Broadway Nursing & Residential Home

22/32 Flemington Avenue, Clubmoor, Liverpool L4 8UD
Review Us
9.6 22 Reviews
  • Broadway Nursing & Residential Home, Liverpool
Broadway Nursing & Residential Home in Liverpool is a single-storeyed building retains many of the features of the former school, like large spacious assembly and recreational halls, adapted for use to provide communal areas for residents.

Both long and short term, nursing, residential and dementia residential care is available on one location. There are large gardens, mainly laid to lawn, with a patio, pathways and flower borders.

Balanced, nutritious meals are served to residents each day.

Highly trained staff attend to residents' needs with dignity and respect.

Broadway is situated in a quiet side road in an area that is mainly residential with a range of shopping, recreational and local amenities close by.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please note: Fees exclude Funded Nursing Care. Please enquire with the home for full pricing list.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Benedicta Thodlana (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (5)
  • Single Rooms with Ensuite Wet Room (28)

Broadway Nursing & Residential Home Reviews (22)

9.6

Broadway Nursing & Residential Home has a Review Score of 9.6 (9.637) out of 10, based on 11 reviews in the last 2 years.
Over all time Broadway Nursing & Residential Home has 22 reviews.

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Date Published
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Reviewer Connection to Broadway Nursing & Residential Home
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Total of 22, showing 1-20
Review from Linda R (Sister of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very helpful and caring. Always there if you have a problem.
Reply from Davey Taverner, Marketing Manager at Broadway Nursing & Residential Home

Thank you for taking the time to review Broadway so highly. We are thrilled to know you are pleased with the high level of care we aim to provide. Have a wonderful day.

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Review from Pauline S (Cousin of Resident) published on 25 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My cousin has been cared for really well. The staff are all extremely kind and caring. Also they demonstrate professionalism in their approach to my cousin. The leadership at the home is really supportive and always make time to discuss any concerns or questions I may have. Thank you for everything.
Reply from Alison Foreman, Commercial Director at Broadway Nursing & Residential Home

Thank you very much for your kind comments and ratings for Broadway Nursing and Residential Home. The team work so hard to ensure that everyone is safe, well and happy, so thanks also for highlighting their care and kindness. Kind regards

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Review from Alan E (Husband of Resident) published on 31 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Broadway care + nursing. Very impressed by the standard of the rooms for residents 'a real home from home'
Comfortable and clean, rooms are nicely decorated and residents can have there own comforts, Ie furniture belongings & Etc, the staff are so caring and polite and friendly atmosphere in abundance.
Reply from Alison Foreman, Commercial Director at Broadway Nursing & Residential Home

Thank you for your review of Broadway Nursing Home, your kind comments are appreciated and will be passed on to the team. Kind regards

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Review from F B (Husband of Resident) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been in Broadway care home for about a year, staff r brilliant, food could be improved, room brilliant, can't fault the place, keep up the good work,if I ever need to go into a home this would be my choice,
Reply from Davey Taverner, Digital Marketing Manager at Broadway Nursing & Residential Home

Thank you for reviewing Broadway so highly. We appreciate you taking the time to let us know how we are doing. We are glad we can meet your expectations for the care of your loved one. We are thrilled you are happy with your wife's care. Have a lovely day.

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Review from S L (Resident) assisted by family/friend published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff make me feel good.
Really like my room and that building just been modernised.
Staff listen to me really well.
They cater to what people need and they have nice food.
They look after my medical needs and support my disabilities.
Reply from Davey Taverner, Digital Marketing Manager at Broadway Nursing & Residential Home

Thank you for leaving us such a lovely review for Broadway Liverpool. We are thrilled you are enjoying your time with us and that we can meet your expectations. It is wonderful to have you as part of the We Care Group family. Thank you for your wonderful review, have a lovely day.

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Review from N L (Daughter of Resident) published on 21 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care my mother receives in her home. The staff make us both feel very safe. They are very well trained and know my mum very well and look after all her daily and medical needs. I live 4 hours away and have great communication with the home. It feels like she lives with family.
Reply from Davey Taverner, Digital Marketing Manager at Broadway Nursing & Residential Home

Thank you for taking the time to review Broadway. We are thrilled you are content with the care and support we offer here. At Broadway, we strive to make every resident feel like part of our family and we are thrilled you feel this way. It is our main goal to make each of our residents as comfortable as possible while being looked after in a safe and caring environment. We hope to see you soon, have a lovely day.

