Isle Court Nursing Home

Isle Lane, Bicton, Shrewsbury SY3 8DY
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9.7 119 Reviews
  • Isle Court Nursing Home, Shrewsbury
Isle Court is in one of Shrewsbury’s most sought-after postcodes, thanks to its idyllic rural location. The charm of the views can be enjoyed from many of the en-suite bedrooms in this beautifully appointed former country house, with some ground floor rooms benefitting from French windows leading to private patios.

The home is proud of its local reputation and offers clinical expertise in many areas, including palliative, respite or specialist complex care for those people living with dementia and other conditions.

Morris Care has developed its own ‘Cedar Philosophy of Care’ which focuses on the personal, emotional and social wellbeing of residents as well as their medical healthcare. This holistic approach means residents can feel listened to, calm and content and families are reassured that loved ones are both safe and happy.

Good nutritious food plays an important part in everyone's lives and the home's dining room provides an elegant environment for residents to enjoy fresh, home-cooked meals – and families are always welcome to join and dine with loved ones.

The social life coordinator plans a stimulating activity schedule with something to interest everyone. From gardening club and summer BBQs to day trips to local attractions like the British Ironwork Centre. The social life coordinator also arranges for a range of regular visitors, from talented musicians and performers to local school children and community-spirited events.

Residents also enjoy the landscaped gardens, bright, relaxing lounges and the wide range of other facilities such as the purpose-built cinema area, hairdressing salon, vintage tea room and sensory spa.
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Care Provided by Isle Court Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 82 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please contact the home to organise an assessment with one of our experienced clinical leads.


We can then give an accurate average weekly fee.

Contact Isle Court Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Isle Court Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Claire Harris (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (80)

Isle Court Nursing Home Reviews (119)

9.7

Isle Court Nursing Home has a Review Score of 9.7 (9.667) out of 10, based on 55 reviews in the last 2 years.
Over all time Isle Court Nursing Home has 119 reviews.

Overall Experience
  • 104
  • 8
  • 2
  • 2
  • 3
Date Published
  • 119
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  • 55
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Reviewer Connection to Isle Court Nursing Home
  • 48
  • 21
  • 8
  • 7
  • 7
  • 4
  • 4
  • 4
  • 4
  • 2
  • 2
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  • 2
  • 1
  • 1
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Total of 119, showing 21-40
Review from E J (Granddaughter of Resident) published on 3 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has settled really well into Isle Court and has definitely been much happier and cheerful since being there! We love seeing photos of her doing different activities (always with a smile on her face).Nothing ever seems too much trouble, staff are always polite and have smiles on their faces. Everything
is clean and tidy and always smells fresh. Thank you for everything you are doing for her and supporting her, we appreciate your team and all their hard work!
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Review from Jan H (Daughter of Resident) published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home from home! The staff are caring, professional and happy in their work. Residents are treated with respect and dignity. Isle Court has been and remains the very best home for our mum. Thank you all so very much.
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Review from Ashley K (Granddaughter of Resident) published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my Nana receives here is always excellent but a special thank you for making her 95th birthday so special with fantastic buffet, wonderful care and our private party! She loves it here and we are very grateful.
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Review from Tony S (Son of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was only in Isle Court for a short period of time before she sadly passed away. However during her stay we found the the care to be excellent, the staff caring and cheerful and all areas of home were spotless. Residents were encouraged to use the lounge and dinning areas, which were welcoming and
friendly with activities for those who wished to get involved. The food was wonderful and whenever we visited we were made to feel welcome. It was a place I liked to visit. I would like to pass on our heartfelt thanks to all the staff for the care they gave mum.
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Review from L M (Daughter of Resident) published on 18 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom had always said never put me in a nursing home but after a fall she had to go in to recuperate. Since then she has settled in and decided that she wants to stay. The staff have been so kind to her and nothing is ever too much trouble. Everyone treats her with respect and takes time to have a
chat with her, which she loves. Mom enjoys the food and as she gets to know some of the residents she is starting to join in some of the activities.
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Review from S L (Sister of Resident) published on 10 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother was discharged from hospital 4 months ago. From the beginning we found Isle Court to be very welcoming where the staff were prepared to support his individual care needs. He has been encouraged to join in a variety of daily activities living life to the full. The maintenance team have helped
to hang pictures and pin board where he can display newspaper cutting that he has found interesting. Home from home.
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Review from Debora M (Niece of Resident) published on 16 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle was given notice to quit the care home he was living in, it was a home Registered for Dementia patients but they said they couldn't manage his behaviour.(Strange but true). He was assessed by wonderful staff from Isle Court and they felt they could meet his needs. Since he has moved to Isle
Court he is a changed man! The care and support is amazing. Nothing is too much trouble for the staff.


