Isle Court Nursing Home

Couldn't recommend this nursing home enough nothing is to much trouble very clean modern. Care is to a very high standard. Felt at ease that my mum was being well cared for and knew she was safe and would not come to any harm. Always involved in in activities which she found fun and joing in as a group

3) Food and drink: High standard. Civilised. But 'single type' of user makes mealtimes together depressing. Cecily allowed dogs and had a nursery onsite and allowed mingling of beginning and end of life experience. Kitchen kept forgetting non-meat eater.

Everything here is excellent,the staff go above and beyond to make sure all residents are safe and well looked after,we couldn't ask for more,it's like a five star hotel,rather than a nursing home.what a fab team you all are,a credit to the company,keep up the great work.

An amazing place to take your family/ loved ones requiring long term or respite care needs. A very clean environment that prioritises the physical, emotional, and social needs of the residents and does well to support staff. Would highly recommend

Highly recommended

Excellent care from the nursing, support and management teams. I was so impressed with the care given, the food, activities and standard of the room. The Isle Court team made a difficult time more bearable. Thank you.

My mother has been at Isle Court for over a month. We couldn't have hoped for a better transition. Everyone has been amazing. Very helpful, welcoming and kind and caring. We are very happy that Mum has settled in so well. She loves going in with the varied activities. Reception always gives us a friendly warm welcome. Mum enjoys all the food. The kitchen even made her a birthday cake. Thank you to everyone.

The Isle Nursing home have been wonderful with my mum. She has been very happy since arriving. The staff are lovely and friendly nothing is too much trouble.

Couldn't ask for more care and attention if she were in a 5* hotel. No faults whatsoever. My wife was very happy here and as a family couldn't wish for anything more.

I know we all get the same image when we hear the word care home. Nothing could be further from the truth when you walk into Isle Lane for the first time. My very first thought was wow it's like walking into an hotel not what I was expecting at all after a previous experience. From the girls on reception to the staff cleaning the corridors and rooms, everyone has a warm welcome and just make you feel comfortable with the surroundings. The care team do a fantastic job nothing is too much, you ask and they will do their very best to sort as soon as possible. The management team seem to have an open door policy which works as you are only there for a short period of time while visiting. Well done everyone at Isle Court you made my dads last few weeks very happy for him.

Rooms, whilst clean and tidy are showing signs of age with regards to furniture.

Isle Court is a superb care home. Extremely professional and caring both to their clientele and visitors. My mother receives top quality care and I know she is safe. The staff are a credit to their profession.

Isle Court in Shrewsbury provides exceptional care in a warm and welcoming environment. My mum is very well cared for, and even though she prefers her own company, the staff gently encourage her to participate in activities, fostering a sense of inclusion. The food is excellent, and I've been consistently impressed with the high standards of personal hygiene assistance my mum receives. The home and its facilities are impeccably clean. The staff are incredibly friendly, always greeting me and my family with a smile and making us feel welcome. Their dedication and genuine care are evident in everything they do. Isle Court is a place where residents are treated with dignity and respect, and I'm truly grateful for the peace of mind they provide.

You truly are amazing! Thank you

As a family we never wanted mum or dad to live in a care home, unfortunately we exhausted all options to keep mum safe at home due to her living with Dementia. But now as a family we are all completely thrilled with mum's progress since moving into Isle court. She had spent many weeks in & out of hospital & we didn't hold out much hope going forward. Now she is a different woman, she has picked up so well, vibrant & full of life again. She tells us all how she loves her new home, she feels so comfortable in her own room with everything she needs on hand. The staff are excellent & so respectful towards her. As a family we have no worries knowing she is being cared for 24/7 . Nothing is too much trouble, she is very well cared for & we always feel so welcome by all the staff, whatever their role within the home. This is a very well led home with such dedicated people, beautiful home inside & out. The future is now much brighter.

Despite being hours from dying, anticipatory medicines were not administered to my mother despite being asked for by myself. Instead, the nurse stated that she was looking up protocol and did so for more than an hour. My Mum had lapsed into unconsciousness by the time she did come to check on her. The same nurse did not telephone a different family member, when the call to mine informing me of a deterioration was missed. (It was usual for the other family member to receive a call.) The staff range from being excellent to being indifferent, some even rude. There is a language barrier issue with many staff. Staffing is also inconsistent leading to confusion or lack of knowledge regarding appropriate care. For example, one staff member asked if I would encourage my mother to eat. I had to explain to her that she did not want food as she was dying. She seemed to be unaware of her status. Short staffing is evident.

We never ever thought my mum would have to become a resident of a nursing home. Working full time and very active lady my mum has had excellent care from the moment she arrived here. She has been treated with respect and dignity which has helped us as a family on this journey. The management and staff are exceptional.

Excellent care home, lovely rooms the staff were excellent from the reception staff, nursing, caring, cleaners and kitchen staff all very nice and caring. Please pass on to staff what a great job they do. Thanks.

My nan has settled really well into Isle Court and has definitely been much happier and cheerful since being there! We love seeing photos of her doing different activities (always with a smile on her face).Nothing ever seems too much trouble, staff are always polite and have smiles on their faces. Everything is clean and tidy and always smells fresh. Thank you for everything you are doing for her and supporting her, we appreciate your team and all their hard work!

Home from home! The staff are caring, professional and happy in their work. Residents are treated with respect and dignity. Isle Court has been and remains the very best home for our mum. Thank you all so very much.