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Isle Court Nursing Home

Isle Lane, Bicton, Shrewsbury, Shropshire SY3 8DY
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Everything is very good here - my mother is happy.S M(Daughter of Resident/Service User)
Isle Court Nursing Home, Shrewsbury
Highly trained staff looked after our mother with care and attention at all timesTom S(Son of Resident/Service User)
Isle Court Nursing Home, Shrewsbury
All the staff were excellent in every possible wayG C(Wife of Resident/Service User)
Isle Court Nursing Home, Shrewsbury

Isle Court is based in a former country house in one of Shrewsbury’s most sought-after postcodes. Thanks to its idyllic rural location it encompasses stunning views that can be enjoyed from all aspects of the home. The additional wing has now transformed the building into an 81 bedroom care home. The gardens are beautifully established and appealing any season of the year.

The home provides residential, dementia, nursing and respite care...  

Care Provided by Isle Court Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 82 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please contact the home to organise an assessment with one of our experienced clinical leads.

We can then give an accurate average weekly fee.

Contact Isle Court Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Claire Harris (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (80)

Isle Court Nursing Home Reviews (134)

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9.8

Isle Court Nursing Home has a Review Score of 9.8 (9.784) out of 10, based on 45 reviews in the last 2 years. Over all time Isle Court Nursing Home has 134 reviews.

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Showing 134 reviews matching selected criteria
Review from N B (Son-in-law of Resident) published on 30 September 2025 Submitted via Website
Overall Experience

Everything here is excellent,the staff go above and beyond to make sure all residents are safe and well looked after,we couldn't ask for more,it's like a five star hotel,rather than a nursing home.what a fab team you all are,a credit to the company,keep up the great work.

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Review from J O (Friend of Resident) published on 29 September 2025 Submitted via Website
Overall Experience

An amazing place to take your family/ loved ones requiring long term or respite care needs. A very clean environment that prioritises the physical, emotional, and social needs of the residents and does well to support staff. Would highly recommend

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Review from P B (Son of Resident) published on 11 August 2025 Submitted via Website
Overall Experience
Mom came into Isle Court from hospital she instantly went from being a patient to a very happy guest. The staff were fantastic, caring and supportive. Mom was so happy and looked after and I will always be so grateful to Isle Court, the team and the management.
Our visits were a pleasure and it was so wonderful to see Mom happy and content.

Highly recommended

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Review from S S (Daughter-in-law of Resident) published on 11 August 2025 Submitted via Website
Overall Experience

Excellent care from the nursing, support and management teams. I was so impressed with the care given, the food, activities and standard of the room. The Isle Court team made a difficult time more bearable. Thank you.

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Review from J K (Daughter of Resident) published on 27 May 2025 Submitted via Postal Card
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My mother has been at Isle Court for over a month. We couldn't have hoped for a better transition. Everyone has been amazing. Very helpful, welcoming and kind and caring. We are very happy that Mum has settled in so well. She loves going in with the varied activities. Reception always gives us a friendly warm welcome. Mum enjoys all the food. The kitchen even made her a birthday cake. Thank you to everyone.

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Review from H L (Daughter of Resident) published on 2 May 2025 Submitted via Postal Card
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The Isle Nursing home have been wonderful with my mum. She has been very happy since arriving. The staff are lovely and friendly nothing is too much trouble.

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Review from K D (Husband of Resident) published on 2 May 2025 Submitted via Postal Card
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Couldn't ask for more care and attention if she were in a 5* hotel. No faults whatsoever. My wife was very happy here and as a family couldn't wish for anything more.

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Review from Dave P (Son of Resident) published on 29 April 2025 Submitted via Website
Overall Experience

I know we all get the same image when we hear the word care home. Nothing could be further from the truth when you walk into Isle Lane for the first time. My very first thought was wow it's like walking into an hotel not what I was expecting at all after a previous experience. From the girls on reception to the staff cleaning the corridors and rooms, everyone has a warm welcome and just make you feel comfortable with the surroundings. The care team do a fantastic job nothing is too much, you ask and they will do their very best to sort as soon as possible. The management team seem to have an open door policy which works as you are only there for a short period of time while visiting. Well done everyone at Isle Court you made my dads last few weeks very happy for him.