The staff's skills and knowledge of people with Dementia are exceptional. The actives co-ordinator is incredible and provides constantly varied activities.
I'm kept up to date about his health and care at all times.


A good staff team needs a good leader and the Registered Manager is certainly that! She always has time for you. The building, environment and ground are simply outstanding. I was a Registered Care home Manager for 19 years and experienced many inspections from CQC. Isle Court deserves a rating of outstanding!

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Review from M E (Daughter of Resident) published on 21 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been so grateful for the kindness and respect every single person has shown my dad and us since he moved to this lovely home. Thank you to every person for going above and beyond so brilliantly. I wish he could say it himself as I know my dad would have loved you all. Thank you.
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Review from P F (Wife of Resident) published on 16 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful overall! Clean, smart decor, carers and staff are all friendly and helpful. I feel I could trust them in all aspects of care for my husband. Very good-natured even when this is not always reciprocated. Although my husband is not able to join in activities I saw what a large variety of imaginative
things are on offer. Thank you all the staff.
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Review from E H (Daughter-in-law of Resident) published on 29 July 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Very saddened to say however beautiful, clean and modern this care home is the main important part was very, very poor, the care.
My father-in-law who was on end of life with cancer was left on several occasions (found by family when visiting) in positions of vulnerability and deeply undignified ways.
Waiting and suffering for 30-40 minutes for help to the bathroom, severely dehydrated from lack of fluids and left in pain for hours due to pain relief not being given as per Mar chart instructions from GP. Staff incompetence when giving medications caused staff confusion, when addressed by family they laughed and said we were busy!
Staff telling the family off for buzzing for assistance as not an emergency situation which clearly it was as assistance was needed. The list goes on and however much I think everyone should know, it won't bring our poor Dad, Grandad, father in law back.
Reply from Claire Harris, General Manager at Isle Court Nursing Home
Thank you for taking the time to bring this to our attention, we are disappointed that you have had a negative experience. We strive to provide the best possible care to those we support and we have…read more
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Review from S G (Son of Resident) published on 22 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was admitted to Isle Court 6 months ago and he has been receiving outstanding care from the very first day. Staff are kind, caring and compassionate. They are experienced and know what exactly care means and always treat people with respect and dignity. My father is happy and confident in
himself. Food served there is absolutely delicious and well presented suiting my father's needs. The Manager of the home guides the team very well and she is always available to the families to have catch up. I am happy that I found the right place for my father. I would recommend Isle Court to all who are looking for a care home for their dear ones.
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Review from J E (Son of Resident) published on 11 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff have been very helpful and supportive towards my mum during her stay at Isle Court. All care has been excellent during her stay.
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Review from P R (Stepson of Resident) published on 11 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Isle Court is spotlessly clean throughout and the rooms are spacious and welcoming. All the staff are pleasant and helpful and keep you fully informed and many staff go the extra mile. Some of the communal eating areas resemble a hotel setting rather than a nursing home. The quality of care is first
class and the residents are treated excellently and cannot speak highly enough of the nursing home in general. There are always different activities and entertainment to keep residents who want to partake occupied and happy.
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Review from A J (Friend of Resident) published on 11 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found everyone so helpful with caring, and any concerns we might have always looked into and answered. The receptionists through to cleaners and the kitchen staff were also so helpful and caring nothing is any trouble. We had a time with clothing getting mixed up and I re-did name tags
and put the room number on socks, pants etc. The staff were very helpful in finding her garments for me and staying updated. I'm so pleased with how well she has settled in and made friends so easily.
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Review from L S (Wife of Resident) published on 9 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Isle Court has been very welcoming to my husband who requires 24/7 care. The building and grounds are maintained to a high standard and are a pleasure to visit. The care assistants and staff are very attentive kind and caring. Maintenance issues are resolved promptly. Fees are expensive but we realise
there is a price to pay for quality care and surroundings.
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Review from J C (Daughter of Resident) published on 1 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been pleased beyond belief with the care and consideration from all the staff. I can only give all the staff a 5-star review. I couldn't have placed dad in a better environment for stimulation and care. The activities are fantastic as is the food. Well done to all of you at Isle Court.
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Review from I S (Relative of Resident) published on 1 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Even though I work in the care sector, I didn't know where to start to advise the family on where to place my Great Aunt, an ex-RGN herself, as we don't know the area well anymore, she would love to have had the choice but I think we've done her proud. I went with the most professional Home Manager,
the way she spoke about the home made me realise she was very proud of what she had to offer. The staff are incredibly warm, the home is spotless and most importantly, the residents seem happy to be there, that was the biggest piece of advice I could give my cousin when he selected the home. The setting is beautiful, it feels like a country hotel. It used to be a Morris home, local recommendation was strong because of this.
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Review from Martin B (Son-in-law of Resident) published on 20 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law was a resident in the care home for only 2 months, during this time she received amazing care from all the staff, who treated her as if she were their own mother. The facilities, in my opinion, are first class, many hotels are not to this standard. The staff were caring and attentive,
and the quality of the food was outstanding. There are plenty of social activities for any residents who wish to partake. Families are encouraged to come and have meals with their loved ones and also take part in the activities.
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Review from Mary H (Daughter of Resident) published on 19 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been very impressed with the level of communication I have received from Isle Court at all levels. My mother is treated with dignity and respect and I can see that the staff genuinely care for her.
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Review from T S (Friend of Resident) published on 17 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly staff with high knowledge of work and support for visitors. Always helpful and friendly. Easy access for residents and reception. I give a good recommendation for this nursing home. Many thanks for your support.
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Current Review Score: 9.7 (9.667)

