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Care Homes Owned by We Care Group in North East Lincolnshire

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Only the locations & reviews in North East Lincolnshire for We Care Group are being shown.

We Care Group Locations in North East Lincolnshire (1)

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1 Care Home owned by We Care Group in North East Lincolnshire

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Brooklands Care Home
Springfield Park, Springfield Road, Grimsby DN33 3LE
9.7107 Reviews
We Care Group
Brooklands Care Home
"My wife was in Brooklands from September 2025, before passing on the 25th March 2026. Quite frankly I could not give the home higher..."Read all 107 reviews

from £1,052 / weekSize 63 rooms

Location Type: Care Home

Brooklands Care Home is set in a lovely residential area just outside Grimsby. It is a purpose-built care home offering residential and nursing care to older people and people living with dementia. It... Read more

  • Older Person Care
  • Younger Adult Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care

We Care Group Reviews in North East Lincolnshire (107)

9.4

We Care Group has a Group Review Score of 9.4 (9.357) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to We Care Group must have a Review Score.

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Showing 107 reviews matching selected criteria
Review of Brooklands Care Home from Brian R (Husband of Resident) published on 15 May 2026 Submitted via Website•
Overall Experience

My wife was in Brooklands from September 2025, before passing on the 25th March 2026. Quite frankly I could not give the home higher commendation. The staff and management were excellent, in all departments. The carers looked after my wife's many problems with due dedication and compassion. There empathy made all the difference during a difficult time in our lives. Overall 10 put of 10 on all aspects of the care.

↩Reply from Davey Taverner, Reviews Team at Brooklands Care Home

Thank you for sharing your experience. We are grateful for your commendation of our staff and their dedication and compassion during such a difficult time. Your feedback will be shared with the team as we continue to uphold our commitment to quality care, respect, and support for our residents and their families.

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Review of Brooklands Care Home from Robert G (Resident / Service User) published on 8 May 2026 Submitted via Website•
Overall Experience

Being of a younger gentleman I was warmly welcomed and given a superb room with plenty of space to cater for my injury, my key worker Nicole has been nothing but amazing with the support and help, as have all the staff, nothing has been to much trouble for them, the manager Lisa is truly fantastic, she has been so much support for me, you don't expect a manger to be so kind and and caring, but nothing is to much trouble for her, I was hesitant about coming but now feel so welcome.

↩Reply from Davey Taverner, Reviews Team at Brooklands Care Home

Thank you for sharing your experience. We are delighted to hear that you felt warmly welcomed and supported by our team. Your kind words about our staff and the care provided truly reflect our commitment to treating our residents like family. We will share your feedback with the team to continue fostering an environment of trust and respect. We look forward to welcoming you back.

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Review of Brooklands Care Home from Frankheska T (Daughter of Resident) published on 1 May 2026 Submitted via Postal Card•
Overall Experience

I can only express my feelings as the home was brilliant. We where made to feel like every carer was family. Very welcoming from the day Mum arrived at the home. The respect shown to us and mum was absolutley excellent. Any questions or queries where answered immediatley. I would recommend this care home to everyone, Mum was cared for untill her last breath and after.

↩Reply from Davey Taverner, Marketing Manager at Brooklands Care Home

Thank you for taking the time to review Brooklands. We are thrilled you were happy with our care. Have a wonderful day.

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Review of Brooklands Care Home from Lisa M (Daughter of Resident) published on 30 April 2026 Submitted via Website•
Overall Experience
My mum was admitted in December 2025 as a result of her terminal cancer.
The facility is bright, clean and welcoming. The care provided to my mum has been compassionate and professional and I feel the staff went the extra mile to help her when other professionals engaged in helping her failed or were lacking. They got to know her as a person and treated her with kindness and respect. The staff were also very communicative.
My mum passed away a few days ago and I am glad that she found peace at the end surrounded by such wonderful people.

Absolutely recommend this facility.

↩Reply from Davey Taverner, Reviews Team at Brooklands Care Home

Thank you for sharing your experience. We are deeply sorry for your loss and appreciate your kind words about the compassionate and professional care provided. It is heartening to know that our team treated your mum with kindness and respect, ensuring she felt at peace. We will share your feedback...  

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Review of Brooklands Care Home from Richard T (Brother of Resident) published on 22 April 2026 Submitted via Postal Card•
Overall Experience

My brother for over 6 years, and now my sister for 4 years both benefitted from the wonderful care provided by this company for which we will be forever grateful. Well done to all the staff at the care home.

↩Reply from Davey Taverner, Reviews Team at Brooklands Care Home

Thank you for sharing your experience. We are delighted to hear that your brother and sister have benefitted from the quality care provided by our trustworthy team. Your kind words will be shared with our staff as we remain committed to person centred care and support.

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Review of Brooklands Care Home from K C (Daughter of Resident) published on 7 April 2026 Submitted via Postal Card•
Overall Experience

Friendly, clean, efficient. Always something for residents to do. Known by all the staff.

