Brooklands Care Home

Springfield Park, Springfield Road, Grimsby DN33 3LE

Brooklands Care Home, Grimsby, North East Lincolnshire
Brooklands Care Home, Grimsby, North East Lincolnshire
Brooklands Care Home, Grimsby, North East Lincolnshire

Part of a peaceful residential area just outside Grimsby, Brooklands is a purpose-built care home offering residential, residential dementia and nursing care, as well as care for young people with physical disabilities.

This friendly home offers the choice of three sitting rooms and three dining areas. There is also a coffee shop, a hairdressing salon and treatment room, a dedicated activities room and a sunny conservatory. The lovely garden, which is looked after by some of our residents, is a favourite location in which to relax or socialise with friends and relatives. Bright and comfortable bedrooms and living areas are easily accessible by wheelchair.

The home’s caring team has created a warm family atmosphere, encouraging everyone to eat, celebrate and plan special occasions together. Residents are invited to decorate their rooms with small items of their own furniture and treasured belongings so that it feels just like home. Daily life is thoughtfully designed to support mind, body and soul.

Brooklands’ Home Manager will make sure that all residents receive the kindest possible care. The extensively trained team will deliver all the nursing and specialist care and support services that your loved one requires. Personalised care plans consider not only medical, personal and dietary needs, but also the individual’s likes and dislikes, religious preferences, and any suggestions from family members that might make their stay with us that little bit more enjoyable.

Group: HC-One

Person in charge: Melanie Walton (Home Manager)

Local Authority / Social Services: North East Lincolnshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 63 Service Users

Registered Care Categories*: Dementia • Eating Disorders • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Substance Misuse • Younger Adults

Specialist Care Categories: AIDS/HIV • Alcohol Dependence (past or present) • Alzheimer's • Anorexia/Bulimia/Self Harming • Asperger Syndrome • Autism/ASD • Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Down Syndrome • Drug Dependence (past or present) • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Prader-Willi Syndrome • Profound & Multiple Learning Disabilties • Schizophrenia • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): Polish

Single Rooms: 63

Shared Rooms: 0

Rooms with ensuite WC: 2

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Brooklands Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 17 Jan 2018

Please contact us for information regarding our bed availability

Reviews

9.7 Brooklands Care Home has a Review Score of 9.7 (9.679)

The Review Score of 9.7 (maximum of 10) for Brooklands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 35 Reviews over all time. This Average Rating is also the rating value for Brooklands Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 15 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.679 for Brooklands Care Home is calculated as follows: ( (273 Excellents x 5) + (119 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 396 Ratings = 4.679

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Brooklands Care Home is based on 15 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12.6 positive Reviews (63 registered maximum number of service users ÷ 5). 15 Reviews ÷ 12.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    26
  • Good
    9
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Brooklands Care Home?

  • Extremely LIKELY
    31
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Brooklands Care Home

  • Daughter of Resident/Service User
    8
  • Resident / Service User
    8
  • Son of Resident/Service User
    7
  • Wife of Resident/Service User
    3
  • Partner of Resident/Service User
    2
  • more

My partner was diagnosed with PSP a very progressive form of Parkinson's. I tried several homes before settling on Brooklands. The manageress and most of the staff were very supportive at my very stressful time. The manageress made sure all mine and my partner's concerns were priority, could not fault her, or her staff. Unfortunately, my partner was moved to Leicester.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are friendly, mostly approachable and seem to genuinely care for residents. They appear to have an excess of paperwork to complete which is time-consuming. For the main part, Mum felt safe which was very important to us. The place was extremely clean with no smells (which I half expected) lots of entertainment providing stimulation. Thank you for a good experience of care homes. We wouldn't hesitate to return if needed.

