Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Spring Tree Rest Home

stars
stars 01 April 2019
Had my first visit to this home today. Staff were exceptional. Offered me a cup of tea on arrival. My friend looked happy and well looked after. Management was only too happy to help. A very welcoming home and very clean too. Very happy with visit and feel my friend is in the best possible care.
Well done all.
Review from Elizabeth M (Friend of Resident/Service User)
stars
stars 26 March 2019
My wife has been a resident of the care home since September 2017. In all that time I have never had any reason to complain of her treatment, indeed I have regularly praised the staff for their care and affection for the residents. Despite sometimes challenging behaviour, they have never lost this
positive attitude towards those in their care. There are occasional enrichment activities though my wife is beyond benefiting from these, though she did enjoy a visit to see the Decorations at the local garden centre just before Christmas. I visit the home three times a week and have always found my wife to be clean, tidy and in fresh clothes. She eats the food offered readily as she does the drinks, snacks and sweets on offer. Her en suite room is clean and well looked after. My wife is no longer mobile so on the occasions that the lift is out of action she stays in her room and is visited very regularly by the care team. I have never ever had any negative feelings in my wife’s care.
Review from John P (Husband of Resident/Service User)