Brooklands Care Home

Springfield Park, Springfield Road, Grimsby DN33 3LE
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9.8 107 Reviews
  • Brooklands Care Home, Grimsby
Brooklands Care Home is set in a lovely residential area just outside Grimsby. It is a purpose-built care home offering residential and nursing care to older people and people living with dementia. It also provides care to people on End of Life Care and care for young people with physical disabilities, whether for long or short term care.

Brooklands Care Home is a warm, friendly home that prides itself on its excellent reputation for providing exceptional care and support to its residents, particularly for those needing end of life care.

The home is set over 2 floors and has some lovely areas for residents to socialise with family and friends. There is also a coffee shop, a hairdressing salon and treatment room and a lovely, sunny garden room overlooking the beautiful enclosed garden where residents also love to spend time.

The home also prides itself on providing fresh home cooked meals from the dedicated chefs and urges everyone to eat, celebrate and plan special occasions together in a homely setting.
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Care Provided by Brooklands Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1052 – £1350
  • Self-Funded Residential Dementia Care: £1102 – £1350
  • RESPITE Self-Funded Residential Care: £1200 – £1350
  • RESPITE Self-Funded Residential Dementia Care: £1102 – £1350

Please note: Fees exclude Funded Nursing Care. Please enquire with the home for full pricing list.

The price(s) shown are provided by the care home. Contact Brooklands Care Home for full pricing details and T&Cs.

Contact Brooklands Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Brooklands Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lisa Laws (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (63)
  • Couples/Companion Rooms (0)

Brooklands Care Home Reviews (107)

9.8

Brooklands Care Home has a Review Score of 9.8 (9.773) out of 10, based on 15 reviews in the last 2 years.
Over all time Brooklands Care Home has 107 reviews.

