Church Road, Meole Brace, Shrewsbury, SY3 9HQ
View Full Details of Maesbrook Nursing HomeHaving lived for 82 years in charge of my life it came as quite a shock to be totally relied on care. But having lived here for over six months. I say the staff and the occasionally agency staff are absolutely marvelous. All the staff have shown me nothing but respect and empathy. I will not hesitate to highly recommend this establishment, plus the food is very good too.
Staff, having up to date information board in entrance regarding meals / activities/ alarm testing/ is a great help. Social media posts from activities co-ordinators are a fabulous way of keeping up to date when you are not able to attend with your loved one. The staff make it a real home from home. The improvements made are making the home very welcoming. Well done Maesbrook.
Just attended the second meeting with the manager and other relatives. I have been very pleased with the improvements made it shows that they have listened to family members + initiated and implemented changes to improve the experience for residents for example, they have built a smoking shelter, changed shift patterns to provide better coverage + recruited permanent staff giving consistency and quality the attitude of staff is much improved now we have a permanent staff well done. we are very pleased.
Generally good staff and overall cleanliness is satisfactory although some improvement in various areas would be welcome. Management/nursing communication has improved, but could be made sooner with family members, when illness occurs (LPA reps of Alzheimer resident). The ladies who organise activities are brilliant! The food is traditional and home cooked using fresh produce. The atmosphere in the home is pleasant and staff are generally very attentive when called upon for help. The pressure of rising costs may reflect changes in the future, but as of today the home is serving our mother well.
Having lived for 82 years in charge of my life it came as quite a shock to be totally relied on care. But having lived here for over six months. I say the staff and the occasionally agency staff are absolutely marvelous. All the staff have shown me nothing but respect and empathy. I will not hesitate to highly recommend this establishment, plus the food is very good too.
Staff, having up to date information board in entrance regarding meals / activities/ alarm testing/ is a great help. Social media posts from activities co-ordinators are a fabulous way of keeping up to date when you are not able to attend with your loved one. The staff make it a real home from home. The improvements made are making the home very welcoming. Well done Maesbrook.
Just attended the second meeting with the manager and other relatives. I have been very pleased with the improvements made it shows that they have listened to family members + initiated and implemented changes to improve the experience for residents for example, they have built a smoking shelter, changed shift patterns to provide better coverage + recruited permanent staff giving consistency and quality the attitude of staff is much improved now we have a permanent staff well done. we are very pleased.
Generally good staff and overall cleanliness is satisfactory although some improvement in various areas would be welcome. Management/nursing communication has improved, but could be made sooner with family members, when illness occurs (LPA reps of Alzheimer resident). The ladies who organise activities are brilliant! The food is traditional and home cooked using fresh produce. The atmosphere in the home is pleasant and staff are generally very attentive when called upon for help. The pressure of rising costs may reflect changes in the future, but as of today the home is serving our mother well.