Submit a Review for Roberttown Care Home Ltd
98 Church Road, Roberttown, Liversedge, WF15 8BE
View full details of Roberttown Care Home LtdLatest Reviews for Roberttown Care Home Ltd
29 January 2026
My mum's has lived at Roberttown care home for a few months now and has settled in very well and I would like to say the staff have been absolutely amazing with her and caring towards her needs she gets her hair done weekly and her nails and love the social side of things I can't say thankyou enough
for the exelent care she is resolving to all the staff and management
20 January 2026
Roberttown care home have been amazing with settling my Grandad into his new accommodation. We could not be happier with how amazing the staff and management are. Marie has been amazing with my Grandad from the moment she came out to meet him.
16 January 2026
Very pleased with how my partners Grandparent has settled in. Its hard having somebody in a home, however, this has been seemless and he has settled so well with us seeing vast improvements in his eating and wellbeing.
Staff are friendly when visiting and it is great to see how he has fitted in
12 January 2026
My dad went into Roberttown care home as a desperate measure due to his dementia and him wandering on a night. They have been amazing with him and with us. He has settled in really well and that is a lot down to the staff there. The activities they organise are very frequent and he gets much
pleasure from them. He even dressed up as Santa at their Christmas party and was dancing with the staff. The staff are so friendly and remember your name and ask how we are doing, they care about us too. The home did need improvements when he first went into but they are altering things for the better already. We have just found out my dad can stay there permanently now and we couldn't be happier for him to spend the rest of his life at Roberttown Care Home.
12 January 2026
Mum came to Robertown after a stay in hospital. She had realised at home that she was needing more care and lost her confidence with her walking.
The team are very caring with excellent meals and a lovely choice.
Always clean and tidy and mums always dressed lovely with matching outfits.
The
gardens are lovely and the staff are always happy to put mum in her wheelchair so we can take her into them.
Overall we couldn't ask for better she is very well cared for.
12 November 2025
The care home is very well run by Marie.
All the staff are caring and compassionate.
The food is of a good standard and there are varied menus everyday.
Mum is thriving and happy at the home and has a nice room with a view.
10 November 2025
Overall a decent experience, mum has been generally well looked after.
Staff are very good and interested in residents families however there does seem to be more agency staff than when mum arrived. This can lead to a lack of continuity in knowledge about residents needs, especially if there are
medical issues ongoing.
We have noticed that staff spend a lot of time on their phones, even when there are jobs to be done, eg clearing the tables after meals, residents waiting for the bathroom etc. It doesn't give a good impression.
The food and accommodation are very good and we genuinely feel that mum is well cared for. Thank you.
04 March 2025
As a family we have been pleased with the care our mother has received at Roberttown Care Home.
13 May 2024
My mom has been a resident at Roberttown Care Home since December 2023. She was admitted as she was becoming unsafe in her home environment.
She is only just starting to settle after quite a few challenging months. She does suffer from anxiety as well as dementia and hearing loss and has always
liked her independence. The staff have dealt with her anxiety outbursts in a calm and positive way. They have shown great kindness and take her out for walks to distract her or engage her in conversation.
She looks forward to her meals each day and looks much more presentable than she did at home.
I cannot fault the care given to Mom by all the staff.
05 September 2023
Our client received respite care while his wife enjoyed a well earned break. He really enjoyed his time in the home telling me the staff were all really friendly and caring, he had a nice view from his room across the valley and he really enjoyed the food and said he would definitely go back for
further respite stays.
11 July 2023
My father-in-law was really struggling at home and in urgent need of twenty-four hour care. We looked at a few different homes, but were struck by how welcoming and well organised the staff were at Roberttown. My father-in-law was immediately made to feel welcome and, from the first day, we felt as
though a huge weight had been lifted, knowing he was being well looked after by caring staff. He was quite reluctant to go in, because of previous experience elsewhere, but he soon settled in. He has now been in three weeks and he admits the staff are all lovely. Whenever he is upset about anything, they are so patient and work with him to overcome his problems. He is very old and wants to stay in bed all day, which isn't good for him, so the staff have their hands full just getting him out of bed without a lot of complaining from him! We can visit anytime and we are made to feel so welcome whenever we go, this means a lot to us. Thank you.
