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Care Homes Owned by We Care Group in North Yorkshire

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by We Care Group in North Yorkshire

Only the locations & reviews in North Yorkshire for We Care Group are showing below.

View the details of all 26 locations (with 1361 reviews) owned by We Care Group

We Care Group Locations in North Yorkshire (2)

 - Browse 2 Care Homes owned by We Care Group in North Yorkshire
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Bilton Hall Nursing Home
Bilton Hall Drive, Harrogate HG1 4DW 
9.7 111 reviews
Bilton Hall Nursing Home, Harrogate, North Yorkshire
"Mum has been in Bilton Hall for just over a year at first she was still mobile and enjoyed taking part in all the daily activities but…"   Read all 111 reviews
  • from £1,150 / week
  • 60 Rooms
Location Type Care Home

Bilton Hall Nursing Home is a 58 bedded care home which provides residential and nursing care for older people and people living with dementia. A new manager has recently been appointed and residents ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Sowerby House
Front Street, Sowerby, Thirsk YO7 1JP 
9.2 48 reviews
Sowerby House, Thirsk, North Yorkshire
"An amazing place to be as you grow older! Warm and welcoming. Went as they had musical moments on for our friend. Just a lovely caring…"   Read all 48 reviews
  • from £1,149 / week
  • 51 Rooms
Location Type Care Home

Sowerby House has undergone significant improvements, not only to the environment but also new systems and working practices have been introduced to the home, resulting in higher standards of care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

We Care Group Reviews in North Yorkshire (159)

9.3

We Care Group has a Group Review Score of 9.3 (9.326) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to We Care Group must have a Review Score.

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Review of

Bilton Hall Nursing Home

from G V (Daughter of Resident) published on 15 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in Bilton Hall for just over a year at first she was still mobile and enjoyed taking part in all the daily activities but unfortunately her dementia has worsened and she's not able to join in. The staff have been amazing giving her excellant care and encouragement everyone is so helpfull
and lovely with mum and do their best to make her day to day as comfortable as she can be. I'm happy leaving mum knowing she's very well looked after.
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Review of

Bilton Hall Nursing Home

from S B (Daughter of Resident) published on 15 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Bilton Hall for nearly four years.
She has a beautiful room and enjoys her meals - and snacks! - And the activities.
In summer we enjoy sitting in the lovely sheltered garden
The carers are wonderful and always very responsive as are other members of staff who are always
ready to listen & resolve any queries or issues.
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Review of

Sowerby House

from C B (Friend of Resident) published on 24 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited over Christmas, lovely atmosphere.
Reply from Davey Taverner, Marketing Manager at Sowerby HouseThank you for your review of Sowerby House, we appreciate your feedback. Have a lovely day and we hope to see you again soon.
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Review of

Bilton Hall Nursing Home

from Debbie B (Niece of Resident) published on 23 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely home the staff are amazing there is always something going on for the residents my aunty is so happy there it's like home from home for her
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Review of

Bilton Hall Nursing Home

from F H (Day Care) published on 23 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit the home regularly. The home is always filled with lots of love & laughter. Food is excelleant as is the varied activity programe.
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Review of

Bilton Hall Nursing Home

from J M (Wife of Resident) published on 7 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent caring staff. First class and friendly staff.
Reply from Davey Taverner, Marketing Manager at Bilton Hall Nursing HomeWhat a great rating for Bilton Hall. Thank you for taking the time to let us know how we are doing.
Have a lovely day.
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Review of

Sowerby House

from S W (Wife of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Six months since my husband entered Sowerby House it felt like such an ordeal, this being necessary. However the complete staff are to be praised for their care and support. I would have liked to name them. Always welcoming when I visit and providing I ask the right person are willing to answer queries
and worries. It's a pleasure to see the enjoyment residents get from the organised musical activities. A negative would be loss of clothing and personal items. Overall well done.
Reply from Davey Taverner, Home Manager at Sowerby HouseThank you for sharing your experience. We appreciate your kind words about our staff and the enjoyment residents find in the organised musical activities. We apologise for the loss of clothing and personal items and will address this to enhance our service quality and reliability.
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Review of

Sowerby House

from D L (Friend of Resident) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An amazing place to be as you grow older! Warm and welcoming. Went as they had musical moments on for our friend. Just a lovely caring atmosphere.
Reply from Davey Taverner, Marketing Manager at Sowerby HouseThank you for taking the time to review Sowerby house so highly. We appreciate your feedback and are thrilled you had a lovely time visiting your friend. Our team will be delighted to hear your kind words of recognition for the home. Have a great day and we hope to see you soon.
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Review of

