Care Homes Owned by We Care Group in North Yorkshire

space to sit or walk. My brother is well-cared for and always appears happy. He is engaged every day in a variety of activities, which I follow on social media; the photos and videos are a brilliant way for a sister living a fair distance away to keep in touch. I would like to thank all the staff for your kindness and hard work.

various hospitals but since arriving at Bilton Hall, is now regaining her confidence and is integrating into social activities again.

and ensured personal care completed and appropriate medication; laundry was done regularly; admin was taken great care. Lovely garden - well kept. Always able to make Mum "hot chocolate" as often as required. All the staff were happy and lovely.

to her residency a number of rooms were considered and professionals met and decided that the room which she was allocated would meet her needs, and their judgement was sound.
From day one staff have been without exception approachable, caring, friendly and professional. Unlike many institutions staffing at night and weekends is excellent . And staff members are consistent and there are not replaced during those hours by part-time staff agency staff .
In August, for five days my mother was admitted to hospital and staff at the nursing home contacted me immediately - even before the ambulance had arrived at Bilton Nursing Home.
They kept in touch and liaised with the Hospital.

as an alternative. Not being familiar with it, I called to arrange a viewing and as I was working and unable to get there during my working hours, the Administrator agreed to meet me after her day should have ended which was very much appreciated at short notice.
Once installed, my neighbour settled well, which was a huge relief. At Bilton Hall, he is always treated with respect, patience and kindness by all, right from the domestic staff, up to (and including) the most highly qualified of the Bilton Hall team.
I wouldn't hesitate to recommend Bilton Hall to anyone who is in need of the services they provide.
(No experience of the activities offered as he is unable to participate)

adequate for his needs, overall I'm very impressed with Sowerby House and would recommend to any other family that needed such a facility for a family member.

we were able to take his belongings over to set up his room, so that when he moved there were some familiar bits and pieces around.
Straight away the staff made us feel at ease - it was heartwarming to see how much patience and love they had for their residents.
The day after Dad was discharged I went to visit. On entering his room he was chatting to two male nurses about football. They were laughing and joking and this was the first time in a while I had seen my Dad sociable. He was happy - settled - and more importantly, safe. He told me he was living in a 10* hotel. This affirmation was so important to our family. Dad's illness was complicated and passed away the next day, peacefully.

has a really nice, warm feeling to it.

The wider management team have also been good with her and have stopped to say hello on several occasions.
The food is well presented and spoken highly of.

were residents visitors. I spent a lot of time on my own in my room watching tv or reading. Food was let down by not being warm enough.

His room is well furnished and light and airy. The outside environment is attractive and safe and easily accessable to residents who are accompanied by family, friends or carers. The meals are well cooked plentiful and nicely presented.

help on hand.