Brooklands Care Home

Springfield Park, Springfield Road, Grimsby DN33 3LE
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9.8 107 Reviews
  • Brooklands Care Home, Grimsby
Brooklands Care Home is set in a lovely residential area just outside Grimsby. It is a purpose-built care home offering residential and nursing care to older people and people living with dementia. It also provides care to people on End of Life Care and care for young people with physical disabilities, whether for long or short term care.

Brooklands Care Home is a warm, friendly home that prides itself on its excellent reputation for providing exceptional care and support to its residents, particularly for those needing end of life care.

The home is set over 2 floors and has some lovely areas for residents to socialise with family and friends. There is also a coffee shop, a hairdressing salon and treatment room and a lovely, sunny garden room overlooking the beautiful enclosed garden where residents also love to spend time.

The home also prides itself on providing fresh home cooked meals from the dedicated chefs and urges everyone to eat, celebrate and plan special occasions together in a homely setting.
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Care Provided by Brooklands Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1052 – £1350
  • Self-Funded Residential Dementia Care: £1102 – £1350
  • RESPITE Self-Funded Residential Care: £1200 – £1350
  • RESPITE Self-Funded Residential Dementia Care: £1102 – £1350

Please note: Fees exclude Funded Nursing Care. Please enquire with the home for full pricing list.

The price(s) shown are provided by the care home. Contact Brooklands Care Home for full pricing details and T&Cs.

Contact Brooklands Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Brooklands Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lisa Laws (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (63)
  • Couples/Companion Rooms (0)

Brooklands Care Home Reviews (107)

9.8

Brooklands Care Home has a Review Score of 9.8 (9.773) out of 10, based on 15 reviews in the last 2 years.
Over all time Brooklands Care Home has 107 reviews.

