






Daleside Nursing Home, which is conveniently located in Rock Ferry, Birkenhead provides residential and nursing care for up to 43 older people and people living with dementia.
The home is warm and welcoming with a wonderful homely atmosphere. It has a large lounge area and a dining room with conservatory overlooking the lovely garden area where residents love to spend time enjoying the sun, when the weather allows.
All the...
Care Provided by Daleside Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 43 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
Please note: Fees exclude Funded Nursing Care. Please enquire with the home for full pricing list.
The price(s) shown are provided by the care home. Contact Daleside Nursing Home for full pricing details and T&Cs.
Contact Daleside Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- We Care Group
- Private Owned
Person in charge
- Debby Jamieson(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (37)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (21)
- Couples/Companion Rooms with ensuite Wet Room (3)
Daleside Nursing Home Reviews (21)
Daleside Nursing Home has a Review Score of 8.6 (8.582) out of 10, based on 8 reviews in the last 2 years.
Over all time Daleside Nursing Home has 21 reviews.
My sister-in-law has been a resident at Daleside for 3 months. During this time, I have found the staff to be attentive and caring, dealing with my sister-in-law, which can be very difficult to manage due to her condition. They have treated me with compassion and explained ongoing care needs with my sister-in-law when needed.
Thank you very much for taking the time and trouble to write and review, your comments and ratings are appreciated by the whole team. Kind regards
I can't speak highly enough of the staff at Daleside regarding the support they gave to my dad during the short time he was a resident there. As someone who doesn't live close to Daleside, so not able to visit as much as I would like to, it gave me peace of mind to know that he was safe and well looked after. The staff were always friendly and supportive to dad's needs, and kept me updated regarding his welfare. They were also quick to respond to any feedback or questions. During the past few weeks, when dad was poorly, the support he received was excellent, and it gave me great comfort to know that he was able to pass away peacefully, in a place he regarded as home, supported by the staff he knew and loved.
Thank you very much for writing such a great review which will be so appreciated by the whole team at the home. Kind regards
Since my wife and my partner both passed away, I had got used to looking after myself, but after a long stay in hospita,l I was placed in the home and while it has been a shock being looked after, I have to say it's been a pleasant one. All the staff are very helpful and very considerate to my needs, nothing is too much trouble for them. It has taken me a while to get used to being looked after.
Thank you very much for your review of Daleside Care Home. It is wonderful to hear about the experience of living in the care home from a resident perspective. Your opinion and comments are so valuable for potential residents and their families, so thank you for taking the time and trouble to write the review for us. We are all so glad to hear that you are settled. Kind regards
My father-in-law has only been resident at Daleside since June 2025 but I have been very impressed by the cleanliness and how caring the staff are. There is a wam and friendly atmosphere at Daleside and nothing is too much trouble for the staff if you need any questions answering. I am very impressed with my father-in-law's room which meets his needs and I know he is being well cared for. The manager is extremely helpful.
Thank you for taking the time and trouble to review Daleside Care Home. Your kind comments and ratings will be very much appreciated by the team, all of whom work so hard to ensure that residents and the home are both well cared for. Kind regards
The staff are very professional and accommodating. Nothing's too much trouble for them, my father is well looked after and kept well fed and clean and seems very happy, which is all I could ask for.
Thank you s much for your review and comments, we do appreciate your feedback. Kind regards
I enjoy being a resident at Daleside because the staff are very caring and treat me like their friends and take time to chat to me. The other residents are very nice + friendly and a few of the residents often come and chat to me. The food is great + they always serve me things I like, the chef knows I hate mash and never gives me it. My room is always cleaned to a high standard every day.
Thank you so much for your review. To have such positive feedback from a resident, is very much appreciated. Kind regards
My mum has recently moved into Daleside. I must say that the care she receives is 2nd to none! The staff are dedicated, caring, loving and a credit to their profession. I am more than happy leaving my mum in their care. It gives me peace of mind knowing that she is in a safe and caring environment.
