Berwick House Care Home, Blackpool, Lancashire
Berwick House Care Home, Blackpool, Lancashire
Berwick House Care Home, Blackpool, Lancashire

Berwick House Care Home is a delightful detached house set in its own grounds.

There are many facilities within easy reach of the home, including a general Post Office, various shops and a number of churches.

The Home and the grounds are fully equipped for wheelchair mobility, enabling Residents to retain their freedom and independence.

At Berwick House large attractive rooms are provided, most of which are en-suite. All Residents have a choice of room when possible and are encouraged to personalise it and make it their home.

Hospitality, comfort, dignity and care are the values of Berwick House Care Home and combined with its excellent facilities the home provides a comprehensive care service in a non-institutionalised setting.

The home has an established continuous programme of maintenance and refurbishment and has a nurse call system in every room in order for our Residents to be able to summon speedy assistance.

A lift and a stair lift is provided to enable immobile or infirm residents and visitors to move easily between floors.

Group: Europe Care Holdings Ltd

Person in charge: Anna Mitchell (Manager)

Local Authority / Social Services: Blackpool Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 24 Service Users

Registered Care Categories*: Dementia • Eating Disorders • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Epilepsy • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 22

Shared Rooms: 1

Rooms with ensuite WC: 20

Weekly Charges Guide: Personal Care Single £477 – £600 (These prices are only a guideline, please contact Berwick House Care Home to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Directions:

Off Lytham Road

Visiting:

We have protected meal times.

Parking:

On the street parking.

Latest Care Quality Commission* Report on Berwick House Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Berwick House Care Home has a Review Score of 9.6 (9.597)

The Review Score of 9.6 (maximum of 10) for Berwick House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Berwick House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 13 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.597 for Berwick House Care Home is calculated as follows: ( (100 Excellents x 5) + (38 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 149 Ratings = 4.597

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Berwick House Care Home is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4.8 positive Reviews (24 registered maximum number of service users ÷ 5). 13 Reviews ÷ 4.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    10
  • Good
    2
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Berwick House Care Home?

  • Extremely LIKELY
    12
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Berwick House Care Home

  • Son of Resident/Service User
    4
  • Daughter of Resident/Service User
    3
  • Husband of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • more

The staff are very friendly and helpful. They have gone the extra mile in trying to deal with my mum's behaviour which can be challenging. They spend precious time in trying to find things which make her less anxious.

How likely would you be to recommend Berwick House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff and manager have been very helpful and supportive during the residents stay. The home is well presented kept very clean and tidy with attentive and caring staff.

How likely would you be to recommend Berwick House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find Berwick House Care Home is warm and friendly. The staff are well trained in the main area for this home which is dementia.

How likely would you be to recommend Berwick House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A very warm atmosphere when entering the building. All the staff are very friendly and offer tea or coffee as soon as you arrive. There is a friendly banter with staff and residents which makes a relaxed atmosphere. I don't get to see my uncle very often as I live near London. I ring him every week and the staff are always willing to find him and pass him the phone so we can have a chat. The manageress keeps me updated with any medical needs he might have. My uncle seems very content.

How likely would you be to recommend Berwick House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I find the care home to be a friendly environment and ideal and compassionate for mums care. I do worry that there are times when I can't find a carer and I'm afraid mum will fall when not watched.
I assume there isn't enough staff to watch all the lounges at once.
The staff clearly love their job and obviously have the residents best interests at heart.

How likely would you be to recommend Berwick House Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Amazing care home for my lovely mother. Excellent staff, lovely bedroom for my mum. The care home itself was always clean and well looked after. Never once had any concerns after visiting my mum. I spent almost ten years visiting 4-5 times a week. Always felt at home. Cannot praise Berwick House and its staff enough.

How likely would you be to recommend Berwick House Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My wife has been resident at Berwick House for two years. Her condition has deteriorated significantly in that time. She is no longer able to walk, talk, read or write and can barely feed herself.
But the staff have always treated her with dignity and compassion.
I feel confident that they will continue to do their best to look after her well and ensure she has everything she needs, even when I am unable to visit personally (because of holidays or illness). I have never witnessed the staff shout at or ill-treat patients in any way.

How likely would you be to recommend Berwick House Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Berwick House is a caring welcoming place. The staff are always helpful and willing to answer any questions. The staff show so much compassion to the residents. My father was also a resident here before he passed away and would recommend Berwick House to people.

How likely would you be to recommend Berwick House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have found Berwick House to be a well-led team of committed workers trying to cope with a demanding set of clients needing a lot of looking after. Money has been spent to try and improve the home and I believe the owners of the home are committed to spend where necessary.

How likely would you be to recommend Berwick House Care Home? Likely

Average Rating: 

 3.4 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Very amicable and friendly staff, very obliging. Everything seems adequate and no complaints.

How likely would you be to recommend Berwick House Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I found the care my mum was given was really good my mum seemed to like being in this home. All staff were very kind and helpful. Plenty of activities and my mum was taken out most days.

How likely would you be to recommend Berwick House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Clean, friendly staff who are very caring for their patients/residents. The home is well looked after, always smells clean. I am very impressed with my mother's care, she has never complained.

How likely would you be to recommend Berwick House Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Staff: Excellent

Rooms: Satisfactory

Generally, the home appears to be very clean. The manager comes across as extremely professional and courteous, always on hand to answer any questions or queries that might come up. Staff are equally of a friendly manner and appear to be very attentive. My mother seems happy and the working overall atmosphere seems very relaxed and comfortable. Mother is at her most mobile for the last few years thanks to the dedication of the home. Thank you!!

How likely would you be to recommend Berwick House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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