Care Homes Owned by We Care Group

9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by We Care Group
Different types of care are provided in care homes, depending on a resident’s individual needs.

With 30 care homes across England, this care group provides lots of different care services including residential care, nursing care, young mental health care, dementia care, bariatric care, respite care, palliative care and end of life care.

Trained staff care about residents' unique needs as well as their likes and dislikes, hobbies and past times.

We Care Group Locations (29)

 

29 Care Homes owned by We Care Group

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Banksfield Nursing Home

20 Banksfield Avenue, Cadley, Fulwood, Preston PR2 3RN 

9.9 28 reviews
"My mum has settled in wonderfully, and I can see how happy she is and social opportunities available to her. The attention to detail in the…"   Read all 28 reviews
Location Type Care Home

Banksfield Care Home is a purpose build 42 bedded home situated in a lovely residential area in Fulwood. It provides nursing care to older people and people living with dementia. The home has recently benefited from a refurbishment to the first floor… Read more about Banksfield Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 42 Rooms from £1,056 / week
Barnston Court Care Home

Barnston Lane, Moreton, Wirral CH46 7TN 

9.9 40 reviews
"The home was consistently cared for my husband really well. We were worried when he had to go into care. However, the kindness and warmth…"   Read all 40 reviews
Location Type Care Home

Barnston Court Care Home is based in the lovely village of Moreton with excellent transport links and close to amenities. Barnston Court has a CQC overall rating of 'good' The exceptional staff are a stable team and many have been with the home… Read more about Barnston Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 30 Rooms from £990 / week
Mahogany Care Home

Marsden Street, Newtown, Wigan WN5 0TS 

9.9 69 reviews
"My dad only spent a couple of weeks at Mahogany due to being end of life. During his short stay, he was treated with dignity and respect.…"   Read all 69 reviews
Location Type Care Home

Mahogany Nursing in Wigan is a purpose-built facility. It is a versatile home that provides, personalised care packages for a wide range of long-term or temporary needs. The home has two lounges, an activities room and access to gardens.… Read more about Mahogany Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 51 Rooms from £1,200 / week
Byron Lodge Care Home

Dryden Road, West Melton, Wath-upon-Dearne, Rotherham S63 6EN 

9.8 51 reviews
"My Dad was a resident of Byron Lodge from June 2024 to him passing away on 9th January. Having a loved one go in care is one of the…"   Read all 51 reviews
Location Type Care Home

Byron Lodge Nursing Home is a modern purpose-built home offering a high standard of nursing and residential care in a luxury setting to elderly people in South Yorkshire. Residents can enjoy the comfort of large bedrooms with en-suite facilities, spacious… Read more about Byron Lodge Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 61 Rooms from £890 / week
Broadway Nursing Home

26 Broadway, Blackpool FY4 2HE 

9.8 23 reviews
"My aunt was extremely well looked after by the Broadway team and our family is very grateful for this level of care and support. Whilst…"   Read all 23 reviews
Location Type Care Home

Broadway Nursing Home is situated in Blackpool in a residential area, close to a shopping centre. It provides residential and nursing care for men and women with dementia, people aged over 65 and those requiring support with disabilities. Highly-trained… Read more about Broadway Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 30 Rooms from £924 / week
Woolton Grange Care Home

High Street, Woolton, Liverpool L25 7TE 

9.8 39 reviews
"My mother is a dementia sufferer who had managed to retain her independence until being hospitalised in June 2024 at the age of 91. For…"   Read all 39 reviews
Location Type Care Home

Woolton Grange offers a beautiful yet homely environment, ideal for long-term residential care, situated in picturesque surroundings and with award-winning gardens. Carers offer residents and their families the support they need during what many… Read more about Woolton Grange Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • Sensory Impairment
  • 43 Rooms from £999 / week
Riversdale

14/16 Riversdale Road, West Kirby, Wirral CH48 4EZ 

9.8 26 reviews
"10 /10 for all staff who work there. The food is excellent and well-cooked by the chefs. Building and room require sprucing up which I…"   Read all 26 reviews
Location Type Care Home