How likely would you be to recommend Brooklands Care Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Clare Sheehan, Care Advisor at Brooklands Care Home responded to this review on 23 Jan 2018:

Thank you for your taking the time to provide a review of Brooklands Care Home. We appreciate feedback in order that we may further improve our Services. Paperwork is a requirement and a necessity to ensure that all aspects of Care are monitored and reviewed, thus ensuring the complete well-being of each and every person within the home. We do understand that this may seem to be excessive or time-consuming, but we wish for all residents to have the kindest care that can be offered and that all Staff are aware of the needs of each of our Residents. We look forward to welcoming you back to the home on your next visit.

On entry warm welcome from any member of staff working at the time. Clean fresh smell. Bright lovely Xmas decorations, staff helpful and respond quickly to demands for help with residents needs in help with feeding and toilet. Rooms very clean with attention to individuals needs.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

I find all the staff hardworking, caring and friendly. They care for my sister better than I could do. I greatly appreciate all they do.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Brooklands is a home where the ethos is one of care and love for all it's residents, by all its staff. The nursing care given to my husband during his final weeks of his life was of loving kindness at all times, not only to him, but to all the family.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Absolutely fine, no complaints whatsoever regarding the care towards my father.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother and father are in Brooklands Care Home and all the staff are so caring, loving and helpful. It's a comfort knowing my parents are treated so well at this last stage of their lives. They are well fed, kept very clean and well entertained. The home seems to be a very happy place.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident for approximately 11 months. Since she has been here my mind has been put at ease because I know the care she is receiving is first rate. Mum is happy and relaxed at Brooklands.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The standard of the home is excellent, as is the ethos of the home - one of caring, always caring with the dignity of the patient uppermost.
The friendliness of the permanent staff is excellent.
The food is excellent.
The staff work under so much pressure but somehow remain cheerful.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Very good caring all round, clean. My brother is in the nursing department of the care home. He was given six hours to live six weeks ago in hospital, after being HDU he was transferred to the care home. All staff interact with him, despite needing palliative care, he can now feed himself and is getting out of bed. My only criticism, he could have small activities to stimulate him.

How likely would you be to recommend Brooklands Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mum spent the last few weeks of her life in Brooklands Care Home receiving end of life care for cancer. I can't praise the staff highly enough and the environment is exceptionally welcoming and kept meticulously clean. My mum was treated with utmost dignity and visiting family and friends were always made to feel very welcome. I will certainly recommend Brooklands to others should the situation arise.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Visited (by invitation) for chocolate, wine and music. Found the staff, cleanliness and residents A1. Very satisfactory.

How likely would you be to recommend Brooklands Care Home? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Good clean home with good food. Kind service and nice care. Cannot fault it.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Care / Support: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Mother has been a resident more than three years. Activities are varied, attendance not compulsory.

How likely would you be to recommend Brooklands Care Home? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Staying at Brooklands Care Home is a pleasure. The whole staff have been so courteous and helpful. I cannot fault the staff.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We looked around virtually every nursing home in the area before making the decision to take Dad to Brooklands. The first priority was to find one where the staff seemed good and the residents happy. At Brooklands, the lady in the office, who was very nice and helpful, and only too willing to show us around the home. She also introduced us to a few other members of staff along the way.

What swung decision was the cleanliness and the total lack of smell. Nearly all the homes smelled of urine, but not Brooklands, everything was fresh and clean. It was also modern, bright and airy. It was November when we first looked around and we were blown away by the impressive display of poppies, which we were told had been made by the residents.

We would rather have kept Dad at home, but as we couldn't I can honestly say that Brooklands was the best choice. All of the staff from the Manager to the cleaners were absolutely brilliant.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

From the moment the family looked around the home, the staff could not have been better. The level of care and assistance was second to none and made a very unpleasant experience that bit more bearable. His room was more than adequate and gave him dignity in his final days.
I would recommend the home to anyone else experiencing this and would like to say a huge thank you to the brilliant staff, especially the manager as without them, we would have really struggled. Thank you all.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father was resident here for 2 weeks end of life care. The management and staff could not have been kinder and more efficient in their care and consideration. Nothing was too much trouble.
I could not have wished for any better treatment of Dad as he came to the end of his life.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

