Brooklands Care Home

There are no words that could ever truly express how grateful we are to everyone at Brooklands Care Home for the love, kindness and care you gave our beautiful mum.

Losing Mum has been the hardest thing our family has ever had to face. Knowing that she was at Brooklands, surrounded by people who genuinely cared about her, brought us a comfort that we will always hold onto.

A very special thank you to Lisa and Sam, the managers, for all your support, kindness and understanding. Thank you for always being there for Mum and for us as a family, particularly during the difficult times.

To the senior carers Karen, Anna, Nicole and Leigh, thank you for the compassion and patience you showed Mum. And to the carers Ada, Neme, Mandy and Taylor, & lots more thank you for every smile, every kind word, every little act of care and every moment you spent making Mum feel safe, comfortable and loved. We noticed those things, and they meant so much also Harriet and Tom

My wife was in Brooklands from September 2025, before passing on the 25th March 2026. Quite frankly I could not give the home higher commendation. The staff and management were excellent, in all departments. The carers looked after my wife's many problems with due dedication and compassion. There empathy made all the difference during a difficult time in our lives. Overall 10 put of 10 on all aspects of the care.

Being of a younger gentleman I was warmly welcomed and given a superb room with plenty of space to cater for my injury, my key worker Nicole has been nothing but amazing with the support and help, as have all the staff, nothing has been to much trouble for them, the manager Lisa is truly fantastic, she has been so much support for me, you don't expect a manger to be so kind and and caring, but nothing is to much trouble for her, I was hesitant about coming but now feel so welcome.

I can only express my feelings as the home was brilliant. We where made to feel like every carer was family. Very welcoming from the day Mum arrived at the home. The respect shown to us and mum was absolutley excellent. Any questions or queries where answered immediatley. I would recommend this care home to everyone, Mum was cared for untill her last breath and after.

Absolutely recommend this facility.

My brother for over 6 years, and now my sister for 4 years both benefitted from the wonderful care provided by this company for which we will be forever grateful. Well done to all the staff at the care home.

Friendly, clean, efficient. Always something for residents to do. Known by all the staff.

Always greeted by cheerful, helpful staff. My brother is always well groomed, well fed and looked after. Regular health checks are done and his welfare taken care of. Lovely staff all round.

All the members of staff are excellent there is not one person that I have any problems with . The home is always clean and tidy and each of the rooms cleaned on a daily basis there are many activities to take part in however I don't very often take part. The food and drinks are under review at the moment but I have marked down the score as if the two chefs that are still on site were still cooking from fresh which in my view was much better

Always greeted with a warm welcome and a smile. Dad compliments the food, always a good meal. Was able to accommodate same day as request due to an emergency of carer (me) being taken ill.

Since my father-in-law moved into Brooklands Care Home, he has become more sociable and outgoing. The staff are great with him and always pleasant to talk to. He is pleased with his room and enjoys the food provided. There has been an improvement in him since he moved into Brooklands which we are pleased to see.

Delighted to have found my father a space at this wonderful facility. A real home from home. Brooklands Care Home has a friendly, family feel. Staff are very attentive to his specific needs and I can see that Dad feels relaxed and happy. He says he feels well looked after and he is enjoying the food, facilities and company of the other residents. It has provided me with peace of mind knowing Dad is well looked after. Thanks to all the wonderful staff!

My mother-in-law is treated with dignity and the staff are so caring which for us, gives peace of mind that she is being well looked after.

Staff are so lovely, so much so you see them as friends rather than staff.

Thank you once again to all the staff at Brooklands for taking care of my grandad we appreciate everything you did for him.

We cannot recommend the care home highly enough. Two members of staff in particular do an amazing job along with their team of amazing staff. I take comfort in knowing my mum spent the last months of her life being cared for by that kind, caring, wonderful and happy team.

The home provides numerous activities, unfortunately, my mother refuses "to join in" with the other residents. She has always been a bit of a loner. It is her loss because there are so many activities she would enjoy.

Clean and tidy, friendly staff, happy residents, lots to do.

My brother has been in Brooklands Care Home for over a year and has benefitted from the experience. His needs are being well met and he has fostered good relationships with the staff. He has maintained a positive outlook on life and this is due, to no small degree, to the people he has come into contact with. We are pleased with most aspects of the home and hope that he will continue to have a pleasant experience.

Brooklands Care Home have been good with my dad. He’s been in there for four weeks now, and the care he receives is amazing. They can’t do enough for him and us... the communication between them, myself and my sister is really good; they update us every time we go or over the phone. It feels like home-from-home for him. I would recommend Brooklands to anyone.