Riversdale offers residential care to up to 40 people living with a range of care needs, as well as those living with dementia. Situated in a beautiful residential area in West Kirby, Merseyside, it is adjacent to South Parade and West Kirby Beach… Read more about Riversdale

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 40 Rooms from £890 / week
Brooklands Care Home

Springfield Park, Springfield Road, Grimsby DN33 3LE 

9.7 100 reviews
"Delighted to have found my father a space at this wonderful facility. A real home from home. Brooklands Care Home has a friendly, family…"   Read all 100 reviews
Location Type Care Home

Brooklands Care Home is set in a lovely residential area just outside Grimsby. It is a purpose-built care home offering residential and nursing care to older people and people living with dementia. It also provides care to people on End of Life Care… Read more about Brooklands Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 63 Rooms from £850 / week
Sycamore House Care Home

Wawne Road, Sutton-on-Hull, Hull HU7 4YR 

9.7 21 reviews
"Mum has been a resident since June 2024. The staff were amazing in settling her in and have been very supportive and aware of her needs.…"   Read all 21 reviews
Location Type Care Home

Sycamore House is a 36-bedded secure care home for elderly Service Users and Service Users with Dementia providing personal care and accommodation. The home provides 34 single rooms and 1 double room. The home has two large lounges, a separate dining… Read more about Sycamore House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • 36 Rooms from £990 / week
Douglas Bank Nursing Home

Lees Lane, Roby Mill, Skelmersdale WN8 0SZ 

9.7 39 reviews
"My mum continues to receive excellent care, it was a big shock to mum when she lost the use of her arms and legs in the summer of 2022. All…"   Read all 39 reviews
Location Type Care Home

Douglas Bank Nursing Home is set in beautiful countryside with stunning views over Appley Bridge, a quaint canal-side Lancashire village. It is easily accessible with good road and railway links. The building was previously a 17th Century farmhouse… Read more about Douglas Bank Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • Eating Disorders
  • 40 Rooms from £1,056 / week
Abney Low Nursing Home

17 Queens Road, Hoylake, Wirral CH47 2AQ 

9.7 14 reviews
"The staff at Abney Low are exceptionally kind, helpful and professional. Recently, he was in a very bad way, which meant three of us stayed…"   Read all 14 reviews
Location Type Care Home

Situated in a lovely residential area of Hoylake, 10 minutes walk from the Prom, Abney Low is a 37 bedded nursing home, providing nursing care to older people and people living with dementia. The home has many places for residents to relax and enjoy… Read more about Abney Low Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 40 Rooms from £890 / week
Sowerby House

Front Street, Sowerby, Thirsk YO7 1JP 

9.7 40 reviews
"My mother is treated with care, compassion and dignity. The staff are kind and patient and adapt compassionately to her changing…"   Read all 40 reviews
Location Type Care Home

Sowerby House has undergone significant improvements, not only to the environment but also new systems and working practices have been introduced to the home, resulting in higher standards of care for all residents. Sowerby House is a beautiful, Edwardian… Read more about Sowerby House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 51 Rooms from £1,045 / week
Broadway Nursing & Residential Home

22/32 Flemington Avenue, Clubmoor, Liverpool L4 8UD 

9.6 21 reviews
"Broadway care + nursing. Very impressed by the standard of the rooms for residents 'a real home from home' Comfortable and clean, rooms…"   Read all 21 reviews
Location Type Care Home

Broadway Nursing & Residential Home in Liverpool is a single-storeyed building retains many of the features of the former school, like large spacious assembly and recreational halls, adapted for use to provide communal areas for residents. Both long… Read more about Broadway Nursing & Residential Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 65 Rooms from £989 / week
Berwick House Rest Home

1 Berwick Road, Blackpool FY4 2PT 

9.6 53 reviews
"Five years and counting since my gran went into Berwick House Rest Home. She celebrated her 107th birthday in August. I truly believe if…"   Read all 53 reviews
Location Type Care Home

Berwick House Care Home is a delightful detached house set in its own grounds. There are many facilities within easy reach of the home, including a general Post Office, various shops and a number of churches. The Home and the grounds are fully… Read more about Berwick House Rest Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • Sensory Impairment
  • Eating Disorders
  • 24 Rooms from £924 / week
Swansea Terrace

