Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Orchard House Care Home

stars
stars 17 November 2025
I found the staff to be all you would expect in their occupations. My partner has been here twice now, and allowing for the odd occasion, I can find no real fault with the care of my other half.
Review from D H (Partner of Resident/Service User)
stars
stars 11 November 2025
Used for day care only for my wife so I cannot comment on rooms. She seems to be well looked after.
Review from John J (Husband of Resident/Service User)
stars
stars 03 October 2025
My mum is in Orchard House care home and since she has been in there, her mobility has improved and she looks so well. Mum her own room, she has lovely meals and she joins in with activities. The activities are great and they are on every day. It's lovely to see mum and other residents joining in . The meals smell lovely and they get a choice of meals. The activity staff keep families informed about up and coming events taking place so that we can loin in if we wish to. All the staff at Orchard House are friendly and polite. I am so glad that mum is in Orchard House because I can go home knowing mum is being cared for so well. A***** to all the staff for doing such a good job.
Review from Michelle H (Daughter of Resident/Service User)
stars
stars 17 March 2025
I found Orchard House has very friendly staff; they are always happy to help. The accommodation is always clean, my cousin was always well looked after. he is not an easy character due to autism, deafness and sight problems. I found him to always be clean and comfortable. The staff made me feel welcome with a friendly cup of tea when I visited.
Review from David C (Cousin of Resident/Service User)
stars
stars 16 December 2024
Having got to the point when my wife had to go into full-time care. I had a really good look around the area. I found Orchard House from the minute I got there, I have been amazed by the way we were treated. They helped me with the hardest decision, a really relaxing experience. From the top of staff to the fantastic staff. I thank them so much.
Review from K C (Husband of Resident/Service User)