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Barton Brook Care Home

201 Trafford Road, Salford, Manchester, Greater Manchester M30 0GP
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It took all the worries away from us regarding his welfare. Thank you for everything.J M(Husband of Resident/Service User)
Barton Brook Care Home, Manchester
Barton Brook Care Home, Manchester
Barton Brook Care Home, Manchester

Situated in a peaceful area of Eccles, near Salford, Barton Brook is a friendly, 120 bed care home that offers residential and nursing care for older people and people living with dementia.

Barton Brook has a number of smaller, welcoming households, each has a number of sitting rooms, dining areas and quieter areas for residents to relax, dine, exercise, socialise and be creative.

The wonderful landscaped garden and patio is the...  

Care Provided by Barton Brook Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,150From £1,150
Residential Dementia CareFrom £1,260From £1,260
Nursing CareFrom £1,260From £1,260
Nursing Dementia CareFrom £1,360From £1,360

Please note fees exclude Funded Nursing Care. Please enquire with the Home for full pricing list.

Contact Barton Brook Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Luke Grayson(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 1

Room Information

  • Single Rooms (120)

Barton Brook Care Home Reviews (180)

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9.4

Barton Brook Care Home has a Review Score of 9.4 (9.445) out of 10, based on 54 reviews in the last 2 years. Over all time Barton Brook Care Home has 180 reviews.

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Showing 180 reviews matching selected criteria
Review from Josephine W (Partner of Resident) published on 4 June 2026 Submitted via Postal Card
Overall Experience

I think Barton Brook, is extremely loveley, and all that work, in there, are, the carer's and all other's who work in this care home, very nice, frindley people.

Reply from Davey Taverner, Reviews Team at Barton Brook Care Home

Thank you for your kind words about Barton Brook. We are glad to hear you find our carers and staff to be lovely and friendly. Your feedback will be shared with the team as we continue to uphold our commitment to quality care, respect, and support for our residents.

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Review from S A (Wife of Resident) published on 28 May 2026 Submitted via Postal Card
Overall Experience

The staff are friendly, pleasant and can ask questions and will always be answered, my husband has not been a resident for long and is being looked after with care.

Reply from Davey Taverner, Reviews Team at Barton Brook Care Home

Thank you for sharing your experience. We are pleased to hear that our staff are friendly and that your husband is receiving care with respect and support. We will continue to prioritise quality and person-centred care for all our residents and appreciate your feedback.

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Review from Andrea B (Daughter of Resident) published on 22 May 2026 Submitted via Postal Card
Overall Experience

I relate to the time my dad has been their. All staff are very polite and caring. My dad seems happy and has friends. I feel my dad has settled well and looked after in the ways he needs thankyou to all staff

Reply from Davey Taverner, Reviews Team at Barton Brook Care Home

Thank you for sharing your experience. We are delighted to hear that our staff have provided polite and caring support, helping your dad to settle well and make friends. We will share your positive feedback with our team as we continue to prioritise comfort, dignity and respect for all our residents.

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Review from Gwen W (Daughter of Resident) published on 5 May 2026 Submitted via Postal Card
Overall Experience

The staff on Irwell House are all excellent. Very caring & professional. Unfortunately there isn't enough staff to be able to support the residents as much as is needed. ie 18 residents with approx 7 of them needing 2 carers for toileting/washing. There is generally 2 carers and 1 senior carer on! 1 carer needed in lounge at all times. The rooms need more regular cleaning.

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Review from Veronica H (Sister of Resident) published on 24 April 2026 Submitted via Postal Card
Overall Experience

My sister has been here 7 months. Her previous accommodation was a lot bigger than the one she is in now. I asked Luke if she could be moved and straight away he took me to look at a newly refurbished room which was bigger. I was so happy of the immediate response and they are moving her into the accommodation today. How is that? It's amazing!! Thank you to all the staff my sister is a very happy bunny.

Reply from Davey Taverner, Marketing Manager at Barton Brook Care Home

Thank you for taking the time to review Barton Brook, we are thrilled we could accommodate your request. We always strive to make our residents as comfortable as possible. Thank you for your valued feedback on the Home, thank you again and have a lovely day.

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Review from Susanne S (Friend of Resident) published on 14 April 2026 Submitted via Postal Card
Overall Experience

Im a regular visitor to see my friend. Every member of staff I have encountered have been very welcoming & helpful. I feel confident that m friend is in the best place. The activity coordinator goes above & beyond. We are made to feel like a member of the family.

Reply from Davey Taverner, Marketing Manager at Barton Brook Care Home

Thank you for your review of Barton Brook, and thank you for being a regular visitor to our home. We appreciate your comments and are delighted you have had such a positive experience with us, and are glad you are content in the care your friend is receiving. Have a lovely day and we hope to see you soon.

