, that was the biggest piece of advice I could give my cousin when he selected the home. The setting is beautiful, it feels like a country hotel. It used to be a Morris home, local recommendation was strong because of this.

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Review from Martin B (Son-in-law of Resident) published on 20 June 2024 Submitted via Website
Overall Experience

My mother-in-law was a resident in the care home for only 2 months, during this time she received amazing care from all the staff, who treated her as if she were their own mother. The facilities, in my opinion, are first class, many hotels are not to this standard. The staff were caring and attentive, and the quality of the food was outstanding. There are plenty of social activities for any residents who wish to partake. Families are encouraged to come and have meals with their loved ones and also take part in the activities.

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Review from Mary H (Daughter of Resident) published on 19 April 2024 Submitted via Website
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I have been very impressed with the level of communication I have received from Isle Court at all levels. My mother is treated with dignity and respect and I can see that the staff genuinely care for her.

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Review from T S (Friend of Resident) published on 17 April 2024 Submitted via Website
Overall Experience

Very friendly staff with high knowledge of work and support for visitors. Always helpful and friendly. Easy access for residents and reception. I give a good recommendation for this nursing home. Many thanks for your support.

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Review from Elizabeth B (Stepdaughter of Resident) published on 14 March 2024 Submitted via Postal Card
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We found Isle Court to be wonderful in caring for my stepfather. He was only there for 4 months but had the best care we could have wished for. He loved the food and managed to put some weight on! All the staff were very friendly and extremely caring.

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Review from Dawn W (Friend of Resident) published on 20 February 2024 Submitted via Website
Overall Experience

Beautiful home and everyone is well looked after. All staff are caring and professional and are always willing to help. This is definitely a home to visit and consider! Thank you for all that you do!

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Review from Jean R (Respite Resident) published on 31 January 2024 Submitted via Postal Card
Overall Experience

All staff called me by name and treated me with dignity, particularly when entering my room. Many remember my personal preferences. Food was good and well-presented but with my small appetite, I was sometimes over-faced by the amount. Activities broke up the day and were varied and set at a level where most residents with some mobility could participate.

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Review from J N (Niece of Resident) published on 30 January 2024 Submitted via Website
Overall Experience
My uncle was admitted to iIsle Court Nursing Home as end of life.
The care and compassion he received were outstanding from all departments.
So happy he was in such a beautiful, kind and caring home.

As a family, we couldn’t have asked for more.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 23 July 2026

Please contact the Home for additional details.

News (0) & Events (0)

News

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Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Isle Court Nursing Home.

Meet the Team (9)

Claire Harris
Claire HarrisJob Title:General ManagerJoined: 2019

Claire has worked in the healthcare sector for 16 years. She started as a carer working in the community, but has also supported people living with dementia and people living with mental health conditions and helped people get back to living at home after a long period in hospital.

Claire has gained several qualifications along the way, including Level 5 in Leadership and Management. She was the Registered Manager for a large care company for four years and achieved CQC Outstanding.

“I am so passionate about providing high-quality care for our residents and supporting their families. I’m keen to encourage and develop the team at Isle Court and help them reach their goals. Isle Court is warm and homely, and we can provide you and your loved one with a tailored care package.”

Helen Caruso
Helen CarusoJob Title:Clinical ManagerJoined: 2024
Clinical Manager of Isle Court Nursing Home.

"Rest assured your loved one is well taken care of"

Claire Mackereth
Claire MackerethJob Title:Admin Manager

Claire is our Admin Manager who manages the accounts and contracts of the home. Claire and the reception team welcome everyone to the home.

Debbie Rees
Debbie ReesJob Title:Social Life Co-Ordinator

Debbie organises and delivers a programme of thoughtfully designed activities and events that promote social interaction, independence and occupation. Through careful assessment of each of our resident’s individual needs and abilities, she designs and leads the group and one-to-one activities which enhance the quality of life for each resident.

Matthew Roberts
Matthew RobertsJob Title:Executive Chef

A skilled and capable Chef, entering Care following successful restaurant experience, Matt passionately promotes the dining experience and ensures food is a daily joy for our residents. He supports and develops new Chefs, teaching the importance of nutritional foods, which goes hand in hand with the dining experience.

Dave
Dave Job Title:Maintenance TeamJoined: 2026

I'm here to support the maintenance and compliance of the Home.

Precious
Precious Job Title:Care SuperisorJoined: 2022

I'm part of the Care Team at Isle Court.

Val
Val Job Title:Kitchen Assistant

I'm part of the Kitchen Team here at Isle.

Julie
Julie Job Title:Reception Team

A warm welcome to Isle Court from Julie.

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