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Review from Philip H (Son of Resident) published on 17 April 2025 Submitted via Postal Card
Overall Experience
Excellent care/nursing home. Residents treated with respect and dignity with a wide range of activities.

Rooms, whilst clean and tidy are showing signs of age with regards to furniture.

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Review from A F (Son of Resident) published on 16 April 2025 Submitted via Postal Card
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Isle Court is a superb care home. Extremely professional and caring both to their clientele and visitors. My mother receives top quality care and I know she is safe. The staff are a credit to their profession.

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Review from Charlotte F (Daughter of Resident) published on 9 April 2025 Submitted via Website
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Isle Court in Shrewsbury provides exceptional care in a warm and welcoming environment. My mum is very well cared for, and even though she prefers her own company, the staff gently encourage her to participate in activities, fostering a sense of inclusion. The food is excellent, and I've been consistently impressed with the high standards of personal hygiene assistance my mum receives. The home and its facilities are impeccably clean. The staff are incredibly friendly, always greeting me and my family with a smile and making us feel welcome. Their dedication and genuine care are evident in everything they do. Isle Court is a place where residents are treated with dignity and respect, and I'm truly grateful for the peace of mind they provide.

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Review from Natalie J (Daughter of Resident) published on 9 April 2025 Submitted via Website
Overall Experience
Over the last few months my mum and our families lives have been turn upside down due to her illness, making the decision to place my mum in to a nursing home was the hardest decision we have ever had to make!! my mum was a fit active independent lady who lost her health and mobility in a short space of time. From the minute mum arrived at Isle court until her final minutes and after she was treated with love, empathy and dignity and with the highest level of care. All the staff we met on my mums journey were exceptional from the manager to reception to health care, to nurses to cleaners and the kitchen / stewards they were all amazing the love and care they provide to us as a family was truly outstanding I can not express how grateful we are to you all. You have made the hardest times of our lives bearable with the kindness love and support you have all shown to us we will always be forever thankful to you.

You truly are amazing! Thank you

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Review from M P (Son-in-law of Resident) published on 4 April 2025 Submitted via Website
Overall Experience

As a family we never wanted mum or dad to live in a care home, unfortunately we exhausted all options to keep mum safe at home due to her living with Dementia. But now as a family we are all completely thrilled with mum's progress since moving into Isle court. She had spent many weeks in & out of hospital & we didn't hold out much hope going forward. Now she is a different woman, she has picked up so well, vibrant & full of life again. She tells us all how she loves her new home, she feels so comfortable in her own room with everything she needs on hand. The staff are excellent & so respectful towards her. As a family we have no worries knowing she is being cared for 24/7 . Nothing is too much trouble, she is very well cared for & we always feel so welcome by all the staff, whatever their role within the home. This is a very well led home with such dedicated people, beautiful home inside & out. The future is now much brighter.

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Review from S J (Daughter of Resident) published on 27 March 2025 Submitted via Website
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Despite being hours from dying, anticipatory medicines were not administered to my mother despite being asked for by myself. Instead, the nurse stated that she was looking up protocol and did so for more than an hour. My Mum had lapsed into unconsciousness by the time she did come to check on her. The same nurse did not telephone a different family member, when the call to mine informing me of a deterioration was missed. (It was usual for the other family member to receive a call.) The staff range from being excellent to being indifferent, some even rude. There is a language barrier issue with many staff. Staffing is also inconsistent leading to confusion or lack of knowledge regarding appropriate care. For example, one staff member asked if I would encourage my mother to eat. I had to explain to her that she did not want food as she was dying. She seemed to be unaware of her status. Short staffing is evident.

Reply from Claire Harris, General Manager at Isle Court Nursing Home

Thank you for your review, despite the rating and comments. We as a home have tried to reach out to you on several occasions to discuss this with no joy. End of life care we know many people don't fully understand, we as a home do our best as we did with your loved one and EOL medications were not...  

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Review from R E (Daughter of Resident) published on 17 March 2025 Submitted via Postal Card
Overall Experience

We never ever thought my mum would have to become a resident of a nursing home. Working full time and very active lady my mum has had excellent care from the moment she arrived here. She has been treated with respect and dignity which has helped us as a family on this journey. The management and staff are exceptional.

