Alt Park nursing home is a purpose-built home specialising in providing care for the elderly.
The home is situated in Gilmoss, showing off two large gardens at the front and rear of the building surrounded by three established local parks – Alt Park, Medow Park and Unicorn Park which offers a unique rural setting.
The three lounges are confined with their own identity and purpose - Quiet lounge, Main Lounge & Dining lounge. All lounges are equipped with flat screen tv's, radio & reading material.
The dining room lounge has direct access to the conservatory and kitchen allowing residents to request drinks and snack in-between regular meals offering both ample seating and a breath-taking view of the main garden area. The conservatory also accommodates day-time activities with the support of the activity co-ordinator. The residents have comfort to interact or watch television while they have their meals.
The home is set on two floors and provides accommodation of 35 single rooms. The home accommodates 12 single bed rooms on the ground floor, which are all individually dressed to suit the unique needs of the residents. Prior to admission, these specific requirements are discussed with both the individual and family. On the first floor there are 23 single bedrooms with 5 rooms featuring an en-suite facility.
There are ample toilet facilities and bathing areas provided, within close proximity to all residents. Each bedroom will be designed with a different colour door and special features to ensure that residents living with dementia can relate to their own living space. Corridors are filled with Memory Lane photos, reading corners and other interesting features to help residents living with dementia to stay stimulated.
All grades of staff work hard as a team to provide individual nursing and personal care for the health and well-being of the persons in their care.
Group: Tudor Bank Ltd
Person in charge: Kerry O'Brien (Acting Manager)
Local Authority / Social Services: Liverpool City Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 35 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Younger Adults
Specialist Care Categories: Alzheimer's • Challenging Behaviour • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 55+.
Languages Spoken by Staff (other than English): Bulgarian, Polish
Single Rooms: 35
Rooms with ensuite WC: 5
Weekly Charges Guide: Personal Care Single £504 – £749 Nursing Care Single £662 – £905 (These prices are only a guideline, please contact Alt Park to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Alt Park: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.4 (maximum of 10) for Alt Park is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Alt Park in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 8 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.421 for Alt Park is calculated as follows: ( (49 Excellents x 5) + (37 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 95 Ratings = 4.421
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Alt Park is based on 8 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 7 positive Reviews (35 registered maximum number of service users ÷ 5). 8 Reviews ÷ 7 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Alt Park has a Review Score of 9.4 (9.421) from 8 Reviews
Review submitted from a Postal Card by M C (Niece of Resident) on Wednesday 11 April 2018. Relates to March 2018.
The care and respect are very good and the improvement being made at the care home each time I go you can see a difference for the better.
How likely would you be to recommend Alt Park? Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Review submitted from a Postal Card by C D (Sister of Resident) on Sunday 8 April 2018. Relates to March 2018.
The home is lovely and clean. The staff are excellent and very friendly and look after my brother really well.
How likely would you be to recommend Alt Park? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review submitted from a Postal Card by A M (Daughter of Resident) on Sunday 8 April 2018. Relates to March 2018.
My father has been a resident for over 2 years and his care has been good and he is treated with dignity and respect. He appears happy and content.
How likely would you be to recommend Alt Park? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review submitted from a Postal Card by David B (Brother of Resident) on Wednesday 4 April 2018. Relates to March 2018.
Very efficient and courteous staff. Home always clean and fresh. Very pleasant to visit.
How likely would you be to recommend Alt Park? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review submitted from a Postal Card by Alexandra D (Daughter of Resident) on Wednesday 4 April 2018. Relates to March 2018.
Our Mum moved into Alt Park in 2014. We can't recommend it highly enough. The staff are so caring treating everyone as individuals, catering for all their needs. It's so hard when a loved one has to move into a nursing home, are we making the right choice?. Well, Alt Park was certainly the right place for our lovely mum. She is very happy and content despite having severe Alzheimers. Special mention to the Deputy Manager always approachable and friendly to both residents and family.
How likely would you be to recommend Alt Park? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review submitted from a Postal Card by Gary L (Son of Resident) on Wednesday 4 April 2018. Relates to March 2018.
The home is clean and tidy and the residents are very well looked after with regular activities for them to enjoy. They let the family know if there are any problems with her health or any minor injuries that occur. The staff are caring and take interest in the residents and their families. The rooms are basic but are always up to a high level of cleanliness.
How likely would you be to recommend Alt Park? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review submitted from a Postal Card by Julie C (Daughter of Resident) on Tuesday 3 April 2018. Relates to March 2018.
After a rocky start coming here, Mum has settled really well. The home covers all of her needs. The staff are approachable and hands on. I believe she's happy and gets the best care possible.
How likely would you be to recommend Alt Park? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review submitted from a Postal Card by Lynne K (Niece of Resident) on Wednesday 7 March 2018. Relates to January 2018.
My Aunty has been here just over a year, and it's the happiest she has been. She thinks she is in an all-inclusive hotel. Aunty was very very angry and upset when she arrives and we saw first hand how staff cared for her under an extreme situation. They settled her gently, whispering and stroking her until she relaxed and fell asleep. The care continues to the same standard and we fell at ease and without worry because of the high standard of care.
How likely would you be to recommend Alt Park? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money