Barton Brook Care Home

201 Trafford Road, Salford, Manchester M30 0GP
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9.5 150 Reviews
  • Barton Brook Care Home, Manchester
Situated in a peaceful area of Eccles, near Salford, Barton Brook is a friendly, 120 bed care home that offers residential and nursing care for older people and people living with dementia.

The newly refurbished Monton Household will be opening on Monday 13th February and welcoming residents with dementia nursing needs.

Barton Brook has a number of smaller, welcoming households, each has a number of sitting rooms, dining areas and quieter areas for residents to relax, dine, exercise, socialise and be creative.

The wonderful landscaped garden and patio is the perfect place to spend time with friends and family, and is happily looked after by some of the home's Residents.

All the bedrooms are bright, comfortable and easily accessible by wheelchair.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please note fees exclude Funded Nursing Care. Please enquire with the Home for full pricing list.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Tom Lovell (Interim Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (120)

Barton Brook Care Home Reviews (150)

9.5

Barton Brook Care Home has a Review Score of 9.5 (9.503) out of 10, based on 29 reviews in the last 2 years.
Over all time Barton Brook Care Home has 150 reviews.

Overall Experience
  • 100
  • 43
  • 6
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  • 1
Date Published
  • 150
  • 3
  • 17
  • 29
  • 121
Reviewer Connection to Barton Brook Care Home
  • 54
  • 21
  • 13
  • 13
  • 8
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  • 5
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  • 3
  • 3
  • 2
  • 2
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  • 1
  • 1
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  • 1
  • 1
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Total of 150, showing 41-60
Review from Helen R (Daughter of Resident) published on 6 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The pod is a really good idea, you are able to see your family and be close to them. After not being able to see my mum for 14 months, being in the same room and speaking to her face to face, it has helped so much with both our mental health, and peace of mind.
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Review from J B (Resident) published on 30 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On entering Barton Brook Care Home the staff (day/night) have been very supportive and encouraging with nothing too much for them. They have treated me with respect and dignity when I was unable to do things for myself. As I get more mobile they are there for me giving me encouragement and support with
a smile. They are very caring and professional in helping me get better. Without them I would find it harder to advance in the way I am. I am very grateful to all of them
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Review from C C (Daughter of Resident) published on 23 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Only been a resident for 3 months so unable to give a full account because of Covid regulations. Verbal interaction with staff is very good.
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Review from H C (Daughter of Resident) published on 21 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It has been a difficult time with the covid restrictions but mum and dad have been well cared for.
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Review from B B (Husband of Resident) published on 21 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't wish for a better care home for my wife than Moss House at Barton Brook. The management and staff are brilliant with the residents. The home is always kept very clean, I know my wife is being well looked after and that helps me very much. I don't think I could find a better care home for
my wife to stay in.
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Review from Judith Y (Daughter of Resident) published on 16 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I saw Mum today for the first time in 12 months. The home has taken great care of Mum during the pandemic and the whole family have been pleased over the precautions they have taken. We can't thank them enough.
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Review from Hayley O (Daughter of Resident) published on 16 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Moss House for 4 years. The care she receives from all the team is excellent. My mum is happy and healthy. They have done a fantastic job of keeping everyone safe throughout the COVID pandemic, and for that, I thank them all.
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Review from Anne S (Daughter of Resident) published on 16 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is my first visit to the care home due to Covid lockdown indoor. Have had an outside visit with my sister to visit our Mum and was really pleased to see Mum. All the staff when telephoning to ask about our mum or to speak to Mum have been really helpful. The feedback from staff has been brilliant.
The manager from Moss House has always kept us up to date about Mum's medication, how Mum is in herself and what things she needs. We can't thank them all enough for looking after our mum.
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Review from Michael L (Son of Resident) published on 15 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident for five months. Each time I have visited the home I have found all staff to be most helpful and friendly. Mum has enjoyed her time here and she can't speak highly enough of staff. She loves being here and really enjoys the company which she didn't have at home.
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Review from Oliver L (Grandson of Resident) published on 15 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff who take care of the residents. Very clean and would highly recommend. When I see my Nanna she always looks happy and healthy.
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Review from Michaela L (Daughter of Resident) published on 15 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think under the circumstances my mum has been well cared for but more importantly kept safe through the pandemic. The manager has done an outstanding job, she has gone above and beyond to keep COVID out of the unit. My mum always looks presentable when I visit her at the window and happy. As long
as she is safe and happy and well presented the I am happy. Also thank you to all the staff for caring for her.
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Review from Graham B (Resident) published on 15 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Veery clean environment.
Very good on PPE.
All staff helpful and kind.
Really pleasant atmosphere.
Well done, everyone.
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Review from Y C (Granddaughter of Resident) published on 14 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My grandma has only been at the care home for three months. Due to Covid restrictions, not been able to enter and see her room etc. She has had window visits and when we call she seems settled and happy.
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Review from J L (Friend of Resident) published on 16 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone was always very welcoming and pleasant.
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Review from Lilian S (Wife of Resident) published on 9 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Because of Covid19 restrictions, I am unable to answer some of the questions. My husband was very reluctant to go into care for respite but ended up loving it. I phone them every day to check up on him, and the staff and manager I spoke to were always very pleasant. My husband's mental health nurse
went to visit him several times and told me he was loving being kept busy and "helping staff" and joining in dancing and singing. Can't thank Moss House enough.
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Review from A D (Son of Resident) published on 26 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Moss House is brilliant. The staff are very good, caring and seem to enjoy their hob. The manager is great, caring and also very helpful any problems and she gives us a ring.
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Review from M D (Daughter-in-law of Resident) published on 26 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law has been in Moss House for the past 4 years he has dementia, he is happy and well cared for. Unfortunately because of the pandemic, we have been unable to visit, but a phone call every week to Moss House enables us to know he is well. Any problems and they phone us immediately. The
staff are brilliant with him and the manager of Moss House is understanding, we know she cares for all the residents, their welfare and well being is her main concern at all times. At Christmas, we received a special tree bauble she had made with a photo of dad in it! What a wonderful present for us to keep.
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Review from Alison G (Daughter of Resident) published on 17 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Have been kept up to date during the pandemic and satisfied Dad is happy and cared for.
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Review from J B (Daughter-in-law of Resident) published on 19 November 2020 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mother-in-law is treated well. But I think she needs more regular baths, she smells, hair greasy and fingernails always dirty. The home never smells nice and could do with a coat of paint.
Reply from Diane Kerwin, Hospital Liaison Team Administrator at Barton Brook Care Home