Overall Experience
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Date Published
  • 107
  • 8
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  • 15
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Reviewer Connection to Brooklands Care Home
  • 39
  • 16
  • 14
  • 5
  • 5
  • 4
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
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Total of 107, showing 41-60
Review from Daljit G (Sister of Resident) published on 28 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to express how Brooklands in Grimsby made my sister so nice and supported her in all needs, care, love, and made her so happy. They made her feel like her home. I cannot show how grateful and thankful and respect we have for all staff including the cook, cleaning, housekeeper. All staff
here, all brilliant.
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Review from S V (Relative of Resident) published on 21 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely pleased with the care and attention given to my aunt during the covid19 pandemic. It has been a great source of comfort to me that she has been happy and well looked after at Brooklands. Well done to everyone for keeping the home, residents and staff virus-free throughout. Thank you for
keeping me informed about my aunt's health and wellbeing throughout. You all deserve a 'pat on the back', Thank you.
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Review from Helen O (Daughter of Resident) published on 19 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law was fast-tracked for palliative care into Brooklands. I can honestly say for the last 2 weeks of her life, in Brooklands care home, the staff and carers were extremely nice. It was very difficult not being able to go inside because of covid but they really went out of their way especially
one member of staff, to make sure Mum could see her family on either video calls and window slots. This we as a family, all appreciated right through until the end. They all were very caring and obliging to us and Mum towards the end of her life. We as a family, thank you so much. Carry on the good work guys.
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Review from Lee S (Grandson of Resident) published on 11 August 2020 Submitted via Website • Report
Overall Experience 3.0 out of 5
I just want to say a massive thank you to all the staff that have looked after my grandad, he spoke highly of all the staff and very highly of the food he was served. In his words 'the food is a la carte - I'm very well fed'.
I also want to thank the staff for enabling him to WhatsApp me a video it's
been so god to see him face to face rather then just speaking to him on the phone, and with him not being able to have the technology at home it's been great to see him. Once again thank you so much.
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Review from Alison B (Daughter of Resident) published on 26 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad had been resident at Brooklands for over three years and passed away there on Sunday evening.The staff have taken time to get to know dad and his likes, dislikes, his moods (which haven’t always been great) but most importantly they have taken time to see the small changes in him that indicate
he may be unwell, staff at Brooklands soon became tuned into dad and this allowed them to care for him in the best possible way. I was devastated when only a few weeks ago Brooklands went into “lockdown” but I know why that needed to be done keeping all residents and staff free from Covid-19. In dad’s last few days at Brooklands he was treated with all the care and dignity we could wish for. The staff not only cared for dad but for the family as well making sure we were kept informed about his care and making sure that we were supported too. My dad’s “Girls” looked after him like the true angels they are right to the end. We will be eternally grateful to all the staff at Brooklands.
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Review from John C (Son of Resident) published on 12 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother had a very exciting and well-travelled life, she travelled the globe in the fading years of the British Empire. She was a very independent lady who had cared for others all her life and deserved to end her days in comfort and security. Brooklands' staff provided the sort of all-round 24/7
care and support that we as a family could not. Dementia took hold latterly and the patience and understanding that her carers displayed was heartening to behold. This level of caring gave our family the confidence that we had made the right decision in choosing Brooklands for Mum's 99th year. I thank you from the bottom of my heart for giving my Mum the best care that she could wish for as she passed away peacefully.
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Review from M R (Son of Resident) published on 5 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly, well-trained staff, always welcoming and really couldn't do enough.
Facilities 1st class, clean, warm and comfy.
Only wish my mother could have been able to move to this lovely place sooner.
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Review from Ashley R (Son of Resident) published on 28 January 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum is the most special person in my world along with my beautiful wife. I didn't think it would be possible to find people who cared for her as much as me. But seemingly at Brooklands, this has been the case. Sadly I can't name names, but you all know who you are and in fact, that's each and everyone
I've met...you are all wonderful. On behalf of my wife, brothers and myself, we can't thank you enough for the love and care you have shown my Mum and also the lovely way you have accommodated us all. Thank you.
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Review from C M (Relative of Resident) published on 23 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Auntie is very well cared for. The staff are very kind and caring; always friendly. Nothing too much trouble.
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Review from B R (Resident) published on 6 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy to be a resident at Brooklands. I am well looked after and would recommend anyone to live here.
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Review from B B (Next of Kin) published on 10 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend was very happy on the occasions she stayed at Brooklands. This is where she chose to spend her last weeks of life. She was very well looked after and always said it was beautiful food.
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Review from Jo M (Daughter of Resident) published on 10 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to put the minds at ease of those relatives who are thinking of putting a loved one in a home.
What a difficult decision! The Brooklands looked after my Dad with the utmost respect, I cannot fault the care and service provided.
Obviously there had been massive improvements recently
and the care and end of life care my dad received was excellent. Also, all the family were also catered for, which in a difficult time was much appreciated. I am a registered nurse and therefore was extra critical of the staff.
Do not hesitate to bring a loved one here to be cared for.
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Review from Robert W (Son of Resident) published on 8 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was admitted to Brooklands over a week ago, as my father was diagnosed with terminal cancer in April. As the months passed and my fathers conditioned worsened, we made the decision that it would be in his best interest to go into Brooklands. I remember having the conversation with him prior
to him going. My father was a proud man but he knew we could not cope without more help, so he said that he trusted me to make the right decision. I am so glad that I agreed for him to go here. All the staff are genuinely nice caring people and my father was treated with dignity, respect and compassion from day one. The nurses were amazing and often worked over their shifts to support me and my dad in his final days but like I said, all of the staff were amazing. The rooms were comfortable and spotlessly clean and my dad always looked comfortable, clean etc. It was a real comfort to me that my dad was so well looked after towards the end, it is something that will stay with me forever.
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Review from Jeanette T (Wife of Resident) published on 22 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
If you ring the bell for attention, it usually takes a while before someone comes.
After meals, it would be nice for diners hands and mouths to be wiped, also the table in rooms where people eat in their room, who wipe food off their wheelchairs, definitely down the side of the chair cushions.
Reply from Clare Sheehan at Brooklands Care HomeThank you for your review, we value all feedback as this allows us to make improvements where required. Staff endeavour to respond to all call bells in a timely manner, however, there are times when response times may vary due to unforeseen circumstances, which are out of our control. Thank you for your suggestion in relation to hands and face cleansing following meals. Cleansing wipes are readily available in the dining area for this purpose and staff strive to maintain our Residents dignity at all times. The home has a cleaning regime in place for all equipment such as wheelchairs, over bed tables and furniture, however, we always welcome suggestions to improve the service we provide.
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Review from Ernst J (Husband of Resident) published on 17 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife was a resident in Brookland Care Home for just over 1 and a half years until she passed away and the staff were always helpful and had a smile. They not only look after my wife but me too.
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Review from Raymond D (Father of Resident) published on 29 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The establishment is very well managed. The staff are helpful and understanding of patient problems. Always clean and tidy and well staffed. I would recommend this establishment to anyone requiring care home facilities without hesitation.
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Review from L J (Mother of Resident) published on 24 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter is in Brooklands. I have been to see it at different times throughout her stay and every time I have been, everyone is very helpful, thoughtful and kind. If ever I have to go into care I would choose Brooklands. Everyone is always bright and cheerful.
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Review from W R (Daughter of Resident) published on 11 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad has only been in care for two months. I like the care home, lovely staff very clean very good with dad. It's a very friendly place.
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Review from J R (Daughter of Resident) published on 5 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to my father is great. I feel that he is getting exceptional nursing care and all the staff very caring and professional. The home is very welcoming and very clean and my father is very well looked after.
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Review from Helen B (Daughter of Resident) published on 19 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot say how lucky we were for our Dad to stay in such a lovely caring home. The staff went out of their way to make sure he was well looked after and their caring nature towards my Dad and my family went way above their roles and our expectations. He loved the staff and banter and could not have
passed in a more dignified manner. The flower at the end was very moving. The deputy nurse and all the staff really showed they cared throughout his stay.
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Current Review Score: 9.8 (9.773)

Overview of Review Score

The Review Score of 9.8 (9.773) out of 10 for Brooklands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.898 for Brooklands Care Home is calculated as follows: ( (160 Excellents x 5) + (14 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 176 Ratings = 4.898
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Brooklands Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Lisa Laws

Job Title: Interim Home Manager Joined: 2023

Lisa is Brooklands Care's Interim Home Manager. Lisa has gained a wealth of experience in providing care and support to elderly people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Lisa is ultimately responsible for the effective and professional running of the care home, but will allocate time to discuss any aspect of our residents' care or any problems they may be experiencing. She is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care. Lisa is a dynamic team leader and has an ongoing interest in professional development and career progression.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brooklands Care Home to verify any information. View our terms and conditions. Brooklands Care Home has an Enhanced Service - more info.