Bilton Hall Nursing Home

from D J (Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I arrived here feeling very apprehensive about wether I would be able to settle but after being here for 6 weeks, I feel very much at home. I am very happy and contented. The staff are so lovely and caring. I cannot speak to highly of the care, the food the accomodation in all everything is excellent.
Reply from Davey Taverner, Home Manager at Bilton Hall Nursing HomeThank you so much for this wonderful review! We are thrilled to hear that you feel at home and are enjoying your stay with us. Our staff takes great pride in providing excellent care, delicious food, and comfortable accommodations. Thank you for choosing Bilton Hall and we look forward to continuing to exceed your expectations.
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Review of

Bilton Hall Nursing Home

from Linda A (Sister of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In my experience, the home appears well run, clean, and the staff are caring and professional. On entering the home you are welcomed and politely reminded to sign in and out. The grounds are beautiful and an added bonus in warmer months; in addition, the secure courtyard provides a pretty, safe, outdoor
space to sit or walk. My brother is well-cared for and always appears happy. He is engaged every day in a variety of activities, which I follow on social media; the photos and videos are a brilliant way for a sister living a fair distance away to keep in touch. I would like to thank all the staff for your kindness and hard work.
Reply from Davey Taverner, Home Manager at Bilton Hall Nursing HomeThank you so much for taking the time to leave this lovely review! Ensuring a safe and welcoming environment for our residents is our top priority. We're thrilled to hear that your brother is happy and engaged in our activities. We truly appreciate your support and kind words towards our dedicated staff. It means the world to us.
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Review of

Bilton Hall Nursing Home

from P W (Son of Resident) published on 29 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bilton Hall is a lovely old house in beautiful surroundings with excellent staff and support.
My mother has been a resident there for a couple of months now and from day 1, the staff made every effort to make her feel welcome and settled.
She had lost a lot of confidence after spending time in
various hospitals but since arriving at Bilton Hall, is now regaining her confidence and is integrating into social activities again.
Reply from Alison Foreman, Commercial Director at Bilton Hall Nursing HomeThank you very much for taking the time and trouble to write a review for Bilton Hall. Your comments regarding the team are very much appreciated. They are skilled and dedicated to all residents and I am so pleased to see that you are able to give such positive feedback around improvement you have seen in your mother, since moving to the home. Kind regards
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Review of

Sowerby House

from K B (Daughter of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my father once a week and I always go away with a smile on our face. He is so content and loves being at Sowerby House. He has made friends and loves all the carers. I find that every member of staff is fabulous.
It is such a relief knowing how happy, safe and cared for he is.
Reply from Alison Foreman, Commercial Director at Sowerby HouseLet us thank you for your wonderful review. To know how content your father is is a real testament to the standard of care in the home, provided by a team who are dedicated to all residents safety, health and happiness. Your feedback and ratings are gratefully received. Kind regards
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Review of

Bilton Hall Nursing Home

from Y B (Daughter of Resident) published on 22 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came to Bilton Hall Nursing Home as a palliative/end of life care. She was cared for extremely well. The chef checked what food she liked and consistenly; the maintenance team checked the safety, the cleaner made sure of sanitising and cleaned; the nurses/assistants all ensured Mum was comfortable
and ensured personal care completed and appropriate medication; laundry was done regularly; admin was taken great care. Lovely garden - well kept. Always able to make Mum "hot chocolate" as often as required. All the staff were happy and lovely.
Reply from Alison Foreman, Commercial Director at Bilton Hall Nursing HomeThank you very much for your kind review, which compliments all departments in the home. This is so much appreciated. All of the team work so hard to ensure that our residents are safe well and happy. Kind regards
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Review of

Bilton Hall Nursing Home

from Maria M (Regular Volunteer) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I pop in to Bilton Hall Nursing Home to chat to staff & residents, I am greeted with such warmth & kindness. I help calling bingo on a Friday. I bake cakes for events such as VE day, summer fetes, macmillan coffee morning, Harvest festival.
Reply from Alison Foreman, Commercial Director at Bilton Hall Nursing HomeThank you very much for your review of Bilton Hall, it is appreciated. Your involvement with the home is also very much appreciated, thank you for the time you invest in enhancing the daily lives of our residents. Thanks especially for the cakes!! Kind regards
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Review of

