Brandon House

Tongue Lane, Meanwood, Leeds LS6 4QD
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9.1 36 Reviews
  • Brandon House, Leeds
A charming detached property renovated for the purposes of modern care, Brandon House makes the most of rural surroundings in order to provide a relaxing daily lifestyle alongside professional and personalised care.

Private grounds are enclosed within a Yorkshire stone wall, while the home itself is ideal for older people, adults with a disability and also the practice of dementia care.

All bedrooms are spacious and the home encourages residents to personalise their rooms to make them more homely.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Please note Fees exclude Funded Nursing Care. Please enquire with the Home for full pricing list.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (22)

Brandon House Reviews (36)

9.1

Brandon House has a Review Score of 9.1 (9.082) out of 10, based on 10 reviews in the last 2 years.
Over all time Brandon House has 36 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Brandon House
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Total of 36, showing 21-36
Review from Martin R (Son of Resident) published on 23 December 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been at the care home for some time now, I can honestly say the care home staff do their very best. They are always friendly. I think they have been short on staff for a while now but I have never heard any of them complain they always have a smile on their faces, it's a job I couldn't do
myself, we are very grateful. The home is very strict when it comes to having to be booked in and having to have PPE, always check you have had a covid test before you are allowed in.
Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Brandon House

Thank you for sharing your honest opinion. We are glad to hear you appreciate our team effort to provide a high standard of care and safety. Thank you, and have a fantastic day!

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Review from C K (Next of Kin) published on 19 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing home, amazing staff and amazing management! Staff are always around! The home requires improvement but they are definitely in the right direction! The manager is always around checking on residents, staff and relatives. She’s always willing to listen! It is nice to see Brandon House with all
these new staff and residents. Activities are wonderful and residents really enjoy them.
Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Brandon House

Hi There,
We are so happy to read such a great review about Brandon House Nursing Home! We always strive to provide top-quality care to every resident, and are pleased to hear that you enjoyed your next of kin experience here at Brandon House Nursing Home! And yes, the Home Manager and the activities coordinator are the sweetest, our residents adore them. They are always smiling and willing to listen to the Residents and to their families, we are lucky to have them here.


Thank you, and have a fantastic day!

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Review from Lisa E (Daughter of Resident) published on 17 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad lives with Parkinson's and Lewy Body Dementia and after periods of time in hospital it became apparent he could no longer be looked after at home due to severe deterioration. We found accepting moving him into full-time residential care very hard but he has settled well and I can honestly say
that every staff member I have encountered has shown nothing but amazing care and kindness to my dad and ourselves. Lewy can be a hard dementia to understand however I can see that all staff are well educated and trained in all kinds of dementia care and go above and beyond to meet and exceed his needs. This was evident in the quick response you gave to calling an ambulance when he has been recently admitted to the hospital.
Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Brandon House

We're happy you found our staff to be so supportive during your experience here at Brandon House Nursing Home. We are always more than happy to assist you if anything else comes up. Take care!

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Review from Margaret K (Sister of Resident) published on 5 October 2021 Submitted via Website • Report
Overall Experience 2.0 out of 5
Once again visited my sister today. The duvet cover was stained and her bed looked as if it hadn't been made. Pillowcases were stained too. I felt her arms and she was cold, so put a cardigan on her. My sister has lost an awful lot of weight, therefore, will feel the cold more. The room was cold too.
This is basic care for someone as ill as my sister and I am disappointed, to say the least.
Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Brandon House

Thanks so much for sharing your experience with us. We are so sorry we fell short of expectations from our usual high standards.


Your feedback is incredibly valuable to help us keep training our teams to deliver the excellent customer service we strive for. Please contact us at manager@brandonhouse.co.uk, we want to hear the full story and make sure this does not happen again.
Kindly,
Brandon House Team

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Review from S W (Next of Kin) published on 28 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Home let me see my loved one anytime I want now and infection control is a high standard. I had the pleasure to meet the new manager this week, a really lovely person, approachable and definitely promising to make the home a better place for the residents and motivate staff. The residents are always
socialising and it is nice to see it after such a hard time for all of us.
Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Brandon House

Thank you for your positive review. We really appreciate you taking the time out to leave a review about our home. We hope to continue to reach your expectations of care.

