Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Plas Isaf

stars
stars 08 July 2025
My mother has always been independent until lost her mobility last year. I visited many homes before settling on Plas Isaf. It was a huge change for my mother - I cannot thank the staff enough for helping her settle so well. Mum loves the activities in particular and the carers really do care. The only improvement would be to take the residents out more frequently and also to sit outside in the newly designed front garden. I would definitely recommend Plas Isaf.
Review from J H (Daughter of Resident/Service User)
stars
stars 25 April 2025
Staff are excellent, caring. Genuine responsibility for each client. Always treated with respect. Happy home.
Review from P E (Friend of Resident/Service User)
stars
stars 17 October 2024
The Care Home was Exceptionally Clean. The staff were wonderful and Kind, and my father told me the meals were great! Thank You. What more can be expected?
Review from David H (Son of Resident/Service User)
stars
stars 11 October 2019
Staff are all very friendly and pleasant there is lots of activities for the residents and day trips. Food is always delicious and on arrival always get a good cup of tea. They always make me feel welcome.
Review from Natalie R (Granddaughter of Resident/Service User)