I placed my father into Brooklands Care Home for his end of life care. As it happened that was for just short of two weeks. The level of care my father received was excellent all the way up to the end of his life.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I visit nearly every day and as I walk through the door I am greeted with laughter and goodwill, upstairs and all over the home.
The place is really looked after and my partner is looked after very well too with kindness and respect.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Everything is good. Care is great, food is great.
Nothing to complain about.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

My brother came to stay following an illness. He was looked after very well, I would recommend Brooklands Care Home.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

In July, the family had to make the difficult decision to place our mother in a nursing home. We visited three locally and our first choice was Brooklands, fortunately, they had a place and were able to take our mother immediately. She was welcomed warmly and since that time we and my mother have nothing but praise for the staff who she continually tells me are very kind.
The staff take the time to pop in and speak to her. She is much improved in both her health and well being which I put down to the care she is being given and as she tells me she now feels safe.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Out of all the homes my son and I visited, Brooklands is the best in this town. The staff are wonderful, nothing is a trouble and they treat all the residents with dignity and respect. The meals are really good and you can go to the kitchen and ask for whatever you want. Everywhere is very clean and tidy.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

A most enjoyable experience, the staff and all who wait on are exceptionally good. The meal they put on for residents and relations was as good as any restaurant, the atmosphere was very relaxed and happy.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Staff and kitchen staff made a very good evening. Food very good, all staff helpful. Very good care home in everything they do.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Clean and fresh atmosphere with caring staff. Food and facilities very good. We have noticed a big improvement since the permanent manager and activities person have been employed.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

The care given at this care home is excellent and love, dignity and comfort given by all cannot be ignored, as a daughter, these things are important, to trust your loved ones to someone elses care means a lot. This home is well run and clean and comfortable for residents and people visiting, nothing is too much trouble- staff are very friendly. My mother had a lot of help with personal care and her dignity was upheld always, nurses, carers, cleaners, cooks, everyone are the best in this care home.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I was very well cared for in a happy environment. Everyone very helpful nothing is too much trouble.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I can not fault the care here. The food is very good. All the staff are very nice and friendly. I would like to thank all the staff for their care.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Since it became apparent my dads care needs had increased, I chose Brooklands. Since then his needs have increased as his dementia has deteriorated. The lady in the office has been so helpful and kind and the staff in the Brooklyn unit are all fabulous, so caring and conscientious. The residential rooms are lovely and the whole place is bright and clean.
It was an emotional decision to move dad from my home into a care home but I don't believe I could've made a better choice.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I found all the carers at Brooklands Care Home very good in every aspect of their job towards my dad and also to other people.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Plenty of well trained motivated staff who are open to questions and concerns.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

I have been in a few care homes over the years, and this is head and shoulders above the others. The care, gentleness, kindness, genuine interest in my mum, and all others exceeds my expectations. Well run, organised. If won the lotto I would give the staff here half of it.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum could not be better looked after in the home.

How likely would you be to recommend Brooklands Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

Melanie

Melanie Walton

Job Title: Home Manager

Joined: 2016

Description:

Introducing Melanie Walton
Home Manager at Brooklands, Grimsby

What does ‘kindness’ mean to you?

“For me, kind care involves being open, honest and putting the person at the heart of their care.”
Melanie has gained over 20 years’ experience in providing care and support to people, to enrich their lives. She is a knowledgeable and committed leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Melanie joined Brooklands as Home Manager because she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Brooklands.
When asked what she enjoys most about her role, Melanie remarked: “I love ensuring that the care we provide is of a high standard, feeling like I’m making a difference and putting smiles on our Residents faces.”
Away from work, Melanie loves nothing more than getting out for a round on the golf course and has even played four times for Wales.

If you would like to find out more information about Brooklands, Melanie has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Brooklands Care Home