






Riversdale offers residential care to up to 40 people living with a range of care needs, as well as those living with dementia.
Situated in a beautiful residential area in West Kirby, Merseyside, it is adjacent to South Parade and West Kirby Beach and close to local amenities and transport links.
The home has three floors, with a lift for ease of access. There are communal areas for socialising and the...
Care Provided by Riversdale
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
(These prices are only a guideline, please contact Riversdale to find out the exact price for your requirements.)
The price(s) shown are provided by the care home. Contact Riversdale for full pricing details and T&Cs.
Contact Riversdale to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- We Care Group
- Private Owned
Person in charge
- Chloe Bowe(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
Room Information
- Single Rooms (32)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (14)
Parking
- The home has some off road parking at the front of the home.
Riversdale Reviews (38)
Riversdale has a Review Score of 9.3 (9.329) out of 10, based on 15 reviews in the last 2 years.
Over all time Riversdale has 38 reviews.
Generally Good
Recently, 90% of the time I have to park in either Aldi or Morrisons car park and walk. If I have to pick up my Mother I have to park on the double yellow lines in Riversdale Road.
This home is the nicesest place to live, and anyone coming to live here will be proud to be here and everyone living in this home are very well treated and cared for. In every little way possible.
My Nan was very looked after at Riversdale. Staff were fantastic. My Nan lived longer than expected due to the level of care she received
My Gran is very happy at Riversdale. She is looked after. The staff are fantastic with her. They all treat her with respect at all times. I cannot fault the care she has. Well done all.
Garden outside is such a good space shame it not used much for residents.
Overall the team are excellent. The only issue is that the wheelchair access is difficulr getting into the building. A ramp and some sort of awning are needed urgently. The staff and by and large excellent
I gave the care here a 5 star review only a few weeks ago but very annoyed with putting the residents fees up by 13.1% with no notification whatsoever this breaks the Direct Debit Rules and we would like this looked into please. This action has left us short of accessible funds. Also my situation. Is I am temporarily disabled and the home has little regular parking facilities for staff and/or visitors. The car park needs sorting please. On a positive side Staff are great My concerning comments refers to care group who decides on fees. And notifications Thankyou
Overall, very pleased with staff and care given. However, the day room needs air conditioning to cope with summer heat and windows need to be opened more frequently to ensure a good exchange of air per hour to help reduce spread of viruses. Air conditioning would help with this too. Food is variable, from excellent, to unappetising. It is appreciated that staff do make an effort to offer alternatives to people with poor appetites though.
My mother-in-law has been a resident at Riversdale for a number of years. She is always treated with dignity and respect from staff. She is very well looked after and I cannot fault the care she receives. The food is good, although she is not a good eater. The home overall has a wonderful welcoming feeling.
All staff pleasant and cheerful, nothing too much trouble. Food good quality. Since my mother has been at Riversdale Home 4 1/2 years, have had no complaints regarding her care. At present there appears to be no activities.
Thank you for your kind words about our pleasant and cheerful staff and the quality of food. We are committed to providing reliable care and support for our residents, and we will review the current activities to enhance their experience. We appreciate your feedback and will share it with our team.
I have called to see my partner, and on every occasion, I have found all of the staff very friendly and helpful. They put our family at peace knowing Liz is safe and well fed. Highly recommend Riversdale to anyone looking for a home.
Thank you for your kind words. We are pleased to hear that our friendly and helpful staff have provided peace of mind for your family. Your recommendation means a lot to us, and we will share your feedback with our team as we continue to prioritise quality care and support for our residents.
My father seems really comfortable at Riversdale and has made a lovely new friend. The staff are very welcoming to relatives, and I feel that he is safe here. The food looks lovely, and he is well cared for. I am really glad and grateful that he got a place at Riversdale.
Thank you for sharing your experience. We are delighted to hear that your father feels comfortable and well cared for at Riversdale, and that he has made a lovely new friend. We will share your kind words with our team as we continue to prioritise quality care and support for our residents with honesty and respect.