Thank you very much for your review and ratings. To know that you have 'peace of mind' is a real accolade for the care and attention provided by the team at the home. Kind regards
I do not have a good word to say about this place, me and my family have been living a nightmare. He was always left wet and dirty. Member of staff was drinking alcohol in his room. He had 24 hour staff with him and was left black and blue. Also he had a black eye and they said it was on his glasses where he slept. We were made to feel very uncomfortable by staff members for questioning the marks and bruises and his care. His medication was missed for 15 days and they were saying to us he was too aggressive. I have so many concerns for the other residents that have no family as it's sad to see. Luckily enough my grandad is no longer here and management didn't apologise for what we had been through, just said what time is he going and are you taking him. I'd hate for anyone else to go through what we went through for all the months. I did his washing, personal care, his bedding, which was left filthy daily and his food.
Good Afternoon, we appreciate you taking the time to review Daleside. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Daleside, we are always looking for ways to improve; we appreciate your input. If you would be...
Mum has been in Daleside since July 2022. In that time she has been well looked after by Daleside's very caring and professional staff. Mum is a very specific case with individual care needs which Daleside have done everything possible to meet, including consulting with the family whenever necessary. Mum enjoys her extended Daleside family and staff/management who look after her.
Thank you for your lovely review. It is wonderful to hear how well looked after your mum is by all the team at Daleside. I will share your kind comments with all the team.
My mother was a resident at Daleside for approximately six months from January 2023 until she passed away there in July 2023. I visited my mother many times whilst she was living there. The staff were always friendly and welcoming. My mother was cared for very well with personal attention and gentleness. The home was always clean and comfortable and there were many activities and entertainments for the residents. Although my mother was suffering from advanced dementia, during her stay she was contented, warm and comfortable in her last months.
Thank you for taking the time to submit a review. It is lovely to hear how well cared for, contented and comfortable your mum was during her time in the home. I will share your kind comments with all the team.
I was reluctant at first, knowing my brother was against going into any care home and has previous trouble before in one care home, but as the length of his stay has increased I have noticed a vast improvement in his health and wellbeing. He has become more accepting of his situation and therefore hopefully easier to nurse. The staff are all very helpful and attentive to not only my brother but also the needs of visitors.
Thank you for taking the time to write a review. It is lovely to hear how well your brother has settled into the home and how his health and well-being have improved! I will share your kind comments with all the team.
Dad settled in really well, thanks to the brilliant, caring staff. He's a quiet man, but they encouraged him to join other residents in the lounge and dining room. They took him to the barbers which he loved. He had a lovely ensuite room. The meals were good and nutritional. Standards are high and the home is welcoming. I'm so glad Dad had this opportunity and my thanks to the management and staff for making this respite a relaxing experience.
Myself, sister, dad and grandchildren spent many hours with Mum and there was always a friendly face offering support not only to Mum but also to ourselves… tea, biscuits and blankets. It’s the little things that make a difference.
Whilst the UK Care system is broken, you can still find homes such as Daleside, who through good management and excellent people, can help your loved ones in their times of need.
Dear Neil, thank you for your kind review; we are happy to pass along your comments to the team here at Daleside Nursing Home! We always strive to provide top-quality care to every resident and are pleased to hear that your mum enjoyed her experience here at Daleside Nursing Home.
I can't fault Daleside they looked after my dad right up until he passed away in May and they were amazing. The staff are amazing, I had never been to a care home until my dad went there and they've been so helpful throughout I can't fault them. I can't thank them enough for all the help they gave me.
Thank you for your kind review!