10 July 2023
When we needed them in an emergency, Roberttown Care Home came to our rescue. They've helped us arrange emergency respite for our dear client, whilst we focused on getting his wife better. The staff were amazing, chatting to him and making him feel calm and relaxed. Each day we've been updated on
how he is settling and feel more than reassured he's in good hands. Staff instantly helped us feel reassured they were able to support him, especially as he's nonverbal. The senior staff helped him settle and even got his favourite snacks to help him feel more at home. Such compassion and empathy was clearly shown by everyone we saw. Lovely little home and fabulous staff.
30 May 2023
My mother has been a resident at Roberttown Care Home for more than 2 years.
I do not live nearby, I have peace of mind knowing my mother is safe and well looked after at Roberttown.
When I visit all the staff I come into contact with are welcoming.
There are activities organised for residents to
join in with if they wish.
The staff always have time to answer any questions I may have and they let me know of any changes in my mothers health by phone or email.
21 April 2023
Our mum was struggling at home with Dementia it became evident she could no longer stay in her own home. In the middle of Covid lockdowns, viewing care homes was out of the question. From our first conversation with the manager at Roberttown, we knew this was the right place for our lovely mum. The
manager was welcoming, honest and compassionate. Mum was looked after by a team of people who cared for her needs. The staff were friendly and caring, and the interaction between them and Mum was funny and loving.
As Mum's illness progressed, the team dealt with her behaviour in a very professional and caring way. The manager is outstanding and a real credit to the company, and the team she has surrounded herself with is professional, caring and worth their weight in gold.
Would I recommend Roberttown? The manager in charge (not allowed to say her name, but she knows who she is), of course, I would. Thank you for caring for our mum in her final days... all of you.
09 November 2022
Mum was having renovation work which happened at the last minute. The care home had a spare room so mum stayed for two weeks. She has unspecified dementia and a strong personality. She enjoyed her stay and the staff recognised and challenged her bad temper at times. Mum did enjoy her time and
enjoyed being with the staff and having her meals with the other people.
28 October 2022
My grandma has been shown nothing but care, respect and dignity during her short stay at Roberttown care home. I witnessed carers on duty knocking on doors before entering and talking my grandma through everything (moving/repositioning) before they did it which helped her relax.
All of the care
staff and management really do have the resident's best interests at heart and it clearly shows. After a lengthy two-month stay in hospital without a bath or a shower..the care team showered her the very next morning. I'd especially like to thank the senior carer and home manager who went above and beyond this weekend to support me with a difficult situation that they quickly resolved!
Communication from the management team have been excellent. The food was presented well and the portion size were more than enough for her. She says the food tasted home-cooked and was lovely. As a family, we can not thank you enough for all of your help.
The care staff are a credit to this home.
20 October 2022
The manager has been excellent to deal with throughout this experience from initial visits to the home for us to assess its credentials to visiting my mum to carry out an analysis of her needs, and right through to today when my mum entered the home, I cannot speak more highly of the care home the
process to get Mum here to date.
The ratings provided are based on our initial assessment as Mum has only been there 24 hours it impossible to provide any view on the services moving forward.
26 September 2022
A home run by a care home manager who is genuinely passionate about the residents and the delivery of care. This approach is seen also with the staff who deliver the care needed to the best of their ability, despite the extreme difficulties faced throughout the covid pandemic. Covid procedures were
strict, which was reassuring with tests carried out on visitors on every occasion, prior to entry. All in all, more than happy.
12 September 2022
In the "Top Tips for Writing a Review" it states not to mention any allegations of neglect - Not really much I can say then! All I would say is, if you care anything for the person you are considering taking to this place, then DON'T do it!
*Impatient Staff
*Incompetent Staff
*Untrained Staff
*Unhygienic/scruffy / poorly maintained setting.
It was supposed to be a two-week respite and my father was removed from this place after two days with a UTI and a fractured pelvis. I could write a lot more and especially about individuals, who actually need singling out, but in the Top Tips it states that I can't, but they know who they are and they need to be removed. I will also be taking this further with the Head Office of Advinia and CQC because how this place gets a "Good" makes a mockery of the whole rating process.
08 September 2022
My father lived in Roberttown for four years until his death in June this year. Roberttown is a lovely, homely place, the staff are extremely friendly and helpful, and the atmosphere is always calm and welcoming. Dad really got involved with activities and particularly enjoyed anything related to
singing/dancing; he was very happy there and extremely well cared for in every way. The meals always smelled delicious too. The manager and the team are first class.