Thank you for your review, we value all feedback as this helps us to make improvements where required. The House Manager explained to you your mother-in-law’s nails are kept short by the staff team. The Home Manager visited your mother-in-law on 17 November 2020 and confirmed her nails were lovely and clean. Her hair has grown to shoulder length, it is clean and was tied neatly halfway back in a ponytail. The Home Manager also confirmed your mother-in-law is assisted to bathe two to three times weekly; this is documented in her daily Personal Care Records and your husband is kept fully informed regarding her plan of care. The Home Manager carries out daily walkarounds of the building and confirmed the care home does not smell. Since your last visit, pre-Covid-19 lockdown, the walls had been repainted although it has been identified some walls in the dining area require re-painting due to chairs rubbing against the walls. These areas will be addressed as part of the care home’s ongoing maintenance plan. Once again, thank you for bringing this matter to our attention; we aim to put the wellbeing and safety of our residents at the heart of everything we do.

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Review from Martin B (Son of Resident) published on 19 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since lockdown, Mum's hair has not been cut. I know staff are not allowed but as hair salons are now open and there is a hairdresser on site, I think checking her temperature before visits and giving residents a dry cut would help.
Reply from Diane Kerwin, Hospital Liaison Team Administrator at Barton Brook Care Home

Thank you for your review, we value all feedback as this helps us to make improvements where required. During lockdown, in accordance with Government guidelines, hairdressing was initially deemed as non-essential visiting. However, with robust hairdressing risk assessments in place, the recent changes in Government guidelines are now allowing hairdressing visits. The hairdresser is already booked to visit the care home from 23 November 2020; this was planned in advance with the Home Manager. The hairdresser must follow the Responsible Visitors Code and the Visitors Agreement, which will be completed prior to visiting the home. The House Manager will ensure your Mother is seen by the hairdresser on the day of the planned visit and will keep you fully informed when the visit takes place. Once again, thank you for bringing this matter to our attention; the wellbeing and safety of our residents remain our priority at all times.

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Current Review Score: 9.5 (9.503)

Overview of Review Score

The Review Score of 9.5 (9.503) out of 10 for Barton Brook Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.503 for Barton Brook Care Home is calculated as follows: ( (230 Excellents x 5) + (79 Goods x 4) + (20 Satisfactorys x 3) + (1 Poors x 2) + (12 Very Poors x 1) ) ÷ 342 Ratings = 4.503
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barton Brook Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 May 2024

Overall Requires improvement

  • Caring Requires improvement
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Tom

Tom Lovell

Job Title: Interim Home Manager Joined: 2025

Tom is the Interim Manager at Barton Brook Care Home. His main interest and experience are in managing successful care homes housing elderly and frail Residents. Tom is experienced in care home management and is committed to providing a high–quality service.


He is ultimately responsible for the effective and professional running of the care home, but will allocate time to discuss any aspect of our Residents care or any problems they may be experiencing. Tom is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care. He is a dynamic team leader and has an ongoing interest in professional development and career progression.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barton Brook Care Home to verify any information. View our terms and conditions. Barton Brook Care Home has an Enhanced Service - more info.