Please note: Fees exclude Funded Nursing Care. Please enquire with the home for full pricing list.
Broadway Nursing & Residential Home has a Review Score of 9.6 (9.590) out of 10, based on 11 reviews in the last 2 years. Over all time Broadway Nursing & Residential Home has 21 reviews.
Review from Michael S (Son of Resident) published on 13 February 2019
Submitted via Website •
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Residents are not seen as difficult or disruptive. On the contrary, I believe they are regarded as individuals with a past, a present and a future.
Thank you.
Reply from Amin Dhanjee, Director at Broadway Nursing & Residential Home
Thank you so much for your valued comments. The staff at Broadway Nursing will be pleased that their efforts have not gone unnoticed.
Facilities
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Treated with Dignity
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The Review Score of 9.6 (9.590) out of 10 for Broadway Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.744 for Broadway Nursing & Residential Home is calculated as follows: ( (99 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 129 Ratings = 4.744
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.846 Points relating to the number of positive Reviews for Broadway Nursing & Residential Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13. 11 Positive Reviews ÷ 13 = 0.846
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 25 Sep 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Benedicta is the manager at Broadway Nursing with several years of experience in the care sector managing successful care homes. She has experience in care homes and is committed to providing high-quality service. Benedicta is also responsible for the smooth running of the care home and the happiness and wellbeing of our Residents.