Brooklands Care Home

On entry warm welcome from any member of staff working at the time. Clean fresh smell. Bright lovely Xmas decorations, staff helpful and respond quickly to demands for help with residents needs in help with feeding and toilet. Rooms very clean with attention to individuals needs.

Brooklands is a home where the ethos is one of care and love for all it's residents, by all its staff. The nursing care given to my husband during his final weeks of his life was of loving kindness at all times, not only to him, but to all the family.

Absolutely fine, no complaints whatsoever regarding the care towards my father.

My mother and father are in Brooklands Care Home and all the staff are so caring, loving and helpful. It's a comfort knowing my parents are treated so well at this last stage of their lives. They are well fed, kept very clean and well entertained. The home seems to be a very happy place.

The staff work under so much pressure but somehow remain cheerful.

Very good caring all round, clean. My brother is in the nursing department of the care home. He was given six hours to live six weeks ago in hospital, after being HDU he was transferred to the care home. All staff interact with him, despite needing palliative care, he can now feed himself and is getting out of bed. My only criticism, he could have small activities to stimulate him.

My mum spent the last few weeks of her life in Brooklands Care Home receiving end of life care for cancer. I can't praise the staff highly enough and the environment is exceptionally welcoming and kept meticulously clean. My mum was treated with utmost dignity and visiting family and friends were always made to feel very welcome. I will certainly recommend Brooklands to others should the situation arise.

Mother has been a resident more than three years. Activities are varied, attendance not compulsory.

Visited (by invitation) for chocolate, wine and music. Found the staff, cleanliness and residents A1. Very satisfactory.

Good clean home with good food. Kind service and nice care. Cannot fault it.

Staying at Brooklands Care Home is a pleasure. The whole staff have been so courteous and helpful. I cannot fault the staff.

We looked around virtually every nursing home in the area before making the decision to take Dad to Brooklands. The first priority was to find one where the staff seemed good and the residents happy. At Brooklands, the lady in the office, who was very nice and helpful, and only too willing to show us around the home. She also introduced us to a few other members of staff along the way.

What swung decision was the cleanliness and the total lack of smell. Nearly all the homes smelled of urine, but not Brooklands, everything was fresh and clean. It was also modern, bright and airy. It was November when we first looked around and we were blown away by the impressive display of poppies, which we were told had been made by the residents.

We would rather have kept Dad at home, but as we couldn't I can honestly say that Brooklands was the best choice. All of the staff from the Manager to the cleaners were absolutely brilliant.

I would recommend the home to anyone else experiencing this and would like to say a huge thank you to the brilliant staff, especially the manager as without them, we would have really struggled. Thank you all.

I could not have wished for any better treatment of Dad as he came to the end of his life.

I placed my father into Brooklands Care Home for his end of life care. As it happened that was for just short of two weeks. The level of care my father received was excellent all the way up to the end of his life.

The place is really looked after and my partner is looked after very well too with kindness and respect.

Nothing to complain about.

My brother came to stay following an illness. He was looked after very well, I would recommend Brooklands Care Home.

The staff take the time to pop in and speak to her. She is much improved in both her health and well being which I put down to the care she is being given and as she tells me she now feels safe.

A most enjoyable experience, the staff and all who wait on are exceptionally good. The meal they put on for residents and relations was as good as any restaurant, the atmosphere was very relaxed and happy.