108/114 Watery Lane, Ashton-on-Ribble, Preston PR2 1AT 

9.5 30 reviews
"My Mother has been a resident at Swansea Terrace since November 2024. At first,due to her anxiety she found it difficult to settle and fit…"   Read all 30 reviews
Location Type Care Home

Swansea Terrace is located close to Preston city centre and provides support for people who require residential or nursing care. There are two large communal rooms, communal bathrooms and en-suite washing facilities.… Read more about Swansea Terrace

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 44 Rooms from £990 / week
Tudor Bank Nursing Home

2 Beach Road, Southport PR8 2BP 

9.5 24 reviews
"Management and Staff at Tudor Bank are providing excellent care and support to my husband and myself, through a really difficult time.…"   Read all 24 reviews
Location Type Care Home

Tudor Bank Nursing Home is a warm, welcoming and friendly home that provides outstanding nursing care to people living with dementia and younger people with mental health problems, situated in a lovely residential area of Southport, close to the town… Read more about Tudor Bank Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 46 Rooms from £1,155 / week
Barton Brook Care Home

201 Trafford Road, Salford, Manchester M30 0GP 

9.5 149 reviews
"The staff have been extremely helpful and supportive at a difficult time for the family and work tirelessly to make sure families are kept…"   Read all 149 reviews
Location Type Care Home

Situated in a peaceful area of Eccles, near Salford, Barton Brook is a friendly, 120 bed care home that offers residential and nursing care for older people and people living with dementia. The newly refurbished Monton Household will be opening on… Read more about Barton Brook Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 120 Rooms from £990 / week
Old Gates Care Home

Livesey Branch Road, Feniscowles, Blackburn BB2 5BU 

9.4 66 reviews
"My auntie is happy with everything enjoys the food, loves to be social with every body is able to move around freely around the unit in her…"   Read all 66 reviews
Location Type Care Home

Old Gates is situated in the peaceful residential area of Feniscowles in Blackburn. It is a warm, welcoming purpose built care home with 90 beds, offering residential, nursing and nursing dementia care. The home has a number of smaller, welcoming… Read more about Old Gates Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 90 Rooms from £990 / week
Orchard Care Home

St Mary's Road, Huyton, Liverpool L36 5UY 

9.4 35 reviews
"I cannot fault the staff/management in the care of my aunt. They treat her with respect/dignity and the utmost care. The home is always…"   Read all 35 reviews
Location Type Care Home

Orchard Nursing in Liverpool has friendly, well-trained, caring staff who strive to ensure residents live in comfort, in a social and relaxing environment. Orchard Nursing can offer long and short term, nursing, residential and dementia residential… Read more about Orchard Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 57 Rooms from £990 / week
Alt Park

Parkstile Lane, Gillmoss, Liverpool L11 0BG 

9.4 40 reviews
"Very clean and well-decorated home. The staff are caring, polite and very friendly. Residents always appear well looked after, clean and…"   Read all 40 reviews
Location Type Care Home

Alt Park Nursing Home specialises in providing care for young and elderly adults and also provide care for individuals with challenging behaviour. Situated in Gilmoss, the home shows off two large gardens at the front and rear of the building surrounded… Read more about Alt Park

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 35 Rooms from £990 / week
Saltshouse Haven Care Home

71 Saltshouse Road, Hull HU8 9EH 

9.3 81 reviews
"I would recommend Saltshouse Haven care home, as the staff is frendly, communicate with famly members, are very good with the residents.…"   Read all 81 reviews
Location Type Care Home

At Saltshouse Haven, an extensively trained team of staff provide residential care, including care for adults diagnosed with dementia. Packages available include respite, convalescence and palliative provision. This homely facility is equipped for… Read more about Saltshouse Haven Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 150 Rooms from £990 / week
Courtfield Lodge

81a Marians Drive, Ormskirk L39 1LG 

9.2 17 reviews
"My wife is currently in full-time care at Courtfield Lodge. The management and staff are so helpful and caring. They are providing for all…"   Read all 17 reviews
Location Type Care Home

