Submit a Review for Alt Park
Parkstile Lane, Gillmoss, Liverpool, L11 0BG
View Full Details of Alt ParkLatest Reviews for Alt Park
30 April 2025
On arrival here dads dementia had progressed significantly and after a long stay in hospital he had lost his use of walking and used to wearing a catheter. Within a short time he was off catheter and totally mobile and putting on weight. Since he went in i always thought the staff were the no1 thing I liked about home. They are on the ball with everything and compassionate thorough empathetic professional and skilled etc. I can't fault Alt Valley and if you want the best care for your loved one don't doubt this home. Dad passed away yesterday morning after a few days end of life care. Wow the staff last week were unbelievable. We were so looked after day and night the staff and nurses medical team district nurses etc. I was so scared and they couldn't have done any better. Day and night with us or a staff member outside. Even after dad passed and they changed and washed him dad looked so peaceful. We will be forever grateful to each and every one of you. Thank you so much xxx
09 April 2025
Quiet happy. Well looked after. No complaints.
24 March 2025
Well managed, well staffed. Really good communication, so I feel at ease that my dad is being cared for as I hoped he would be.
18 October 2024
Happy with the care my mum receives.
14 October 2024
Very clean and well-decorated home. The staff are caring, polite and very friendly. Residents always appear well looked after, clean and tidy. The rooms are well-appointed and convenient for all resident's needs. There are always activities for residents and all are encouraged to participate.
03 October 2024
Always good every day.
03 October 2024
We have had good experience at Alt Park for 2 and a half years. Their staff always listens to me about Mum's needs, it's a family-type nursing home (small/friendly). I feel Mum is safe and settled there, especially when she is unwell. The nurses, senior carers, cooks, laundry, and cleaners have always been helpful to both Mum and me.
11 June 2024
I am enjoying my stay in Alt Park Nursing Home. Their staff are well-trained and they give me all the respect I deserve. They give me everything I need to enjoy my stay such as taking me out for shopping, to see my family members and to see my doctors when necessary.
15 May 2024
Really good staff, very good management. Staff know what they are doing. Very supportive manager. Staff are friendly. Home is always clean. No bad smell. I am happy with everything.
29 April 2024
My experience with Alt Park has been very good. Staff care about the residents and do an excellent job. My brother-in-law can be difficult but they manage to get him involved in events and make him comfortable. The nursing staff are managing his pain from an old injury, which is helping his mobility. Sometimes he isn't keen on the food served to him, but he is provided with an alternative when this happens. Even though he is reluctant staff manage to persuade him to have a shave, which is brilliant and much appreciated. His clothing is washed and returned quickly so he is never short of something to wear.
05 April 2024
My father-in-law has been a resident at Alt Park for 18 months. During this time there have been several managers, there appeared to be little leadership and the home faced many challenges, which were noticeable as a visitor. There is another manager in situ now and it is clear to see how well the home is running. There are many new staff, with just the occasional agency. As a family member I am keen to see the home progress further and I am sure with the new manager Alt Park will flourish.
01 November 2023
My husband came from another care home where he was unhappy, but since arriving at Alt Park, he is a different person. He has banter with the staff, playing games, etc.
15 June 2023
My Father was only at Alt Park Nursing Home for 1 week and sustained a broken left wrist lacerations and bruising on his left arm which the home cannot explain despite my Dad having 1 to 1 care. My Dad went to Aintree Hospital and there is an open Local Authority Safeguarding enquiry about this. There is also a Police investigation.
15 March 2022
My wife has been in Alt Park now for three years, her arm was broken in the last home she resided in and she spent 5 weeks in hospital and came from the hospital to Alt Park. I felt the love and the empathy the moment I stepped into the home and knew in an instant that this was the home for my wife. It was a different set up to the other care homes she had been in, residents were sitting together eating their meals and it felt to me like they were all family, and I instantly thought that this can now be part of her family and everything came to fruition. I have never looked back and have noticed the calm in my wife it has made me feel at ease. The staff are nice and polite and the management run a clean and tidy ship. I would highly recommend Alt Park to my family and friends, they have worked extremely hard over the last 2 years with COVID and kept all our loved ones safe. Well done Alt Park and a big thank you.