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Review from J D (Sister of Resident) published on 12 March 2026 Submitted via Website
Overall Experience
My brother stayed at Barton Brook for 5 weeks restbite care.
His room was clean and comfortable as were all the bathrooms and communal areas.
But the thing that makes Barton brook are it's staff. All were warm, welcoming and super helpful.

What particularly impressed me was the care and patience they showed the residents who were no longer able to feed or care for themselves. Nothing was too much trouble ! Many thanks to all who cared for my brother.

Reply from Alison Foreman, Commercial Director at Barton Brook Care Home

Thank you very much for taking the time and trouble to review Barton Brook. We do appreciate the comments about our team members, they are very much appreciated. Kind regards

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Review from Alex N (Son of Resident) published on 10 March 2026 Submitted via Website
Overall Experience
My father lived at Barton Brook Care Home from August 2023 to February 2026. During that time the home was placed into Special Measures (Nov 2023) and later received another poor CQC rating (Dec 2025), which was not proactively shared with families. There were three permanent managers and one temporary manager in just over two years, alongside significant staff turnover, creating instability and inconsistent communication.
The current manager did not introduce himself to families and was rarely visible, often observed in his office monitoring CCTV rather than engaging with residents or staff. My only interaction with him during my father's transfer was unprofessional; I was told care plans had been sent when they had not.

The home feels tired, with ongoing odour and cleanliness concerns. Food lacked variety; my father developed Type 2 diabetes during his stay, with biscuits routinely offered. Many frontline staff work hard but appear overstretched and unsupported.

Reply from Alison Foreman, Commercial Director at Barton Brook Care Home
How sorry we were to read your review. We take onboard your comments, the team at the home have been made aware.

In such a large service, the manager of each individual 'house' is the consistent 'go to person' for all residents and their families. Each house of around 30 people is equivalent to a...  

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Review from Sandra C (Sister of Resident) published on 20 February 2026 Submitted via Postal Card
Overall Experience
The staff and overall experience of Barton brook is excellent, they are extremley supportive and any teething problems were sorted without delay.

All staff are positive and caring towards the service users.

Reply from Alison Foreman, Commercial Director at Barton Brook Care Home

Thank you very much for your honest review, it is appreciated. Thank you also for your kind comments about the team who work so hard to ensure that residents are safe, well and happy. Kind regards

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Review from James H (Husband of Resident) published on 12 February 2026 Submitted via Postal Card
Overall Experience

My wife Pat has been at Barton Brook for over a year, I'm very happy with the care Pat is receiving. All the staff are so kind and helpful. Pat is settled and is looked after very well.

Reply from Alison Foreman, Commercial Director at Barton Brook Care Home

Thank you for your review and comments, so good to know you are pleased with the care your wife is receiving. Kind regards

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Review from Joanne A (Daughter of Resident) published on 12 February 2026 Submitted via Postal Card
Overall Experience

My mother has lived in Barton Brook for around 2 1/2 years. She is well looked after. The staff are always very pleasant. The care home is always clean. I am very happy with the service provided for my mother at Barton Brook Care home.

Reply from Alison Foreman, Commercial Director at Barton Brook Care Home

Thank you very much for your ents and your ratings, the team will be pleased to know that you are happy with the service provided. Kind regards

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Review from E A (Daughter of Resident) published on 12 February 2026 Submitted via Postal Card
Overall Experience

Mum has been a resident here for 3 years and has been looked after well. The staff are very caring and work hard to keep the home clean & comfortable. They are lovely with Mum and she is settled here.

Reply from Alison Foreman, Commercial Director at Barton Brook Care Home

Thank you very much for your review, so good to know your Mum is well cared for and settled. Kind regards

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Review from J Y (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience

Mum is on Irwell Unit & has been there for 3 years. Both me and my sister find the staff very approachable & willing to listen if we have any concerns. Mum is well cared for both with cleanliness & nutrition. I can't comment on facilities & activities as mum is bedbound and we aren't there at mealtimes but mum is obviously eating okay.

Reply from Alison Foreman, Commercial Director at Barton Brook Care Home

Thank you very much for writing a review for Barton Brook. We appreciate your feedback, especially the remarks concerning the care and attention provided by the team, they will be pleased to have been mentioned. Kind regards

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Review from C D (Relative of Resident) published on 27 January 2026 Submitted via Website
Overall Experience
There is a very clear lack of funding within the home. This is visual with the staffing levels, the upkeep of the home, activities on offer, training standards and happiness of the residents. Staff lack clear understanding of residents, especially those who have a diagnosis of dementia or other lack of mental capacity. Activities on offer are the choice of the home and not the residents. The involvement for everybody is very limited.
The rooms of the residents are very outdated and non person centred. The home is very institutionlised. The residents day to day routine is fit around the hours the staff work of the rota system. Most residents will be in bed before 7pm, where this might not always be there choice at heart.

There have been many meetings held in the time my family members has been within the homes care. Not much gets done after these meetings and the home manager doesn't even take minutes via laptop/paper of the meetings to action what has been reported or are concerns.

