Submit a Review for Douglas Bank Nursing Home
Lees Lane, Roby Mill, Skelmersdale, WN8 0SZ
View Full Details of Douglas Bank Nursing HomeLatest Reviews for Douglas Bank Nursing Home
06 August 2025
Dad has settled in very well at Douglas Bank. All the staff are friendly, helpful & professional. the premises, lounges, rooms etc are well kept, clean & homely. My reasons for choosing Douglas Bank was because it's less clinical & more homely. I feel happy & reassured knowing Dad is cared for at Douglas Bank.
18 June 2025
I am really enjoying living at the nursing home and it feels homely and my family enjoy visiting me here as made to feel at home. I have a lot of care requirements and I feel like these needs are met and that I am included in all decision making i.e. choosing clothes, meals and including me in all activities. The staff treat me with great respect and dignity and wash, dress and feed me. I feel like nothing is too much trouble, as well as my care needs the staff always make sure to have a chat when checking on me.
28 May 2025
My dad moved into Douglas Bank in March 2024, it is the third nursing home he has been in, the first two could not cope with his needs. He enjoys his meals, he is always clean and tidy and dressed nicely. His room is always clean as well as the visiting areas. All the staff are friendly and approachable and nothing is too much trouble. Dad is happy here.
28 May 2025
Since my dad arrived at Douglas Bank, I cannot thank the staff enough for the care he gets. The staff have become friends and always communicate with us as a family.
28 May 2025
My neighbour seems much more settled here than in the previous car home. I think it's partly due to the staff who stop for a chat with her, cheer her up. The TV is in a good position and not at the end of a long room, as you see in many places. All small things, but they make a difference.
13 May 2025
Mum has only been at Douglas Bank for a few weeks. She is thriving with the superb care and support she is receiving.The staff are always warm and welcoming when we visit. We can rest now assured that she is getting top shelf care.
13 May 2025
The staff are very caring and take a lot of interest in my mum and are learning lots about her, which is helping mum settle really well. The staff listen to our family and have put in place lots of lovely things for mum. Nothing is too much trouble. Mum is getting a lot of stimulation and is thriving. our family is very grateful for all the support for mum.
28 April 2025
Since Mum moved in, there have been lots of changes, but management is very aware and makes decisions to keep things simple until she settles down. Mum has hygiene issues, so I hope helpers look after her when in the bathroom and keep her hands clean and nails short. After only a week or so, I can see lots of caring helpers doing the right thing.
28 April 2025
Very pleased with my uncles level of care.
08 April 2025
My dad has been in the nursing home for some short-term respite. You can see visibly how my dad has improved with his mobile alertness and is enjoying the home experience. The staff have been very attentive, and nothing is too much trouble for my dad's needs or anyone else in the home.
08 April 2025
My husband seems to be walking a lot better, and no complaining as much and that's down to the good care and the staff take of him.
01 April 2025
My mum has been a resident for just over 1 year. We have been happy with the care she has received and settled in nicely.
02 September 2024
My mum continues to receive excellent care, it was a big shock to mum when she lost the use of her arms and legs in the summer of 2022. All the staff at Douglas Bank Nursing Home made sure my mum retained her dignity, making sure each day she was cared for, and given choices for example choosing her own clothes and helping with washing and dressing, providing support both physically and mentally, including mum in activities and social events ensures mum to socialise with other residents.
22 August 2024
Staff very helpful and caring.
22 August 2024
Douglas Bank Nursing Home is very nice, and Mum seems settled. Staff are friendly.
22 August 2024
All good fun and enjoyed it.
22 August 2024
Very caring towards my mum. Keep me updated. Looked after very well. Summer BBQs and singers, which is great. Staff very friendly and understanding.
22 August 2024
What a lovely place. Mum has settled very well. All staff are polite, caring and always there to help. Would recommend Douglas Bank to anyone. Thank you to everyone here.
25 June 2024
I live far away and am unable to visit my dad often. The staff are aware of this and always happy to update me by phone. I feel when I talk to them that they know my dad well and obviously listen to him.
11 June 2024
I think I can safely say for my family as a whole that we are more than happy with the help, care and comfort provided for our dad. There is always a smiling friendly welcome from the lovely staff, every area is spotlessly clean and orderly, and music is always playing with the staff fully engaging with the residents. Our dad is always happy relaxed well fed, clean and well groomed. It is a big comfort that our family that our dad is safe well and thriving here at Douglas Bank Nursing Home.