26 October 2021
Alt Park really is a home from home. The care and individual genuine attention shown to my wonderful brother could not be bettered. The atmosphere at Alt Park is loving and I noticed from the outset that the manager and her team always strive for and achieve every day. Clinical judgment and response is sound and every effort has been made to assist my brother in often difficult and sometimes unusual circumstances. At Alt Park the little touches are always there which mean so much to my brother. Thank you Alt Park.
06 May 2021
Absolutely amazing. This has been my Nan’s home for 5/6 years, and they have treated her like family. I am comforted knowing that she has been looked after by the most selfless members of staff who go above and beyond to make the last few years of her life happy and comfortable. The decor inside has been created to bring a ‘home from home’ to its residents, with bright colours and huge artwork to symbolise the city of Liverpool. Without a doubt, the best care home you could wish for for your loved one.
05 May 2021
Alt Park staff went above and beyond making my mother-in-law extremely comfortable in her last 12 months. They took over care after she was moved from another care home, on arrival they discovered bedsores that hadn't been treated and got them seen to straight away. My mother-in-law had been in extreme pain and the old home hadn't noticed, Alt Park realised straight away and helped. Obviously, with lockdown, we hadn't been in to seen her but Alt Park was brilliant and arranged for visits safely when possible. On her birthday they went out the way to spoil her for us and again arranged a short safe visit. Sadly my mother-in-law passed away at the beginning of this month but we wanted to thank all staff for the care and compassion throughout the 12 months she was with you, it's just a shame we didn't get to meet you properly. Thank you again.
06 January 2021
My mum has been a resident at the home for a few years and has always received excellent care from the amazing team of nursing staff and carers. I am so glad we chose Alt Park for her! Keep up the good work everyone, I know you will.
06 January 2021
I had a lovely visit today with my nan, it was her birthday and staff had really gone out of their way to make it special for her with a cake, balloons and banners and painting her nails. Thank you for all your hard work during these past few months.
18 November 2020
The manager and her wonderful team do a sterling job of caring for my mum. The care and love that each member of the team shows to mum and to our family helps me to come to terms with not being able to visit due to lockdown. I know mum is in a safe, loving, caring environment and I can't thank the manager and her staff enough.
Latest Reviews for Alt Park
30 April 2025
On arrival here dads dementia had progressed significantly and after a long stay in hospital he had lost his use of walking and used to wearing a catheter. Within a short time he was off catheter and totally mobile and putting on weight. Since he went in i always thought the staff were the no1 thing I liked about home. They are on the ball with everything and compassionate thorough empathetic professional and skilled etc. I can't fault Alt Valley and if you want the best care for your loved one don't doubt this home. Dad passed away yesterday morning after a few days end of life care. Wow the staff last week were unbelievable. We were so looked after day and night the staff and nurses medical team district nurses etc. I was so scared and they couldn't have done any better. Day and night with us or a staff member outside. Even after dad passed and they changed and washed him dad looked so peaceful. We will be forever grateful to each and every one of you. Thank you so much xxx
09 April 2025
Quiet happy. Well looked after. No complaints.
24 March 2025
Well managed, well staffed. Really good communication, so I feel at ease that my dad is being cared for as I hoped he would be.
18 October 2024
Happy with the care my mum receives.
14 October 2024
Very clean and well-decorated home. The staff are caring, polite and very friendly. Residents always appear well looked after, clean and tidy. The rooms are well-appointed and convenient for all resident's needs. There are always activities for residents and all are encouraged to participate.
03 October 2024
Always good every day.
03 October 2024
We have had good experience at Alt Park for 2 and a half years. Their staff always listens to me about Mum's needs, it's a family-type nursing home (small/friendly). I feel Mum is safe and settled there, especially when she is unwell. The nurses, senior carers, cooks, laundry, and cleaners have always been helpful to both Mum and me.
11 June 2024
I am enjoying my stay in Alt Park Nursing Home. Their staff are well-trained and they give me all the respect I deserve. They give me everything I need to enjoy my stay such as taking me out for shopping, to see my family members and to see my doctors when necessary.
15 May 2024
Really good staff, very good management. Staff know what they are doing. Very supportive manager. Staff are friendly. Home is always clean. No bad smell. I am happy with everything.
