Care Homes Owned by We Care Group in Greater Manchester

lives.

One of the standout features is the on-site café, which feels just like a high-street café you'd visit outside-it's a fantastic touch that brings a real sense of normality and comfort. The carers are not only incredibly attentive but also genuinely involved. They don't just provide care; they participate in activities and really connect with the residents, treating them with dignity, warmth, and respect.

It's clear that Barton Brooke isn't just a care home-it's a true home from home. The dedication and kindness of the staff shine through in every visit, and it gives me great peace of mind to know my friend is in such good hands.

and visited anytime. We were offered drinks and food. Staff regularly checked on her and made her as comfortable as possible.When were weren't there we got important phone calls about her health.

and made time to speak to us when we had any questions or concerns.

he was freezing. Cup of tea in his room green moldy. Caught an infection, his bed was broken, my husband had to fix it. Caught another infection which lead to Sepsis. He was rushed to hospital where he stayed one week later, we were told he is now on End of Life care. Me and my husband called to this place to complain to the manager. Her response, half of these incidents were not brought to her attention. Well you all should be ashamed and embarrassed that this has happened under your watch. After being closed down once and investigated by a consumer investigating programme this needs checking again. CQC report Care, Needs improvements. Safety, Needs improvement. My dad passed away on 13th December 2024.

Her mobility has really improved compared to when she was at home she could hardly walk now she is walking with her walking aid all the time and is able to take small steps unaided. I cannot praise the staff enough as each and every one of them are lovely very friendly and caring and it's plain to see they have the resident's best interest at heart. Every member of staff from the kitchen cleaners to the activity co-ordinator are brilliant with my grandma and goes above and beyond to support her and meet her needs. The manager is lovely she works closely with the family to ensure that the residents and family have their needs met and are happy.

good with the residents this includes kitchen cleaners and co-ordinator staff. My mum always seems to be having a laugh with one of them. The manager is a lovely lady very approachable any issues are dealt with immediately. I have nothing but praise for each and every one of them and can't thank them enough for the support and care my mum receives I sleep so much better at night knowing she is in good hands.

for the team working with families. A huge thank you to everyone at Barton Brook Care Home, from management, carers, entertainment, office, maintenance, laundry, cleaners and kitchen, you are all amazing.

happy environment. All the staff on Irwell are really nice, decent and will help you out with anything you need. Irwell is the best unit by far. It has the best manager and staff by far. I feel lucky to be on this unit. All the staff are fantastic and wonderful and that's a fact.

activities going on and I offer a helping hand. I find the unit very clean and smelling good. Since the reintroduction of unit managers, the unit has improved.

me to make. Overall, positive vibes I got after visiting resulted in this home being chosen. Knowing I can easily approach staff gives me a great degree of comfort. Daily choice of meals has been good, staff are very approachable, nothing is too much trouble.
Initial areas requiring improvement relate to TV programmes shown in the lounge, needs to cater for all residents and have music playing regularly, currently same programmes being shown which are not to all residents, needs better management to improve. Overall for all cleanliness of flooring, needs urgent improvement both in communal/residents' rooms.