Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Deanston Care Home

stars
stars 03 October 2025
Our mum was a resident for 3 years in Deanston care home. As mum entered the end stages of her journey with Alzheimer's disease, we received a call to say mum had taken ill, paramedics on site, then mum received the last rights as we thought she would pass away that day, mum lasted 10 nights/11 days. Myself, sister, brother and other members of our family took turns at staying overnight and the care extended to us was so thoughtful and really made a difference. For us we knew this would be where our mum would pass away, mums wishes and every aspect of those final days and moments were managed so carefully and respectfully. Everything was peaceful and we got to spend as much time together as we needed. Every single member of staff, could not have been more kind, caring, compassionate and inclusive. I cannot thank or praise every member of this incredible team enough. Except the MANAGER who never communicated with us before, during or after mums passing. Formal complaint upheld.
Review from Liz W (Daughter of Resident/Service User)
stars
stars 17 September 2025
Deanston is very homely and offers a comfortable standard of living for the residents. Mum has been given excellent care throughout a very difficult time. I have been kept informed at all stages. I feel the staff could be given more support and more of them as I have witnessed the challenges they face on a daily basis.
Review from L K (Daughter of Resident/Service User)
stars
stars 29 April 2024
All staff very friendly and attentive to residents. Cant speak highly enough of the service that they provide. Provide very good activities for all residents. Very good cleanlieness and hygiene throughout home
Review from S S (Daughter of Resident/Service User)