Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Elderflower House

stars
stars 11 February 2026
My mum has been at Elderflower for 8 months now ,she has complex needs and can be challenging. Since being a resident here she has never been treated with anything but care and gentleness.The Manager Jabin is wonderful, his staff dedicated , friendly, loving . Mum just celebrated her 100th
birthday .they threw her a party with dancing and singing, lots of laughter mum had the time of her life . No matter when we go mum is always nicely dressed, her dignity intact . We can not thank the Manager and staff enough for what they have done for mum .
Review from Kay L (Daughter of Resident/Service User)