Barton Brook Care Home

201 Trafford Road, Salford, Manchester M30 0GP
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9.2 158 Reviews
  • Barton Brook Care Home, Manchester
Situated in a peaceful area of Eccles, near Salford, Barton Brook is a friendly, 120 bed care home that offers residential and nursing care for older people and people living with dementia.

Barton Brook has a number of smaller, welcoming households, each has a number of sitting rooms, dining areas and quieter areas for residents to relax, dine, exercise, socialise and be creative.

The wonderful landscaped garden and patio is the perfect place to spend time with friends and family, and is happily looked after by some of the home's Residents.

All the bedrooms are bright, comfortable and easily accessible by wheelchair.
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Care Provided by Barton Brook Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1150
  • Self-Funded Residential Dementia Care: from £1150
  • RESPITE Self-Funded Residential Care: from £1150
  • RESPITE Self-Funded Residential Dementia Care: from £1150

Please note fees exclude Funded Nursing Care. Please enquire with the Home for full pricing list.

These prices are only a guideline, please contact Barton Brook Care Home to find out the exact price for your requirements.

Contact Barton Brook Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barton Brook Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Luke Grayson (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 1

Room Information

  • Single Rooms (120)

Barton Brook Care Home Reviews (158)

9.2

Barton Brook Care Home has a Review Score of 9.2 (9.245) out of 10, based on 37 reviews in the last 2 years.
Over all time Barton Brook Care Home has 158 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Barton Brook Care Home
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Total of 158, showing 1-20
Review from J D (Sister of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother stayed at Barton Brook for 5 weeks restbite care.
His room was clean and comfortable as were all the bathrooms and communal areas.
But the thing that makes Barton brook are it's staff. All were warm, welcoming and super helpful.
What particularly impressed me was the care and patience
they showed the residents who were no longer able to feed or care for themselves. Nothing was too much trouble ! Many thanks to all who cared for my brother.
Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you very much for taking the time and trouble to review Barton Brook. We do appreciate the comments about our team members, they are very much appreciated. Kind regards
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Review from Alex N (Son of Resident) published on 10 March 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
My father lived at Barton Brook Care Home from August 2023 to February 2026. During that time the home was placed into Special Measures (Nov 2023) and later received another poor CQC rating (Dec 2025), which was not proactively shared with families. There were three permanent managers and one temporary
manager in just over two years, alongside significant staff turnover, creating instability and inconsistent communication.
The current manager did not introduce himself to families and was rarely visible, often observed in his office monitoring CCTV rather than engaging with residents or staff. My only interaction with him during my father's transfer was unprofessional; I was told care plans had been sent when they had not.
The home feels tired, with ongoing odour and cleanliness concerns. Food lacked variety; my father developed Type 2 diabetes during his stay, with biscuits routinely offered. Many frontline staff work hard but appear overstretched and unsupported.
Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeHow sorry we were to read your review. We take onboard your comments, the team at the home have been made aware.
In such a large service, the manager of each individual 'house' is the consistent 'go to person' for all residents and their families. Each house of around 30 people is equivalent to a small care home, with the manager in a house leading the team to provide excellent care to residents. It is their role to address concerns, regarding any shortcomings. Concerns would be escalated, if they were unable to be resolved. We are sorry your concerns were not heard, when they were raised.
Regarding your points, Barton Brook has 120 team members, within 4 houses; recruitment is an ongoing process. Our registered manager attends each 'Residents and Family' meeting, they are widely advertised. The refurbishment programme has been ongoing in the home for 6 months, in bedrooms and communal areas, and the registered managers door remains open to all staff, families and residents.
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Review from Sandra C (Sister of Resident) published on 20 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and overall experience of Barton brook is excellent, they are extremley supportive and any teething problems were sorted without delay.
All staff are positive and caring towards the service users.
Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you very much for your honest review, it is appreciated. Thank you also for your kind comments about the team who work so hard to ensure that residents are safe, well and happy. Kind regards
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Review from James H (Husband of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife Pat has been at Barton Brook for over a year, I'm very happy with the care Pat is receiving. All the staff are so kind and helpful. Pat is settled and is looked after very well.
Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you for your review and comments, so good to know you are pleased with the care your wife is receiving. Kind regards
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Review from Joanne A (Daughter of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has lived in Barton Brook for around 2 1/2 years. She is well looked after. The staff are always very pleasant. The care home is always clean. I am very happy with the service provided for my mother at Barton Brook Care home.
Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you very much for your ents and your ratings, the team will be pleased to know that you are happy with the service provided. Kind regards
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Review from E A (Daughter of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been a resident here for 3 years and has been looked after well. The staff are very caring and work hard to keep the home clean & comfortable. They are lovely with Mum and she is settled here.
Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you very much for your review, so good to know your Mum is well cared for and settled. Kind regards
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Review from J Y (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is on Irwell Unit & has been there for 3 years. Both me and my sister find the staff very approachable & willing to listen if we have any concerns. Mum is well cared for both with cleanliness & nutrition. I can't comment on facilities & activities as mum is bedbound and we aren't there at mealtimes