Courtfield Lodge has gone from strength to strength and was rated GOOD by CQC in January 2022. Set in a lovely residential area in Ormskirk, with Hurlston Brook running at the front of the home and with the local ducks being regular visitors, it… Read more about Courtfield Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 70 Rooms from £997 / week
Beechcroft

62/64 Bidston Road, Oxton, Prenton CH43 6UW 

9.1 23 reviews
"My mum has come from seven weeks in hospital. Her needs changed so came from residential to Beechcroft. I only have first impressions so…"   Read all 23 reviews
Location Type Care Home

Beechcroft is an elegant, red brick house, set amidst landscaped gardens in Prenton, Oxton, which is an attractive and established residential suburb on the Wirral Peninsula, renowned for its natural beauty. Beechcroft offers permanent, short term… Read more about Beechcroft

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 43 Rooms from £890 / week
Bilton Hall Nursing Home

Bilton Hall Drive, Harrogate HG1 4DW 

9.0 94 reviews
"My mum has been a resident for the last 5 months. The care has been first class. I am always informed if anything happens with my Mum. The…"   Read all 94 reviews
Location Type Care Home

Bilton Hall Nursing Home is a 58 bedded care home which provides residential and nursing care for older people and people living with dementia. A new manager has recently been appointed and residents and relatives can be assured of the continued, excellent… Read more about Bilton Hall Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 60 Rooms from £1,100 / week
The Dales Care Home

6 Marine Park, West Kirby, Wirral CH48 5HW 

8.9 18 reviews
"The staff are all polite extremely caring and thoughtful to all residents as well as family members and friends. Staff are very friendly…"   Read all 18 reviews
Location Type Care Home

Situated in a lovely residential area of West Kirby The Dales Care Home is a 31 bed care home which provides specialist residential care for older people. The Dales is a warm, welcoming and friendly home that has some wonderful spaces to relax in… Read more about The Dales Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 31 Rooms from £890 / week
Brandon House

Tongue Lane, Meanwood, Leeds LS6 4QD 

8.7 33 reviews
"I was looking for respite for my mum. The home isn't huge, but I actually liked that. Upon visiting to look around, it had a warm friendly…"   Read all 33 reviews
Location Type Care Home

A charming detached property renovated for the purposes of modern care, Brandon House makes the most of rural surroundings in order to provide a relaxing daily lifestyle alongside professional and personalised care. Private grounds are enclosed within… Read more about Brandon House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 42 Rooms from £1,045 / week
Knowles Court Care Home

2 Bridgeway, Knowles Lane, Holmewood, Bradford BD4 9SN 

8.7 45 reviews
"The care my Mum gets is outstanding. All the staff go way beyond what is expected of them. I couldn't ask for more.…"   Read all 45 reviews
Location Type Care Home

Knowles Court, located in the peaceful residential suburb of Holmewood in Bradford, is a friendly, 146 bed care home that offers residential, residential dementia and nursing care. Headley House has undergone a major refurbishment and is now welcoming… Read more about Knowles Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 146 Rooms from £770 / week
Hollins Bank Care Home

601 - 603 Lytham Road, Blackpool FY4 1RG 

7.6 10 reviews
"I have lived here for over 7 years, I love living here, this is my home. The carers are so good, making sure that I am happy and content.…"   Read all 10 reviews
Location Type Care Home

Hollins Bank Care Home in Blackpool cares for people with dignity and respect. Trained staff give residents the care they need in a friendly and social home. A wide range of activities are available for care home residents to enjoy that are tailored… Read more about Hollins Bank Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 44 Rooms from £750 / week
Daleside Nursing Home

136/138 Bebington Road, Rock Ferry, Birkenhead CH42 4QB 

6.7 14 reviews
"Mum has been in Daleside since July 2022. In that time she has been well looked after by Daleside's very caring and professional staff. Mum…"   Read all 14 reviews
Location Type Care Home

Daleside Nursing Home, which is conveniently located in Rock Ferry, Birkenhead provides residential and nursing care for up to 43 older people and people living with dementia. The home is warm and welcoming with a wonderful homely atmosphere. It… Read more about Daleside Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 43 Rooms from £890 / week

We Care Group Reviews (1243)

9.3
We Care Group has a Group Review Score of 9.3 (9.329) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to We Care Group must have a Review Score.

