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The building was previously a 17th Century farmhouse and has been converted in a luxury care home, which specialises in providing nursing care for older people and people living with dementia as well as adults with enduring mental health difficulties.
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Care Provided by Douglas Bank Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Please note: Fees exclude Funded Nursing Care. Please enquire with the home for full pricing list.
The price(s) shown are provided by the care home. Contact Douglas Bank Nursing Home for full pricing details and T&Cs.
Contact Douglas Bank Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- We Care Group
- Private Owned
Person in charge
- John Holland(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2018
Room Information
- Single Rooms (32)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (16)
Parking
- Parking is available on site
Douglas Bank Nursing Home Reviews (47)
Douglas Bank Nursing Home has a Review Score of 9.7 (9.672) out of 10, based on 19 reviews in the last 2 years.
Over all time Douglas Bank Nursing Home has 47 reviews.
I think I can safely say for my family as a whole that we are more than happy with the help, care and comfort provided for our dad. There is always a smiling friendly welcome from the lovely staff, every area is spotlessly clean and orderly, and music is always playing with the staff fully engaging with the residents. Our dad is always happy relaxed well fed, clean and well groomed. It is a big comfort that our family that our dad is safe well and thriving here at Douglas Bank Nursing Home.
Thank you for taking the time to review Douglas Bank so highly. We appreciate your feedback and it means the world to us that we can provide a safe and caring environment for your father. Have a lovely day. Thank You
Douglas Bank is a comfortable care home, from what I have seen so far. The staff are efficient and on hand immediately should there be any issues. The lounge area is particularly cosy and warm and Mum seems to enjoy her time in there watching TV. Her room is satisfactory and clean.
Thank you for taking the time to review Douglas Bank so highly. We are glad your mum has settled in well with us. Thank you.
Fantastic carers! They ensured my Dad settled into his nursing home ok. He's always happy. Dad's room is always clean and tidy. The food choices and quality are brilliant.
Thank you for taking the time to submit a review for Douglas Bank. It is wonderful to receive such wonderful feedback about the home and hear how well your dad has settled in. We are a bit disappointed to see that you have scored activities so low as we have a varied activities programme with lots...
The most important thing is my partner is happy. His needs are met and I feel he is looked after very well. The manager has done an excellent job with the changes, the staff are just lovely and we always feel welcome. The rooms are spotless and all clothes are folded and hung very neatly. Nothing is too much trouble for management and staff. I would highly recommend Douglas Bank.
Thank you for your lovely review. It is wonderful to hear how happy and well-cared for your partner is at Douglas Bank. I will share your kind comments with the manager and all the team.
Douglas Bank is always very clean and organised. The staff have been very helpful and kind and treat residents with respect and dignity. They are very knowledgeable about residents' conditions and are more than willing to advise and update families when appropriate. Couldn't fault the staff at all.
Thank you for taking the time to submit a review for Douglas Bank. It is lovely to hear how helpful the team are and that they treat residents with dignity and respect. I will share your kind comment with all the team.
I am currently wheelchair-bound and cannot use my hands. I feel the staff work really hard to look after me, washing, dressing and feeding me. In addition to this, they make sure I am in my chair and taken down stairs to socialise with other residents which I enjoy. The meals I am provided with are excellent and my care is discussed with me on a daily basis as part of my care plan.
Thank you for taking the time to submit a review. It is lovely to hear from residents about the life in the home and how well you are cared for and that you enjoy socialising with other residents. I will share your kind comments with all the team.
Very pleased with all the care provisions provided for service user. The staff are helpful and well informed.
Thank you for taking the time to submit a positive review for Douglas Bank. I will share your comments with all the team.
My father was transferred from an EMI residential care home as they could not manage him. The placement was wrong, there were problems with falls, my father left the home without their knowledge, medication was also problematic. Since transferring to Douglas Bank my father is more alert, taken off sedating medication. Physically improved. Staff excellent, manager excellent, carers excellent. I would recommend Douglas Bank for dementia patients.
Thank you for taking the time to complete a review. It is wonderful to hear how improved your dad has been since moving to Douglas Bank. I will share your lovely comments with all the team.
I am a current resident at Douglas Bank, I came on the 23rd December 2022 from another nursing home where I was mistreated. At Douglas Bank, I was greeted by the manager and nurse straight away. It was a Christmas party on the day I arrived, I was gifted with presents, which was very generous as I was completely new. A carer showed me around the home and unpacked my belongings. A nurse came and explained everything to me, making me feel relaxed as I was nervous from my past experience. The home feels like a family, as I got included in the new year take away with the staff and residents who were awake, making it special for everyone. Due it my current situation I felt very low in myself, the nurse helped me out of the dark place. I will never forget the care I received from her, she went above and beyond. Everyone always keeps on top of my personal needs, ensuring I am comfortable. I would definitely recommend Douglas Bank Nursing Home.
Thank you for taking the time to complete a review for Douglas Bank. It is lovely to hear how welcome you have been made to feel and you are enjoying the lovely relaxed family atmosphere in the home. I will share your wonderful comments with all the team.
My grandad came under the care of Douglas Bank a few months ago, he appears to be happy and content and there is very good communication between staff. Lovely staff and a lovely home overall.
Thank you for taking the time to submit a review for our home. We are pleased to hear how happy and content your grandad is at Douglas Bank and how please you with the home. We will share your comments with the team.
Since our Mum came to Douglas Bank, she has received excellent care. The staff are so supportive and have made sure that Mum has settled during a difficult time. We can enjoy our visiting times safe in the knowledge that when it's time to leave, Mum is happy and feels safe, which is all we can wish for.
