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Care Homes Owned by We Care Group in Greater Manchester

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by We Care Group in Greater Manchester

Only the locations & reviews in Greater Manchester for We Care Group are showing below.

View the details of all 28 locations (with 1425 reviews) owned by We Care Group

We Care Group Locations in Greater Manchester (2)

 - Browse 2 Care Homes owned by We Care Group in Greater Manchester
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Mahogany Care Home
Marsden Street, Newtown, Wigan WN5 0TS 
9.8 70 reviews
Mahogany Care Home, Wigan, Greater Manchester
"We were so pleased to have used Mohogany Care Home. They quickly accommodated my Mother-in law. She was very happy and settled in well even…"   Read all 70 reviews
  • from £1,150 / week
  • 51 Rooms
Location Type Care Home

Mahogany Nursing in Wigan is a purpose-built facility. It is a versatile home that provides, personalised care packages for a wide range of long-term or temporary needs. The home has two ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barton Brook Care Home
201 Trafford Road, Salford, Manchester M30 0GP 
9.2 158 reviews
Barton Brook Care Home, Manchester, Greater Manchester
"My brother stayed at Barton Brook for 5 weeks restbite care. His room was clean and comfortable as were all the bathrooms and communal…"   Read all 158 reviews
  • from £1,150 / week
  • 120 Rooms
Location Type Care Home

Situated in a peaceful area of Eccles, near Salford, Barton Brook is a friendly, 120 bed care home that offers residential and nursing care for older people and people living with dementia. Barton ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

We Care Group Reviews in Greater Manchester (228)

9.3

We Care Group has a Group Review Score of 9.3 (9.304) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to We Care Group must have a Review Score.

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Review of

Barton Brook Care Home

from J D (Sister of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother stayed at Barton Brook for 5 weeks restbite care.
His room was clean and comfortable as were all the bathrooms and communal areas.
But the thing that makes Barton brook are it's staff. All were warm, welcoming and super helpful.
What particularly impressed me was the care and patience
they showed the residents who were no longer able to feed or care for themselves. Nothing was too much trouble ! Many thanks to all who cared for my brother.
Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you very much for taking the time and trouble to review Barton Brook. We do appreciate the comments about our team members, they are very much appreciated. Kind regards
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Review of

Barton Brook Care Home

from Alex N (Son of Resident) published on 10 March 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
My father lived at Barton Brook Care Home from August 2023 to February 2026. During that time the home was placed into Special Measures (Nov 2023) and later received another poor CQC rating (Dec 2025), which was not proactively shared with families. There were three permanent managers and one temporary
manager in just over two years, alongside significant staff turnover, creating instability and inconsistent communication.
The current manager did not introduce himself to families and was rarely visible, often observed in his office monitoring CCTV rather than engaging with residents or staff. My only interaction with him during my father's transfer was unprofessional; I was told care plans had been sent when they had not.
The home feels tired, with ongoing odour and cleanliness concerns. Food lacked variety; my father developed Type 2 diabetes during his stay, with biscuits routinely offered. Many frontline staff work hard but appear overstretched and unsupported.
Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeHow sorry we were to read your review. We take onboard your comments, the team at the home have been made aware.
In such a large service, the manager of each individual 'house' is the consistent 'go to person' for all residents and their families. Each house of around 30 people is equivalent to a small care home, with the manager in a house leading the team to provide excellent care to residents. It is their role to address concerns, regarding any shortcomings. Concerns would be escalated, if they were unable to be resolved. We are sorry your concerns were not heard, when they were raised.
Regarding your points, Barton Brook has 120 team members, within 4 houses; recruitment is an ongoing process. Our registered manager attends each 'Residents and Family' meeting, they are widely advertised. The refurbishment programme has been ongoing in the home for 6 months, in bedrooms and communal areas, and the registered managers door remains open to all staff, families and residents.
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Review of

Barton Brook Care Home

from Sandra C (Sister of Resident) published on 20 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and overall experience of Barton brook is excellent, they are extremley supportive and any teething problems were sorted without delay.
All staff are positive and caring towards the service users.
Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you very much for your honest review, it is appreciated. Thank you also for your kind comments about the team who work so hard to ensure that residents are safe, well and happy. Kind regards
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Review of

Barton Brook Care Home

from James H (Husband of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife Pat has been at Barton Brook for over a year, I'm very happy with the care Pat is receiving. All the staff are so kind and helpful. Pat is settled and is looked after very well.
Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you for your review and comments, so good to know you are pleased with the care your wife is receiving. Kind regards
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Review of

Barton Brook Care Home

from Joanne A (Daughter of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has lived in Barton Brook for around 2 1/2 years. She is well looked after. The staff are always very pleasant. The care home is always clean. I am very happy with the service provided for my mother at Barton Brook Care home.
Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you very much for your ents and your ratings, the team will be pleased to know that you are happy with the service provided. Kind regards
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Review of