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Review of

Douglas Bank Nursing Home

from Mike P (Son of Resident) published on 28 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Since Mum moved in, there have been lots of changes, but management is very aware and makes decisions to keep things simple until she settles down.
Mum has hygiene issues, so I hope helpers look after her when in the bathroom and keep her hands clean and nails short. After only a week or so, I can
see lots of caring helpers doing the right thing.

Reply from Alison Foreman, Commercial Director at Douglas Bank Nursing Home

Thank you very much for taking the time and trouble to review the care services at Douglas Bank Care Home. Settling into life within a new care home is not always as easy as we might think, but rest assured, our care team, using their experience, will do all they can to ensure that new residents are well cared for. The team are always on hand, should you wish to check on how things are going. Kind regards


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Review of

Douglas Bank Nursing Home

from Darren B (Nephew of Resident) published on 28 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Very pleased with my uncles level of care.

Reply from Alison Foreman, Commercial Director at Douglas Bank Nursing Home

Thank you very much for your wonderful 5* review, it is appreciated. Kind regards


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Review of

Hollins Bank Care Home

from S E (Daughter of Resident) published on 28 April 2025
Overall Experience  Overall Experience 4.0 out of 5

The staff are always pleasant and happy when I have been in to see my mum.

Reply from Alison Foreman, Commercial Director at Hollins Bank Care Home

Thank you very much for your review, we appreciate your kind comments. Kind regards


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Review of

Beechcroft

from Philip C (Brother-in-law of Resident) published on 28 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Very friendly staff. Always clean + tidy throughout.

Reply from Alison Foreman, Commercial Director at Beechcroft

Thank you very much for your review, the team work so hard to ensure that our residents are happy and well, it's kind of you to recognise their efforts. Kind regards


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Review of

Banksfield Nursing Home

from Melanie A (Partner of Resident) published on 28 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My partner moved in on the 8th April 2025. He had a fall at his flat spent 3 weeks in hospital, I was recommended this I am a glad you have angels working here. The nurse, my gut tell told me he at peace. My partner who has dementia has settled very well we are blessed thank you. I can finally breath.

Reply from Alison Foreman, Commercial Director at Banksfield Nursing Home

Thank you very much for your heartfelt review, we appreciate it. Kind regards


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Review of

Broadway Nursing & Residential Home

from Pauline S (Cousin of Resident) published on 25 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My cousin has been cared for really well. The staff are all extremely kind and caring. Also they demonstrate professionalism in their approach to my cousin. The leadership at the home is really supportive and always make time to discuss any concerns or questions I may have. Thank you for everything.

Reply from Alison Foreman, Commercial Director at Broadway Nursing & Residential Home

Thank you very much for your kind comments and ratings for Broadway Nursing and Residential Home. The team work so hard to ensure that everyone is safe, well and happy, so thanks also for highlighting their care and kindness. Kind regards


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Review of

Swansea Terrace

from H S (Daughter of Resident) published on 23 April 2025
Overall Experience  Overall Experience 5.0 out of 5

In the past few weeks, my mum's health hasn't been great. Swansea Terrace has been brilliant in their communication and involving us in decisions and guidance related to Mum. They have been very supportive, honest and knowledgeable and I am forever grateful for the care they provided. The nurses are
excellent, very professional and caring.

Reply from Davey Taverner, Digital Marketing Manager at Swansea Terrace

We are so sorry to hear that your mums health hasn't been the best of late. The comfort, safety and well being of our residents is our utmost priority. Thank you for taking the time to review Swansea Terrace. We appreciate your honest feedback and are thrilled you are happy with the team and the care they provide. Have a wonderful day.


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Review of

Barton Brook Care Home

from L T (Daughter of Resident) published on 22 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I have found my experience with my dad to be most helpful and he was well looked after and cared for. He loved being here.

Reply from Alison Foreman, Commercial Director at Barton Brook Care Home

Thank you very much for your 5* review and the positive comments provided. We appreciate that you have taken the time to submit a review. Kind regards


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Review of

Barton Brook Care Home

from J T (Friend of Resident) published on 22 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Excellent.