Thank you for your lovely review. It is wonderful to hear that your mum has settled so well into the home and is receiving excellent care. I will share your lovely comments with the team.
Mum has only been a resident for a few weeks - so not much to go on, but up to now, the family are pleased.
Thank you for taking the time to complete a review. It is lovely to hear how pleased you are with the home in the few weeks your mum has been a resident.
Cannot praise Douglas Bank Nursing Home enough! My husband has recently moved into there and he is being well looked after by all the staff. They are so caring and professional and it feels so homely. He has mixed dementia and Alzheimer's and I feel so much better knowing he is receiving the best possible care. I would not hesitate to recommend this nursing home to anyone and I would like to thank the manager and each and every one of the staff for making my husband so very welcome.
Hi there, we are so happy to read such a great review about Douglas Bank Nursing Home! We always strive to provide top-quality care to every resident, and are pleased to hear that you enjoyed your next of kin experience with us! And yes, the home manager and the staff are the sweetest, our...
My mum has been in the care of Douglas Bank care home for a couple of months now. She transferred from a more prestigious home in the Wigan area so that she could have dementia nursing care. A difficult decision to have to make during the Covid pandemic, but I'm so glad we chose Douglas Bank. The care that Mum receives is excellent, and Mum always seems very happy, relaxed and contented. I would definitely recommend this care home to others in a similar position. The current CQC rating in my mind does not reflect the current situation, and if the management keeps going with their programme of improvements, then that can only mean a 'good' rating is on its way! Keep up the excellent work Douglas Bank.
Thank you very much for your kind words. We do understand the challenge of moving your loved one during Covid, we are very humbled to hear that you chose us, and you still think we are the best option. We are working very hard to improve our CQC rating to reflect the current situation.
Five years ago, our lives were shattered, and the decision was made to move Mum into Douglas Bank Nursing Home. She had been sadly diagnosed with Alzheimer’s, and her safety had become a concern for the family. Moving here meant that Mum was well cared for in a safe and secure environment. The staff have always been very supportive, and her needs met. The home is clean, and the staff are friendly. Thank you to all those that have provided care for my mum, as we could not have done this ourselves.
Thank you for your kind words about the home! I am very proud of all our staff - they work so hard and always show kindness and compassion.
Mum went to Douglas Bank in November last year as sadly we couldn’t provide the 24/7 care she needed at home. She was really quite poorly and traumatised at the time, having been in and out of hospitals and care homes during Covid 2020. It had been a very cruel 6 months for her not to be able to have a family with her to support her, and she was very upset to have to isolate again in yet another room. However by Christmas, you could see Mum was much happier and since then she has just kept improving, physically and mentally. She feels safe and very well looked after. The staff have been amazing with her and really pulled out the stops to help make Mum and Dad's diamond wedding anniversary a special day for them. She has regained a quality of life that no one was expecting her too, this can only be attributed to the fantastic care she is receiving there. I can’t rate everything due to never being in the home (can’t wait!) but as Mum has no complaints I’ll put satisfactory for unknowns.
Hi Caroline, thank you for taking the time to review us. We are here to support your mum as much as possible! We are glad to see you are happy with the care we provide. We will be looking for to welcome you to our facilities and to see you and your mum having a great time.
My Mum continues to thrive in this lovely, homely, happy, caring place. The last year has, obviously, been a worrying time but I know my Mum is in the best place and I am so glad I chose this home for her. The staff are lovely and the atmosphere is so friendly. They have done an amazing job keeping everyone safe and also happy. I can't thank them enough.
Dorothy, it is heart-warming to hear about your experience with us. We are delighted to care for your mum.
My mum stayed in Douglas Bank for a period of respite, 5 weeks in total. The manager was particularly helpful in supporting communication with my mum during the Covid restrictions via telephone and video calls. This was a great support to me and my family when we weren’t able to visit mum. The manager has a strong vision and work ethic to make Douglas Bank Nursing Home the best it can be moving forward.
Thank you so much for your kind words, Kim. We really appreciate you taking the time out to share your experience with us. We are so glad that you are pleased with all the efforts put in by the team here at Douglas Bank. We hope to continue to provide a positive experience for all our residents and their families at our home.
My very good friend lives at Douglas Bank and as he has no family I am very important to him. The home has looked after him incredibly well during COVID-19, keeping me informed about how he is and what is going on in the home. The government should be recognising the amazing work that goes on in care home. Well done Douglas Bank.
Our dear friend had a fall and ended up in hospital. She needed a few weeks in a nursing home before she could return home, and moved to Douglas Bank. The staff at Douglas Bank are so caring and cheerful, always helping our friend whenever she needed anything. We couldn't recommend this home enough to others who are considering a nursing home for a friend or a relative.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 March 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Douglas Bank Nursing Home.
There are no upcoming events for Douglas Bank Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Douglas Bank Nursing Home.
Meet the Team (1)

John Holland is a Registered Nurse with over 20 years of experience. He started his nursing career at the Royal Liverpool Teaching Hospital. During his training as a nurse, he also worked at the Broadgreen Hospital and Stoddart House in Aintree Hospital. When John completed his nursing training specialising in mental health, he then worked at Ashworth Special Hospital and Altcourse Prison.
John has a wealth of knowledge, skills and experience and has been managing a care home for over 10 years. He enjoys caring for and supporting residents living with dementia and complex care needs through person-centred care.
John wants to use his nursing and managerial skills to help Douglas Bank develop and improve while keeping Residents and staff at the heart of everything they do.
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