Overview of Review Score

The Review Score of 9.7 (9.667) out of 10 for Isle Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 55 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 50 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.667 for Isle Court Nursing Home is calculated as follows: ( (554 Excellents x 5) + (45 Goods x 4) + (13 Satisfactorys x 3) + (14 Poors x 2) + (26 Very Poors x 1) ) ÷ 652 Ratings = 4.667
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Isle Court Nursing Home is based on 50 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4, which has been reached with 50 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 21 Oct 2025

Please contact the Home for additional details.

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Awards / Recognitions (1)

Meet the Team (7)

Claire

Claire Harris

Job Title: General Manager Joined: 2019

Claire has worked in the health care sector for 15 years, she started as a carer working in the community but has also supported people living with dementia, and people living with mental health conditions and helped people get back to living at home after a long period in hospital.


Claire has gained several qualifications along the way, including Level 5 in Leadership and Management. She was the Registered Manager for a large care company for four years and achieved CQC Outstanding.


“I am so passionate about providing high-quality care for our residents and supporting their families. I’m keen to encourage and develop the team at Isle Court and help them reach their goals. Isle Court is warm and homely and we can provide you and your loved one with a tailored care package.”

Helen

Helen Caruso

Job Title: Clinical Manager Joined: 2024

Clinical Manager of Isle Court Nursing Home.
"Rest assured your loved one is well taken care of"

Claire

Claire Mackereth

Job Title: Admin Manager

Claire is our Admin Manager who manages the accounts and contracts of the home. Claire and the reception team welcome everyone to the home

Debbie

Debbie Rees

Job Title: Social Life Co-Ordinator

Debbie organises and delivers a programme of thoughtfully designed activities and events that promote social interaction, independence and occupation. Through careful assessment of each of our resident’s individual needs and abilities, she designs and leads the group and one-to-one activities which enhance the quality of life for each resident.

Charlotte

Charlotte Jeffreys

Job Title: Head Housekeeper

Charlotte manages the Home's domestic team and cleaning service, ensuring a clean, tidy and safe environment for our residents, their families and our staff.

Sarah

Sarah Sproston

Job Title: Team Leader Joined: 2008

Meet Sarah,
Sarah has been at Isle Court for 15+ years, Sarah is responsible for staff training and works along with the Clinical Deputy Manager.

Pelile

Pelile Gambwe

Job Title: Nurse Team Leader

Pelile Is the Nurse Team Leader on Honeysuckle and supports all nurses.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Isle Court Nursing Home to verify any information. View our terms and conditions. Isle Court Nursing Home has an Enhanced Service - more info.