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Brandon House has a Review Score of 9.1 (9.082) out of 10, based on 10 reviews in the last 2 years.
Over all time Brandon House has 36 reviews.
Thank you so much for your wonderful review and ratings. You are right, to have an appealing menu, full of favorites, is the way to keep our residents happy! Everyone at the home works hard to ensure that residents have all they want and need and the kitchen team are very much part of that! Kind regards
We really appreciate you taking the time to review Brandon House so highly. It is so heart-warming to know that you and your mother were welcome into the home so warmly. We pride ourselves in providing a family environment for our residents and this is such wonderful recognition for the home and its team. We are so glad your mother is settling in well with us and that you are pleased with our care. Have a wonderful day and do not hesitate to visit us again soon.
What wonderful feedback! Thank you very much for taking the time to review Brandon House, we so appreciate your comments and ratings. Kind regards
Many thanks for the update on your experience at Brandon House. We appreciate your review. Kind regards
Thank you for taking the time to review Brandon House so highly. We appreciate your feedback and are thrilled you are happy with the care we provide our residents. Have a lovely day and please visit us again soon.
Thank you for taking the time to review Brandon House. We appreciate your feedback and are continually looking to improve our services and the home. The fencing you have mentioned has now been removed and we are looking into other areas of the home for improvements also. Thank you for your honest review as it is through this feedback we can move forward on our journey to making the home the perfect setting for our residents and their loved ones. Have a lovely day.
Hello Tom, thank you for reviewing Brandon House so highly. We appreciate your feedback and will be sure to relay your kind words to the team. Have a wonderful day.
Mark, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one, we strive for 100% satisfaction, and we regret to find out that this was not the case. Please do not hesitate to contact us to arrange a meeting to discuss this further. Have a good day.
Thank you for taking the time to review Brandon House so highly. Thank you
Thank you for your lovely review of Brandon House. We are so pleased that we could provide a loving and caring environment for your mum. We always strive to offer the highest standard of care for each of our residents for as long as they are under our care. I will be sure to share your kind words with the team. Thank you.
Thank you for taking the time to submit a review. It is lovely to hear how happy your uncle is within the home. It is wonderful to hear that some of the staff go above and beyond to support you and your uncle. I will share your lovely review with all the team.
Thank you for taking the time to submit a review. It is always lovely to receive feedback from families about the great care provided by our staff who always go above and beyond. I'll share your wonderful comments with all the team.
Thank you for your lovely review. It is wonderful to hear how settled your husband is at Brandon House and how happy you are with his care. I will share your comments with the the team.
Thank you for your lovely review. It is wonderful to hear how pleased you are with the home and how well your mum has settled in. I will share your comments with all the team.
Thank you for taking the time to complete a review. It is lovely to hear how pleased you are with the care your mum receives and how happy and comfortable she is at Brandon House. I will share your comments with the team.
Thank you for taking the time to complete a review for our home. It is lovely to hear that your mum has settled so well in the home and how safe she feels. We have a great team, who work hard to ensure residents are well cared for and enjoy wonderful, home-cooked, meals.
Thank you for taking the time to leave a review for us at Brandon House Nursing Home. We're happy we could meet your expectations! We are delighted to hear you appreciated the new renovation, our staff and the type of care we offer. Thank you and have a fantastic day!
Hi Margaret, thank you for sharing your opinion with us. We can assure you that we do not find this type of behaviour acceptable, and we would like to address the situation you have described. We have already initiated an investigation and the managers alerted the proper authorities. Up to now, our investigation does not show evidence for your claims. Our manager would really like to speak with you more regarding this matter. Please reach out to us at 0113 278 7103. We look forward to hearing from you.
The Review Score of 9.1 (9.082) out of 10 for Brandon House is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Kelly is Brandon House’s Home Manager with several years of experience. Her main interest and experience are in managing successful care homes housing elderly and frail Residents, some of which have Mental Health issues. Kelly is very experienced in the management of care homes and is committed to providing a high–quality service.
She is ultimately responsible for the effective and professional running of the care home but will allocate time to discuss any aspect of our Resident's care or any problems they may be experiencing. Kelly is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care. She is a dynamic team leader and has an ongoing interest in professional development and career progression
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brandon House to verify any information. View our terms and conditions. Brandon House has an Enhanced Service - more info.