Barton Brook Care Home

201 Trafford Road, Salford, Manchester M30 0GP
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9.5 150 Reviews
  • Barton Brook Care Home, Manchester
Situated in a peaceful area of Eccles, near Salford, Barton Brook is a friendly, 120 bed care home that offers residential and nursing care for older people and people living with dementia.

The newly refurbished Monton Household will be opening on Monday 13th February and welcoming residents with dementia nursing needs.

Barton Brook has a number of smaller, welcoming households, each has a number of sitting rooms, dining areas and quieter areas for residents to relax, dine, exercise, socialise and be creative.

The wonderful landscaped garden and patio is the perfect place to spend time with friends and family, and is happily looked after by some of the home's Residents.

All the bedrooms are bright, comfortable and easily accessible by wheelchair.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please note fees exclude Funded Nursing Care. Please enquire with the Home for full pricing list.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Tom Lovell (Interim Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (120)

Barton Brook Care Home Reviews (150)

9.5

Barton Brook Care Home has a Review Score of 9.5 (9.503) out of 10, based on 29 reviews in the last 2 years.
Over all time Barton Brook Care Home has 150 reviews.

Overall Experience
  • 100
  • 43
  • 6
  • 0
  • 1
Date Published
  • 150
  • 3
  • 17
  • 29
  • 121
Reviewer Connection to Barton Brook Care Home
  • 54
  • 21
  • 13
  • 13
  • 8
  • 7
  • 5
  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 150, showing 141-150
Review from Pamela H (Mother of Resident) published on 30 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is treated by staff with kindness, dignity, laughs and smiles with her care. She is always clean and well dressed and my family are all very pleased she is happy and well looked after there.
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Review from Edward M (Husband of Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife is a resident of Barton Brook Care Home. She and I are treated very well by all staff. If only the food was as good as the staff, it would be great.
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Review from Lisabeth L (Wife of Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very friendly and extremely helpful. Really motivated my husband and got him out of bed and dressed. I felt very comfortable knowing that he was safe and well looked after.
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Review from J H (Daughter of Resident) published on 24 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My personal experience with Barton Brook has been excellent and hopefully will continue to do so. Admin staff through to all levels of nursing staff are very approachable and nothing is too much trouble. My father is settled and comfortable with all his needs met. What more could I ask for?
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Review from Julie C (Daughter of Resident) published on 15 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father stayed here for 1 week on a respite placement. He has stayed at other homes in the past.


The pre-admission home visit was speedy and thorough - so his admission was smooth and carers knew exactly his needs and routine. He had a happy stay and I really felt staff understood him and cared

deeply about the residents and their work.
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Review from Doreen F (Resident) assisted by family/friend published on 18 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were always helpful and caring. The food was good, the place was always spotless.
Reply from Jayne Duck, Customer Services Administrator at Barton Brook Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

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Review from B R (Daughter of Resident) published on 4 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a visitor, I am made welcome, if I need to discuss anything it is done straight away. My only observation is more staff are required to enable staff to interact more with residents as their duties hinder this.
Reply from Emily Wilson, Customer Service Administrator at Barton Brook Care Home

Thank you for sharing your feedback with us. I will pass on your comments to the home's manager so they can take action regarding your comments. We really appreciate your feedback. The Bupa Customer Care Team.

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Review from F A (Wife of Resident) published on 23 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On the whole, I find the care very good. However, where it falls down is with regards to the outside space, ie the garden. Although the residents in Moss have problems they surely deserve a nice garden to walk in and sit out during the nice weather.
The staff themselves try very hard to look after
everyone I visit every day and have always found them very helpful. I know the activities coordinator works hard to arrange events but feel more occupational therapy should be arranged.
Reply from Rose Pickering, Customer Service Administrator at Barton Brook Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Siamak F (Husband of Resident) published on 14 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
5 star.
Reply from Jayne Duck, Customer Servicies Administrator at Barton Brook Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Margaret M (Resident) assisted by family/friend published on 14 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The service I receive is mainly a positive one. My only disappointment is the food - when it is presented to me, it's cold and not appetising (tasteless). The whole area regarding food needs to be looked into and revamped and make it a pleasure at mealtimes instead of a disappointment.
Reply from Jayne Duck, Customer Servicies Administrator at Barton Brook Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.

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Current Review Score: 9.5 (9.503)

Overview of Review Score

The Review Score of 9.5 (9.503) out of 10 for Barton Brook Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.503 for Barton Brook Care Home is calculated as follows: ( (230 Excellents x 5) + (79 Goods x 4) + (20 Satisfactorys x 3) + (1 Poors x 2) + (12 Very Poors x 1) ) ÷ 342 Ratings = 4.503
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barton Brook Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 May 2024

Overall Requires improvement

  • Caring Requires improvement
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Tom

Tom Lovell

Job Title: Interim Home Manager Joined: 2025

Tom is the Interim Manager at Barton Brook Care Home. His main interest and experience are in managing successful care homes housing elderly and frail Residents. Tom is experienced in care home management and is committed to providing a high–quality service.


He is ultimately responsible for the effective and professional running of the care home, but will allocate time to discuss any aspect of our Residents care or any problems they may be experiencing. Tom is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care. He is a dynamic team leader and has an ongoing interest in professional development and career progression.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barton Brook Care Home to verify any information. View our terms and conditions. Barton Brook Care Home has an Enhanced Service - more info.