Isle Court Nursing Home

Isle Lane, Bicton, Shrewsbury SY3 8DY
Review Us
9.7 123 Reviews
  • Isle Court Nursing Home, Shrewsbury
Isle Court is based in a former country house in one of Shrewsbury’s most sought-after postcodes. Thanks to its idyllic rural location it encompasses stunning views that can be enjoyed from all aspects of the home. The additional wing has now transformed the building into an 81 bedroom care home. The gardens are beautifully established and appealing any season of the year.

The home provides residential, dementia, nursing and respite care alongside the recent addition of day care services. The home offers clinical expertise in many areas, including palliative or specialist complex care for those people living with dementia and other conditions. The team of care staff are experienced and compassionate, working alongside all departments within the home to provide a warm, welcoming and friendly environment. The staff undertake regular training, also take part in training programmes provided by local healthcare professionals including mental health teams and the local hospice.

The emotional and social wellbeing of residents is at the top of the homes agenda. Outdoor activities include residents swinging a club in the gardens golf area, investigating whose visiting the bug hotels, bird watching from the hide, being part of the walking club or simply enjoying the views. Indoor activities are many and varied creating smiles and companionship ensuring everyone feels part of the family at Isle Court. The home hosts a number of outside entertainers, local schools and charities, bringing the local community into the home.

Nutritious, high-quality food is an essential part of life, and the home’s dining rooms offer an elegant setting where residents can enjoy fresh, home-cooked meals. Families are always welcome to join and share these moments with their loved ones. If a loved one requires a special diet – allergies, modified diets, cultural or religious belief - this can be accommodated within the menu.
Show Isle Court Nursing Home on the Map

Care Provided by Isle Court Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 82 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Please contact the home to organise an assessment with one of our experienced clinical leads.


We can then give an accurate average weekly fee.

Contact Isle Court Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Isle Court Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Claire Harris (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (80)

Isle Court Nursing Home Reviews (123)

9.7

Isle Court Nursing Home has a Review Score of 9.7 (9.715) out of 10, based on 51 reviews in the last 2 years.
Over all time Isle Court Nursing Home has 123 reviews.