29 April 2024
My experience with Alt Park has been very good. Staff care about the residents and do an excellent job. My brother-in-law can be difficult but they manage to get him involved in events and make him comfortable. The nursing staff are managing his pain from an old injury, which is helping his mobility. Sometimes he isn't keen on the food served to him, but he is provided with an alternative when this happens. Even though he is reluctant staff manage to persuade him to have a shave, which is brilliant and much appreciated. His clothing is washed and returned quickly so he is never short of something to wear.
05 April 2024
My father-in-law has been a resident at Alt Park for 18 months. During this time there have been several managers, there appeared to be little leadership and the home faced many challenges, which were noticeable as a visitor. There is another manager in situ now and it is clear to see how well the home is running. There are many new staff, with just the occasional agency. As a family member I am keen to see the home progress further and I am sure with the new manager Alt Park will flourish.
01 November 2023
My husband came from another care home where he was unhappy, but since arriving at Alt Park, he is a different person. He has banter with the staff, playing games, etc.
15 June 2023
My Father was only at Alt Park Nursing Home for 1 week and sustained a broken left wrist lacerations and bruising on his left arm which the home cannot explain despite my Dad having 1 to 1 care. My Dad went to Aintree Hospital and there is an open Local Authority Safeguarding enquiry about this. There is also a Police investigation.
15 March 2022
My wife has been in Alt Park now for three years, her arm was broken in the last home she resided in and she spent 5 weeks in hospital and came from the hospital to Alt Park. I felt the love and the empathy the moment I stepped into the home and knew in an instant that this was the home for my wife. It was a different set up to the other care homes she had been in, residents were sitting together eating their meals and it felt to me like they were all family, and I instantly thought that this can now be part of her family and everything came to fruition. I have never looked back and have noticed the calm in my wife it has made me feel at ease. The staff are nice and polite and the management run a clean and tidy ship. I would highly recommend Alt Park to my family and friends, they have worked extremely hard over the last 2 years with COVID and kept all our loved ones safe. Well done Alt Park and a big thank you.
26 October 2021
Alt Park really is a home from home. The care and individual genuine attention shown to my wonderful brother could not be bettered. The atmosphere at Alt Park is loving and I noticed from the outset that the manager and her team always strive for and achieve every day. Clinical judgment and response is sound and every effort has been made to assist my brother in often difficult and sometimes unusual circumstances. At Alt Park the little touches are always there which mean so much to my brother. Thank you Alt Park.
06 May 2021
Absolutely amazing. This has been my Nan’s home for 5/6 years, and they have treated her like family. I am comforted knowing that she has been looked after by the most selfless members of staff who go above and beyond to make the last few years of her life happy and comfortable. The decor inside has been created to bring a ‘home from home’ to its residents, with bright colours and huge artwork to symbolise the city of Liverpool. Without a doubt, the best care home you could wish for for your loved one.
05 May 2021
Alt Park staff went above and beyond making my mother-in-law extremely comfortable in her last 12 months. They took over care after she was moved from another care home, on arrival they discovered bedsores that hadn't been treated and got them seen to straight away. My mother-in-law had been in extreme pain and the old home hadn't noticed, Alt Park realised straight away and helped. Obviously, with lockdown, we hadn't been in to seen her but Alt Park was brilliant and arranged for visits safely when possible. On her birthday they went out the way to spoil her for us and again arranged a short safe visit. Sadly my mother-in-law passed away at the beginning of this month but we wanted to thank all staff for the care and compassion throughout the 12 months she was with you, it's just a shame we didn't get to meet you properly. Thank you again.
06 January 2021
My mum has been a resident at the home for a few years and has always received excellent care from the amazing team of nursing staff and carers. I am so glad we chose Alt Park for her! Keep up the good work everyone, I know you will.
06 January 2021
I had a lovely visit today with my nan, it was her birthday and staff had really gone out of their way to make it special for her with a cake, balloons and banners and painting her nails. Thank you for all your hard work during these past few months.
18 November 2020
The manager and her wonderful team do a sterling job of caring for my mum. The care and love that each member of the team shows to mum and to our family helps me to come to terms with not being able to visit due to lockdown. I know mum is in a safe, loving, caring environment and I can't thank the manager and her staff enough.