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Review from Rob P (Son of Resident) published on 12 March 2025 Submitted via Postal Card
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Excellent care home, lovely rooms the staff were excellent from the reception staff, nursing, caring, cleaners and kitchen staff all very nice and caring. Please pass on to staff what a great job they do. Thanks.

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Review from E J (Granddaughter of Resident) published on 3 February 2025 Submitted via Website
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My nan has settled really well into Isle Court and has definitely been much happier and cheerful since being there! We love seeing photos of her doing different activities (always with a smile on her face).Nothing ever seems too much trouble, staff are always polite and have smiles on their faces. Everything is clean and tidy and always smells fresh. Thank you for everything you are doing for her and supporting her, we appreciate your team and all their hard work!

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Review from Jan H (Daughter of Resident) published on 15 January 2025 Submitted via Postal Card
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Home from home! The staff are caring, professional and happy in their work. Residents are treated with respect and dignity. Isle Court has been and remains the very best home for our mum. Thank you all so very much.

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Review from Ashley K (Granddaughter of Resident) published on 15 January 2025 Submitted via Postal Card
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The care my Nana receives here is always excellent but a special thank you for making her 95th birthday so special with fantastic buffet, wonderful care and our private party! She loves it here and we are very grateful.

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Review from Tony S (Son of Resident) published on 13 January 2025 Submitted via Website
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Mum was only in Isle Court for a short period of time before she sadly passed away. However during her stay we found the the care to be excellent, the staff caring and cheerful and all areas of home were spotless. Residents were encouraged to use the lounge and dinning areas, which were welcoming and friendly with activities for those who wished to get involved. The food was wonderful and whenever we visited we were made to feel welcome. It was a place I liked to visit. I would like to pass on our heartfelt thanks to all the staff for the care they gave mum.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 23 July 2026

Please contact the Home for additional details.

News (0) & Events (0)

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Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Isle Court Nursing Home.

Meet the Team (9)

Claire Harris
Claire HarrisJob Title:General ManagerJoined: 2019

Claire has worked in the healthcare sector for 16 years. She started as a carer working in the community, but has also supported people living with dementia and people living with mental health conditions and helped people get back to living at home after a long period in hospital.

Claire has gained several qualifications along the way, including Level 5 in Leadership and Management. She was the Registered Manager for a large care company for four years and achieved CQC Outstanding.

“I am so passionate about providing high-quality care for our residents and supporting their families. I’m keen to encourage and develop the team at Isle Court and help them reach their goals. Isle Court is warm and homely, and we can provide you and your loved one with a tailored care package.”

Helen Caruso
Helen CarusoJob Title:Clinical ManagerJoined: 2024
Clinical Manager of Isle Court Nursing Home.

"Rest assured your loved one is well taken care of"

Claire Mackereth
Claire MackerethJob Title:Admin Manager

Claire is our Admin Manager who manages the accounts and contracts of the home. Claire and the reception team welcome everyone to the home.

Debbie Rees
Debbie ReesJob Title:Social Life Co-Ordinator

Debbie organises and delivers a programme of thoughtfully designed activities and events that promote social interaction, independence and occupation. Through careful assessment of each of our resident’s individual needs and abilities, she designs and leads the group and one-to-one activities which enhance the quality of life for each resident.

Matthew Roberts
Matthew RobertsJob Title:Executive Chef

A skilled and capable Chef, entering Care following successful restaurant experience, Matt passionately promotes the dining experience and ensures food is a daily joy for our residents. He supports and develops new Chefs, teaching the importance of nutritional foods, which goes hand in hand with the dining experience.

Dave
Dave Job Title:Maintenance TeamJoined: 2026

I'm here to support the maintenance and compliance of the Home.

Precious
Precious Job Title:Care SuperisorJoined: 2022

I'm part of the Care Team at Isle Court.

Val
Val Job Title:Kitchen Assistant

I'm part of the Kitchen Team here at Isle.

Julie
Julie Job Title:Reception Team

A warm welcome to Isle Court from Julie.

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