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Review from M P (Husband of Resident) published on 22 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been to 5 homes for family reasons, this home is far and above the best.
Think on, that the staff make it, they are the best.
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Review from C S (Daughter of Resident) published on 22 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home is very friendly and all staff are committed 100% to the residents.
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Review from R F (Brother of Resident) published on 16 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is well run with good staff. Always made welcome.
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Review from F L (Daughter of Resident) published on 26 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father was admitted from hospital under 'fast track' for nursing care.


In the short time he was there, staff and residents and their families made Dad very welcome and comfortable. Due to his illness, he was unable to participate in a lot of the activities ie visit from mini beasts etc but he

did venture out into the main lounge when able. The home welcomed our dog, which gave joy to a lot of staff and residents and Dad. Dad was comfortable in his room and able to look out onto a very calm and pleasant area outside.
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Review from John R (Husband of Resident) published on 18 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have visited my wife every two days for sixteen months and have always been happy with efficient and caring staff, management and dealing with awkward and embarrassing situations.
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Review from Julie L (Stepdaughter of Resident) published on 13 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my initial visit to view Brandon House mid-September 2018 until my stepfather passed away in November, the staff were welcoming, reassuring and professional. I can't thank the staff enough for their kindness and professionalism shown at all times to my stepfather and my family.
Thank you so much
to all the wonderful staff at Brandon House.
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Review from Bev (Daughter of Resident) published on 10 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came here after a stay in the hospital. She was confused and agitated. The staff have been wonderful. Not just with mum but with all the family. They're kind, compassionate and very caring. The home is very well managed. We no longer worry about her care because we know she's getting the very best.
There are residents with very challenging behaviour and again the staff are fantastic.
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Review from Doreen A (Daughter of Resident) published on 22 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my mother transferred into Brandon House from another care home, I no longer worry about the care she receives. Her needs we assessed and the necessary equipment was in place before the transfer. Residents are accommodated in groups with similar needs during the day time and there is always a
member of staff in the lounge. Staff encourage residents to eat and drink and helping those who are unable to manage by themselves some residents can display challenging attitudes but the staff members are invariably kind and gentle. Reviews and consultations with families take place regularly and if ever I want to discuss anything there is always somebody available who knows my mother. The home is well managed and friendly.
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Review from Ian R (Son of Resident) published on 11 July 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Been in a month now and dad has seemed to settle in really well. All the staff seem very friendly and willing to help, so - so far so good. Thank you.
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Review from Mike B (Son of Resident) published on 9 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The nursing home provides a safe, caring environment for my 94 year old Mother who has dementia. The best thing about the home is the wonderful caring staff. The majority of carers are not English but have good language skills. They show genuine affection for the residents whom they treat with great
respect and understanding.
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Review from Bryan W (Husband of Resident) published on 9 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the care and attention of my wife highly satisfactory.
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Current Review Score: 9.1 (9.082)

Overview of Review Score

The Review Score of 9.1 (9.082) out of 10 for Brandon House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.330 for Brandon House is calculated as follows: ( (71 Excellents x 5) + (29 Goods x 4) + (4 Satisfactorys x 3) + (4 Poors x 2) + (7 Very Poors x 1) ) ÷ 115 Ratings = 4.33
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.752 Points relating to the number of positive Reviews for Brandon House is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4. 8 Positive Reviews ÷ 8.4 = 0.952
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 May 2024

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Kelly

Kelly Hopkinson

Job Title: Home Manager Joined: 2025

Kelly is Brandon House’s Home Manager with several years of experience. Her main interest and experience are in managing successful care homes housing elderly and frail Residents, some of which have Mental Health issues. Kelly is very experienced in the management of care homes and is committed to providing a high–quality service.


She is ultimately responsible for the effective and professional running of the care home but will allocate time to discuss any aspect of our Resident's care or any problems they may be experiencing. Kelly is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care. She is a dynamic team leader and has an ongoing interest in professional development and career progression

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brandon House to verify any information. View our terms and conditions. Brandon House has an Enhanced Service - more info.