What types of Care is Barton Brook Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Barton Brook Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barton Brook Care Home to the centre of Manchester?

4.5 mile(s) as the crow flies, distance by road may be significantly further.

Barton Brook Care Home, 201 Trafford Road, Salford, Manchester, Greater Manchester M30 0GP

Review from W F (Son of Resident) published on 9 June 2026 Submitted via Postal Card • Report

Overall Experience

Great place, staff friendly. Treated my dad brilliantly. Clean rooms, great facilities. My dad was only in for a respite stay. Would recommend.

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Review from Macey W (Relative of Resident) published on 9 June 2026 Submitted via Postal Card • Report

Overall Experience

Really lovely staff, cleanliness is good, grandad is happy to re-decorating his own space.
Activities are on the board & Menu board is up. We brought flowers and cheered everyone up, took pictures for admin.
Dad seems happier and has all he needs. We had a good chat & laugh with staff & other 'users'.

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Review from Suzanne L (Daughter of Resident) published on 8 June 2026 Submitted via Website • Report

Overall Experience

My dad was transferred from hospital to Barton Brook in January, he was only there for a few months until his passing at the end of March. All staff went above and beyond to care for dad and all staff welcomed us with warm hugs and great talks, still are keeping in touch. We consider Barton Brook staff

as our family too. Fantastic support, care and compassion

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Review from Josephine W (Partner of Resident) published on 4 June 2026 Submitted via Postal Card • Report

Overall Experience

I think Barton Brook, is extremely loveley, and all that work, in there, are, the carer's and all other's who work in this care home, very nice, frindley people.

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Review from S A (Wife of Resident) published on 28 May 2026 Submitted via Postal Card • Report

Overall Experience

The staff are friendly, pleasant and can ask questions and will always be answered, my husband has not been a resident for long and is being looked after with care.

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Review from Andrea B (Daughter of Resident) published on 22 May 2026 Submitted via Postal Card • Report

Overall Experience

I relate to the time my dad has been their. All staff are very polite and caring. My dad seems happy and has friends. I feel my dad has settled well and looked after in the ways he needs thankyou to all staff

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Review from Gwen W (Daughter of Resident) published on 5 May 2026 Submitted via Postal Card • Report

Overall Experience

The staff on Irwell House are all excellent. Very caring & professional. Unfortunately there isn't enough staff to be able to support the residents as much as is needed. ie 18 residents with approx 7 of them needing 2 carers for toileting/washing. There is generally 2 carers and 1 senior carer on! 1

carer needed in lounge at all times. The rooms need more regular cleaning.

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Review from Veronica H (Sister of Resident) published on 24 April 2026 Submitted via Postal Card • Report

Overall Experience

My sister has been here 7 months. Her previous accommodation was a lot bigger than the one she is in now. I asked Luke if she could be moved and straight away he took me to look at a newly refurbished room which was bigger. I was so happy of the immediate response and they are moving her into the accommodation

today. How is that? It's amazing!! Thank you to all the staff my sister is a very happy bunny.

Reply from Davey Taverner, Marketing Manager at Barton Brook Care HomeThank you for taking the time to review Barton Brook, we are thrilled we could accommodate your request. We always strive to make our residents as comfortable as possible. Thank you for your valued feedback on the Home, thank you again and have a lovely day.

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Review from Susanne S (Friend of Resident) published on 14 April 2026 Submitted via Postal Card • Report

Overall Experience

Im a regular visitor to see my friend. Every member of staff I have encountered have been very welcoming & helpful. I feel confident that m friend is in the best place. The activity coordinator goes above & beyond. We are made to feel like a member of the family.

Reply from Davey Taverner, Marketing Manager at Barton Brook Care HomeThank you for your review of Barton Brook, and thank you for being a regular visitor to our home. We appreciate your comments and are delighted you have had such a positive experience with us, and are glad you are content in the care your friend is receiving. Have a lovely day and we hope to see you soon.