Overall Experience
  • 107
  • 9
  • 2
  • 2
  • 3
Date Published
  • 123
  • 12
  • 29
  • 51
  • 72
Reviewer Connection to Isle Court Nursing Home
  • 49
  • 22
  • 8
  • 8
  • 7
  • 4
  • 4
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 123, showing 41-60
Review from I S (Relative of Resident) published on 1 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Even though I work in the care sector, I didn't know where to start to advise the family on where to place my Great Aunt, an ex-RGN herself, as we don't know the area well anymore, she would love to have had the choice but I think we've done her proud. I went with the most professional Home Manager,
the way she spoke about the home made me realise she was very proud of what she had to offer. The staff are incredibly warm, the home is spotless and most importantly, the residents seem happy to be there, that was the biggest piece of advice I could give my cousin when he selected the home. The setting is beautiful, it feels like a country hotel. It used to be a Morris home, local recommendation was strong because of this.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Martin B (Son-in-law of Resident) published on 20 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law was a resident in the care home for only 2 months, during this time she received amazing care from all the staff, who treated her as if she were their own mother. The facilities, in my opinion, are first class, many hotels are not to this standard. The staff were caring and attentive,
and the quality of the food was outstanding. There are plenty of social activities for any residents who wish to partake. Families are encouraged to come and have meals with their loved ones and also take part in the activities.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mary H (Daughter of Resident) published on 19 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been very impressed with the level of communication I have received from Isle Court at all levels. My mother is treated with dignity and respect and I can see that the staff genuinely care for her.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T S (Friend of Resident) published on 17 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly staff with high knowledge of work and support for visitors. Always helpful and friendly. Easy access for residents and reception. I give a good recommendation for this nursing home. Many thanks for your support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elizabeth B (Stepdaughter of Resident) published on 14 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found Isle Court to be wonderful in caring for my stepfather. He was only there for 4 months but had the best care we could have wished for. He loved the food and managed to put some weight on! All the staff were very friendly and extremely caring.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dawn W (Friend of Resident) published on 20 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beautiful home and everyone is well looked after. All staff are caring and professional and are always willing to help. This is definitely a home to visit and consider! Thank you for all that you do!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jean R (Respite Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff called me by name and treated me with dignity, particularly when entering my room. Many remember my personal preferences. Food was good and well-presented but with my small appetite, I was sometimes over-faced by the amount. Activities broke up the day and were varied and set at a level where
most residents with some mobility could participate.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J N (Niece of Resident) published on 30 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle was admitted to iIsle Court Nursing Home as end of life.
The care and compassion he received were outstanding from all departments.
So happy he was in such a beautiful, kind and caring home.
As a family, we couldn’t have asked for more.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A H (Son-in-law of Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nice care home, helpful and attentive staff, good food, very clean and tidy and secure.
Nothing seems too much bother.
It’s like a five-star hotel with plenty of activities for the able-bodied.
Very supportive to my wife while attending to her mother.
The grounds are very attractive and I can
see them being used a lot in the summer.
I would be happy to come here myself when the time comes.
Reply from Claire Harris, General Manager at Isle Court Nursing Home
We thank you for such a wonderful review of our home, I will, of course, share this review with the whole team at Isle Court as I know it means so much to the staff. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter C (Son of Resident) published on 26 January 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
Conditions at the home are very good, but, considering the price tag, a shortage of staff, has gone downhill drastically since it was taken over.
Shouldn't have to wait 30 plus minutes to help with going to the toilet etc.
Reply from Claire Harris, General Manager at Isle Court Nursing Home
Your review has been reviewed and your comments have been carefully considered by the management team, we are more than happy to discuss your views if you so wish. We strive to provide exceptional…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Debbie R (Daughter-in-law of Resident) published on 6 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We need emergency daycare for my father-in-law, who lives with dementia, due to my mother-in-law being admitted to the hospital. The manager was more than willing to help us in our time of need. My father-in-law was warmly welcomed by all the staff by name. He said he felt very safe all the time, the
food was outstanding and enjoyed the activities on offer. He was very concerned about his wife being hospitalised, but the staff were always there to reassure him that she was getting better and he would see her later. This was a great comfort for my mother-in-law and the whole family, knowing he was being cared for by very caring staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David B (Son of Resident) published on 13 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are lovely and helpful. A special mention to two staff members on reception who made a real difference to my dad’s birthday. Keep up the great work everyone.
Have a wonderful Christmas and New Year, and enjoy your days off because working in a care home is extremely challenging.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Debra F (Civil Partner of Resident) published on 8 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is currently in her second period of respite care at Isle Court. Isle Court is set in beautifully maintained gardens and the home itself is warm, welcoming and immaculate. As you arrive you receive a professional and friendly welcome from reception staff.
Every member of staff at the home
are welcoming, friendly and happy to help.
The care provided to my mother is person-centred and responsive at all times. The support and care is also provided to visitors and relatives, making this a wholesome experience that cannot be faulted.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P B (Son of Resident) published on 1 December 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father has received warm and loving care from the kind staff at Isle Court Nursing Home. The reception staff are always welcoming and helpful, also booking in additional services such as nail and hairdressing when requested. The care team in the unit are kind and helpful and personable to residents.
Residents appear to be well fed and cleanly dressed when visited.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Caroline P (Daughter-in-law of Resident) published on 30 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
What an amazing place for my father-in-law to be, Isle Court is such a bright and happy environment. After a hospital stay and coming here for initial respite to now permanent placement, as a family we were worried about how things would work out, never having been in this position before of having
to deal with the nursing home environment. We are just amazed by the wonderful care and compassion given to him, right through from the manager to the handyman, to mention only a few of the wonderful staff here. Everyone is just so lovely. And genuinely care about him just like a family member.
Nothing is too much for them, every single detail is taken to ensure he is happy here.
The food is top-class, homemade, nourishing, and delicious. My father-in-law even enjoys his weekly tipple of a glass of red wine with his Sunday meal.
Set in the most beautiful setting with pretty tranquil gardens with stunning views. I would give it 10 stars if I could.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie A (Daughter of Resident) published on 30 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment my dad arrived at Isle Court Nursing Home, I knew I was placing him into the caring, loving and professional hands of the staff in a clean, comfortable environment. My dad was in the nursing care of the home for just over two years and in that time, I observed the compassion, patience
and personal care Dad, 'Daddy', received.
We visited regularly and we, ourselves, were treated just like Dad, as part of a large 'loving' family. As 'Daddy' was approaching end of life, we sat with him and members of staff sat with us also, sharing in their sadness too. I would like to add, with sincere thanks to the catering staff for providing such excellent nutritious food according to my daddy's requirements.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carol H (Relative of Resident) published on 28 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Isle Court is not what I expected a care home to be like. It's like walking into a top-class hotel.
All the staff are friendly and helpful and nothing seems too much trouble.
It makes me more comfortable leaving a family member there.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D P (Grandson of Resident) published on 28 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great service from all the team at Isles Court. Every time we visit everyone is always polite and clean! Great place to come and spend time with my grandad who seems very happy with everything.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C H (Friend of Resident) published on 20 November 2023 Submitted via Website • Report
Overall Experience 2.0 out of 5
Today at 11.30 my friend was still in her night clothes and (natural) teeth uncleaned. No cup from which to drink. The bedside table was sticky and with remains of dead flower heads. A roller deodorant has been behind her bedside drawers for 3 weeks.
I spent two hours with my friend who is bedridden
and unable to move herself. At no time did any member of staff call in to establish if she had any needs. My friend has no means of calling staff, no pendant or alarm button.
Whilst there lunch was served and the care assistant asked if I “could help us out by feeding your friend?”
I was so concerned that I spoke to the receptionist and gave her a list of issues, with the agreement of my friend. I made a complaint last week, again with the full agreement of my friend concerning kindliness and dignity in management of her personal care. No feedback or response and no changes observed. No confidence that this week will be different.
Reply from Claire Harris, General Manager at Isle Court Nursing Home
Thank you for your review which has now been published, I can confirm this has been raised to the direct NOK & POA where by these views are not shared and a meeting has been scheduled to discuss.
I…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Chris H (Son of Resident) published on 22 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad had to go into a nursing home at the beginning of June 2023. When we visited Isle Court, we were bowled over. The approach gives you the impression of a classy country hotel, and the impressions carry on to the inside. My dad was a lifelong birdwatcher, so the location in the Shropshire countryside
was perfect for him.
The staff are all so friendly, and nothing is too much trouble. All of the meals are cooked on-site from scratch, and they make their own cakes and biscuits. The smells coming from the kitchen are amazing. We had lunch with Dad several times, and the food was great, particularly high tea on Wednesday afternoons.
Dad had settled in after three months and made new friends. Sadly, he succumbed to heart failure and died two weeks ago. This wasn't unexpected, but had come sooner than we thought. The support from everyone at Isle Court was invaluable. I can't think of a nicer place for Dad to have spent his last few months.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.715)