Reply from Alison Foreman, Commercial Director at Barton Brook Care Home

Thank you for your wonderful review, it is appreciated!


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Review of

Berwick House Rest Home

from R H (Daughter of Resident) published on 22 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Recently we have had a changeover of management. The new manager has made it her goal to ensure all residents and their families are a priority. The manager has listened to any queries and has been prompt with her reply. My mum is happy at Berwick and the consistency of staff supports this.

Reply from Alison Foreman, Commercial Director at Berwick House Rest Home

Thank you very much for taking the time and trouble to review Berwick House, your comments and ratings are very much appreciated. Kind regards


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Review of

Saltshouse Haven Care Home

from V S (Daughter of Resident) published on 22 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum has been very well looked after and a lot happier in herself since she arrived, the staff are kind and helpful and attentive to her needs. Her room is lovely with everything she needs for her comfort. My mum said the food is very good and she enjoys all the meals.

Reply from Alison Foreman, Commercial Director at Saltshouse Haven Care Home

Thank you very much for your review, it is so good to know that your Mum is being so well looked after. Your appreciation of the care team will be passed on. Kind regards


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Review of

Saltshouse Haven Care Home

from G P (Daughter of Resident) published on 22 April 2025
Overall Experience  Overall Experience 5.0 out of 5

The carers looked after mum for 18 months, tending to her every need, nothing was too much trouble, they had respect and compassion and always with a smile, professional and trustworthy and with a personal touch. too, like one of their own family. On Mum's passing, they did everything to ensure Mum's
peaceful passing and supporting us as the family too. I cannot say enough how wonderful and how hard the staff work. They are angels. Thank you so much, so appreciated.

Reply from Alison Foreman, Commercial Director at Saltshouse Haven Care Home

First of all may I send our condolences to you and your family for the loss of your Mum. Your kind comments about the care team are very much appreciated, you are right they are 'wonderful'. Kind regards


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Review of

Hollins Bank Care Home

from L S (Daughter of Resident) published on 16 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Over the last few months the cleanliness of the home has dropped dramatically. I can only think that issue is the fact that the cleaning staff have been massively reduced. In relation to the activities, the weekly exercises from a outside source has been stopped as well as the weekly singer. My mum
used to enjoy both of these activities and looked forward to them each week.
I feel the manager goes above and beyond and always treats the residents with dignity and respect. The home would not be the same without her.

Reply from Alison Foreman, Commercial Director at Hollins Bank Care Home

Thank you very much for taking the time a trouble to review Hollins Bank. We were saddened to see your negative comments about certain aspects of the home and would urge you to speak to the Home Manager with your concerns, who is best placed to resolve the issues you raise. We very much appreciate the 5* ratings in all other areas, especially the care and support received. Kind regards


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Review of

Swansea Terrace

from K M (Daughter of Resident) published on 16 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Always feel welcome when I visit Mum. The staff are all lovely and caring. I feel that Mum is looked after well and that brings me comfort to know that she is well looked after. She's happy here and that's all that matters. Thank you!

Reply from Alison Foreman, Commercial Director at Swansea Terrace

Thank you very much for your wonderful comments and ratings! So glad to know your Mum is happy, that makes us happy too! Kind regards


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Review of

Brandon House

from C M (Daughter-in-law of Resident) published on 16 April 2025
Overall Experience  Overall Experience 3.0 out of 5

Since my mother-in-law has been a resident overall she has been happy, with the care + attention. However over the last 6 months the service + structure of the home has detiorated severely. Mainly due to several management changes, no activities at all.
Several nurses leaving, this impacts my mother-in-law's
care due to having to report several concerns!! (ie eye drops!!) The experienced staff that are left, are under a lot of pressure which is very unfair. We feel in order to correct these concerns a permanent team & structure is needed.

Reply from Alison Foreman, Commercial Director at Brandon House

Thank you very much for your review. I understand that since writing your review there has been a conversation between yourself and the new home manager. As it has taken a while to have this review published, you confirmed that during that time there has been a difference in the home by virtue of her appointment. Please be reassured that you are able to speak to any member of the team and especially the home manager, should you wish, and share any concerns you may have. Kind regards


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Review of

Orchard Care Home

from L M (Granddaughter of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My nan has been in this home for nearly two years and has said how happy she is there. Ideally she would love to be at home but is happy with the care she recieves. My grandad is always welcome. The manager will help and support the family whenever needed.