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Review from J D (Sister of Resident) published on 12 March 2026 Submitted via Website • Report

Overall Experience

My brother stayed at Barton Brook for 5 weeks restbite care.
His room was clean and comfortable as were all the bathrooms and communal areas.
But the thing that makes Barton brook are it's staff. All were warm, welcoming and super helpful.
What particularly impressed me was the care and patience

they showed the residents who were no longer able to feed or care for themselves. Nothing was too much trouble ! Many thanks to all who cared for my brother.

Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you very much for taking the time and trouble to review Barton Brook. We do appreciate the comments about our team members, they are very much appreciated. Kind regards

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Review from Alex N (Son of Resident) published on 10 March 2026 Submitted via Website • Report

Overall Experience

My father lived at Barton Brook Care Home from August 2023 to February 2026. During that time the home was placed into Special Measures (Nov 2023) and later received another poor CQC rating (Dec 2025), which was not proactively shared with families. There were three permanent managers and one temporary

manager in just over two years, alongside significant staff turnover, creating instability and inconsistent communication.
The current manager did not introduce himself to families and was rarely visible, often observed in his office monitoring CCTV rather than engaging with residents or staff. My only interaction with him during my father's transfer was unprofessional; I was told care plans had been sent when they had not.
The home feels tired, with ongoing odour and cleanliness concerns. Food lacked variety; my father developed Type 2 diabetes during his stay, with biscuits routinely offered. Many frontline staff work hard but appear overstretched and unsupported.

Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeHow sorry we were to read your review. We take onboard your comments, the team at the home have been made aware.
In such a large service, the manager of each individual 'house' is the consistent 'go to person' for all residents and their families. Each house of around 30 people is equivalent to a small care home, with the manager in a house leading the team to provide excellent care to residents. It is their role to address concerns, regarding any shortcomings. Concerns would be escalated, if they were unable to be resolved. We are sorry your concerns were not heard, when they were raised.
Regarding your points, Barton Brook has 120 team members, within 4 houses; recruitment is an ongoing process. Our registered manager attends each 'Residents and Family' meeting, they are widely advertised. The refurbishment programme has been ongoing in the home for 6 months, in bedrooms and communal areas, and the registered managers door remains open to all staff, families and residents.

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Review from Sandra C (Sister of Resident) published on 20 February 2026 Submitted via Postal Card • Report

Overall Experience

The staff and overall experience of Barton brook is excellent, they are extremley supportive and any teething problems were sorted without delay.
All staff are positive and caring towards the service users.

Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you very much for your honest review, it is appreciated. Thank you also for your kind comments about the team who work so hard to ensure that residents are safe, well and happy. Kind regards

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Review from James H (Husband of Resident) published on 12 February 2026 Submitted via Postal Card • Report

Overall Experience

My wife Pat has been at Barton Brook for over a year, I'm very happy with the care Pat is receiving. All the staff are so kind and helpful. Pat is settled and is looked after very well.

Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you for your review and comments, so good to know you are pleased with the care your wife is receiving. Kind regards

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Review from Joanne A (Daughter of Resident) published on 12 February 2026 Submitted via Postal Card • Report

Overall Experience

My mother has lived in Barton Brook for around 2 1/2 years. She is well looked after. The staff are always very pleasant. The care home is always clean. I am very happy with the service provided for my mother at Barton Brook Care home.

Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you very much for your ents and your ratings, the team will be pleased to know that you are happy with the service provided. Kind regards

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Review from E A (Daughter of Resident) published on 12 February 2026 Submitted via Postal Card • Report

Overall Experience

Mum has been a resident here for 3 years and has been looked after well. The staff are very caring and work hard to keep the home clean & comfortable. They are lovely with Mum and she is settled here.

Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you very much for your review, so good to know your Mum is well cared for and settled. Kind regards

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Review from J Y (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report

Overall Experience

Mum is on Irwell Unit & has been there for 3 years. Both me and my sister find the staff very approachable & willing to listen if we have any concerns. Mum is well cared for both with cleanliness & nutrition. I can't comment on facilities & activities as mum is bedbound and we aren't there at mealtimes

but mum is obviously eating okay.

Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you very much for writing a review for Barton Brook. We appreciate your feedback, especially the remarks concerning the care and attention provided by the team, they will be pleased to have been mentioned. Kind regards

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Review from C D (Relative of Resident) published on 27 January 2026 Submitted via Website • Report

Overall Experience

There is a very clear lack of funding within the home. This is visual with the staffing levels, the upkeep of the home, activities on offer, training standards and happiness of the residents. Staff lack clear understanding of residents, especially those who have a diagnosis of dementia or other lack

of mental capacity. Activities on offer are the choice of the home and not the residents. The involvement for everybody is very limited.
The rooms of the residents are very outdated and non person centred. The home is very institutionlised. The residents day to day routine is fit around the hours the staff work of the rota system. Most residents will be in bed before 7pm, where this might not always be there choice at heart.
There have been many meetings held in the time my family members has been within the homes care. Not much gets done after these meetings and the home manager doesn't even take minutes via laptop/paper of the meetings to action what has been reported or are concerns.

Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeWe wish to respond to your review in the most positive way possible. Firstly, at every Family meeting we have a minute taker, this is not the manager, he chairs the meeting. All are welcome to review any meeting minutes for updates and progress on issues raised.
Regarding bed times, this was an historic concern, and has long since been addressed.
The home provides varied activities and hobbies, including great entertainers. Very recent visitors to the home, including our local authority, have given very positive specific feedback, also recorded on Facebook. If there is any activity you think should be included for the resident you know, please say.
On your visits you will have seen the refurbishment of the home, this will continue into 2026. Should you wish to personalise the room of your loved one, you are welcome to do so.
Lastly, please be reassured that so much is going on in the home to continuously improve all aspect of the care and service provided. Kind regards

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Review from K H (Daughter of Resident) published on 2 December 2025 Submitted via Postal Card • Report

Overall Experience

My mother is in a bed to asses room. You have all cared for her wonderfully.
Thank you for being so patient with her. It means so much.

Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you very much for taking the time and trouble to review Barton Brook. The team work so hard to ensure that every resident receives the best of care and attention. Your feedback is much appreciated. Kind regards

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Review from Natalie M (Daughter of Resident) published on 24 November 2025 Submitted via Postal Card • Report

Overall Experience

Carers on Brindley are very good but not enough time available to be able to provide shower & hair washing at least weekly have to continue to ask for Mum's hair to be washed when its gone over a week. Lunch time meals are continuing to deteriorate, having to provide other food or else Mum would have

nothing to eat this is extra cost

Reply from Davey Taverner, Home Manager at Barton Brook Care HomeThank you for your feedback! We are happy that our caregivers are doing a great job, but we understand your concerns about time availability for showering and meal quality. We are actively working on solutions to improve these areas and appreciate you bringing it to our attention. Your mum's satisfaction and well-being are our top priorities.

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Review from Ged S (Son of Resident) published on 17 November 2025 Submitted via Postal Card • Report

Overall Experience

My mum seems very settled here, and I love that she is less angry than at her previous care home. I really am grateful to the staff in Moss house. They do a great job. My issue would be the activities seem non existant, and there is no real one to one session eventhough the boards state its daily and

I know the staff are frustrated that they dont get time to spend with the residents 121
Also Ive been waiting 6 months for my mums door to be fixed/replaced.

Reply from Davey Taverner, Marketing Manager at Barton Brook Care HomeThank you for your feedback on how we are doing. We appreciate your honest words and would like to assure you that we take all comments and feedback seriously. We are looking into adding more activities coordinators to the team and we will have a maintenance operative loo into the replacement of your mums door. We are thrilled to hear that mum is settled with us, the team on Moss House will be delighted to hear your wonderful words of recognition. Have a great day, thanks.