Overview of Review Score

The Review Score of 9.7 (9.715) out of 10 for Isle Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 51 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.715 for Isle Court Nursing Home is calculated as follows: ( (530 Excellents x 5) + (34 Goods x 4) + (10 Satisfactorys x 3) + (9 Poors x 2) + (23 Very Poors x 1) ) ÷ 606 Ratings = 4.715
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Isle Court Nursing Home is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4, which has been reached with 47 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 18 Nov 2025

Please contact the Home for additional details.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (8)

Claire

Claire Harris

Job Title: General Manager Joined: 2019

Claire has worked in the healthcare sector for 15 years. She started as a carer working in the community, but has also supported people living with dementia, and people living with mental health conditions and helped people get back to living at home after a long period in hospital.


Claire has gained several qualifications along the way, including Level 5 in Leadership and Management. She was the Registered Manager for a large care company for four years and achieved CQC Outstanding.


“I am so passionate about providing high-quality care for our residents and supporting their families. I’m keen to encourage and develop the team at Isle Court and help them reach their goals. Isle Court is warm and homely, and we can provide you and your loved one with a tailored care package.”

Helen

Helen Caruso

Job Title: Clinical Manager Joined: 2024

Clinical Manager of Isle Court Nursing Home.
"Rest assured your loved one is well taken care of"

Claire

Claire Mackereth

Job Title: Admin Manager

Claire is our Admin Manager who manages the accounts and contracts of the home. Claire and the reception team welcome everyone to the home.

Debbie

Debbie Rees

Job Title: Social Life Co-Ordinator

Debbie organises and delivers a programme of thoughtfully designed activities and events that promote social interaction, independence and occupation. Through careful assessment of each of our resident’s individual needs and abilities, she designs and leads the group and one-to-one activities which enhance the quality of life for each resident.

Sarah

Sarah Sproston

Job Title: Team Leader Joined: 2008

Meet Sarah,
Sarah has been at Isle Court for 15+ years. Sarah is responsible for staff training and works along with the Clinical Deputy Manager.

Pelile

Pelile Gambwe

Job Title: Nurse Team Leader

Pelile Is the Nurse Team Leader on Honeysuckle and supports all nurses.

Matthew

Matthew Roberts

Job Title: Executive Chef

A skilled and capable Chef, entering Care following successful restaurant experience, Matt passionately promotes the dining experience and ensures food is a daily joy for our residents. He supports and develops new Chefs, teaching the importance of nutritional foods, which goes hand in hand with the dining experience.

Paul & Matt

Paul & Matt

Job Title: Maintenance Team

Paul & Matt are responsible for the safe running and compliance of the home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Isle Court Nursing Home to verify any information. View our terms and conditions. Isle Court Nursing Home has an Enhanced Service - more info.