Tongue Lane, Meanwood, Leeds, LS6 4QD
View Full Details of Brandon HouseAs always we were greeted by the friendly staff. Our aunt was tired and sleepy but obviously well cared for.
Throughout September and proceeding months I have been very happy with the care and comfort shown towards my mother In particular one of the carers (Jayne) has been lovely towards my mother demonstrating a caring and joyful approach which has brough a smile to my mothers face.
My family-and most importantly my mum-are very happy with Brandon House (BH). Although she has only been there a month, she already feels so settled it seems much longer. Mum moved there as she is unable to live independently and is living with terminal cancer. From day one she has been cared for with dignity, kindness, and compassion, and we feel complete confidence in her care. Her room is bright and comfortable, with her own possessions making it feel like home. She can enjoy her hobbies in her own space and, with support using a hoist and wheelchair, can also join others in the communal areas, garden, and social spaces when we visit. BH is clean, modern, smells nice, and we've been advised of exciting future plans. Mum praises the food and has regained weight after losing much during a hospital stay, which is reassuring. Every staff member has been friendly, attentive, and supportive-we are grateful for the kindness shown to both Mum and our family.
I came to visit my brother for the first time at Brandon House on 27.8.25 with my sister. I can happily say every single member of staff we met were friendly, helpful & welcoming. My brother seemed very well cared for and happy. There was a really homely feel to the place & everywhere was very clean & tidy. His room seemed very adequate & comfortable & I left feeling he was in a good place.
My brother has been very lucky to now be under the care of Brandon House. Although noone knows BSL they have all gone out of their way to communicate successfully with him (he is profoundly deaf). Every member of staff, without exception, is kind, helpful & always making time to help us. My brother loves his food & seems very happy with Brandon House's meals!
All Good. Very nice staff. Very pleasant. Very helpful.
I would just like to say how amazing the food is at Brandon House Nursing Home my mum so looks forward to dinner time's it's so important she eat's well and at Brandon House she definitely does a great range of food through the week the "fish and chip Friday's" are definitely up at the top of the list ... thank you all so much for the care and attention you give my mum it is so nice to know that she's been looked after so well thank you all
It is a daunting task looking for a care home for a loved one. I can honestly say that everyone that I have met has been wonderful/welcoming people. The manager explained everything involved in the transition from hospital for my mother. Care staff have treated my mother with dignity and respect. There are works ongoing to redecorate certain areas. The environment is very clean and welcoming. Food is cooked on site and very nice. Even though my mother's appetite is small every effort is made to encourage her to eat. A huge relief to find a homely setting with a helpful manager and great carers
I am the wife of a resident. He has been at Brandon House since 24/3/25. I have been very happy with the care that my husband is getting here. I had my doubts before he went in but I am very happy with the home the staff are very caring not just for my husband but to me also. My husband likes his good and is always telling me how he enjoyed his meals. The new manager is always happy to talk to you and seems to be making a good job thank you for accepting my husband into the home.
Since submitting my previous review, I'm pleased to see a new manager. Also a new activities person. Improvements have increased tremendously. We look forward to these Improvements continuing. Many thanks for my personal call from the new manager.
I was looking for respite for my mum. The home isn't huge, but I actually liked that. Upon visiting to look around, it had a warm friendly atmosphere and the residents appeared to be happy. I noticed that none of the residents seemed to be left alone, unless in their rooms. Attention to detail from the manager with regards to mum's needs was brilliant and any concerns I had were put to rest. The decor is a little dated, and not like the super modern, newer homes we've used in the past. However, it was clean and the room mum was allocated, had a lovely view of the garden. All the staff were lovely and I was very happy and will be booking again in the future.
Your opening photo of the home shows a line of conifers running down the side of the drive which was removed four years ago to comply with a CQC request at the preceding review. The reason that the CQC asked for this was to improve the view from the resident's windows. The home has just constructed a solid timber fence to the same line and more as the conifer hedge and the same height as the conifer hedge. The visual impact for visitors and residents who live in rooms overlooking this fence is obvious. massively worse than when the hedge was there. The bin store area of the rear car park used to be tidy, however, there are additional bins and a skip outside the bin enclosure. The visual impact for residents whose rooms overlook this area is obvious. Poor.
I enjoy visiting Brandon House because the atmosphere is always cheerful and positive. The staff are wonderful.
Staff are very hard working and very caring but clearly not enough of them and feel as though my mum did not get the Dementia support which is claimed for by the home on the website and feel very let down by communication, security, medication management. As a nursing home, I would recommend it but for someone with needs support there needs to be some scrutiny of what the home is claiming against reality and I only hope my report to the Care Quality Commission enforces some changes. Communication is a real letdown. I would not recommend Brandon.
My mum loves the singing and is really happy. Singing all the old songs. The staff make it as happy and look happy too. That makes a difference. I feel happy too. The staff have made me feel welcome too.
Very swift response to asking to view the home and ask for a place for Mum. Lovely feel to the home and all questions answered around the previous quality mark. Nothing was too much for the staff, Mum was encouraged to take part and was included in activities. Staff were lovely with the residents. Mum's care was fabulous and she was cared for right up until her passing. Only 5 weeks, but it was the right place.
All the staff are very helpful. They all take good care of my uncle. My uncle feels very settled and comfortable. Some of the staff do go above and beyond. A special mention must go to one staff member in particular. She has been very supportive.
I would recommend Brandon House to all.
My mum and family love it here. The staff are fab and go above and beyond for us.
My husband was placed in the home during covid, after a spell in hospital. I had not seen him - no visiting. First visit to Brandon - I felt so relieved. Lovely home - happy, cheerful and lovely staff. My husband is clean, looks well cared for and relaxed. How wonderful for me! Thank you!