Latest Reviews for Roberttown Care Home Ltd
29 January 2026
My mum's has lived at Roberttown care home for a few months now and has settled in very well and I would like to say the staff have been absolutely amazing with her and caring towards her needs she gets her hair done weekly and her nails and love the social side of things I can't say thankyou enough
for the exelent care she is resolving to all the staff and management
20 January 2026
Roberttown care home have been amazing with settling my Grandad into his new accommodation. We could not be happier with how amazing the staff and management are. Marie has been amazing with my Grandad from the moment she came out to meet him.
16 January 2026
Very pleased with how my partners Grandparent has settled in. Its hard having somebody in a home, however, this has been seemless and he has settled so well with us seeing vast improvements in his eating and wellbeing.
Staff are friendly when visiting and it is great to see how he has fitted in
12 January 2026
My dad went into Roberttown care home as a desperate measure due to his dementia and him wandering on a night. They have been amazing with him and with us. He has settled in really well and that is a lot down to the staff there. The activities they organise are very frequent and he gets much
pleasure from them. He even dressed up as Santa at their Christmas party and was dancing with the staff. The staff are so friendly and remember your name and ask how we are doing, they care about us too. The home did need improvements when he first went into but they are altering things for the better already. We have just found out my dad can stay there permanently now and we couldn't be happier for him to spend the rest of his life at Roberttown Care Home.
12 January 2026
Mum came to Robertown after a stay in hospital. She had realised at home that she was needing more care and lost her confidence with her walking.
The team are very caring with excellent meals and a lovely choice.
Always clean and tidy and mums always dressed lovely with matching outfits.
The
gardens are lovely and the staff are always happy to put mum in her wheelchair so we can take her into them.
Overall we couldn't ask for better she is very well cared for.
12 November 2025
The care home is very well run by Marie.
All the staff are caring and compassionate.
The food is of a good standard and there are varied menus everyday.
Mum is thriving and happy at the home and has a nice room with a view.
10 November 2025
Overall a decent experience, mum has been generally well looked after.
Staff are very good and interested in residents families however there does seem to be more agency staff than when mum arrived. This can lead to a lack of continuity in knowledge about residents needs, especially if there are
medical issues ongoing.
We have noticed that staff spend a lot of time on their phones, even when there are jobs to be done, eg clearing the tables after meals, residents waiting for the bathroom etc. It doesn't give a good impression.
The food and accommodation are very good and we genuinely feel that mum is well cared for. Thank you.
04 March 2025
As a family we have been pleased with the care our mother has received at Roberttown Care Home.
13 May 2024
My mom has been a resident at Roberttown Care Home since December 2023. She was admitted as she was becoming unsafe in her home environment.
She is only just starting to settle after quite a few challenging months. She does suffer from anxiety as well as dementia and hearing loss and has always
liked her independence. The staff have dealt with her anxiety outbursts in a calm and positive way. They have shown great kindness and take her out for walks to distract her or engage her in conversation.
She looks forward to her meals each day and looks much more presentable than she did at home.
I cannot fault the care given to Mom by all the staff.
05 September 2023
Our client received respite care while his wife enjoyed a well earned break. He really enjoyed his time in the home telling me the staff were all really friendly and caring, he had a nice view from his room across the valley and he really enjoyed the food and said he would definitely go back for
further respite stays.
11 July 2023
My father-in-law was really struggling at home and in urgent need of twenty-four hour care. We looked at a few different homes, but were struck by how welcoming and well organised the staff were at Roberttown. My father-in-law was immediately made to feel welcome and, from the first day, we felt as
though a huge weight had been lifted, knowing he was being well looked after by caring staff. He was quite reluctant to go in, because of previous experience elsewhere, but he soon settled in. He has now been in three weeks and he admits the staff are all lovely. Whenever he is upset about anything, they are so patient and work with him to overcome his problems. He is very old and wants to stay in bed all day, which isn't good for him, so the staff have their hands full just getting him out of bed without a lot of complaining from him! We can visit anytime and we are made to feel so welcome whenever we go, this means a lot to us. Thank you.