Sowerby House

from I M (Wife of Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Made very welcome and shown to bedroom, which was not suitable for my needs, very small, difficulty accessing toilet, I use a walking frame and a wheelchair so was a bit restricted. I stayed for 8 nights, the room was nice and warm and had view into garden, food was great.
Reply from Davey Taverner, Marketing Manager at Sowerby HouseThank you for taking the time for reviewing Sowerby House. We appreciate your honest feedback. We are glad you enjoyed your stay with us and thank you for the lovely recommendation of our food, our Chefs will be delighted to hear your kind words. Have a wonderful day thank you.
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Review of

Bilton Hall Nursing Home

from Glenn P (Son of Resident) published on 26 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bilton Hall nursing home which is located in Harrogate, in my experience meets and surpasses all expectations.
My mother Dorothy, became a resident early June 2025, and from the outset, and indeed before to her move there, the process of assessing her needs was thorough comprehensive and deft.
Prior
to her residency a number of rooms were considered and professionals met and decided that the room which she was allocated would meet her needs, and their judgement was sound.
From day one staff have been without exception approachable, caring, friendly and professional. Unlike many institutions staffing at night and weekends is excellent . And staff members are consistent and there are not replaced during those hours by part-time staff agency staff .
In August, for five days my mother was admitted to hospital and staff at the nursing home contacted me immediately - even before the ambulance had arrived at Bilton Nursing Home.
They kept in touch and liaised with the Hospital.
Reply from Davey Taverner, Marketing Manager at Bilton Hall Nursing HomeThank you for taking the time to review Bilton Hall so highly. We appreciate all comments and feedback and are thrilled that we have been able to meet and even exceed your expectations for your Mothers care. We are glad that she has settled in well with us and the team will be delighted to hear your kind words of recommendation. Thank you and have a lovely day.
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Review of

Sowerby House

from David R (Friend of Resident) published on 22 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My former neighbour has received very good care in the short time that she has lived in Sowerby House. One area that she does need additional help with is eating and drinking.
Reply from Alison Foreman, Commercial Director at Sowerby HouseThank you very much for taking the time and trouble to write a review for Sowerby House, it is appreciated. Kind regards
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Review of

Bilton Hall Nursing Home

from H W (Wife of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very kind & caring staff. Nothing too much trouble. Beautiful surroundings and a magnificent old house that still has kept it's authenticity.
Reply from Alison Foreman, Commercial Director at Bilton Hall Nursing HomeThank you very much for your review, it is appreciated. It is wonderful that you have recognised our 'kind and caring staff' who work so hard to ensure that all residents have the very best care. Kind regards
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Review of

Bilton Hall Nursing Home

from Angie H (Next of Kin) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My neighbour has been a resident at Bilton Hall since May, after being in hospital for 2 months. At discharge, he was assessed and it was agreed that his care needs had increased, which his previous care home was unable to support.
Bilton Hall was suggested by the Harrogate Hospital discharge team
as an alternative. Not being familiar with it, I called to arrange a viewing and as I was working and unable to get there during my working hours, the Administrator agreed to meet me after her day should have ended which was very much appreciated at short notice.
Once installed, my neighbour settled well, which was a huge relief. At Bilton Hall, he is always treated with respect, patience and kindness by all, right from the domestic staff, up to (and including) the most highly qualified of the Bilton Hall team.
I wouldn't hesitate to recommend Bilton Hall to anyone who is in need of the services they provide.
(No experience of the activities offered as he is unable to participate)
Reply from Alison Foreman, Commercial Director at Bilton Hall Nursing HomeMany thanks for your complimentary review of Bilton Hall. It is so good to know that your experience of finding a care home was so positive. The team work so hard to ensure that our residents are safe, well and settled and it is a testament to their care and support that you are able to provide such a wonderful recommendation and ratings. Kind regards
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Review of

Sowerby House

from J C (Stepson of Resident) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My step father has only been a resident at Sowerby House for the last 3 months. He has settled in without any issues at all and is very content being there. The staff are amazing and very caring- he responds to them very well. The home is very clean and well decorated, his room even though small is
adequate for his needs, overall I'm very impressed with Sowerby House and would recommend to any other family that needed such a facility for a family member.
Reply from Alison Foreman, Commercial Director at Sowerby HouseThank you very much for your review, thank you for your kind comments and ratings. Your recommendation is very much appreciated. Kind regards
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