Lees Lane, Roby Mill, Skelmersdale WN8 0SZ
Douglas Bank offers long term as well as respite and convalescent care, situated in beautiful countryside on the outskirts of the canal-side village of Appley Bridge, yet it is within easy reach by road and rail of the whole of the North West of England. Douglas Bank has been converted from The Dower House and buildings adjoining the original 17th Century listed farmhouse with private gardens to tempt one out at every opportunity.
Group: Tudor Bank Ltd
Person in charge: Kathryn Lally (Registered Manager)
Local Authority / Social Services: Lancashire County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users
Registered Care Categories*: Dementia • Eating Disorders • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Epilepsy • Hearing Impairment • Motor Neurone Disease • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 55+.
Single Rooms: 32
Shared Rooms: 4
Rooms with ensuite WC: 22
Weekly Charges Guide: Nursing Care Single £508 – £1012 (These prices are only a guideline, please contact Douglas Bank Nursing Home to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Douglas Bank Nursing Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.8 (maximum of 10) for Douglas Bank Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Douglas Bank Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.333 for Douglas Bank Nursing Home is calculated as follows: ( (10 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 24 Ratings = 4.333
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.5 Points relating to the number of positive Reviews for Douglas Bank Nursing Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 2 Reviews ÷ 8 Target = 0.250
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Douglas Bank Nursing Home has a Review Score of 7.8 (7.833) from 2 Reviews
Review submitted from a Website Submission by Alison J (Niece of Resident) on Thursday 19 April 2018. Relates to March 2018.
My aunty stayed at Douglas Bank for a period of respite following a stay in hospital. The home manager assessed her at the hospital and she was admitted very quickly. The staff made her feel very welcome and really looked after. Thank you to everyone at the home.
How likely would you be to recommend Douglas Bank Nursing Home? Extremely Likely
Review submitted from a Postal Card by Howard H (Son of Resident) on Friday 6 April 2018. Relates to February 2018.
I found the home very caring, the people are very considerate and loving. From the first visit until my mother's death the staff were terrific. No chandeliers, no fancy decor just a good homely feeling a warm feeling and as comfortable as possible.
How likely would you be to recommend Douglas Bank Nursing Home? Likely
There are currently no awards/recognitions posted yet for Douglas Bank Nursing Home
There are currently no Care Home Idol entrants who have performed at Douglas Bank Nursing Home