10 July 2023
When we needed them in an emergency, Roberttown Care Home came to our rescue. They've helped us arrange emergency respite for our dear client, whilst we focused on getting his wife better. The staff were amazing, chatting to him and making him feel calm and relaxed. Each day we've been updated on
how he is settling and feel more than reassured he's in good hands. Staff instantly helped us feel reassured they were able to support him, especially as he's nonverbal. The senior staff helped him settle and even got his favourite snacks to help him feel more at home. Such compassion and empathy was clearly shown by everyone we saw. Lovely little home and fabulous staff.
30 May 2023
My mother has been a resident at Roberttown Care Home for more than 2 years.
I do not live nearby, I have peace of mind knowing my mother is safe and well looked after at Roberttown.
When I visit all the staff I come into contact with are welcoming.
There are activities organised for residents to
join in with if they wish.
The staff always have time to answer any questions I may have and they let me know of any changes in my mothers health by phone or email.
21 April 2023
Our mum was struggling at home with Dementia it became evident she could no longer stay in her own home. In the middle of Covid lockdowns, viewing care homes was out of the question. From our first conversation with the manager at Roberttown, we knew this was the right place for our lovely mum. The
manager was welcoming, honest and compassionate. Mum was looked after by a team of people who cared for her needs. The staff were friendly and caring, and the interaction between them and Mum was funny and loving.
As Mum's illness progressed, the team dealt with her behaviour in a very professional and caring way. The manager is outstanding and a real credit to the company, and the team she has surrounded herself with is professional, caring and worth their weight in gold.
Would I recommend Roberttown? The manager in charge (not allowed to say her name, but she knows who she is), of course, I would. Thank you for caring for our mum in her final days... all of you.
09 November 2022
Mum was having renovation work which happened at the last minute. The care home had a spare room so mum stayed for two weeks. She has unspecified dementia and a strong personality. She enjoyed her stay and the staff recognised and challenged her bad temper at times. Mum did enjoy her time and
enjoyed being with the staff and having her meals with the other people.
28 October 2022
My grandma has been shown nothing but care, respect and dignity during her short stay at Roberttown care home. I witnessed carers on duty knocking on doors before entering and talking my grandma through everything (moving/repositioning) before they did it which helped her relax.
All of the care
staff and management really do have the resident's best interests at heart and it clearly shows. After a lengthy two-month stay in hospital without a bath or a shower..the care team showered her the very next morning. I'd especially like to thank the senior carer and home manager who went above and beyond this weekend to support me with a difficult situation that they quickly resolved!
Communication from the management team have been excellent. The food was presented well and the portion size were more than enough for her. She says the food tasted home-cooked and was lovely. As a family, we can not thank you enough for all of your help.
The care staff are a credit to this home.
20 October 2022
The manager has been excellent to deal with throughout this experience from initial visits to the home for us to assess its credentials to visiting my mum to carry out an analysis of her needs, and right through to today when my mum entered the home, I cannot speak more highly of the care home the
process to get Mum here to date.
The ratings provided are based on our initial assessment as Mum has only been there 24 hours it impossible to provide any view on the services moving forward.
26 September 2022
A home run by a care home manager who is genuinely passionate about the residents and the delivery of care. This approach is seen also with the staff who deliver the care needed to the best of their ability, despite the extreme difficulties faced throughout the covid pandemic. Covid procedures were
strict, which was reassuring with tests carried out on visitors on every occasion, prior to entry. All in all, more than happy.
12 September 2022
In the "Top Tips for Writing a Review" it states not to mention any allegations of neglect - Not really much I can say then! All I would say is, if you care anything for the person you are considering taking to this place, then DON'T do it!
*Impatient Staff
*Incompetent Staff
*Untrained Staff
*Unhygienic/scruffy / poorly maintained setting.
It was supposed to be a two-week respite and my father was removed from this place after two days with a UTI and a fractured pelvis. I could write a lot more and especially about individuals, who actually need singling out, but in the Top Tips it states that I can't, but they know who they are and they need to be removed. I will also be taking this further with the Head Office of Advinia and CQC because how this place gets a "Good" makes a mockery of the whole rating process.
08 September 2022
My father lived in Roberttown for four years until his death in June this year. Roberttown is a lovely, homely place, the staff are extremely friendly and helpful, and the atmosphere is always calm and welcoming. Dad really got involved with activities and particularly enjoyed anything related to
singing/dancing; he was very happy there and extremely well cared for in every way. The meals always smelled delicious too. The manager and the team are first class.