but mum is obviously eating okay.
Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you very much for writing a review for Barton Brook. We appreciate your feedback, especially the remarks concerning the care and attention provided by the team, they will be pleased to have been mentioned. Kind regards
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Review from C D (Relative of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
There is a very clear lack of funding within the home. This is visual with the staffing levels, the upkeep of the home, activities on offer, training standards and happiness of the residents. Staff lack clear understanding of residents, especially those who have a diagnosis of dementia or other lack
of mental capacity. Activities on offer are the choice of the home and not the residents. The involvement for everybody is very limited.
The rooms of the residents are very outdated and non person centred. The home is very institutionlised. The residents day to day routine is fit around the hours the staff work of the rota system. Most residents will be in bed before 7pm, where this might not always be there choice at heart.
There have been many meetings held in the time my family members has been within the homes care. Not much gets done after these meetings and the home manager doesn't even take minutes via laptop/paper of the meetings to action what has been reported or are concerns.
Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeWe wish to respond to your review in the most positive way possible. Firstly, at every Family meeting we have a minute taker, this is not the manager, he chairs the meeting. All are welcome to review any meeting minutes for updates and progress on issues raised.
Regarding bed times, this was an historic concern, and has long since been addressed.
The home provides varied activities and hobbies, including great entertainers. Very recent visitors to the home, including our local authority, have given very positive specific feedback, also recorded on Facebook. If there is any activity you think should be included for the resident you know, please say.
On your visits you will have seen the refurbishment of the home, this will continue into 2026. Should you wish to personalise the room of your loved one, you are welcome to do so.
Lastly, please be reassured that so much is going on in the home to continuously improve all aspect of the care and service provided. Kind regards
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Review from K H (Daughter of Resident) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother is in a bed to asses room. You have all cared for her wonderfully.
Thank you for being so patient with her. It means so much.
Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you very much for taking the time and trouble to review Barton Brook. The team work so hard to ensure that every resident receives the best of care and attention. Your feedback is much appreciated. Kind regards
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Review from Natalie M (Daughter of Resident) published on 24 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Carers on Brindley are very good but not enough time available to be able to provide shower & hair washing at least weekly have to continue to ask for Mum's hair to be washed when its gone over a week. Lunch time meals are continuing to deteriorate, having to provide other food or else Mum would have
nothing to eat this is extra cost
Reply from Davey Taverner, Home Manager at Barton Brook Care HomeThank you for your feedback! We are happy that our caregivers are doing a great job, but we understand your concerns about time availability for showering and meal quality. We are actively working on solutions to improve these areas and appreciate you bringing it to our attention. Your mum's satisfaction and well-being are our top priorities.
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Review from Ged S (Son of Resident) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mum seems very settled here, and I love that she is less angry than at her previous care home. I really am grateful to the staff in Moss house. They do a great job. My issue would be the activities seem non existant, and there is no real one to one session eventhough the boards state its daily and
I know the staff are frustrated that they dont get time to spend with the residents 121
Also Ive been waiting 6 months for my mums door to be fixed/replaced.
Reply from Davey Taverner, Marketing Manager at Barton Brook Care HomeThank you for your feedback on how we are doing. We appreciate your honest words and would like to assure you that we take all comments and feedback seriously. We are looking into adding more activities coordinators to the team and we will have a maintenance operative loo into the replacement of your mums door. We are thrilled to hear that mum is settled with us, the team on Moss House will be delighted to hear your wonderful words of recognition. Have a great day, thanks.
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Review from Patricia S (Wife of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only speak for Moss Dementia Unit. I have nothing but praise for Moss. The manager Blessing is incredible. He has improved the unit 200%. Kind caring and REALLY cares. Xavier the new assitant manager is amazing he is brilliant with his residents and relatives but his medical knowledge is incredible.
The carers on the ward are THE BEST!! I cannot praise or thank they enough. The laundry and domestic staff are such caring people and they too bring a great deal of happiness to Moss. More than anything I trust them all 100% with my husband Brian.
Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you very much for writing such a positive review, and praising our Moss care team so highly for their knowledge and their kind and caring approach to resident care. They will so pleased to know that you are happy, as they work so hard and are so dedicated to resident health, safety and happiness. Kind regards
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Review from A D (Friend of Resident) published on 4 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a friend of one of the residents at Barton Brooke Care Home, I've had the pleasure of visiting regularly-and I can honestly say it's a truly special place. The home has a lovely, welcoming atmosphere and offers an impressive range of activities that bring joy and stimulation to the residents' day-to-day
lives.


One of the standout features is the on-site café, which feels just like a high-street café you'd visit outside-it's a fantastic touch that brings a real sense of normality and comfort. The carers are not only incredibly attentive but also genuinely involved. They don't just provide care; they participate in activities and really connect with the residents, treating them with dignity, warmth, and respect.


It's clear that Barton Brooke isn't just a care home-it's a true home from home. The dedication and kindness of the staff shine through in every visit, and it gives me great peace of mind to know my friend is in such good hands.

Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you very much for this wonderfully appreciative post. The team at the home work so hard and to have their effort acknowledged is wonderful. Yur feedback will reassure those searching for care for a loved one at the home. Kind regards
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Review from L T (Daughter of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found my experience with my dad to be most helpful and he was well looked after and cared for. He loved being here.
Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you very much for your 5* review and the positive comments provided. We appreciate that you have taken the time to submit a review. Kind regards
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Review from J T (Friend of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent.
Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you for your wonderful review, it is appreciated!
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Review from T H (Daughter of Resident) published on 25 February 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
My dad arrived at this place on August 29th 2024. In the short time he was there he had 11 falls, pushed to the ground twice with injuries, lost 1/2 stone in weight, he was a very slim man. Went missing twice, staff unaware of his whereabouts, sat with a blanket over him with vomit and no socks on,
he was freezing. Cup of tea in his room green moldy. Caught an infection, his bed was broken, my husband had to fix it. Caught another infection which lead to Sepsis. He was rushed to hospital where he stayed one week later, we were told he is now on End of Life care. Me and my husband called to this place to complain to the manager. Her response, half of these incidents were not brought to her attention. Well you all should be ashamed and embarrassed that this has happened under your watch. After being closed down once and investigated by a consumer investigating programme this needs checking again. CQC report Care, Needs improvements. Safety, Needs improvement. My dad passed away on 13th December 2024.
Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeHow saddened we were to read your review and see your ratings. To reassure you and to better understand your concerns, I understand that the Operations Director and Regional Manger has a meeting booked with you to discuss everything raised here. Kind regards
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Review from D E (Wife of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have been extremely helpful and supportive at a difficult time for the family and work tirelessly to make sure families are kept up to date with any changes that occur. The garden cafe area is a lovely place to sit and chat when the unit is busy, there is nothing which is too much trouble
for the team working with families. A huge thank you to everyone at Barton Brook Care Home, from management, carers, entertainment, office, maintenance, laundry, cleaners and kitchen, you are all amazing.
Reply from Davey Taverner, Digital Marketing Manager at Barton Brook Care HomeThank you for taking the time to review Barton Brook so highly. We are thrilled that you are happy with the quality of care we offer. Our team will be heartened to hear your warm words of recognition for all that they do. The team at Barton Brook aim to make everyone feel like part of the family, whether that be a resident or their loved ones and we are pleased you feel this way. Thank you again for the review and have a lovely day.
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Review from Susan A (Wife of Resident) published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very nice and welcoming. My husband is very happy at Barton Brook Care Home.
We feel very happy knowing my husband is happy, safe and well.
In my opinion, Barton Brook delivers excellent care.
Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you very much for giving Barton Brook such a wonderful five-star review. We appreciate your kind comments regarding the care provided for your husband and for the ratings you provided. We are certain that your feedback will assist others in making a choice of care home for their loved ones. Kind regards.
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Review from E W (Sister of Resident) published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good home.
Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you for taking the time and trouble to review Barton Brook, it is appreciated. Kind regards.
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Review from T P (Resident) published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I first arrived on Irwell, the manager was so nice to me and bent over backwards to help me out for all my needs. She gave me an excellent room with patio doors and patio. She got me sculptures of cats and chickens. She really helped me out. Not only that, she works really hard to make Irwell a
happy environment. All the staff on Irwell are really nice, decent and will help you out with anything you need. Irwell is the best unit by far. It has the best manager and staff by far. I feel lucky to be on this unit. All the staff are fantastic and wonderful and that's a fact.
Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you for such a great review! Reviews from our residents who live in the home offer first-hand testimony to life at the home and we very much appreciate your feedback and kind comments. Kind regards.
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Current Review Score: 9.2 (9.245)

Overview of Review Score

The Review Score of 9.2 (9.245) out of 10 for Barton Brook Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.245 for Barton Brook Care Home is calculated as follows: ( (238 Excellents x 5) + (117 Goods x 4) + (48 Satisfactorys x 3) + (19 Poors x 2) + (15 Very Poors x 1) ) ÷ 437 Ratings = 4.245
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barton Brook Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Jul 2025

Overall Requires improvement

  • Caring Requires improvement
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Luke

Luke Grayson

Job Title: Home Manager Joined: 2025

Luke is the Home Manager at Barton Brook Care Home. His main interest and experience are in managing successful care homes housing elderly and frail Residents. Luke is experienced in care home management and is committed to providing a high–quality service.


He is ultimately responsible for the effective and professional running of the care home, but will allocate time to discuss any aspect of our Residents care or any problems they may be experiencing. Luke is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care. He is a dynamic team leader and has an ongoing interest in professional development and career progression.

Frequently Asked Questions about Barton Brook Care Home

What types of Care is Barton Brook Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barton Brook Care Home have?

There are 120 Single Rooms.

What are the Facilities & Services at Barton Brook Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barton Brook Care Home to the centre of Manchester?

4.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barton Brook Care Home to verify any information. View our terms and conditions. Barton Brook Care Home has an Enhanced Service - more info.