After a whirlwind of events my father was admitted to Daleisde for a period of rehabilitation, given the press regarding nursing homes I was apprehensive, however, I met my father at the nursing home on the day of his admission we where treated with respect and made to feel very welcome from the beginning of his stay right through till he returned home. The staff where friendly and approachable, always willing to assist both myself and my father, he stated that he was happy and was having a good break whilst getting back on his feet. The food was very good he was given a choice each day and even made something that wasn't on the menu as that's what he fancied, everyone couldn't accommodate us enough, the staff work very hard to make patients as comfortable as possible.
My mum was transferred here while waiting to be assessed. The first night she fell out of bed, nothing was put in place to prevent this although they were told that mum tries to get out of bed. The following day a mattress was put on the floor next to the bed. The first few weeks seemed ok. But it went downhill quickly, the staff were there just to tick boxes, that is what we picked up on. She has lost her sight and we asked that when staff did anything with her that they say to her what they were doing. But once when visiting I saw a carer go up and put her arm out to help mum get into a wheelchair, not once did she say anything. So I asked again that they would say what they were doing and then she would not be so agitated. We understood that there are other residents to care for but if they could shout and let her know they knew she was looking for help. In fact, all that she wanted to know was there was help available. She is in a new place and is treated as a person.
I can't thank the staff at Daleside Nursing Home enough for the care and patience they had for my Dad during his residency. We were met with a friendly and hospital attitude by everyone and considering the pressure these people are under on a day to day basis they deserve whole lot more credit and respect then they are sometimes given. I can wholeheartedly recommend Daleside to anyone. My Dad was given excellent service and is now at home recovering well.
Thanks
Mum was moved to Daleside in January of this year.
It was a very hard transition for Mum and myself to make, knowing that this was the only way we could ensure that she would be cared for 24 hours a day.
Staff at Daleside were very nice, kind and helpful. Mum was always treated with the greatest respect. My husband and I spent days and weeks with Mum, and when we couldn't be there I rang 5/6 times a week to talk to either the Sister in charge or staff in the main office. Nothing was too much trouble and I always received the truth, even though it was not what I wanted to hear.
I have the greatest respect for everyone who works there. Thank you all. My Mum passed away on 27 July 2017.
My aunt has been a resident at Daleside for a number of years. Throughout her time she has received in my opinion the best possible care, she has many medical problems all at which are seen to at the highest standard. when visiting, we are always offered a cup of tea and ensure we are comfortable along with my aunt. Staff strive to accommodate my aunt's needs whilst maintaining her dignity, she is always given the utmost respect. She is always presentable and often we arrive to see staff sat with her painting her nails or singing along to musicals with her - her favourite past time. Daleside has a warm caring atmosphere and nothing is too much trouble everything we ask for my aunt's needs are met. the staff are welcoming and friendly.
For 2 weeks prior to her death in October 2016, my mother was a permanent resident of Daleside Nursing Home. Visiting Daleside on an almost daily basis, I would rate this home as being; at best satisfactory and at worst, very poor.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 September 2025Requires improvement
- CaringRequires improvement
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Daleside Nursing Home.
There are no upcoming events for Daleside Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Daleside Nursing Home.
Accreditations
There are no accreditations posted yet for Daleside Nursing Home.
Meet the Team (1)

Debbie is the Home Manager at Daleside Nursing Home. Her main interest and experience are in managing successful care homes housing elderly and frail Residents, some of whom may have complex needs.
Debbie is very experienced in care home management and is committed to providing a high–quality service. She is ultimately responsible for the effective and professional running of the care home, but will allocate time to discuss any aspect of our residents' care or any problems they may be experiencing. Debbie is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care. She is a dynamic team leader and has an ongoing interest in professional development and career progression.
Frequently Asked Questions about Daleside Nursing Home
What types of Care is Daleside Nursing Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Daleside Nursing Home have?
There are 37 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Daleside Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room are some of the Facilities & Services.
How far is Daleside Nursing Home to the centre of Birkenhead?
1.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Daleside Nursing Home to verify any information. View our terms and conditions. Daleside Nursing Home has an Enhanced Service -more info.