Care Homes Owned by We Care Group in Merseyside

He is taken care of well

My husband is well know by all the staff, he is very well looked after which gives me peace of mind. The staff interact very well with him and encourage him with his mobility and to joining in with activities/entertainment.

I am very pleased with the whole service and the staff is very kind, my husband very well takeing care of

We've been very happy with the care my mum has received since she moved here in 2023. The staff are kind, caring and always make an effort to involve her in activities and keep her engaged. It's lovely to see the different activities they organise and how they encourage residents to take part. The staff are approachable and supportive, and we feel reassured knowing Mum is well cared for. Overall, we're very pleased with the home and would recommend it to others.

The staff are fantastic and so helpfull we couldn't ask for more our only worry is the food. We know Mums fussy but doesn't seem to be much choice. But thats the only issue everything else we are really happy with.

I'm happy she's here.

My mum is so happy living at Broadway Nursing Home. The Staff are so kind and friendly with her. Nothing is to much trouble for them. The Nursing home meet my mums needs. The Service Users seem nice too.

Amazing staff who always go above and beyond. Very caring and friendly towards residents and family members. Fun and inclusive activities weekly. Always makes sure that my Nan is comfortable, happy and safe. We appreciate everyone.

I would like to offer a great big thank you to all the staff of Daleside Nursing Home. They are all extremely friendly, thoughtful and caring to all the residents. My wife could not have picked a better place for her mother. Thank you so much Daleside

Catherine 2 years here at the home care excellent so happy with the service.

I think that its a very well kept place for the value. The staff are very professional and tend to be very caring with the people being housed here.

freindly staff and always have the resadents out of bed and sitting up talking and mixing with people. Plus the Food looks and smells good and my grandmother for one eats the lot

We were away on holiday in the US for most of July, as we normally visit mum 3 or 4 times a week we were concerned about her not seeing us for a long time. This worry was exacerbated when we received a phone call while we were waiting to board our flight informing us that she had had a fall - but was ok. While we were away we kept in regular contact with the home, Tammy and Mohamed were wonderful in keeping us informed on how mum was, this was a great help to us. Overall, we cannot fault the level of service, the staff are very caring and the home seems to be very well managed - having someone you love in a home is a very difficult time for all parties and The Orchard help to make this situation as stress free as possible.

Been very positive experience under difficult circumstances. Friendly staff nothing too trouble. Respectful staff, my dad is very happy and he is always clean and tidy whenever we have come to visit him.

I am happy with what I have seen with there service for my dad . My dad is always happy and clean everytime we come to see him. All the staff are very friendly and respectful towards everyone. And his room is always clean .

Well done to all of the staff, their attitude towards care is exceptional and also towards relatives and friends visiting.

Dad has been a resident at the orchard since October 2024. We are happy overall with dads care and any issues we have had have been dealt with appropriately and quickly. We can tell staff care about dad and know him well, especially Harshika who is definitely dads favourite. We feel happy knowing dad is safe.

I can not fault anything in the nursing home Really looked after my dad always Make sure he is happy. And they always update you on anything concerning my Dad. Food looks good and rooms are clean and there is outdoor area to seat outside.

Excellant care home. Staff very attentive and caring. Dad is cared for very well.

Mum spent 4 weeks here and it was 4 weeks too long, her safety was compromised as it took 4 weeks to have a key-coded door that led to her room fixed 2 complaints to the manager fell on deaf ears + finally an email to the CEO got it fixed in the meantime mum has EMI residents come into her room, a gentleman expose himself while trying to use her toilet Mum's anxiety increaded immensely during this stay and not once did the manager apolgise or go see Mum she preferred to deny knowing of the issue in effect blaming the staff Not what I call care, safety or compassion. I would not put a loved one this place.