Barton Brook Care Home

from E A (Daughter of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been a resident here for 3 years and has been looked after well. The staff are very caring and work hard to keep the home clean & comfortable. They are lovely with Mum and she is settled here.
Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you very much for your review, so good to know your Mum is well cared for and settled. Kind regards
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Review of

Barton Brook Care Home

from J Y (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is on Irwell Unit & has been there for 3 years. Both me and my sister find the staff very approachable & willing to listen if we have any concerns. Mum is well cared for both with cleanliness & nutrition. I can't comment on facilities & activities as mum is bedbound and we aren't there at mealtimes
but mum is obviously eating okay.
Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you very much for writing a review for Barton Brook. We appreciate your feedback, especially the remarks concerning the care and attention provided by the team, they will be pleased to have been mentioned. Kind regards
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Review of

Barton Brook Care Home

from C D (Relative of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
There is a very clear lack of funding within the home. This is visual with the staffing levels, the upkeep of the home, activities on offer, training standards and happiness of the residents. Staff lack clear understanding of residents, especially those who have a diagnosis of dementia or other lack
of mental capacity. Activities on offer are the choice of the home and not the residents. The involvement for everybody is very limited.
The rooms of the residents are very outdated and non person centred. The home is very institutionlised. The residents day to day routine is fit around the hours the staff work of the rota system. Most residents will be in bed before 7pm, where this might not always be there choice at heart.
There have been many meetings held in the time my family members has been within the homes care. Not much gets done after these meetings and the home manager doesn't even take minutes via laptop/paper of the meetings to action what has been reported or are concerns.
Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeWe wish to respond to your review in the most positive way possible. Firstly, at every Family meeting we have a minute taker, this is not the manager, he chairs the meeting. All are welcome to review any meeting minutes for updates and progress on issues raised.
Regarding bed times, this was an historic concern, and has long since been addressed.
The home provides varied activities and hobbies, including great entertainers. Very recent visitors to the home, including our local authority, have given very positive specific feedback, also recorded on Facebook. If there is any activity you think should be included for the resident you know, please say.
On your visits you will have seen the refurbishment of the home, this will continue into 2026. Should you wish to personalise the room of your loved one, you are welcome to do so.
Lastly, please be reassured that so much is going on in the home to continuously improve all aspect of the care and service provided. Kind regards
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Review of

Barton Brook Care Home

from K H (Daughter of Resident) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother is in a bed to asses room. You have all cared for her wonderfully.
Thank you for being so patient with her. It means so much.
Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you very much for taking the time and trouble to review Barton Brook. The team work so hard to ensure that every resident receives the best of care and attention. Your feedback is much appreciated. Kind regards
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Review of

Mahogany Care Home

from J J (Wife of Resident) published on 27 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I had concerns about the care of my husband who is difficult and often refuses to co-operate. I arranged a meeting with the manager, my concerns were taken seriously, and I am very impressed how my concerns have been managed and acted upon.
Reply from Alison Foreman, Commercial Director at Mahogany Care HomeThank you very much for your review of the home, and especially explaining how your concerns were handled. This will do much to reassure those searching for care for a loved one. Kind regards
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Review of

Mahogany Care Home

from Peter G (Partner of Resident) published on 26 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the manager down very helpful staff, more like friends than staff.
Reply from Alison Foreman, Commercial Director at Mahogany Care HomeThank you for your review of Mahogany, its great to know that there are so many areas of the home and care which you rate as 5*. It is great to know! Kind regards
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Review of

Barton Brook Care Home

from Natalie M (Daughter of Resident) published on 24 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Carers on Brindley are very good but not enough time available to be able to provide shower & hair washing at least weekly have to continue to ask for Mum's hair to be washed when its gone over a week. Lunch time meals are continuing to deteriorate, having to provide other food or else Mum would have
nothing to eat this is extra cost
Reply from Davey Taverner, Home Manager at Barton Brook Care HomeThank you for your feedback! We are happy that our caregivers are doing a great job, but we understand your concerns about time availability for showering and meal quality. We are actively working on solutions to improve these areas and appreciate you bringing it to our attention. Your mum's satisfaction and well-being are our top priorities.
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Review of

Barton Brook Care Home

from Ged S (Son of Resident) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mum seems very settled here, and I love that she is less angry than at her previous care home. I really am grateful to the staff in Moss house. They do a great job. My issue would be the activities seem non existant, and there is no real one to one session eventhough the boards state its daily and
I know the staff are frustrated that they dont get time to spend with the residents 121
Also Ive been waiting 6 months for my mums door to be fixed/replaced.
Reply from Davey Taverner, Marketing Manager at Barton Brook Care HomeThank you for your feedback on how we are doing. We appreciate your honest words and would like to assure you that we take all comments and feedback seriously. We are looking into adding more activities coordinators to the team and we will have a maintenance operative loo into the replacement of your mums door. We are thrilled to hear that mum is settled with us, the team on Moss House will be delighted to hear your wonderful words of recognition. Have a great day, thanks.
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Review of