↩Reply from Davey Taverner, Marketing Manager at Brooklands Care Home

Thank you for your review of Brooklands we appreciate your feedback. Have a lovely day and we hope to see you again soon.

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Review of Brooklands Care Home from Jill P (Sister of Resident) published on 17 March 2026 Submitted via Postal Card•
Overall Experience

Always greeted by cheerful, helpful staff. My brother is always well groomed, well fed and looked after. Regular health checks are done and his welfare taken care of. Lovely staff all round.

↩Reply from Alison Foreman, Commercial Director at Brooklands Care Home

Thank you very much for your kind comments and your 5* ratings, both are very much appreciated.

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Review of Brooklands Care Home from Clive G (Resident / Service User) published on 28 January 2026 Submitted via Website•
Overall Experience

All the members of staff are excellent there is not one person that I have any problems with . The home is always clean and tidy and each of the rooms cleaned on a daily basis there are many activities to take part in however I don't very often take part. The food and drinks are under review at the moment but I have marked down the score as if the two chefs that are still on site were still cooking from fresh which in my view was much better

↩Reply from Alison Foreman, Commercial Director at Brooklands Care Home

Many thanks for your feedback and ratings, they are appreciated. The feedback you provide could not be better, as you are a resident at the home and able to give your opinion of the care and service you receive. We're pleased to know that you are happy with everything, except the recent changes in the kitchen, but rest assured we are onto this! Kind regards

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Review of Brooklands Care Home from George W (Daughter of Resident) published on 30 June 2025 Submitted via Postal Card•
Overall Experience

Always greeted with a warm welcome and a smile. Dad compliments the food, always a good meal. Was able to accommodate same day as request due to an emergency of carer (me) being taken ill.

↩Reply from Davey Taverner, Marketing Manager at Brooklands Care Home

Thank you for leaving us a review for Brooklands Care Home. We appreciate your feedback and are thrilled to hear that your dad is settling in well with us here. We hope you are feeling better and can visit us soon. Have a wonderful day.

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Review of Brooklands Care Home from Paul B (Son-in-law of Resident) published on 15 October 2024 Submitted via Postal Card•
Overall Experience

Since my father-in-law moved into Brooklands Care Home, he has become more sociable and outgoing. The staff are great with him and always pleasant to talk to. He is pleased with his room and enjoys the food provided. There has been an improvement in him since he moved into Brooklands which we are pleased to see.

↩Reply from Davey Taverner, Digital Marketing Manager at Brooklands Care Home

Thank you for taking the time to review Brooklands so highly. We are thrilled your father-in-law has settled in with us so well. We appreciate your feedback and will be sure to let the team know of your kind words. We strive to provide the highest standard of care at Brooklands and are delighted to have this recognised. Have a fantastic day.

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Review of Brooklands Care Home from F G (Daughter of Resident) published on 15 October 2024 Submitted via Postal Card•
Overall Experience

Delighted to have found my father a space at this wonderful facility. A real home from home. Brooklands Care Home has a friendly, family feel. Staff are very attentive to his specific needs and I can see that Dad feels relaxed and happy. He says he feels well looked after and he is enjoying the food, facilities and company of the other residents. It has provided me with peace of mind knowing Dad is well looked after. Thanks to all the wonderful staff!

↩Reply from Davey Taverner, Digital Marketing Manager at Brooklands Care Home

Thank you so much for reviewing Brooklands so highly. We couldn't be happier that your father is enjoying his time with us here at Brooklands and are delighted to have you all as part of the family. Reviews like yours really do make a difference to us. Thank you so much for your kind words, we can't wait to see you on your next visit. Have a lovely day.

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Review of Brooklands Care Home from Gill N (Daughter-in-law of Resident) published on 7 October 2024 Submitted via Postal Card•
Overall Experience
Brooklands Care Home can only be described as excellent!
It is more than a care home. The staff are outstanding and my mother-in-law calls them "her friends".

My mother-in-law is treated with dignity and the staff are so caring which for us, gives peace of mind that she is being well looked after.

↩Reply from Davey Taverner, Digital Marketing Manager at Brooklands Care Home

Good afternoon Gill, thank you so much for taking the time to review Brooklands so highly. We are delighted that you are pleased with the high standard of care we strive to provide to all of our residents. We are so glad that your mother-in-law is settled in well with us and we are able to bring...  

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Review of Brooklands Care Home from Eddie N (Son of Resident) published on 7 October 2024 Submitted via Postal Card•
Overall Experience
Wonderful place for my mum to be. To know she is looked after so well means everything.

Staff are so lovely, so much so you see them as friends rather than staff.

↩Reply from Davey Taverner, Digital Marketing Manager at Brooklands Care Home

Hello Eddie, we are thrilled that you are happy with the care we are able to provide your mum. We appreciate all feedback we receive and this is so heartwarming to hear that your mum is happy with us at Brooklands. Have a wonderful day and we hope to see you soon.