Overall Experience
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Date Published
  • 107
  • 8
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  • 15
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Reviewer Connection to Brooklands Care Home
  • 39
  • 16
  • 14
  • 5
  • 5
  • 4
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 107, showing 21-40
Review from Louise B (Daughter of Resident) published on 15 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff got to know Mum very quickly and were kind and friendly. They helped Mum become familiar with the routine, giving her a choice to stay in her room or join the other residents in one of the communal areas which were clean and nicely decorated. Mum enjoyed the food and was never short of drinks
and snacks being offered. Special thanks must be given to the medical team who were excellent: taking time to understand Mum's health needs and ensuring they were all addressed. We would like to send a big thank you to everyone at Brooklands.
Reply from Lynn Billingham, Business Development Manager at Brooklands Care HomeThank you for taking the time to submit a review. It is lovely to receive such wonderful feedback about the the kind and caring team at Brooklands. I will share your kind comments with all the team.
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Review from C B (Stepson of Resident) published on 27 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very helpful and they treated Mum with compassion, respect and great care. As Mum's Alzheimer's became worse they became her family and they made her time there as comfortable and reassuring as they possibly could. I would not hesitate to recommend this home to anybody who has a need for
a relative.
Reply from Lynn Billingham, Business Development Manager at Brooklands Care HomeThank you for your lovely review. We always strive to care for residents and their relatives with dignity, compassion and respect. it always lovely to hear from family members about their positive experiences. I will share your lovely comments with all the team.
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Review from Julie C (Daughter of Resident) published on 18 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother was admitted firstly to Brooklands for respite, in or around August of this year for two weeks, when us four daughters were struggling to cope with Mum being at home, after being diagnosed with Vascular dementia and Alzheimer's earlier on this year. Unfortunately, through the hot spell that
we had Mum got very poorly and was admitted to hospital and after this rocky spell, it was deemed that Mum could no longer be at home on her own. We had no hesitation but to seek Mum a place back in Brooklands, straight away. Mum settled down very quickly again. She has got a lovely set of friends and we can now rest, assured that she is safe and well looked after. Obviously, we all have teething problems, but any concerns that we have had, have been discussed and they are more than happy to work with us to find a solution. Mum has a lovely room and to top it off, she says the food is fantastic! Thank you to all staff, we feel very lucky.
Reply from Lynn Billingham, Business Development Manager at Brooklands Care HomeThank you for your lovely review. It is wonderful to hear how pleased you are with the home and how happy and well-cared for, your mum is. I will share your comments with all the team.
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Review from A T (Resident) published on 7 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been a resident for 15 years. Luckily then, my sister had worked with the care homes bosses and put me in touch and I have since enjoyed a most pleasurable time. I couldn't have found a nicer and more caring staff. There have been a few minor hiccups, but nothing too daunting. I would recommend
Brooklands, highly.
Reply from Lynn Billingham, Business Development Manager at Brooklands Care HomeThank you for your review, it is always wonderful to receive positive reviews from residents living in our homes. It is lovely to hear how happy and well cared for you are living in the home. I will share your comments with the team.
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Review from S R (Daughter of Resident) published on 6 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was admitted to Brooklands in May, after coming in for respite over a couple of years. I cannot praise the staff enough. They are always smiling and happy to help. They have made my mum very welcome and helped her to settle in very quickly.
Reply from Lynn Billingham, Business Development Manager at Brooklands Care HomeThank you for taking the time to complete a review. It is always lovely to receive such comments about our wonderful caring team, who are always happy to help. We are pleased to hear how well your mum has settled into the home. I will share your lovely comments with the all the team.
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Review from Graham R (Husband of Resident) published on 6 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was admitted to Brooklands in May 2022. She has settled really well. The care staff have been amazing, they go above and beyond. They always make me feel welcome when I visit. When I leave the home, I know that my wife is safe and well cared for.
Reply from Lynn Billingham, Business Development Manager at Brooklands Care HomeThank you for taking the time to complete a review. It is wonderful to hear how well your wife has settled in to the home and how well she is cared for. I will share your lovely comments with all the team.
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Review from Markham S (Son of Resident) published on 27 September 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father spent an unexpected two weeks at Brooklands in August 2022.
The entire staff couldn't have been more welcoming.
Not just professional, but cheerful and friendly too.
Thank you for making a stressful situation so much easier for my Dad and the whole family.
Reply from lynn Billingham, Business Development Manager at Brooklands Care HomeThank you for taking the time to review our home. We know how stressful it is for families when their loved one needs to be cared in a care home, even if it's only for a short time. It is wonderful to hear how cheerful, friendly and professional all the team were to ensure your dad settled in giving peace of mind to you and all the family. I will share your comments with all the team.
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Review from K B (Daughter of Resident) published on 20 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are always fab with mum. They are helpful and positive an excellent service and level of care. They take not of all her needs and nothing is too much trouble.
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Review from D I (Granddaughter of Resident) published on 6 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 97-year-old nanna has come on leaps and bounds since coming to the care home in 2020. She converses more and seems very happy in this setting. The food looks amazing and smells amazing. The only bad point is that they don't dish up to visitors! One lady has been amazing in setting up initially facetime
over the portal and then visits.