Very friendly caring staff excellent food always made welcome lots of activitues nicely decorated at different times of the year comfortabele rooms with facilities lots of lovely residents lots of interaction games
Thank you so much for your wonderful review! Our team takes great pride in providing a warm and welcoming atmosphere, delicious food, and engaging activities for our residents. It's our goal to make everyone feel at home and we're glad to have you as part of our community. Thank you for choosing us!
10 /10 for all staff who work there. The food is excellent and well-cooked by the chefs. Building and room require sprucing up which I believe is happening (Room needs a toilet instead of a commode in my mum's case) value for money response is based on the cost of care which is the same everywhere, the fact the council pays less is 100% wrong.
Thank you for letting us know how we are doing, we really appreciate you taking the time to give us feedback. Our team will be thrilled to hear your warm words of recognition especially our Chefs. We are delighted to know you are happy with our continued effort for improvement. Thank you again and have a lovely day.
Shame the group didn't buy a sheep or goat for the lawn at the back as it would be nice for the residents to get out there in the fine weather (sunburn permitting !).
Thank you for taking the time to review Riversdale so highly. We appreciate your feedback and are glad your mother is settled in well in the home. I will pass on your comments to the manager and the team. Thanks.
Moving your mum into a care home is a very stressful and worrying time. Riversdale has been amazing to my mum and us! Mum has settled well and made friends with other residents and the staff. Riversdale is a very special home with the most amazing staff. They work very hard and look after the residents so well. Many activities and social occasions take place for the residents and families to enjoy. Can’t thank Riversdale enough for all they do.
Thank you for taking the time to review Riversdale so highly. We will make sure to pass on your lovely comments to the team. Have a great day.
My father had nearly five happy years in Riversdale Care Home. He passed in February, very sad but well looked after. His end-of-life care by the staff was exemplary and Dad's family cannot thank them enough for their care and kindness.
Thank you for taking the time to review Riversdale so highly. We are so glad that your father was looked after to the high standard of care we aim for. Thank You.
To move Mum into a home, after a fall, was a very hard decision to make, but it was made much easier by the patience and understanding of all the staff.
Thank you for taking the time to submit a review. We are always happy to welcome people to look round our home at anytime as it enables you to get a proper feel for the home. It is lovely to how professional, friendly, welcoming and patient all the staff have been to make your mums move into the home some much easier. I will share your kind comments with all the team.
Every time I ring the bell to be let in and sign the visitor's book, I'm met with a smile, chatty and genuinely pleased to see me. The staff here are superb in every day. They offer me a coffee/tea, then update me on my mum's progress, any problem, and any issues or concerns I may have; they listen, and it's dealt with ASAP. Recommended highly. All of the staff here are first-class and caring.
Thank you for taking the time to review our home. It is always lovely to receive such wonderful feedback about the home and particularly our friendly and caring staff. I will share your lovely comments with all the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 January 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Riversdale.
There are no upcoming events for Riversdale.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Riversdale.
Accreditations
There are no accreditations posted yet for Riversdale.
Meet the Team (1)

Chloe is the Home Manager at Riversdale Care Home with several years of care experience. Her main interest and experience are in managing successful care homes housing elderly and frail Residents, some of whom have mental health issues. Chloe has many years of experience in the care sector and is committed to providing a high–quality service.
She is ultimately responsible for the effective and professional running of the care home, but will allocate time to discuss any aspect of our residents' care or any problems they may be experiencing. Chloe is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care. She is a dynamic team leader and has an ongoing interest in professional development and career progression.
Frequently Asked Questions about Riversdale
What types of Care is Riversdale registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Riversdale have?
There are 32 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Riversdale?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Riversdale to the centre of Wirral?
1.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Riversdale to verify any information. View our terms and conditions. Riversdale has an Enhanced Service -more info.