Reply from Alison Foreman, Commercial Director at Barton Brook Care Home
We wish to respond to your review in the most positive way possible. Firstly, at every Family meeting we have a minute taker, this is not the manager, he chairs the meeting. All are welcome to review any meeting minutes for updates and progress on issues raised.

Regarding bed times, this was an...  

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Review from K H (Daughter of Resident) published on 2 December 2025 Submitted via Postal Card
Overall Experience
My mother is in a bed to asses room. You have all cared for her wonderfully.

Thank you for being so patient with her. It means so much.

Reply from Alison Foreman, Commercial Director at Barton Brook Care Home

Thank you very much for taking the time and trouble to review Barton Brook. The team work so hard to ensure that every resident receives the best of care and attention. Your feedback is much appreciated. Kind regards

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Review from Ged S (Son of Resident) published on 17 November 2025 Submitted via Postal Card
Overall Experience
My mum seems very settled here, and I love that she is less angry than at her previous care home. I really am grateful to the staff in Moss house. They do a great job. My issue would be the activities seem non existant, and there is no real one to one session eventhough the boards state its daily and I know the staff are frustrated that they dont get time to spend with the residents 121

Also Ive been waiting 6 months for my mums door to be fixed/replaced.

Reply from Davey Taverner, Marketing Manager at Barton Brook Care Home

Thank you for your feedback on how we are doing. We appreciate your honest words and would like to assure you that we take all comments and feedback seriously. We are looking into adding more activities coordinators to the team and we will have a maintenance operative loo into the replacement of...  

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Review from Patricia S (Wife of Resident) published on 12 November 2025 Submitted via Postal Card
Overall Experience

I can only speak for Moss Dementia Unit. I have nothing but praise for Moss. The manager Blessing is incredible. He has improved the unit 200%. Kind caring and REALLY cares. Xavier the new assitant manager is amazing he is brilliant with his residents and relatives but his medical knowledge is incredible. The carers on the ward are THE BEST!! I cannot praise or thank they enough. The laundry and domestic staff are such caring people and they too bring a great deal of happiness to Moss. More than anything I trust them all 100% with my husband Brian.

Reply from Alison Foreman, Commercial Director at Barton Brook Care Home

Thank you very much for writing such a positive review, and praising our Moss care team so highly for their knowledge and their kind and caring approach to resident care. They will so pleased to know that you are happy, as they work so hard and are so dedicated to resident health, safety and happiness. Kind regards

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Review from A D (Friend of Resident) published on 4 July 2025 Submitted via Website
Overall Experience

As a friend of one of the residents at Barton Brooke Care Home, I've had the pleasure of visiting regularly-and I can honestly say it's a truly special place. The home has a lovely, welcoming atmosphere and offers an impressive range of activities that bring joy and stimulation to the residents' day-to-day lives.

One of the standout features is the on-site café, which feels just like a high-street café you'd visit outside-it's a fantastic touch that brings a real sense of normality and comfort. The carers are not only incredibly attentive but also genuinely involved. They don't just provide care; they participate in activities and really connect with the residents, treating them with dignity, warmth, and respect.

It's clear that Barton Brooke isn't just a care home-it's a true home from home. The dedication and kindness of the staff shine through in every visit, and it gives me great peace of mind to know my friend is in such good hands.

Reply from Alison Foreman, Commercial Director at Barton Brook Care Home

Thank you very much for this wonderfully appreciative post. The team at the home work so hard and to have their effort acknowledged is wonderful. Yur feedback will reassure those searching for care for a loved one at the home. Kind regards

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Review from L T (Daughter of Resident) published on 22 April 2025 Submitted via Postal Card
Overall Experience

I have found my experience with my dad to be most helpful and he was well looked after and cared for. He loved being here.

Reply from Alison Foreman, Commercial Director at Barton Brook Care Home

Thank you very much for your 5* review and the positive comments provided. We appreciate that you have taken the time to submit a review. Kind regards

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Review from J T (Friend of Resident) published on 22 April 2025 Submitted via Postal Card
Overall Experience

Excellent.

Reply from Alison Foreman, Commercial Director at Barton Brook Care Home

Thank you for your wonderful review, it is appreciated!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 July 2025
Overall
Requires improvement
  • CaringRequires improvement
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (1)

Accreditations

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Meet the Team (1)

Luke Grayson
Luke GraysonJob Title:Home ManagerJoined: 2025

Luke is the Home Manager at Barton Brook Care Home. His main interest and experience are in managing successful care homes housing elderly and frail Residents. Luke is experienced in care home management and is committed to providing a high–quality service.

He is ultimately responsible for the effective and professional running of the care home, but will allocate time to discuss any aspect of our Residents care or any problems they may be experiencing. Luke is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care. He is a dynamic team leader and has an ongoing interest in professional development and career progression.

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