As always we were greeted by the friendly staff. Our aunt was tired and sleepy but obviously well cared for.
Throughout September and proceeding months I have been very happy with the care and comfort shown towards my mother In particular one of the carers (Jayne) has been lovely towards my mother demonstrating a caring and joyful approach which has brough a smile to my mothers face.
My family-and most importantly my mum-are very happy with Brandon House (BH). Although she has only been there a month, she already feels so settled it seems much longer. Mum moved there as she is unable to live independently and is living with terminal cancer. From day one she has been cared for with dignity, kindness, and compassion, and we feel complete confidence in her care. Her room is bright and comfortable, with her own possessions making it feel like home. She can enjoy her hobbies in her own space and, with support using a hoist and wheelchair, can also join others in the communal areas, garden, and social spaces when we visit. BH is clean, modern, smells nice, and we've been advised of exciting future plans. Mum praises the food and has regained weight after losing much during a hospital stay, which is reassuring. Every staff member has been friendly, attentive, and supportive-we are grateful for the kindness shown to both Mum and our family.
I came to visit my brother for the first time at Brandon House on 27.8.25 with my sister. I can happily say every single member of staff we met were friendly, helpful & welcoming. My brother seemed very well cared for and happy. There was a really homely feel to the place & everywhere was very clean & tidy. His room seemed very adequate & comfortable & I left feeling he was in a good place.
My brother has been very lucky to now be under the care of Brandon House. Although noone knows BSL they have all gone out of their way to communicate successfully with him (he is profoundly deaf). Every member of staff, without exception, is kind, helpful & always making time to help us. My brother loves his food & seems very happy with Brandon House's meals!
All Good. Very nice staff. Very pleasant. Very helpful.
I would just like to say how amazing the food is at Brandon House Nursing Home my mum so looks forward to dinner time's it's so important she eat's well and at Brandon House she definitely does a great range of food through the week the "fish and chip Friday's" are definitely up at the top of the list ... thank you all so much for the care and attention you give my mum it is so nice to know that she's been looked after so well thank you all
It is a daunting task looking for a care home for a loved one. I can honestly say that everyone that I have met has been wonderful/welcoming people. The manager explained everything involved in the transition from hospital for my mother. Care staff have treated my mother with dignity and respect. There are works ongoing to redecorate certain areas. The environment is very clean and welcoming. Food is cooked on site and very nice. Even though my mother's appetite is small every effort is made to encourage her to eat. A huge relief to find a homely setting with a helpful manager and great carers
I am the wife of a resident. He has been at Brandon House since 24/3/25. I have been very happy with the care that my husband is getting here. I had my doubts before he went in but I am very happy with the home the staff are very caring not just for my husband but to me also. My husband likes his good and is always telling me how he enjoyed his meals. The new manager is always happy to talk to you and seems to be making a good job thank you for accepting my husband into the home.
Since submitting my previous review, I'm pleased to see a new manager. Also a new activities person. Improvements have increased tremendously. We look forward to these Improvements continuing. Many thanks for my personal call from the new manager.
I was looking for respite for my mum. The home isn't huge, but I actually liked that. Upon visiting to look around, it had a warm friendly atmosphere and the residents appeared to be happy. I noticed that none of the residents seemed to be left alone, unless in their rooms. Attention to detail from the manager with regards to mum's needs was brilliant and any concerns I had were put to rest. The decor is a little dated, and not like the super modern, newer homes we've used in the past. However, it was clean and the room mum was allocated, had a lovely view of the garden. All the staff were lovely and I was very happy and will be booking again in the future.
Your opening photo of the home shows a line of conifers running down the side of the drive which was removed four years ago to comply with a CQC request at the preceding review. The reason that the CQC asked for this was to improve the view from the resident's windows. The home has just constructed a solid timber fence to the same line and more as the conifer hedge and the same height as the conifer hedge. The visual impact for visitors and residents who live in rooms overlooking this fence is obvious. massively worse than when the hedge was there. The bin store area of the rear car park used to be tidy, however, there are additional bins and a skip outside the bin enclosure. The visual impact for residents whose rooms overlook this area is obvious. Poor.
I enjoy visiting Brandon House because the atmosphere is always cheerful and positive. The staff are wonderful.
Staff are very hard working and very caring but clearly not enough of them and feel as though my mum did not get the Dementia support which is claimed for by the home on the website and feel very let down by communication, security, medication management. As a nursing home, I would recommend it but for someone with needs support there needs to be some scrutiny of what the home is claiming against reality and I only hope my report to the Care Quality Commission enforces some changes. Communication is a real letdown. I would not recommend Brandon.
My mum loves the singing and is really happy. Singing all the old songs. The staff make it as happy and look happy too. That makes a difference. I feel happy too. The staff have made me feel welcome too.
Very swift response to asking to view the home and ask for a place for Mum. Lovely feel to the home and all questions answered around the previous quality mark. Nothing was too much for the staff, Mum was encouraged to take part and was included in activities. Staff were lovely with the residents. Mum's care was fabulous and she was cared for right up until her passing. Only 5 weeks, but it was the right place.
All the staff are very helpful. They all take good care of my uncle. My uncle feels very settled and comfortable. Some of the staff do go above and beyond. A special mention must go to one staff member in particular. She has been very supportive.
I would recommend Brandon House to all.
My mum and family love it here. The staff are fab and go above and beyond for us.
My husband was placed in the home during covid, after a spell in hospital. I had not seen him - no visiting. First visit to Brandon - I felt so relieved. Lovely home - happy, cheerful and lovely staff. My husband is clean, looks well cared for and relaxed. How wonderful for me! Thank you!