Douglas Bank Nursing Home

Lees Lane, Roby Mill, Skelmersdale WN8 0SZ
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9.7 46 Reviews
  • Douglas Bank Nursing Home, Skelmersdale
Douglas Bank Nursing Home is set in beautiful countryside with stunning views over Appley Bridge, a quaint canal-side Lancashire village. It is easily accessible with good road and railway links.

The building was previously a 17th Century farmhouse and has been converted in a luxury care home, which specialises in providing nursing care for older people and people living with dementia as well as adults with enduring mental health difficulties.

There is a dedicated activities co-ordinator who provides a varied programme of activities that stimulate residents both physically and mentally.

All bedrooms are furnished to a high standard and the team encourage residents to bring little mementos to make it feel more homely. The home has its own private gardens which residents enjoy at every opportunity.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Please note: Fees exclude Funded Nursing Care. Please enquire with the home for full pricing list.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • John Holland (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (16)

Parking

  • Parking is available on site

Douglas Bank Nursing Home Reviews (46)

9.7

Douglas Bank Nursing Home has a Review Score of 9.7 (9.680) out of 10, based on 25 reviews in the last 2 years.
Over all time Douglas Bank Nursing Home has 46 reviews.

Overall Experience
  • 24
  • 21
  • 1
  • 0
  • 0
Date Published
  • 46
  • 12
  • 12
  • 25
  • 21
Reviewer Connection to Douglas Bank Nursing Home
  • 23
  • 4
  • 4
  • 4
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 46, showing 41-46
Review from Rose B (Sister of Resident) published on 23 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very kind and friendly staff. Such an effort is made for residents, it is heartwarming to see. My sister enjoys the regular entertainment for residents and having her hair done in the onsite hairdressers.
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Review from Jacky C (Daughter of Resident) published on 3 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was a resident for three years with vascular dementia and terminal cancer.
My mum has always been treated with respect and love by the staff, encouraging her to undertake activities, encouraging her to take pride in her appearance - always giving praise.
In the last few months of her care,
she received intensive care and support, as did I, from all the staff and my dog was allowed to come in with me so that I could stay 24 hours with my mum.
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Review from B M (Daughter of Resident) published on 10 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been in Douglas Bank for a couple of years. The home has gone through a few changes but recently you can see the new management team and the care staff are pulling together to make things better.
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Review from Philip H (Resident) published on 7 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been a resident in more than once care home so I can give an overall view. At present, I am a resident in Douglas Bank. An unusual case, I am in care due to a big mistake. A next-door neighbour put me into care after a fire in my house. They then decided to steal my land but a friend put a stop
to that and pays my fees. Douglas Bank is the best one that I have resided in and after seeing social worker I will be on my way back to reality.
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Review from Alison J (Niece of Resident) published on 19 April 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My aunty stayed at Douglas Bank for a period of respite following a stay in hospital. The home manager assessed her at the hospital and she was admitted very quickly. The staff made her feel very welcome and really looked after. Thank you to everyone at the home.
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Review from Howard H (Son of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found the home very caring, the people are very considerate and loving. From the first visit until my mother's death the staff were terrific. No chandeliers, no fancy decor just a good homely feeling a warm feeling and as comfortable as possible.
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  • Treated with Dignity
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  • Value for Money
Current Review Score: 9.7 (9.680)

Overview of Review Score

The Review Score of 9.7 (9.680) out of 10 for Douglas Bank Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.680 for Douglas Bank Nursing Home is calculated as follows: ( (208 Excellents x 5) + (88 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 300 Ratings = 4.68
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Douglas Bank Nursing Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Mar 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

John

John Holland

Job Title: Registered Manager

John Holland is a Registered Nurse with over 20 years of experience. He started his nursing career at the Royal Liverpool Teaching Hospital. During his training as a nurse, he also worked at the Broadgreen Hospital and Stoddart House in Aintree Hospital. When John completed his nursing training specialising in mental health, he then worked at Ashworth Special Hospital and Altcourse Prison.


John has a wealth of knowledge, skills and experience and has been managing a care home for over 10 years. He enjoys caring for and supporting residents living with dementia and complex care needs through person-centred care.


John wants to use his nursing and managerial skills to help Douglas Bank develop and improve while keeping Residents and staff at the heart of everything they do.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Douglas Bank Nursing Home to verify any information. View our terms and conditions. Douglas Bank Nursing Home has an Enhanced Service - more info.