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Review from L E (Daughter of Resident) published on 17 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother arrived at this home in May 2020, so has been a resident for 14 months. Compared to when she was at home she seems to have improved greatly in conversation, sense of humour and concentration. She seems to be extremely happy with her place and is clean and well cared for. Personally, I am extremely
happy with her care.
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Review from L R (Daughter of Resident) published on 20 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a patient at Brooklands for respite care for 7 days in June 2021. The care, dignity and respect she received were excellent couldn't ask for better care for my mother. She also said if she goes into respite care again it would make her feel better if she is able to go to Brooklands again,
as they made her feel safe, comfortable and very caring.
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Review from Jane G (Daughter of Resident) published on 22 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was with Brooklands last year. The all-round care Brooklands provided was exceptional - from the carers, nurses, cleaning staff, chefs and management nothing was ever too much trouble.
Brooklands provided a caring, friendly and safe environment from day one. The staff were always extremely attentive
and did everything in their power to make mums time here as enjoyable and homely as possible. This was an even bigger achievement due to the additional challenges arising from the COVID restrictions.
Even when visits proved impossible the staff always managed to maintain regular communication both in terms of mums condition and also to facilitate video calls on a very regular basis with mum.
The recreational time was a key feature and the staff were very creative and inventive in their efforts to keep the residents occupied and entertained.
The carers showed kindness in everything they did and the medical team were exceptional.
I would highly recommend Brooklands to anyone.
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Review from Gill B (Daughter of Resident) published on 12 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just had another lovely FaceTime call with Mum, I very much appreciate the care and dedication of all the staff at Brooklands now and in these previous months working very hard to keep everyone well and safe. Staff are always cheery and we know that Mum is well looked after and happy and that is a great
relief to us. All the staff have given their time we know to look after everyone and keep spirits up in really difficult times as well as obviously having their own lives and families. We are very grateful to such a wonderful bunch of people, thank you.
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Review from M H (Daughter of Resident) published on 12 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has spent the last 6 years of his life here and I could not wish for better care. The staff are so kind, the food is delicious and wholesome. I will be forever grateful.
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Review from L H (Wife of Resident) published on 22 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Simply the best.
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Review from Ann-Marie G (Daughter of Resident) published on 12 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have the utmost respect for the care that my dad had received while he was in Brooklands the staff always had time to make sure that all his right care and medication and his hygiene was always a priority. They always kept us updated on everything from hospital attendance to the day to day care of
my dad. They where always helpful when we telephoned and made us feel that we could contact them anytime they are a very good care home and the staff are very compassionate about residents and there family needs.
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Review from Doreen D (Father of Resident) published on 8 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the care home staff have been very helpful and kind and very polite from when my dad came in til when he left. The staff kept me updated all the time on any changes at all towards my dad, also he had to get personal care from them all. There was never a time I felt I couldn’t phone the home up and
ask how things was going with my dad because he could be angry, but a proud man when it comes to someone else looking after him. Sometimes I needed advice too from the home and they would always help me out. All the staff was fantastic and gave my dad a very great service.
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Review from Janet M (Daughter of Resident) published on 5 January 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father recently spent several weeks in Brooklands, having been admitted for emergency respite care following a heart attack and subsequent complications. The staff couldn't do enough for him, and he was treated with the utmost kindness and respect throughout his stay there. I live in the south of
England and was unable to visit Dad due to Covid restrictions, but I was able to regularly FaceTime and speak to him on the phone, and received a daily report on his progress, to put my mind at rest. Thank you, on behalf of the whole family, to all of the staff for taking such good care of him.
As I've never actually visited Brooklands, I feel unable to comment on overall standards of cleanliness, value for money, facilities etc so have only rated them as Good, but I would rate the care and support as Excellent.
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Review from Martin S (Son of Resident) published on 15 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was admitted to "Brookland" having been given a "Fast Track" admission after a terminal illness diagnosis. She spent the last week if her life being cared for by kind, understanding, caring and compassionate staff. "Brookland" is a modern and very well managed facility with a most pleasant
atmosphere. They are doing a wonderful job during extremely difficult times.
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Review from H K (Wife of Resident) published on 30 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have completed the review for my wife. Brooklands is an excellent care home and I have every confidence in the care given.
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Current Review Score: 9.8 (9.773)

Overview of Review Score

The Review Score of 9.8 (9.773) out of 10 for Brooklands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.898 for Brooklands Care Home is calculated as follows: ( (160 Excellents x 5) + (14 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 176 Ratings = 4.898
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Brooklands Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Lisa Laws

Job Title: Interim Home Manager Joined: 2023

Lisa is Brooklands Care's Interim Home Manager. Lisa has gained a wealth of experience in providing care and support to elderly people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Lisa is ultimately responsible for the effective and professional running of the care home, but will allocate time to discuss any aspect of our residents' care or any problems they may be experiencing. She is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care. Lisa is a dynamic team leader and has an ongoing interest in professional development and career progression.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brooklands Care Home to verify any information. View our terms and conditions. Brooklands Care Home has an Enhanced Service - more info.