Barton Brook Care Home

Dad seems happier and has all he needs. We had a good chat & laugh with staff & other 'users'.

Great place, staff friendly. Treated my dad brilliantly. Clean rooms, great facilities. My dad was only in for a respite stay. Would recommend.

My dad was transferred from hospital to Barton Brook in January, he was only there for a few months until his passing at the end of March. All staff went above and beyond to care for dad and all staff welcomed us with warm hugs and great talks, still are keeping in touch. We consider Barton Brook staff as our family too. Fantastic support, care and compassion

I think Barton Brook, is extremely loveley, and all that work, in there, are, the carer's and all other's who work in this care home, very nice, frindley people.

The staff are friendly, pleasant and can ask questions and will always be answered, my husband has not been a resident for long and is being looked after with care.

I relate to the time my dad has been their. All staff are very polite and caring. My dad seems happy and has friends. I feel my dad has settled well and looked after in the ways he needs thankyou to all staff

The staff on Irwell House are all excellent. Very caring & professional. Unfortunately there isn't enough staff to be able to support the residents as much as is needed. ie 18 residents with approx 7 of them needing 2 carers for toileting/washing. There is generally 2 carers and 1 senior carer on! 1 carer needed in lounge at all times. The rooms need more regular cleaning.

My sister has been here 7 months. Her previous accommodation was a lot bigger than the one she is in now. I asked Luke if she could be moved and straight away he took me to look at a newly refurbished room which was bigger. I was so happy of the immediate response and they are moving her into the accommodation today. How is that? It's amazing!! Thank you to all the staff my sister is a very happy bunny.

Im a regular visitor to see my friend. Every member of staff I have encountered have been very welcoming & helpful. I feel confident that m friend is in the best place. The activity coordinator goes above & beyond. We are made to feel like a member of the family.

What particularly impressed me was the care and patience they showed the residents who were no longer able to feed or care for themselves. Nothing was too much trouble ! Many thanks to all who cared for my brother.

The home feels tired, with ongoing odour and cleanliness concerns. Food lacked variety; my father developed Type 2 diabetes during his stay, with biscuits routinely offered. Many frontline staff work hard but appear overstretched and unsupported.

All staff are positive and caring towards the service users.

My wife Pat has been at Barton Brook for over a year, I'm very happy with the care Pat is receiving. All the staff are so kind and helpful. Pat is settled and is looked after very well.

My mother has lived in Barton Brook for around 2 1/2 years. She is well looked after. The staff are always very pleasant. The care home is always clean. I am very happy with the service provided for my mother at Barton Brook Care home.

Mum has been a resident here for 3 years and has been looked after well. The staff are very caring and work hard to keep the home clean & comfortable. They are lovely with Mum and she is settled here.

Mum is on Irwell Unit & has been there for 3 years. Both me and my sister find the staff very approachable & willing to listen if we have any concerns. Mum is well cared for both with cleanliness & nutrition. I can't comment on facilities & activities as mum is bedbound and we aren't there at mealtimes but mum is obviously eating okay.

There have been many meetings held in the time my family members has been within the homes care. Not much gets done after these meetings and the home manager doesn't even take minutes via laptop/paper of the meetings to action what has been reported or are concerns.

Thank you for being so patient with her. It means so much.

Also Ive been waiting 6 months for my mums door to be fixed/replaced.

I can only speak for Moss Dementia Unit. I have nothing but praise for Moss. The manager Blessing is incredible. He has improved the unit 200%. Kind caring and REALLY cares. Xavier the new assitant manager is amazing he is brilliant with his residents and relatives but his medical knowledge is incredible. The carers on the ward are THE BEST!! I cannot praise or thank they enough. The laundry and domestic staff are such caring people and they too bring a great deal of happiness to Moss. More than anything I trust them all 100% with my husband Brian.