Barton Brook Care Home

from Patricia S (Wife of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only speak for Moss Dementia Unit. I have nothing but praise for Moss. The manager Blessing is incredible. He has improved the unit 200%. Kind caring and REALLY cares. Xavier the new assitant manager is amazing he is brilliant with his residents and relatives but his medical knowledge is incredible.
The carers on the ward are THE BEST!! I cannot praise or thank they enough. The laundry and domestic staff are such caring people and they too bring a great deal of happiness to Moss. More than anything I trust them all 100% with my husband Brian.
Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you very much for writing such a positive review, and praising our Moss care team so highly for their knowledge and their kind and caring approach to resident care. They will so pleased to know that you are happy, as they work so hard and are so dedicated to resident health, safety and happiness. Kind regards
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Review of

Barton Brook Care Home

from A D (Friend of Resident) published on 4 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a friend of one of the residents at Barton Brooke Care Home, I've had the pleasure of visiting regularly-and I can honestly say it's a truly special place. The home has a lovely, welcoming atmosphere and offers an impressive range of activities that bring joy and stimulation to the residents' day-to-day
lives.


One of the standout features is the on-site café, which feels just like a high-street café you'd visit outside-it's a fantastic touch that brings a real sense of normality and comfort. The carers are not only incredibly attentive but also genuinely involved. They don't just provide care; they participate in activities and really connect with the residents, treating them with dignity, warmth, and respect.


It's clear that Barton Brooke isn't just a care home-it's a true home from home. The dedication and kindness of the staff shine through in every visit, and it gives me great peace of mind to know my friend is in such good hands.

Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you very much for this wonderfully appreciative post. The team at the home work so hard and to have their effort acknowledged is wonderful. Yur feedback will reassure those searching for care for a loved one at the home. Kind regards
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Review of

Mahogany Care Home

from Cath H (Daughter-in-law of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were so pleased to have used Mohogany Care Home. They quickly accommodated my Mother-in law. She was very happy and settled in well even though she was bedridden. Staff had listened carefully to her stories and could name her frequent visitors. We wanted to spend as much time as possible with her
and visited anytime. We were offered drinks and food. Staff regularly checked on her and made her as comfortable as possible.When were weren't there we got important phone calls about her health.
Reply from Alison Foreman, Commercial Director at Mahogany Care HomeThank you very much for your wonderful 5* review, which is very much appreciated. Kind regards
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Review of

Barton Brook Care Home

from L T (Daughter of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found my experience with my dad to be most helpful and he was well looked after and cared for. He loved being here.
Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you very much for your 5* review and the positive comments provided. We appreciate that you have taken the time to submit a review. Kind regards
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Review of

Barton Brook Care Home

from J T (Friend of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent.
Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeThank you for your wonderful review, it is appreciated!
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Review of

Mahogany Care Home

from C W (Daughter of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad only spent a couple of weeks at Mahogany due to being end of life. During his short stay, he was treated with dignity and respect. There was always a warm welcome when entering Mahogany and all staff were pleasant and extremely helpful. The nursing care was very good and the nurses showed compassion
and made time to speak to us when we had any questions or concerns.
Reply from Davey Taverner, Digital Marketing Manager at Mahogany Care HomeThank you for taking the time to review Mahogany so highly. We appreciate your feedback and are thrilled you have had a good experience with us. We are pleased that we could meet your expectations in the care of your father in his last days. Thank you again for the review, have a lovely day.
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Review of

Barton Brook Care Home

from T H (Daughter of Resident) published on 25 February 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
My dad arrived at this place on August 29th 2024. In the short time he was there he had 11 falls, pushed to the ground twice with injuries, lost 1/2 stone in weight, he was a very slim man. Went missing twice, staff unaware of his whereabouts, sat with a blanket over him with vomit and no socks on,
he was freezing. Cup of tea in his room green moldy. Caught an infection, his bed was broken, my husband had to fix it. Caught another infection which lead to Sepsis. He was rushed to hospital where he stayed one week later, we were told he is now on End of Life care. Me and my husband called to this place to complain to the manager. Her response, half of these incidents were not brought to her attention. Well you all should be ashamed and embarrassed that this has happened under your watch. After being closed down once and investigated by a consumer investigating programme this needs checking again. CQC report Care, Needs improvements. Safety, Needs improvement. My dad passed away on 13th December 2024.
Reply from Alison Foreman, Commercial Director at Barton Brook Care HomeHow saddened we were to read your review and see your ratings. To reassure you and to better understand your concerns, I understand that the Operations Director and Regional Manger has a meeting booked with you to discuss everything raised here. Kind regards
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Awards / Recognitions (0)

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