Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Moston Grange Nursing Home

stars
stars 18 December 2024
My father recently experienced abuse at this care home by a member of staff. While I acknowledge that this care home generally provides good care, this incident is deeply troubling and should never have occurred. It is essential that such incidents are addressed promptly and measures are put in
place to prevent them from happening in the future. The social worker has been amazing but no support from the management of the home with the communication.
Review from Tracy T (Daughter of Resident/Service User)
stars
stars 14 November 2024
In general, I am very pleased with the care my husband is receiving at Moston Grange. The staff are pleasant, polite and very caring. They treat my husband with respect and professional. The unit is very clean and his room is always clean and tidy. The reason I didn't award 5 stars is because there
are not enough fresh vegetables included in his meals. Almost daily he is served baked beans with his meals rather than fresh vegetables despite me telling staff that he doesn't like them.
Review from Joan A (Wife of Resident/Service User)
stars
stars 23 January 2023
On behalf of my family and I, I cannot emphasise our appreciation enough regarding the exemplary care and attention to detail my husband has received for over four years from the wonderful, dedicated staff team on Deanvale unit at Moston Grange Care Home. The empathy and quality of care shown to my
husband has helped massively with the family being able to accept and trust in others to look after a loved member of our family. The emotional pain has been more bearable thanks to Moston Grange Care staff. Thank you from the bottom of our hearts, we will never forget you.
Review from Janis M (Wife of Resident/Service User)