Barton Brook Care Home, Manchester, Greater Manchester
Barton Brook Care Home, Manchester, Greater Manchester
Barton Brook Care Home, Manchester, Greater Manchester

At Barton Brook, a range of residential care options are provided by a team of experienced and friendly care professionals. Care includes nursing, respite, convalescence, palliative and dementia care for short or long-term needs.

This purpose-built home consists of four separate houses, each with an attractive dining room and lounge, and access to the gardens. The garden is fully wheelchair accessible, as is the home. All bedrooms provide a 24 hour call system as well as a TV point and electric profiling beds, and some rooms offer pretty views of the mature garden.

When it comes to food, all tastes and preferences are catered for and tempting meals are provided that use only fresh produce. Residents can choose to eat in the communal dining room or in the privacy of their own room. An out of hours snack menu is also available.

A wide range of activities are available, including gentle exercises, dominoes and sing-alongs, and regular outings include trips to Blackpool Illuminations and Chester Zoo.

Group: Bupa Care Homes

Person in charge: Lynn Kaye (General Manager)

Local Authority / Social Services: Salford City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 120 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Languages Spoken by Staff (other than English): Spanish; Castilian, Polish, Tagalog

Single Rooms: 120

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Barton Brook Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.7 Barton Brook Care Home has a Review Score of 8.7 (8.681)

The Review Score of 8.7 (maximum of 10) for Barton Brook Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Barton Brook Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.431 for Barton Brook Care Home is calculated as follows: ( (36 Excellents x 5) + (31 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 72 Ratings = 4.431

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.25 Points relating to the number of positive Reviews for Barton Brook Care Home is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 24 positive Reviews (120 registered maximum number of service users ÷ 5). 6 Reviews ÷ 24 Target = 0.250

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barton Brook Care Home?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barton Brook Care Home

  • Daughter of Resident/Service User
    2
  • Resident / Service User
    2
  • Husband of Resident/Service User
    1
  • Wife of Resident/Service User
    1

The staff were always helpful and caring. The food was good, the place was always spotless.

How likely would you be to recommend Barton Brook Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Jayne Duck, Customer Services Administrator at Barton Brook Care Home responded to this review on 18 Jul 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

The care my Mum receives in Barton Brook Care Home is excellent. She is treated with dignity and care in all aspects. She feels safe and secure with all of the staff. Above all, she is happy in this home.

How likely would you be to recommend Barton Brook Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Rose Pickering, Customer Service Administrator at Barton Brook Care Home responded to this review on 12 Jan 2017:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

On the whole, I find the care very good. However, where it falls down is with regards to the outside space, ie the garden. Although the residents in Moss have problems they surely deserve a nice garden to walk in and sit out during the nice weather.
The staff themselves try very hard to look after everyone I visit every day and have always found them very helpful. I know the activities coordinator works hard to arrange events but feel more occupational therapy should be arranged.

How likely would you be to recommend Barton Brook Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Rose Pickering, Customer Service Administrator at Barton Brook Care Home responded to this review on 23 Dec 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

The service I receive is mainly a positive one. My only disappointment is the food - when it is presented to me, it's cold and not appetising (tasteless). The whole area regarding food needs to be looked into and revamped and make it a pleasure at mealtimes instead of a disappointment.

How likely would you be to recommend Barton Brook Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

Jayne Duck, Customer Servicies Administrator at Barton Brook Care Home responded to this review on 14 Dec 2016:

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.

As a visitor, I am made welcome, if I need to discuss anything it is done straight away. My only observation is more staff are required to enable staff to interact more with residents as their duties hinder this.

How likely would you be to recommend Barton Brook Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Good

Emily Wilson, Customer Service Administrator at Barton Brook Care Home responded to this review on 04 Apr 2017:

Thank you for sharing your feedback with us. I will pass on your comments to the home's manager so they can take action regarding your comments. We really appreciate your feedback. The Bupa Customer Care Team.

5 star.

How likely would you be to recommend Barton Brook Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Jayne Duck, Customer Servicies Administrator at Barton Brook Care Home responded to this review on 14 Dec 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Submit a Review for Barton Brook Care Home

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: Bupa Care Homes

Date: Saturday 01 Apr 2017

more details

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Barton Brook Care Home