Woodford house saved my family my dad has late stages of dementia and we didn't know what to do but the staff worked quickly and got our dad a place when no other home would take him I can't thank the staff and nurses enough your care towards my dad is outstanding and not only to our dad to me and
my siblings. When me and I my sister viewed the home we knew that's where we wanted our dad to be. They have a lovely garden to walk round big dining area and lots of rest rooms and you can go and eat with your loved one's if you wish. Thank you so much Woodford House thank you Karen for picking up the phone and saying "I know what your going through " that was such a relief so thank you and carry on doing what your doing
29 January 2026
Woodford House have helped us as a family to deal with the horrible Alzheimer's disease which our Father is living with in Woodford house.
There care is second to none they are all fantastic with our Dad and us, they simply cannot do enough for you as a family
27 January 2026
My father has been a resident for several months and I find Woodford House a loving and caring place for my father who has been known to be very unpredictable but has now settled down very well due to the whole staff who treat him as one of their own and as a result you cannot find any fault of any
significance and me and my family can only praise and them all for their help and consideration to my father and to us as a family. The only inconvenience is that there is no public transport. Apart from that its well done Woodford House.
08 January 2026
The Christmas party at the care home was truly heart-warming and thoughtfully arranged. It was clear how much care and effort the staff put into making the day special for the residents, particularly those living with dementia. The decorations created a festive yet calm atmosphere, and the music was
familiar and comforting, which really helped engage the residents. Our mom seemed relaxed and happy, and it was lovely to see her smiling and responding to the songs and activities. The staff were attentive, patient, and genuinely kind, taking time to include everyone at their own pace and ensuring no one felt overwhelmed. As a family, it meant a great deal to see our mom enjoying the occasion and to feel confident she is in such caring hands. We are very grateful to the whole team for creating such a meaningful Christmas celebration and for the ongoing dedication they show every day.
18 September 2025
Woodford house has been home for my dad for three years and words cannot describe what a wonderful place it is, to show how happy we are with the care it became my uncle's home eighteen months later and he remained there until his death. The care they show not only to the residents but to us as
family is amazing. They threw a little party for my mums birthday earlier in the year and for my recent birthday they sent me a card from my dad complete with his fingerprints. Putting a loved one in a care home is one of the most difficult decisions to make but the peace of mind that comes when you know they are so well cared for is unparalleled. The staff are truly amazing and we couldn't be more grateful for the care they give.
23 November 2022
I find Woodford House Nursing Home meets current government legislation and guidelines for the care of the residents in their care. However, I find a major problem with communication between some management and staff. Also following up and providing feedback on complaints is very ad-hoc I find there
is confusion when booking appointments for visitors or hospital consultations and errors regarding paperwork. When I have complained formally regarding this I received a corporate verbal apology not written and an assurance this will not happen again. It does happen again and yet another apology. I have concerns regarding health and safety in certain areas and have addressed these concerns with the manager. I feel the building and security is reminiscent of a 1980s institutional centre and has not really come onto the 21st century regarding vision, scope and development for the future needs of the residents and client needs.
22 August 2022
My husband has been a resident at Woodford House for several years with complex needs.
All the staff, nurses, carers, reception, catering staff, cleaners, laundry staff and handyman all work hard to make Woodford a happy, caring environment for our loved ones to live in, under very difficult
circumstances at times.
The home manager and staff member who deals with the dementia pathways, who works between another home in the group and Woodford do an excellent job in explaining and sorting out any problems that arise. Calls are made to me to inform me of any problems or issues that arise with my husband, which I find very reassuring.
The well-being team work well with the residents with music, walks and various activity programs.
No home is perfect but everyone at Woodford tries their best to make this a happy loving home for our loved ones. I have to admit for myself an open and honest relationship with the management team is a bonus.
Latest Reviews for Woodford House Nursing Home
29 January 2026
Woodford house saved my family my dad has late stages of dementia and we didn't know what to do but the staff worked quickly and got our dad a place when no other home would take him I can't thank the staff and nurses enough your care towards my dad is outstanding and not only to our dad to me and
my siblings. When me and I my sister viewed the home we knew that's where we wanted our dad to be. They have a lovely garden to walk round big dining area and lots of rest rooms and you can go and eat with your loved one's if you wish. Thank you so much Woodford House thank you Karen for picking up the phone and saying "I know what your going through " that was such a relief so thank you and carry on doing what your doing
29 January 2026
Woodford House have helped us as a family to deal with the horrible Alzheimer's disease which our Father is living with in Woodford house.
There care is second to none they are all fantastic with our Dad and us, they simply cannot do enough for you as a family
27 January 2026
My father has been a resident for several months and I find Woodford House a loving and caring place for my father who has been known to be very unpredictable but has now settled down very well due to the whole staff who treat him as one of their own and as a result you cannot find any fault of any
significance and me and my family can only praise and them all for their help and consideration to my father and to us as a family. The only inconvenience is that there is no public transport. Apart from that its well done Woodford House.
08 January 2026
The Christmas party at the care home was truly heart-warming and thoughtfully arranged. It was clear how much care and effort the staff put into making the day special for the residents, particularly those living with dementia. The decorations created a festive yet calm atmosphere, and the music was
familiar and comforting, which really helped engage the residents. Our mom seemed relaxed and happy, and it was lovely to see her smiling and responding to the songs and activities. The staff were attentive, patient, and genuinely kind, taking time to include everyone at their own pace and ensuring no one felt overwhelmed. As a family, it meant a great deal to see our mom enjoying the occasion and to feel confident she is in such caring hands. We are very grateful to the whole team for creating such a meaningful Christmas celebration and for the ongoing dedication they show every day.
18 September 2025
Woodford house has been home for my dad for three years and words cannot describe what a wonderful place it is, to show how happy we are with the care it became my uncle's home eighteen months later and he remained there until his death. The care they show not only to the residents but to us as
family is amazing. They threw a little party for my mums birthday earlier in the year and for my recent birthday they sent me a card from my dad complete with his fingerprints. Putting a loved one in a care home is one of the most difficult decisions to make but the peace of mind that comes when you know they are so well cared for is unparalleled. The staff are truly amazing and we couldn't be more grateful for the care they give.
23 November 2022
I find Woodford House Nursing Home meets current government legislation and guidelines for the care of the residents in their care. However, I find a major problem with communication between some management and staff. Also following up and providing feedback on complaints is very ad-hoc I find there
is confusion when booking appointments for visitors or hospital consultations and errors regarding paperwork. When I have complained formally regarding this I received a corporate verbal apology not written and an assurance this will not happen again. It does happen again and yet another apology. I have concerns regarding health and safety in certain areas and have addressed these concerns with the manager. I feel the building and security is reminiscent of a 1980s institutional centre and has not really come onto the 21st century regarding vision, scope and development for the future needs of the residents and client needs.
22 August 2022
My husband has been a resident at Woodford House for several years with complex needs.
All the staff, nurses, carers, reception, catering staff, cleaners, laundry staff and handyman all work hard to make Woodford a happy, caring environment for our loved ones to live in, under very difficult
circumstances at times.
The home manager and staff member who deals with the dementia pathways, who works between another home in the group and Woodford do an excellent job in explaining and sorting out any problems that arise. Calls are made to me to inform me of any problems or issues that arise with my husband, which I find very reassuring.
The well-being team work well with the residents with music, walks and various activity programs.
No home is perfect but everyone at Woodford tries their best to make this a happy loving home for our loved ones. I have to admit for myself an open and honest relationship with the management team is a bonus.