Latest Reviews for Douglas Bank Nursing Home
06 August 2025
Dad has settled in very well at Douglas Bank. All the staff are friendly, helpful & professional. the premises, lounges, rooms etc are well kept, clean & homely. My reasons for choosing Douglas Bank was because it's less clinical & more homely. I feel happy & reassured knowing Dad is cared for at Douglas Bank.
18 June 2025
I am really enjoying living at the nursing home and it feels homely and my family enjoy visiting me here as made to feel at home. I have a lot of care requirements and I feel like these needs are met and that I am included in all decision making i.e. choosing clothes, meals and including me in all activities. The staff treat me with great respect and dignity and wash, dress and feed me. I feel like nothing is too much trouble, as well as my care needs the staff always make sure to have a chat when checking on me.
28 May 2025
My dad moved into Douglas Bank in March 2024, it is the third nursing home he has been in, the first two could not cope with his needs. He enjoys his meals, he is always clean and tidy and dressed nicely. His room is always clean as well as the visiting areas. All the staff are friendly and approachable and nothing is too much trouble. Dad is happy here.
28 May 2025
Since my dad arrived at Douglas Bank, I cannot thank the staff enough for the care he gets. The staff have become friends and always communicate with us as a family.
28 May 2025
My neighbour seems much more settled here than in the previous car home. I think it's partly due to the staff who stop for a chat with her, cheer her up. The TV is in a good position and not at the end of a long room, as you see in many places. All small things, but they make a difference.
13 May 2025
Mum has only been at Douglas Bank for a few weeks. She is thriving with the superb care and support she is receiving.The staff are always warm and welcoming when we visit. We can rest now assured that she is getting top shelf care.
13 May 2025
The staff are very caring and take a lot of interest in my mum and are learning lots about her, which is helping mum settle really well. The staff listen to our family and have put in place lots of lovely things for mum. Nothing is too much trouble. Mum is getting a lot of stimulation and is thriving. our family is very grateful for all the support for mum.
28 April 2025
Since Mum moved in, there have been lots of changes, but management is very aware and makes decisions to keep things simple until she settles down. Mum has hygiene issues, so I hope helpers look after her when in the bathroom and keep her hands clean and nails short. After only a week or so, I can see lots of caring helpers doing the right thing.
28 April 2025
Very pleased with my uncles level of care.
08 April 2025
My dad has been in the nursing home for some short-term respite. You can see visibly how my dad has improved with his mobile alertness and is enjoying the home experience. The staff have been very attentive, and nothing is too much trouble for my dad's needs or anyone else in the home.
08 April 2025
My husband seems to be walking a lot better, and no complaining as much and that's down to the good care and the staff take of him.
01 April 2025
My mum has been a resident for just over 1 year. We have been happy with the care she has received and settled in nicely.
02 September 2024
My mum continues to receive excellent care, it was a big shock to mum when she lost the use of her arms and legs in the summer of 2022. All the staff at Douglas Bank Nursing Home made sure my mum retained her dignity, making sure each day she was cared for, and given choices for example choosing her own clothes and helping with washing and dressing, providing support both physically and mentally, including mum in activities and social events ensures mum to socialise with other residents.
22 August 2024
Staff very helpful and caring.
22 August 2024
Douglas Bank Nursing Home is very nice, and Mum seems settled. Staff are friendly.
22 August 2024
All good fun and enjoyed it.
22 August 2024
Very caring towards my mum. Keep me updated. Looked after very well. Summer BBQs and singers, which is great. Staff very friendly and understanding.
22 August 2024
What a lovely place. Mum has settled very well. All staff are polite, caring and always there to help. Would recommend Douglas Bank to anyone. Thank you to everyone here.
25 June 2024
I live far away and am unable to visit my dad often. The staff are aware of this and always happy to update me by phone. I feel when I talk to them that they know my dad well and obviously listen to him.
11 June 2024
I think I can safely say for my family as a whole that we are more than happy with the help, care and comfort provided for our dad. There is always a smiling friendly welcome from the lovely staff, every area is spotlessly clean and orderly, and music is always playing with the staff fully engaging with the residents. Our dad is always happy relaxed well fed, clean and well groomed. It is a big comfort that our family that our dad is safe well and thriving here at Douglas Bank Nursing Home.