Care Homes Owned by We Care Group in North Yorkshire

My mother stayed at Bilton Hall for three weeks during September 2026. All the staff were absolutely lovely and my mother thoroughly enjoyed having them care for her. She felt content and secure and all my visits to her were happy because she was well cared for. The food was wonderful and she thoroughly enjoyed and appreciated the delicious meals she had. The atmosphere was always cheerful and uplifting and it was a very positive experience for both of us. Thank you to all the kind and dedicated staff who were involved in Mum's care. Bernadette

Mum was a resident for 5 weeks in July/august 2026. She was extremely well cared for- all the caregivers were very kind and caring. The admin staff and managers were extremely helpful and supportive, both with her admission and her sudden death. Thank you so much.

My mum was in the home for just over 4 weeks. From visiting the home with my sister to get mum a room to dealing with mum's death, we found all the staff we dealt with to be friendly, caring and professional. Mum's experience there was short and very limited as she did not leave her room (this was mainly her choice - we and staff did try to encourage her) but she did have very positive comments about the care she received.

Plant knocked over picked up but soil left on floor, flowers left with a note PLEASE WATER ME 5 days later not a teaspoon of water in them. DEAD. Table next bed dirty. Doors on toilet can't be shut, fan in room not on in this heatwave. On visiting with my husband my friend in bed with T.shirt & knickers uncovered. not very dignified!!

My stepmother Brenda has been in Sowerby House for three months. Initially Brenda was very unhappy being placed in a care home. But after a relatively short time she has now settled in. The main reason why she now feels settled is due to the exceptionally compassionate and caring staff who make Sowerby House a very welcoming home. Maria, Anthony and Emily & the management team are very friendly, relaxed and organised. The home is exceptionally clean and the food, prepared by a chef is excellent. I would have no hesitation recommending Sowerby House to anyone needing respite or care.

My friend is a lot safer in Sowerby House than she was at home when she was spending time alone and without assistance. The round the clock help she received is essential for someone in her condition. The staff are responsive to any concerns that I have for her welfare.

Excellent.

My very good friend has been at Bilton Hall for 5 months, she has settled in straight away and she is very happy! The staff are very caring and friendly and nothing is too much for them. My friend says she couldn't have found anywhere better.

The carers are wonderful and always very responsive as are other members of staff who are always ready to listen & resolve any queries or issues.

Mum has been in Bilton Hall for just over a year at first she was still mobile and enjoyed taking part in all the daily activities but unfortunately her dementia has worsened and she's not able to join in. The staff have been amazing giving her excellant care and encouragement everyone is so helpfull and lovely with mum and do their best to make her day to day as comfortable as she can be. I'm happy leaving mum knowing she's very well looked after.

Visited over Christmas, lovely atmosphere.

I visit the home regularly. The home is always filled with lots of love & laughter. Food is excelleant as is the varied activity programe.

A lovely home the staff are amazing there is always something going on for the residents my aunty is so happy there it's like home from home for her

Excellent caring staff. First class and friendly staff.

Six months since my husband entered Sowerby House it felt like such an ordeal, this being necessary. However the complete staff are to be praised for their care and support. I would have liked to name them. Always welcoming when I visit and providing I ask the right person are willing to answer queries and worries. It's a pleasure to see the enjoyment residents get from the organised musical activities. A negative would be loss of clothing and personal items. Overall well done.

An amazing place to be as you grow older! Warm and welcoming. Went as they had musical moments on for our friend. Just a lovely caring atmosphere.

In my experience, the home appears well run, clean, and the staff are caring and professional. On entering the home you are welcomed and politely reminded to sign in and out. The grounds are beautiful and an added bonus in warmer months; in addition, the secure courtyard provides a pretty, safe, outdoor space to sit or walk. My brother is well-cared for and always appears happy. He is engaged every day in a variety of activities, which I follow on social media; the photos and videos are a brilliant way for a sister living a fair distance away to keep in touch. I would like to thank all the staff for your kindness and hard work.

I arrived here feeling very apprehensive about wether I would be able to settle but after being here for 6 weeks, I feel very much at home. I am very happy and contented. The staff are so lovely and caring. I cannot speak to highly of the care, the food the accomodation in all everything is excellent.

She had lost a lot of confidence after spending time in various hospitals but since arriving at Bilton Hall, is now regaining her confidence and is integrating into social activities again.

It is such a relief knowing how happy, safe and cared for he is.