Reply from Alison Foreman, Commercial Director at Orchard Care Home

What a fabulous review for Orchard! Thank you very much for your 5* review and your kind comments about the team. We know that more or less everyone would rather be in their own home but, our teams do their level best to make sure it is a very welcoming and caring second choice. Kind regards.


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Review of

Broadway Nursing Home

from J M (Daughter of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

The staff have all treated my mother with kindness, dignity and care. They took such care in making mum comfortable and they also showed great thought for us. The atmosphere was calm and friendly, mum's room was clean and all of her needs were met by cheerful staff, which was exactly what mum needed.

Reply from Alison Foreman, Commercial Director at Broadway Nursing Home

Thank you very much for taking the time and trouble to kindly write a review for Broadway. Your ratings and kind comments are appreciated. Kind regards


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Review of

Byron Lodge Care Home

from Nigel H (Son of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My Mum is currently being cared for at Byron Lodge.
The staff here are very friendly and helpful towards their residents and guests.
A very caring attitude and I hope my Mum can be allowed to stay here after her discharge assessment from Hospital.
I feel like she will be very well looked after and
cared for in her twilight years.
Rooms are bright and airy and heated well.
Communal areas also very welcoming and guests are encouraged to socialise where suitable and possible.
And the whole environment feels upbeat with a focus on trying to make guests comfortable.
Management and admin have been very helpful too, with good communication and updates on my Mum.
I really feel at ease knowing my Mum is being cared for here.

Reply from Alison Foreman, Commercial Director at Byron Lodge Care Home

Thank you so much for your very positive review of Byron Lodge, it is very much appreciated by the team at the home. Its good to know that you feel 'at ease' knowing that your Mum is with us. Kind regards


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Review of

Hollins Bank Care Home

from J L (Resident) assisted by family/friend published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I have lived here for over 7 years, I love living here, this is my home. The carers are so good, making sure that I am happy and content. The manager is wonderful, every morning she comes to see how I am and do I need anything. I look forward to the entertainment on a Friday for one hour. I always have
fresh clothes to wear day and night. I would never move from this home.

Reply from Davey Taverner, Digital Marketing Manager at Hollins Bank Care Home

Thank you for taking the time to review Hollins Bank. We are thrilled you are enjoying your time with us and you are happy in the home. Our main goal is to make our residents feel comfortable, safe and cared for. Our team will be delighted to hear your lovely words of recommendation for all of their hard work. Thank you again for your review and we are so pleased you are happy.


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Review of

Byron Lodge Care Home

from Jane C (Daughter of Resident) published on 9 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My Dad was a resident of Byron Lodge from June 2024 to him passing away on 9th January. Having a loved one go in care is one of the hardest decisions to make but this was made so much easier by the fantastic care he received on Shakespeare unit.
The unit was always spotless clean and tidy. meals
were varied, homemade and Dad enjoyed them. We as a family visted most days and Dad was always clean, tidy shaved and comfortable.
The staff really do give best care possible. They are professional and competent without doubt but more importantly we always felt Dad was looked after with care, compassion good humour dignity and love. We also felt supported by staff as a family particularly in his final few weeks. Nothing was too much trouble.
We would not hesitate to recommend Byron Lodge
A real heartfelt thank you to all the staff involved in Dads care (particularly his favourites you know who you are!) You really are amazing and make such a difference.

Reply from Alison Foreman, Commercial Director at Byron Lodge Care Home

Firstly, may we pass on how sorry we are for the loss of your Dad. Thank you very much for your review of Byron Lodge and your heartfelt comments. It is hard to make the decision to bring loved ones into a care home, but we are sure that the comments you make will do much to reassure others. Kind regards


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Frequently Asked Questions about We Care Group

How many Care Homes does We Care Group own?

We Care Group own 29 Care Homes.

Which We Care Group Care Homes have the highest review score?

Banksfield Nursing Home, Barnston Court Care Home & Mahogany Care Home have the highest review score.