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Review from G O (Wife of Resident) published on 6 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff and management are very welcoming and kind.
We feel comfortable knowing that my husband is being looked after very well and is receiving good care.
Keep it up! Well done Broadway Nursing management.
Reply from Davey Taverner, Digital Marketing Manager at Broadway Nursing & Residential Home

Thank you for taking the time to review Broadway. We appreciate your kind words of recognition for our team. We are so heartened to hear your husband is receiving the high standard of care and support he deserves. Thank you for your lovely words and honest feedback. Have a lovely day and we hope to see you soon.

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Review from H W (Resident) published on 29 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very caring and kind, always on hand if you need their attendance and willing to help.
Reply from Davey Taverner, Digital Marketing Manager at Broadway Nursing & Residential Home

Thank you for taking the time to review Broadway so highly. We appreciate your feedback and are thrilled you are happy with the high level of service you have experienced. Have a wonderful day.

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Review from Lydia S (Daughter of Resident) published on 25 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went into the care home in June 2024. The care home is amazing. The staff are very caring. Mum is always laughing and singing. She is so happy. The manager goes the extra mile. Always on hand to help, she always keeps me updated on Mum when I'm not there. She is just lovely. It is such a welcoming
environment. The staff care so much about the residents and their individual needs. I was so nervous and sad about putting my mum in a home but they have made sure Mum is happy and well cared for which I will always be grateful for. It's so nice going in and seeing Mum happy and well. Thank you so much to the amazing manager and staff for all you do.
Reply from Davey Taverner, Digital Marketing Manager at Broadway Nursing & Residential Home

Thank you for taking the time to review Broadway so highly. We understand it can be a very hard decision to place a loved one in care, it is not an easy choice to make and we are heartened to hear you are happy about Mum being with us. Thank you for the lovely words of recognition for our amazing manager and her team. We want every resident and their loved ones to feel like part of our family and we are delighted you feel this way. Have a lovely day and thank you again.

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Review from Paul S (Son of Resident) published on 18 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was diagnosed with Alzheimer's in 2015 and has been a resident within Broadway Nursing since 2019. She was previously a resident in another local care home, which closed abruptly.
With a short time frame available to us, we visited multiple nursing homes throughout Liverpool and grimaced in horror
at multiple homes that I wouldn't place a rabid dog in, never mind my mum.
We decided to locate Mum within Broadway Nursing Home and overall, we've been extremely happy with our choice.
The carers have always been warm and friendly, the nursing staff are extremely professional, approachable and caring and the manager who really has gone above and beyond for us, as a family. The manager arranged for staff to attend our wedding in Cheshire to ensure Mum could be a part of our big day, took over Dad's end-of-life care when a local hospice needed to discharge him and allowed me to stay overnight with him for the last week of his life.
Reply from Davey Taverner, Digital Marketing Manager at Broadway Nursing & Residential Home

Thank you for taking the time to review Broadway so highly. We are delighted you are happy with the care we provide to your mum and also to your late father, especially when it matters most. We are proud that we can provide a warm and welcoming setting for you to visit your loved ones and are touched by your heartfelt words. Have a lovely day and thank you again.

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Review from Stephanie D (Daughter of Resident) published on 21 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are lovely and welcoming, made my mum settle right in and provide excellent care.
From personal care to singing along with Mum.
Very happy with care and support received.
Reply from Davey Taverner, Digital Marketing Manager at Broadway Nursing & Residential Home

Thank you for taking the time to rate Broadway so highly. We appreciate your kind words and are so glad your mum is settled in with us. Have a lovely day.

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Review from R M (Daughter of Resident) published on 25 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been at Broadway Nursing Care Home just under 2 months. I am very pleased with everything. Such a lovely bright room. My mum is always clean and tidy.
Reply from Lynn Billingham, Business Development Manager at Broadway Nursing & Residential Home

Thank you for taking the time to submit a review . It is lovely to hear how settled your mum is in the home and how pleased you are with everything. I'll share your kind comments with the team.

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Review from T S (Daughter of Resident) published on 17 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum was a resident in both the residential and nursing care throughout 2022. We as a family cannot thank all the staff enough for the care of our mum in the last year of her life. We found the care and dedication of the staff wonderful. We would highly recommend this care home to any of our friends.
Thank you all from the bottom of our hearts.
Reply from Lynn Billingham, Business Development Manager at Broadway Nursing & Residential Home

Thank you for taking the time to submit a review. It is lovely to hear how happy you were with the care your mum received at Broadway Care Home. I will share your comments with all the team.

