Care Homes Owned by We Care Group in Greater Manchester

nothing to eat this is extra cost

I know the staff are frustrated that they dont get time to spend with the residents 121
Also Ive been waiting 6 months for my mums door to be fixed/replaced.

The carers on the ward are THE BEST!! I cannot praise or thank they enough. The laundry and domestic staff are such caring people and they too bring a great deal of happiness to Moss. More than anything I trust them all 100% with my husband Brian.

lives.

One of the standout features is the on-site café, which feels just like a high-street café you'd visit outside-it's a fantastic touch that brings a real sense of normality and comfort. The carers are not only incredibly attentive but also genuinely involved. They don't just provide care; they participate in activities and really connect with the residents, treating them with dignity, warmth, and respect.

It's clear that Barton Brooke isn't just a care home-it's a true home from home. The dedication and kindness of the staff shine through in every visit, and it gives me great peace of mind to know my friend is in such good hands.

and visited anytime. We were offered drinks and food. Staff regularly checked on her and made her as comfortable as possible.When were weren't there we got important phone calls about her health.

and made time to speak to us when we had any questions or concerns.

he was freezing. Cup of tea in his room green moldy. Caught an infection, his bed was broken, my husband had to fix it. Caught another infection which lead to Sepsis. He was rushed to hospital where he stayed one week later, we were told he is now on End of Life care. Me and my husband called to this place to complain to the manager. Her response, half of these incidents were not brought to her attention. Well you all should be ashamed and embarrassed that this has happened under your watch. After being closed down once and investigated by a consumer investigating programme this needs checking again. CQC report Care, Needs improvements. Safety, Needs improvement. My dad passed away on 13th December 2024.

Her mobility has really improved compared to when she was at home she could hardly walk now she is walking with her walking aid all the time and is able to take small steps unaided. I cannot praise the staff enough as each and every one of them are lovely very friendly and caring and it's plain to see they have the resident's best interest at heart. Every member of staff from the kitchen cleaners to the activity co-ordinator are brilliant with my grandma and goes above and beyond to support her and meet her needs. The manager is lovely she works closely with the family to ensure that the residents and family have their needs met and are happy.

good with the residents this includes kitchen cleaners and co-ordinator staff. My mum always seems to be having a laugh with one of them. The manager is a lovely lady very approachable any issues are dealt with immediately. I have nothing but praise for each and every one of them and can't thank them enough for the support and care my mum receives I sleep so much better at night knowing she is in good hands.

for the team working with families. A huge thank you to everyone at Barton Brook Care Home, from management, carers, entertainment, office, maintenance, laundry, cleaners and kitchen, you are all amazing.