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Review of Brooklands Care Home from Joy M (Granddaughter of Resident) published on 30 August 2024 Submitted via Website•
Overall Experience
My grandad came into Brooklands for respite for 2 weeks, the staff were lovely and very welcoming to my grandad and he was well looked after and he really enjoyed his stay there, he loved the staff and he was very grateful for the help they gave him and he really enjoyed the food there he did say it was better than my nan's cooking.

Thank you once again to all the staff at Brooklands for taking care of my grandad we appreciate everything you did for him.

↩Reply from Davey Taverner, Digital Marketing Manager at Brooklands Care Home

Thank you for taking the time to review Brooklands so highly. We are thrilled that you are satisfied with the high standard we set for ourselves. We appreciate your kind words and will be sure to let the team know. Have a wonderful day and we hope your Grandad will visit us soon.

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Review of Brooklands Care Home from Joanne N (Daughter of Resident) published on 1 August 2024 Submitted via Postal Card•
Overall Experience
My mum was a resident at Brooklands Care Home for 18 months. From the first day she moved in I felt reassured she would be happy living there. Each member of staff from the cleaners to the carers, nursing team, cook, one member of staff in particular in the office were very welcoming to my mum and our family too. We were kept updated each time we visited on my mum's health and well-being. We cannot thank them enough for the care and support they always demonstrated.
My mum sadly passed away in May from dementia. My mum's dignity was always considered.

We cannot recommend the care home highly enough. Two members of staff in particular do an amazing job along with their team of amazing staff. I take comfort in knowing my mum spent the last months of her life being cared for by that kind, caring, wonderful and happy team.

↩Reply from Davey Taverner, Digital Marketing Manager at Brooklands Care Home

Thank you for taking the time to review Brooklands so highly. We appreciate your kind words and are delighted you had such a good experience with us. Thank you for trusting us to provide the care and support for your mum, we know how difficult it can be when placing a loved one in care. Our team...  

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Review of Brooklands Care Home from J H (Son of Resident) published on 21 May 2024 Submitted via Postal Card•
Overall Experience
The care home is very good, the rooms are very nice, and the food is excellent. The staff are helpful and attentive and look after my mother very well.

The home provides numerous activities, unfortunately, my mother refuses "to join in" with the other residents. She has always been a bit of a loner. It is her loss because there are so many activities she would enjoy.

↩Reply from Davey Taverner, Digital Marketing Manager at Brooklands Care Home

Thank you for taking the time to review Brooklands. We appreciate your feedback, have a lovely day.

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Review of Brooklands Care Home from Harold C (Son-in-law of Resident) published on 16 May 2024 Submitted via Postal Card•
Overall Experience

Clean and tidy, friendly staff, happy residents, lots to do.

↩Reply from Davey Taverner, Digital Marketing Manager at Brooklands Care Home

Thank you for your amazing rating of Brooklands. We appreciate all feedback and are so happy you are content with the level of service our residents deserve. Thank you.

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Review of Brooklands Care Home from Susan L (Sister of Resident) published on 15 May 2024 Submitted via Postal Card•
Overall Experience

My brother has been in Brooklands Care Home for over a year and has benefitted from the experience. His needs are being well met and he has fostered good relationships with the staff. He has maintained a positive outlook on life and this is due, to no small degree, to the people he has come into contact with. We are pleased with most aspects of the home and hope that he will continue to have a pleasant experience.

↩Reply from Davey Taverner, Digital Marketing Manager at Brooklands Care Home

Hi Susan, thank you for taking the time to review Brooklands so highly. We are glad that your brother is settled and is benefitting from our service. Have a lovely day. Thank you.

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Review of Brooklands Care Home from Danielle G (Daughter of Resident) published on 17 November 2023 Submitted via Website•
Overall Experience

Brooklands Care Home have been good with my dad. He’s been in there for four weeks now, and the care he receives is amazing. They can’t do enough for him and us... the communication between them, myself and my sister is really good; they update us every time we go or over the phone. It feels like home-from-home for him. I would recommend Brooklands to anyone.

↩Reply from Lynn Billingham, Business Development Manager at Brooklands Care Home

Thank you for your lovely review. It is lovely to hear how happy you are with the care your dad is receiving and that it feels like home from home. I will share your kind comments with all the team.

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Review of Brooklands Care Home from L P (Daughter of Resident) published on 16 November 2023 Submitted via Website•
Overall Experience
The care home is doing a great job in looking after my mum - clean and tidy, and all staff are friendly.

The care home could do with a little more activity for the residents, but overall, I am really happy with the care my mum is receiving.

↩Reply from Lynn Billingham, Business Development Manager at Brooklands Care Home

Thank you for your lovely review. It is wonderful to hear how well looked after your mum is. We now have our full programme of activities back up and running with lots of activities and events planned in the run-up to Christmas. I will share your kind comments with all the team.

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