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Review from Alexandra H (Partner of Resident) published on 6 July 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Disappointed there are no volunteers to have a ten-minute chat to patients at end-of-life care, as a lot do get lonely and frightened. The place needs painting and decorating and the floor needs attending to.
Reply from lynn Billingham, Business Development Manager at Broadway Nursing & Residential Home

Thank you for taking the time to submit a review. We welcome all feedback as it helps us improve. During the pandemic, for the safety of our residents, we did not allow volunteers in our home, hopefully, as we start getting back to normal this is something that we will put back into place. We are currently making improvements to the communal areas in the home, which will benefit all our residents.

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Review from Henry R (Husband of Resident) published on 2 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The experience I have received from the care home is excellent, staff are kind and very helpful, only have to ask for assistance for the wife and its carried out within minutes. I have noticed lately that she shouts when staff go past her door, and she is not eating much, I can not comment on the food
as I have only seen her having soup and a sandwich in her room. I have tried to take cakes in but she eats half and says she doesn't want any more. The staff come into the room to see if she is okay. I am a bit concerned, she is looking tired because she is not eating properly.
Reply from lynn Billingham, Business Development Manager at Broadway Nursing & Residential Home

It is lovely to hear how happy you are with the excellent care your wife is receiving at Broadway Nursing Home and how kind and helpful the team is. We know how worrying it can be when a loved one starts to lose their appetite but, following our recent meeting with you, we hope we have reassured you of how we are working with our catering team to provide a stimulating dining experience for your wife.

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Review from S G (Daughter of Resident) published on 31 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been a resident at the above-mentioned home at first in Residential for a total of four and a half years. Firstly in Residential and at the moment care home nursing. The manager and staff go above and beyond. I think they are amazing - all staff, from cleaners, carers and nursing - not forgetting
kitchen and laundry.
Reply from lynn Billingham, Business Development Manager at Broadway Nursing & Residential Home

Thank you for your wonderful review. It is lovely to get such great feedback about the whole team who work so hard to provide excellent care and support to our residents. I will share your comments with all of the team.

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Review from Laura W (Daughter-in-law of Resident) published on 25 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother In law was extremely poorly and was admitted to this care home for a number of months. I have to say, if it wasn't for your great care my mother in law wouldn't be alive and now in her own home. Big thank you to the manager for all the support shown to the family.
Reply from lynn Billingham, Business Development Manager at Broadway Nursing & Residential Home

Thank you for your kind review. It is lovely to hear how well your mother-in-law was cared for in the home and that she is now doing so well back in her own home. I will share your comments with the team.

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Review from William B (Resident) published on 12 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with care and support provided here. I am better of here than I am at home as I struggle to self medicate myself and end up in hospital.
Reply from Amin Dhanjee, Director at Broadway Nursing & Residential Home

So glad that you are happy at Broadway Nursing and satisfied with the care provided. Thank you for your review.

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Review from L M (Daughter of Resident) published on 9 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was admitted to Broadway Nursing in Sept 18. She was suffering from terminal cancer but was in no way mentally impaired. At 93, she could be brisk and very determined about her preferences but she recognised with gratitude respect, kindness and consideration she was accorded by all the staff
(including the chef!) We were made to feel welcome in the home (we visited every day) and we were confident that the medical care was excellent.
Reply from Amin Dhanjee, Director at Broadway Nursing & Residential Home

Thank you for your kind review. I'm so glad that the staff were able to meet your mother's and your requirements.

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Review from J W (Daughter of Resident) published on 29 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly staff. Feel relaxed and know my mother is getting looked after well.
Reply from Amin Dhanjee, Director at Broadway Nursing & Residential Home

Thank you so much for your kind comments.

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Current Review Score: 9.6 (9.637)

Overview of Review Score

The Review Score of 9.6 (9.637) out of 10 for Broadway Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.791 for Broadway Nursing & Residential Home is calculated as follows: ( (104 Excellents x 5) + (23 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 129 Ratings = 4.791
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.846 Points relating to the number of positive Reviews for Broadway Nursing & Residential Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13. 11 Positive Reviews ÷ 13 = 0.846
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Benedicta

Benedicta Thodlana

Job Title: Registered Manager

Benedicta is the manager at Broadway Nursing with several years of experience in the care sector managing successful care homes. She has experience in care homes and is committed to providing high-quality service. Benedicta is also responsible for the smooth running of the care home and the happiness and wellbeing of our Residents.

Frequently Asked Questions about Broadway Nursing & Residential Home

What types of Care is Broadway Nursing & Residential Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Broadway Nursing & Residential Home have?

There are 55 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Broadway Nursing & Residential Home ?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Broadway Nursing & Residential Home to the centre of Liverpool?

3.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Broadway Nursing & Residential Home to verify any information. View our terms and conditions. Broadway Nursing & Residential Home has an Enhanced Service - more info.