Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Swarthdale Nursing Home

stars
stars 28 October 2025
The team at Swarthdale Nursing Home were absolutely brilliant with my mum, from a warm welcome to her beautiful, clean room, overlooking the garden, to when she sadly passed, nearly 8 weeks later. Their caring attention to her personal needs and thoughtfulness of her clothing and comfort was so good
to see. We would have no hesitation recommending this home to anyone.
Review from Janet G (Daughter of Resident/Service User)
stars
stars 29 January 2025
We have been with Swarthdale Nursing Home for 8 months. I have found that there is nothing I can have problems with. From the top manager to staff, carers, nurses and cleaners, they are all brilliant, friendly and very helpful.
Review from Roderick M (Husband of Resident/Service User)
stars
stars 16 January 2025
Swarthdale is a fantastic place; caring and knowledgeable of my mother-in-law's needs. They have adapted their level of support as her needs have increased, providing the equipment required to keep her safe, comfortable, and happy. The staff keeps us well informed and up to date, asking for our
permission as the level of care is altered. The activities provided are extensive and whilst my mother-in-law is no longer able to access them due to advanced Alzheimer's, staff always ensure that she is included as far as possible. There is a feeling of genuine warmth and affection from staff towards my mother-in-law. It is heartening for us to know that she is so well looked after and so well settled.
Review from Karen G (Daughter-in-law of Resident/Service User)