Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Pen-y-Bont Court

stars
stars 10 September 2021
Brilliant care home, the manager is brilliant! Daily trips for service users and fantastic one to one with service users. Night staff are amazing as well! Family trips to enhance service users well being are brilliant!
Review from Emma J (Next of Kin)
stars
stars 10 February 2021
Our uncle was in the care of Pen-y-Bont Court for six years, as a family, we cannot express how grateful we are to the manager and her team for the wonderful care provided to our Uncle during that time. The home, itself, is bright and modern, and we were always made to feel welcome when visiting.
The home is decorated to a high, modern standard and is always impeccably clean. As for the care staff, what a wonderful bunch, nothing was too much trouble, and we will be eternally grateful for the level of care and compassion that was shown towards our Uncle.
Review from Claire J (Niece of Resident/Service User)