Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for The Chestnuts

stars
stars 14 May 2025
My mum resides at the chestnuts and she is extremely happy there. Us as a family are also happy with mums care. All the staff are very caring, the food is lovely with a good choice and activities and entertainment is brilliant. Can't recommend this care home enough. Also very clean throughout.
Review from J C (Daughter of Resident/Service User)
stars
stars 31 January 2025
My mum was in chestnuts for about 8 months until she passed in Jan 25. The care home treated her with kindness and respect. She was well-loved and respected by all the staff. We felt at ease knowing that she was in safe hands and were always told of any issues with her health.
Review from April W (Daughter of Resident/Service User)
stars
stars 11 September 2018
My Mum has recently passed away in Chestnuts after being admitted for end of life care. I cannot recommend the staff at the Chestnuts highly enough. The care and compassion they showed my Mum at the end of her life were second to none. I do not have one complaint about the care they gave her. Thank
you to all staff at the Chestnuts.
Review from Ann B (Daughter of Resident/Service User)
stars
stars 10 January 2018
My mum entered The Chestnuts in 2017. Whilst I can't fault the care of the staff and the outstanding food provided for residents, the loss of my mum on November 2nd, 2017, I was left disappointed that no one from the care home sent a condolence card or showed themselves at the funeral. I felt after
taking her money they weren't very thoughtful on her death.
Review from Denise O (Daughter of Resident/Service User)